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Mr Price Group / MRP Complaints 741

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11:55 am EDT

Mr Price Group / MRP I am definitely not going back for a 3rd time to complete another application again

On the 1st October i went to the Mr Price Sport, Boksburg branch to complete a CLI application for my account. I heve completed the form in store in front of the person responsible to fax it to ho. On the 2nd i received a sms informing me that my application was declined and that i can phone the 08610 nr for more info, which i did on the 7th of October. I was informed that the application was not signed and complete by the store and that I should go back and re-apply again. I went back on the 7th and completed a new application. When the lady tried to fax the appliction she informed me that the fax line is not working and that se will re-fax the application as soon as the line is working again. I phoned her again on the 8th and she confirmed that the application was faxed and that she will phone ho to make sure they received it, and will then phone me back. Today is the 14th October. No feedback was received from ho with regards to the CLI application as well as the lady from the store in Boksburg. I am definetally not going back for a 3rd time to complete another application again. I think this is very poor service from the branch's side and needs to be addressed asap!

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Samantha Nero
US
Aug 12, 2024 2:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Order was out for delivery on the 5th August and I still have not received it and today is the 6th August 20:45 I checked online and it shows hijacked. No one from support bothered to contact me or return my request for answers to when am I receiving my goods! Order number: [protected]

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Phila Nkabinde
US
Apr 29, 2024 4:09 am EDT
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I bought a pair of shoes on Friday the 5th of April 2024, i got an email stating that I will get the parcel before or on the 12th of April. However, that was not the case I have not received any communication regarding the parcel. Today is the 12th of April and the delivery did not arrive.

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Shaun Novitzkas
US
Feb 26, 2024 1:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

MR price sport Sandton - Manager with a filthy mouth

Sandton branch - manager Oscar , shouting and screaming at the staff and when a customer questioned him in this regard, he proceeded to tell the lady to f - off and doesn't give a F...

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Pontshow
Hammanskraal, ZA
Feb 04, 2024 2:53 pm EST

What happened: the cashier call me and when I get there she's busy Communicating with her colleague while I'm busy standing in front of her. After sometime she greed me and didn't even bored to apologize. These happened for the second time.

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amandajvr
roodepoort, ZA
Dec 09, 2023 8:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I cannot understand why none of the shops have stock at this time of the year. Please advise when stock will be available on the 4th December 2023

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Twane Pio
kariega, ZA
Nov 04, 2023 8:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr Price is quick to phone you to take out a data deal, but when you have to cancel it or struggle with a sim swop, they have so many issues, NEVER will I ever take something out by Mr, Price worse service ever!

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Twane Pio
kariega, ZA
Oct 25, 2023 7:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Do not recommend Data deals!

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Ntombi Mndlovu
US
Oct 11, 2023 2:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

On 30 September 2023 time 12:43:38 at mr price sam ntuli mall Katlehong 1431 i was forced to lay-by three items where by i wanted to lay-by one item which was R249.99 i was told must lay-by three items for me as single mum unemployed its difficult for me i am so disappointed about this.

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Nkosinathi Mpindo
US
Sep 23, 2023 8:21 am EDT
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Hi..On my money account mr price deduct R99.00 fro airtime and Data which i dont get

I am not happy to pay for something i dont use at all

I have several months paying for something dat i dont get at all

So please fix this as soon as possible

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Karabomoks
Boksburg, ZA
Sep 24, 2023 12:34 am EDT
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I don't understand how my account was double debited and the stupid manager does not even bother to get back to me how stupid and unprofessional

I went to the Mr price store on Saturday the 9th of Sep 2023 to purchase a few items totaling to 171.79 but my account was debited twice taking making from my account this happened at 16:23.

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About Mr Price Group / MRP

Screenshot Mr Price Group / MRP
Mr Price Group, also known as MRP, is a South African retail company offering a variety of products including clothing, footwear, accessories, and homeware. The group operates multiple store formats, catering to a diverse customer base with a focus on value for money. Their services include in-store and online shopping with delivery options.
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Overview of Mr Price Group / MRP complaint handling

Mr Price Group / MRP reviews first appeared on Complaints Board on Sep 28, 2010. The latest review Enlisting my name on credit berau while I never used my account. was posted on Aug 8, 2024. The latest complaint Contract cancellation was resolved on Jan 31, 2019. Mr Price Group / MRP has an average consumer rating of 1 stars from 742 reviews. Mr Price Group / MRP has resolved 15 complaints.
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  1. Mr Price Group / MRP Contacts

  2. Mr Price Group / MRP phone numbers
    +27 800 212 535
    +27 800 212 535
    Click up if you have successfully reached Mr Price Group / MRP by calling +27 800 212 535 phone number 2 2 users reported that they have successfully reached Mr Price Group / MRP by calling +27 800 212 535 phone number Click down if you have unsuccessfully reached Mr Price Group / MRP by calling +27 800 212 535 phone number 6 6 users reported that they have UNsuccessfully reached Mr Price Group / MRP by calling +27 800 212 535 phone number
    Customer Care
  3. Mr Price Group / MRP emails
  4. Mr Price Group / MRP address
    65 Masabalala Yengwa Avenue, Upper Level, North Concourse, Durban Station Complex, Morningside, 4001, South Africa
  5. Mr Price Group / MRP social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 14, 2024
Mr Price Group / MRP Category
Mr Price Group / MRP is ranked 9 among 30 companies in the Fashion Tech category

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