My EyeLab
Reviews and Complaints

My EyeLab is the perfect shop for glasses, offering a combination of key factors that make it an exceptional destination for eyewear. Here's why My EyeLab is considered the ideal shop for glasses:

- Extensive Selection:
- Quality and Durability:
- Professional Guidance:
- Customization Options:
- Advanced Lens Technology:
- Affordable Pricing:
- Exceptional Customer Service:

Overall, My EyeLab stands out as the perfect shop for glasses due to its extensive selection, quality products, professional guidance, customization options, advanced lens technology, affordability, exceptional customer service, and convenience. With a focus on meeting individual needs and ensuring customer satisfaction, My EyeLab offers a comprehensive and enjoyable shopping experience for all eyewear needs.

BEWARE! Regret my decision! Save yourself the frustration of coming to this imitation want a be eye optical.I should have walked out.1st red flag: NO actual Dr on-site. BS eye exam is done remote with some dude in a video chat wearing a white coat that can’t speak clear English handling the equipment with a remote control! Wth! Spent over $800 dollars on 2 glasses that were over priced! Good luck on glasses arriving on time because they are manufactured Kamala knows where and customer service Rep “olga” from India refuses to help. San Antonio store on SW military Rep Kathia can’t help. Website weekly says shipping delayed. You will get redirected to website to check status of BS eye glasses status!

Please I implore you DONT TRUST THIS FAKE WANT-A-BE optical store. Only good thing I can say is saleswoman in store was the sweetest.

At My EyeLab, man, you'll find youself welcomed by those friendly staff members. They'll help ya pick out some slick glasses that'll compliment your style, ya know? Plus, the environment, it's all professional and comfy, so you'll feel right at home.

The whole process of lookin' for eyewear couldn't be easier at My EyeLab, dude. Those employees are super attentive and patient, taking their time to figure out exactly what you need. I mean, your preferences and budget are top of mind for them, so you'll get exactly what you're after. They'll guide you through all sorts of frames and lenses, so ya can find the perfect match.

Ya can trust those folks at My EyeLab, too. They know their stuff and will make sure ya get accurate recommendations and info. They'll never steer ya wrong, ya dig?

All in all, you'll love the experience at My EyeLab. The customer service is top-notch, their glasses are all quality, and they care about making ya happy. Give them a go, guy!

My EyeLab is one of the worst places to shop for glasses! I was really disappointed with the quality of their products and warranty. I bought two pairs of glasses from them, and both soon had issues. The first pair had an ongoing problem of lenses that kept popping out and eventually broke just weeks after I got them. The second pair soon after purchase had a cracked lens right where they met the frames. Both lenses were affected! When I tried to contact their corporate office, I was given the run around and was told each location operates independently as a franchise. I could not get any help from them to escalate my concerns.

If you visit the store, they want you to pay a whopping 20% of the MSRP of the lens and one whole month to repair your glasses! It's more of a headache than it's worth. Their customer service is terrible; they never return calls when you try to escalate issues, leaving you stranded with nowhere to turn. They even became reluctant to fix my faulty lenses, which should have been repaired free of charge. Their repair estimate was $36, which was a rip off given the poor quality of their products.

I had to look elsewhere and buy a whole new pair of glasses elsewhere, and I will never touch another My EyeLab product again. I'd rather go an online store, where the customer service is better, the products are of better quality, and cheaper too. I'm telling you, stay away from My Eye Lab. It's one big scam! Even veterans like me are not immune to their scam, and it's appalling! Save your hard-earned money and avoid My EyeLab!

My EyeLab is da bomb, dudes! They got some super dope staff who knows their stuff when it comes to getting ya lookin' fly in some spex! They're all about givin' ya the best possible service and support. Yas!

The staff at My EyeLab ain't no joke - they're super skilled and have loads of knowledge when it comes to helping ya get the perf spex setup. They listen to what ya want and need and will hook ya up with some personalized recommendations that'll make ya look like a boss!

And don't worry about gettin' lost in all the options - these guys are total pros! They'll help ya choose the right frames, lenses, and even give ya some sound advice on eye care. They'll make sure ya get the right fit, style, and prescription that'll have ya seein' clearly and lookin' awesome.

What's really rad is that these guys know how to put ya at ease. They're confident and accurate when it comes to answerin' any of ya questions or concerns. They'll explain things simply and clearly so ya know what's up and feel like ya got the support ya need.

If ya want an epic experience with some epic staff that know their stuff and care about getting ya the best possible spex setup, then check out My EyeLab. These guys will make ya feel like a celebrity and leave ya with a smile on ya dial. Go hit them up already!

