I bought various items from the store on the 8th of February. The items was placed in a plastic bag at the cashier. The bag was busy tearing, I asked for another bag. This bag too was tearing and I was told by the cashier that all the stores bags are tearing. I left with my items in the double bags. Shortly after leaving the bags tore completely. My one glass item fell out and broke. I went back to the store and they told me that they cannot replace my item, and I had to buy a new one. I left the broken one with the store and bought a new one. I feel that it's not acceptable. See attached slips. Item M7105032926001 charmonix ceramic. Kind regards Riette Dunn, [protected]@gmail.com