Mustafa Centre
Reviews and Complaints

Your billing department one girl nisha I never buy the one thing then she charge the bill. Thats this is first time I noticed that. Becouse I never buy the jeans jacket ($24) then she charged my bill after I reach home then only realise that some or I going back to india on leave that'sfy. I want remind you all I don't how many times your all charging without buying items also.

Hi I tried to shop for men's shirt and jeans .. I encountered number of rude remarks now and then during my search for the right apparel from this customer service employee named samsudeen. Not only that he never helped on any simple trying to give negative or lame responses. As u usually buy once a year I did browse for few sets so does the trials. He kept pointing to me they staff abt this and at one pointgave feedback as if we r. ignorant. When I question his authority he express no regret instead challenge us to go any supervisor . Totally pissed of and he kept arguing back with no regrets and fear ..: very very unfriendly and total lack of customer service skills

My contact is [protected]
My email is [protected]@yahoo.com.sg

On 31 Aug at about 2.10am, I was browsing at the cordless hair clippings counter. As I was browsing through a salesgirl came in the counter and suddenly increased the radio volume she had on the counter top. I was so shocked and angry at the same time. I really do not understand what cause her action. I quickly get the item that I want to buy and proceed to the cashier at the opposite site. What I dont understand is how come a salesperson who is assign to work at a hair clippings counter is allowed to played a Mashall brand radio so loud as if it was her own house. I think the Management should assign her to the Hifi and TV department. Very bad working attitude. Here I submit a receipt of the item that I have purchased. Hope the Management can educate the salesperson.

I buy 4 box (4 liter) milk 22/03/2019 11:30pm for our home use and some other things, pay by bank card payment receipt is misplaced. After few minutes come back home and keep in refrigerator next morning today) want to heated up the milk but all spoil. Repeat again and again s times but all same spoil. Please check carefully because milk is daily use and children also have to drink. Some photo and video is attached.

Thank you
Balwant Singh
+[protected]

Dear Sirs,

I bought the shower head Aroma Sense AS-801 in your store, price 85 SGD.
This shower head has 2 filters that need to be replaced once wasted.
For my surprise your store provides the shower head but NO the replacement for one of the filters. That makes the shower head completely unusable.
Could you please as supplier of this product explain me how to get the Filter?

Thank you

I bought a gold chain from mustafa which was very expensive and aft two days it bend from one side and when I went back to them to show they say it was sold fine and they take no guarantee on the items after sold, which was not told when they sold the product.I have asked them what they can do nothing is there answer what is the point of buying things from know places. It's been already 10 days now they have taken it by saying they will do lazer soldering which still they r not sure wether it's going to fine or not.absolutely ridiculous is the stuff and there way of handling. Pls help if we can sought this out.

I have Purchased 2 LED TV of Samsung From Mustafa Centre dated 27th august 2011, at the time of purchased person on sales desk said that this comes with International Warranty card and pan india so i have purchased, but after coming to india i didn't find any international warranty card or any other appropriate document with the product, so i had written emails to the mustafa center, but they have not replied any single email. Even when i have called they have disconnected phone after hearing all the matter and then after not receiving phone calls.

Invoice detail:
Invoice no. CA-70280
Invoice no. CA-70226
Brand: Samsung LED TV 4005500WIs09

GST Reg. No. M2-[protected]
I had purchased goods worth $ 1272.80., I want to know the reason why until now I haven't recieved my tax refund. If it had been stolen or I failed to qualify for tourist refund.
Date Price
26/01/2010 179.00
11/12/2009 1016.50
11/12/2009 3.50
11/12/2009 45.00
11/12/2009 11.80

My GST Reg No. B0312031

Please find attached copy of GST refund having all the details mentioned by you.

>- country of purchase - Singapore
>- name and shop location - Mohamed Mustafa & Samsuddin Co. Pte Ltd. Singapore 210668. GST Reg No. M2-[protected]
>- purchase date and amount -
21/05/2005 S$ 876.90
21/05/2005 S$ 125.00
21/05/2005 S$ 011.70
22/05/2005 S$ 199.00
>- the name of the buyer written on Global Refund form - Devendra W. Mahadeo

Nobody is showing any interest in my Tax refund. I tried contacting the merchant, local GSt team and consumer complaint unit, but everybody is silent on this .
>
>Need your intervention in my GST refund, which is pending for over 5 years now.