CB Internet Providers MWEB.co.za mweb fiber

MWEB.co.za review: mweb fiber

Sophieletsoalo of ZA

Dec 01, 2023 6:59 am EST

Verified customer

Featured review

I have a Fiber account with Mweb, it was paid by my employer and was due for cancelation at the end of November, before then I contacted MWEB because I wanted to take over the account. At first, I spoke to a guy who mentioned that he will send me forms to complete my details so that my account is not cancelled...guess what? the forms were never sent to me.

I had to call again the following day and I was told that the cancelation will be stopped, and the account will be in my name, that never happened as well.

I called in for the 3rd time, only to speak to a very rude lady who did not even want to assist.

the 4th call I made, I requested to speak to a manager, that's when my call was dropped as they guy, I spoke to told me that today is the 1st day of the month, and they are very busy with customers (as if I am not the customer).

Can someone call me and tell me what's going on - tell me if you don't want me to use your services.

Now I am sitting at home with no internet access, I am unable to work and earn income due to this.

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MWEB.co.za Contacts

MWEB.co.za phone numbers

087 700 5000
087 700 5000

Click up if you have successfully reached MWEB.co.za by calling 087 700 5000 phone number 33 33 users reported that they have successfully reached MWEB.co.za by calling 087 700 5000 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 5000 phone number 225 225 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 5000 phone number

Sales

087 700 0777
087 700 0777

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Technical

087 700 2121
087 700 2121

Click up if you have successfully reached MWEB.co.za by calling 087 700 2121 phone number 0 0 users reported that they have successfully reached MWEB.co.za by calling 087 700 2121 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 2121 phone number 0 0 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 2121 phone number

Billing

087 700 5000
087 700 5000

Click up if you have successfully reached MWEB.co.za by calling 087 700 5000 phone number 0 0 users reported that they have successfully reached MWEB.co.za by calling 087 700 5000 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 5000 phone number 0 0 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 5000 phone number

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MWEB.co.za emails

mwebinfo@mweb.co.za

100%
Confidence score: 100%

Support

care@mweb.co.za

92%
Confidence score: 92%

Support

support@mweb.co.za

74%
Confidence score: 74%

Support

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MWEB.co.za address

MWEB Building, 100 Fairway Close, Parow, 7500, South Africa

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Nov 20, 2024