Mobile Telephone Networks [MTN] South Africa review: unsatisfied with the phone given 28

mtn is pathetic

I have had equally poor service from an MTN outlet and the call center when trying to cancel my contract. The service standards at MTN has been consistently poor and I am moving to Vodacom where service standards for me have been much better.

I sell recharge card, but I sold a recharge to aguy, he return it and told me the network is bad but when I sold it to another person they told me it has been used but when I check his it not there I want to know the number that load it the serial number is [protected] thanks my number is [protected]

I put R65 airtime to buy 1GIG weekly data about an hour ago but it seems i just threw it down the drain coz i only have 164MB left but i havent used any data...whats goin on? Where's my data?

Someone opened an account using my bank details and mtn is now billing me

I was called about my upgrade by MTN franchise 2 months ago and was told my new device would be delivered, 2 weeks later no device delivered, i called mtn & was told they have no stock of the device, requested cancellation, 2 months later it is not done, ive called MTN 15 times and there is no record of my request even after speaking to 4 managers

i have received an sms notifying me of my debit order from mtn of R550. I then went to mtn store and they didn't want to help me they say they are offline though they are assisting other customers. i want mtn to close this contract because i have not opened any account from mtn. i am going to take legal action against mtn if they don't assist me.

I have a limit on my cell phone account.

My account with MTN is not in arrears.
How on earth is it possible that I am billed R900 for my current account?

My account is usually R382.
Never more than R450.
I will get to the bottom of this, failing which I shall change my cell phone provider.

Regards
Samantha Barnes
Johannesburg

Mtn didn't keep to my credit limit and made excessive billings on roaming. No assistance has been received form the billings queries manager and I have now reported mtn to the national consumer council

I need to settle my MTN account, but the nr provided for the Legal department does not answer. Please help with the correct details.

I have been wrongly billed. After numerous complaints with no help. I approached Cradle Stone in November'18. She logged a query again and came back to me a week later with a resolution at long last. I was to pay +-R6400 and MTN to reimburse me with +-R2000. I paid December'18, but the blacklisting has not lifted after numerous complaints.

I don't like mtn service it's bad service
.I have a contract with mtn and had an accident with my phone they take long to help me and I'm still waiting for them even today.I don't have a phone even now they said I must wait for their email.pls help me .my name is mbali tshabalala.

It's been three months now, I subscribed for a 15gigs data bundle from mtn and I only received 10gigs of data but they still deducting the full amount every month. It's annoying because their 808 customer care centre is not helping at all.

I was approved for a new device.

My numnber is [protected] in June 2019.

To date no delivery. I spoke to a consultant by the bame of Thomas in Gauteng contact centre.

I want to retrieve my puk code for ma phone number [protected]

The staff ( juanita) is ALWAYS too busy to assist with anything, when you phone in with a query she will lock the ticket and never does it.

I wan to retrieve my puk code for my number [protected]
Reply via my email...charlesetok43@gmail.com

According to mtn im done paying them but according to vvm i still owe 4500

Please help me provide the p u k as much as possible thank you.

requesting to connect miy number to access the services as of now am cut off am using a smart phone j6plus .thnx and looking forward for your support

I am Jolayemi Kehinde Omololu, I want to retrieve my puk number. My sim was locked while trying to protect my number because of what is going on in my environment and I also use it for different registrations. This Sim is my main line which is so important to me, you can reach me on kennybass79@gmail or [protected]. Thanks

Please my name is Ifegbuike chinyere with [protected]. I tried to unlock my sim and I was asked to put the PUK number. The numbers I usually call are [protected], [protected] and [protected]. Thanks

I have received a message on my mtn number from Uganda that I have won $1, 900, 000GBP and to claim that I should send an email to the provided email address. Please help me understand and verify if this award is true and how best I can receive these funds. My email is nanyongagloria5@gmail.com.

There is no MTN signal in Hotazel and van zylsrus area, from Friday 02/09/2022.

Any idea when the problem will be solved.

It most likely too happen from a Thursday or Friday till after the weekend then it will get back on by the Wednesday of the next week.

I would like to know the money that you say I owe, what is it for?

On the 2nd November R855 was deducted from my account, which I reversed it on the 3rd of November, then I payed my airtime contract of R150,

Now am receiving messages that I should pay R716, 6 which I don't know what is it for, I would be grateful if you could help me

i orderd haiwei y70plus blue and dual sim 15/11/2022 and i received my order on the 24/11/2022 but it was not what i orderd. i received haiwei y70 plus black and not dual sim

Got contacted for " special deal".

When I verified deal, was confirmed by consultant and supervisor.

When I eventually recovered product and check, deal misinformed.

Voice recordings confirm not my error

Not to get deal reversed and product collected, [censored] show.

Good day i have logged a claim last week Tuesday 07 March 2023 until today i haven't received any positive feedback from you and my phone is damaged what must i do now, what is the point of paying insurance if you can't assist me when I have a problem.