Mr Price Group / MRP’s earns a 1.1-star rating from 742 reviews, showing that the majority of shoppers are dissatisfied with their purchases.
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I am definitely not going back for a 3rd time to complete another application again
On the 1st October i went to the Mr Price Sport, Boksburg branch to complete a CLI application for my account. I heve completed the form in store in front of the person responsible to fax it to ho. On the 2nd i received a sms informing me that my application was declined and that i can phone the 08610 nr for more info, which i did on the 7th of October. I was informed that the application was not signed and complete by the store and that I should go back and re-apply again. I went back on the 7th and completed a new application. When the lady tried to fax the appliction she informed me that the fax line is not working and that se will re-fax the application as soon as the line is working again. I phoned her again on the 8th and she confirmed that the application was faxed and that she will phone ho to make sure they received it, and will then phone me back. Today is the 14th October. No feedback was received from ho with regards to the CLI application as well as the lady from the store in Boksburg. I am definetally not going back for a 3rd time to complete another application again. I think this is very poor service from the branch's side and needs to be addressed asap!
Mr Price Group / MRP Reviews 0
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Overview of Mr Price Group / MRP complaint handling
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Mr Price Group / MRP Contacts
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Mr Price Group / MRP phone numbers+27 800 212 535+27 800 212 535Click up if you have successfully reached Mr Price Group / MRP by calling +27 800 212 535 phone number 2 2 users reported that they have successfully reached Mr Price Group / MRP by calling +27 800 212 535 phone number Click down if you have unsuccessfully reached Mr Price Group / MRP by calling +27 800 212 535 phone number 6 6 users reported that they have UNsuccessfully reached Mr Price Group / MRP by calling +27 800 212 535 phone numberCustomer Care
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Mr Price Group / MRP emailshelp@mrpricegroup.comOnline/Store enquiressupport@mrpricegroup.comCellular/Mobile enquiriesservice@mrpg.comAccount enquiries
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Mr Price Group / MRP address65 Masabalala Yengwa Avenue, Upper Level, North Concourse, Durban Station Complex, Morningside, 4001, South Africa
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Mr Price Group / MRP social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 14, 2024
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Order was out for delivery on the 5th August and I still have not received it and today is the 6th August 20:45 I checked online and it shows hijacked. No one from support bothered to contact me or return my request for answers to when am I receiving my goods! Order number: [protected]
I bought a pair of shoes on Friday the 5th of April 2024, i got an email stating that I will get the parcel before or on the 12th of April. However, that was not the case I have not received any communication regarding the parcel. Today is the 12th of April and the delivery did not arrive.
MR price sport Sandton - Manager with a filthy mouth
Sandton branch - manager Oscar , shouting and screaming at the staff and when a customer questioned him in this regard, he proceeded to tell the lady to f - off and doesn't give a F...
What happened: the cashier call me and when I get there she's busy Communicating with her colleague while I'm busy standing in front of her. After sometime she greed me and didn't even bored to apologize. These happened for the second time.
I cannot understand why none of the shops have stock at this time of the year. Please advise when stock will be available on the 4th December 2023
Mr Price is quick to phone you to take out a data deal, but when you have to cancel it or struggle with a sim swop, they have so many issues, NEVER will I ever take something out by Mr, Price worse service ever!
Do not recommend Data deals!
On 30 September 2023 time 12:43:38 at mr price sam ntuli mall Katlehong 1431 i was forced to lay-by three items where by i wanted to lay-by one item which was R249.99 i was told must lay-by three items for me as single mum unemployed its difficult for me i am so disappointed about this.
Hi..On my money account mr price deduct R99.00 fro airtime and Data which i dont get
I am not happy to pay for something i dont use at all
I have several months paying for something dat i dont get at all
So please fix this as soon as possible
I don't understand how my account was double debited and the stupid manager does not even bother to get back to me how stupid and unprofessional
I went to the Mr price store on Saturday the 9th of Sep 2023 to purchase a few items totaling to 171.79 but my account was debited twice taking making from my account this happened at 16:23.