Once the examination is complete, the optometrist will discuss their findings with you and recommend any necessary treatments or follow-up appointments. They may also provide you with prescriptions for eyeglasses or contact lenses if needed.

If you need new eyeglasses or contacts, you can browse the selection of frames and lenses available at My EyeLab. There are a variety of styles and brands to choose from, so you are sure to find something that suits your needs and preferences. The staff can also assist you in selecting the right lens options to meet your individual needs, whether you need glasses for reading, distance, or both.

My EyeLab also offers a range of other eye care services, including LASIK consultations, eye disease management, and more. The staff is knowledgeable and friendly, and they strive to provide personalized care to each patient.

Overall, I had a positive experience at My EyeLab. The staff was welcoming and helpful, and I felt like the optometrist took the time to understand my needs and provide thorough care. I would recommend this eye care center to anyone in need of a comprehensive eye exam or new glasses or contacts.

My EyeLab is a company that provides a ton of stuff for your eyes, including eye care services and eyeglasses. The people who work there are all really smart about eyes and they're super friendly too, so you're sure to have a good time.

The people at My EyeLab are all optometrists or opticians, which means they know a lot about eyes and glasses and stuff. They'll do a whole big eye exam to figure out what's going on with your eyes and what kind of glasses you need. They're pros at figuring out the right prescription for you and they've got tons of lens options.

And let me tell you about the glasses! They've got so many different kinds of glasses, you'll never know what to pick. They've got all the big brands and lots of different styles and materials. If you like fancy or plain or big or small, they've got it all. You'll definitely find something you love.

Everything about My EyeLab is great - the people, the glasses, the service - it's all top-notch. If you need an eye exam or new glasses, go to My EyeLab. They'll take great care of you.

My EyeLab is honestly such an amazing place to go for all your eye and vision care needs. Not only are they super friendly, but they also know so much about the latest trends and technologies in eyewear and optometry.

All of the staff at My EyeLab are super helpful and approachable, making you feel right at home as soon as you walk in the door. They go above and beyond to make sure you feel comfortable and confident during your visit, answering any questions you may have with patience and care.

One thing I really love about My EyeLab is their assistance with frame selection. It can be tricky finding the right pair of glasses, but the staff at My EyeLab really know what they're doing. They take the time to understand your needs and preferences, and offer guidance and advice to help you find the perfect frame for your face.

Overall, I just can't say enough good things about My EyeLab. The staff really are experts in their field, and they truly care about providing exceptional customer service. If you're looking for a reliable and trustworthy destination for all your vision care needs, then My EyeLab is definitely the place to go.

At My EyeLab, you're guaranteed to get an eye exam that's not just professional, but comprehensive as well. You'll be greeted by friendly staff who'll help you with the check-in process. They'll make sure you're all set for your appointment, ask for any necessary information, and give you initial paperwork.

Before the eye exam starts, the optometrist will take the time to ask questions about your history with regards to your eye health. They'll ask about any existing eye conditions, any previous eye surgeries you had, your family history when it comes to eye diseases, medications you're taking, and any specific concerns or symptoms you're experiencing.

Then the visual acuity test starts. During this exam, you'll be asked to read letters or numbers from an eye chart. This is to assess the sharpness and clarity of your vision, which can help the optometrist determine if you have any refractive errors such as nearsightedness, farsightedness, or astigmatism.

At My EyeLab, not only do you get a thorough and professional eye exam, but they also prioritize your comfort as a patient. They do everything they can to make the experience as seamless for you as possible, including personalized recommendations and assistance when it comes to choosing eyewear. With My EyeLab, you're sure to get high-quality care that will leave you with a positive experience during your visit.

myeyelab.com is the perfect spot for all things glasses related. The dudes and chicks who work there really know their stuff and are always super friendly. They made sure I found what I was looking for and even found a pair of glasses that I didn't know I needed, but now can't live without.

I have to say that their selection of cool glasses is seriously impressive. I'm talking statement-making frames that are perfect for any occasion. They got everything from bold, colorful frames to more subtle and sophisticated ones that are perfect for any working environment. They really have something for everyone!

But what's really cool is that you can customize your glasses! You can choose from different tints and coatings, which is like having your own personal touch on your cool glasses. I even got prescription lenses because I need a little help seeing clearly. And let me tell you, their attention to detail and quality assurance is top-notch.

And let's not forget about the prices! I mean, I was getting worried that all the coolness was going to break the bank, but myeyelab.com really surprised me with their affordable prices. Not only did I get cool glasses that I absolutely love, but I didn't have to spend a fortune.

I'm seriously impressed with myeyelab.com and their commitment to making sure every customer has a memorable experience. They guarantee satisfaction, and that's something that is important to me when I'm purchasing any product. So, if you're looking for a place with great customer service, a wide selection of cool glasses, customizable options, quality assurance, and affordable pricing, myeyelab.com is the spot for you!

