Wisely review: Seriously wtf? 1

0/5 *

Had wisely for about 6 years all has been well.

Until I get a new card that is when in two months I get a fraudulent charge of 2.80 I'm at work there's a text reply no and lock card for your safety I do this however what they didn't tell me was that I would now have to call them to get a replacement card. Nowhere was that mentioned to me that my entire account would be locked until I get a new card again, Not in the app, Not through a call, Not a text Nothing. Finally call as I had a transaction fall twice even though I had unlocked the card from my end. Was told my account was locked until I get a new card "7-10 days" in the mail over a holiday on a pay week. Cherry on top I called back to ask if my check would even be payed out since the account is locked get this you can call us for a temporary unlock so you can get your money out of the bank I get paid on Wednesday at 5am. But I have to wait to call it on Thursday and go to the bank in which I will be charged 3 dollars by the bank and another 4 from wisely because they locked me out of my account for a charge I didn't make no other bank would leave you high and dry like this. Almost forgot to mention because I got a replacement for a card set to expire this year the replacement cost me 6 bucks out of my account 6 bucks half the cost of a book of stamps [censored] this company I will be bank with chase in the foreseeable future.