My EyeLab is known for their wicked awesome glasses services! They’ve got all kinds of groovy frames to choose from, so you can show off your personal style. Whether you’re into hip and trendy frames, classic styles, or rocking a brand you love, My EyeLab has you covered.

One of the things that makes My EyeLab so clutch is their customized lens options. No matter what kind of prescription you’ve got, they can hook you up with the perfect lenses for your eyes. Whether you need single vision lenses, bifocals or trifocals, or even progressive lenses, those peeps at My EyeLab have got you covered. Their lenses will help you see what you need to see, whether you’re reading, working on the computer, or driving.

And let’s get real - nobody wants to break the bank on a pair of glasses. That’s where My EyeLab comes in clutch. They know that affordability is key when it comes to getting a great pair of glasses, so they keep their pricing competitive and transparent. Plus, they even offer discounts, promos, and financing options to help you get the frames you need without breaking the bank.

Overall, My EyeLab’s glasses services are the real deal. They’ve got a huge selection of frames, customized lenses, and affordable pricing that make them the perfect choice for anyone looking to get glasses. And with their top-notch customer service and warranties, you can feel confident that you’re getting the best glasses experience around.

My EyeLab is a great option for anyone looking for expert knowledge, professionalism, and personalized customer care in the optical industry. Their experienced staff is a major reason why they are so successful. They have a wealth of knowledge and expertise in the field of optometry and eyewear, and they are constantly learning and staying up-to-date on the latest advancements, trends, and best practices.

The staff at My EyeLab has years of experience in the industry, and they have encountered a wide range of vision-related cases. This experience is invaluable when it comes to handling various customer needs, assessing individual visual requirements, and providing tailored recommendations for eyewear solutions. They have honed their skills through practical application, and they are well-equipped to address customer inquiries and provide professional guidance.

But it's not just their knowledge and experience that sets the staff at My EyeLab apart. They are also focused on creating a positive customer experience. They go above and beyond to exceed customer expectations, providing a welcoming and comfortable environment, addressing customer needs promptly and efficiently, and always delivering service with a friendly and approachable demeanor.

Their commitment to a positive customer experience is rooted in their desire to build long-term relationships with their customers based on trust and satisfaction. They believe that by providing exceptional customer care, they are creating customers for life.

My EyeLab's experienced staff combines expert knowledge, professionalism, personalized customer care, problem-solving skills, continuous support, teamwork, and a commitment to a positive customer experience. Their collective expertise and dedication contribute to making My EyeLab a trusted and reliable destination for all vision care needs.

If you're looking for an optical provider that truly cares about your vision and your experience as a customer, look no further than My EyeLab. With their experienced staff and dedication to exceptional customer service, you can feel confident in your decision to trust them with your vision care needs.

Store in Forney, TX (now operating under a different name) refused refund on glasses that were made with a bad prescription. Instead of refunding they used my old prescription which still was not right. This was in August and went on for more than a month. Each time I called the 800 number they would “escalate” my complaint but would never get back with me, forcing me to go back to the store.

I gotta say, I was pretty disappointed with My EyeLab. I mean, they told me one price on the phone and online, but when I got to the store, they hit me with a bill that was way higher. And it wasn't just a few extra bucks for some junk fees, they straight up upcharged me without ever giving me a total until the very end. Not cool, man.

And if that wasn't bad enough, when I got my glasses, they weren't quite right. But when I went back to get them fixed, they wanted to charge me a fortune. Like, come on, I already paid a bunch of money for these things, can't you cut me a break?

Overall, I gotta say, I'm not a fan of this company. They seem like they're just out to make a quick buck, and they don't really care about their customers.

Yo, I gotta tell ya, I went to My EyeLab twice and both times my glasses didn't work right. I mean, what's up with that? This has only ever happened twice in my whole life, and both times were at My EyeLab. I was thinking the first time was just a fluke, or maybe my own fault somehow, but after round 2 I gotta say, I can't recommend this place for anyone who cares about seeing clearly.

I mean, it's not like they're just some casual optical store. They bill themselves as a real deal medical office for your eyes, you know? So it's not like I was expecting some low-quality glasses from them or anything. But still, both times I had trouble seeing right with the glasses they gave me.

Honestly, I'm not even sure what went wrong. I told them my prescription both times, and they tested my eyes and everything. But when I put on the glasses, it was like something was off. Everything was blurry or a little distorted. It was frustrating, and honestly kind of scary, since I rely on my glasses to see clearly.

So yeah, my verdict is, don't go to My EyeLab. If you care about your eyes and want to make sure you're seeing things clearly, go somewhere else.