National Automotive Parts Association / NAPA Auto Parts’s earns a 2.0-star rating from 52 reviews, showing that the majority of auto enthusiasts and repair professionals are somewhat dissatisfied with their parts and service.
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Rude Store Assistant Manager and Worthless Lifetime Warrantee on Parts
I paid $36.75 plus tax for a set of disc brake pads for my 97 GMC Jimmy in 2000. Receipt number 138849. I took the brake pads back today to get warrentee replacements. I was treated like CRAP by the assistant manager of the store. I talked to the manager but he wouldn't take the time to inspect the brakes and said there was nothing he could do. I went to...
Read full review of National Automotive Parts Association / NAPA Auto Parts and 10 commentsBad employee
My wife went to Napa to get a break light switch for our truck. She ask the guy from the store if he could check and make sure it was the right part. So he looked under the break peddle and took the switch off the peddle and told her it was the right part. She ask him if everything was alright. He said just have your husband put it on and sold her the part...
Read full review of National Automotive Parts Association / NAPA Auto Parts and 1 commentNational Automotive Parts Association / NAPA Auto Parts Reviews 0
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About National Automotive Parts Association / NAPA Auto Parts
NAPA offers over 500,000 quality-tested parts across different categories such as brakes, suspension, steering, engines, transmission, and electrical systems to name a few. They take pride in the fact that their parts are backed by industry-leading warranties and are guaranteed to be of exceptional quality. In addition to their wide range of auto parts, NAPA also offers accessories including batteries, filters, oils, and fluids, that are designed to keep your vehicle running smoothly.
Their website, napaonline.com, is a one-stop-shop for everything automotive, offering a comprehensive selection of parts and accessories. It's user-friendly, with easy navigation and search functionality that enhances the shopping experience and makes it simple for customers to find the products they require. The platform offers detailed product descriptions, high-quality images and videos, compatibility charts, technical support, and more to help customers make informed purchasing decisions.
NAPA's commitment to customer satisfaction doesn't end with offering top-quality parts alone. They have built a strong reputation for excellent customer service and support. With a vast network of over 6,000 stores across the US, customers have easy access to the products and services they require, backed by knowledgeable support from NAPA experts.
Overall, NAPA Auto Parts is a reliable and trustworthy partner for anyone looking for automotive replacement parts, accessories, and maintenance products. They offer a vast selection of parts, a user-friendly website, and excellent customer service, making it easy for customers to keep their vehicles running smoothly and safely.
Overview of National Automotive Parts Association / NAPA Auto Parts complaint handling
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National Automotive Parts Association / NAPA Auto Parts Contacts
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National Automotive Parts Association / NAPA Auto Parts phone numbers+1 (800) 538-6272+1 (800) 538-6272Click up if you have successfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (800) 538-6272 phone number 0 0 users reported that they have successfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (800) 538-6272 phone number Click down if you have unsuccessfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (800) 538-6272 phone number 0 0 users reported that they have UNsuccessfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (800) 538-6272 phone numberUnited States+1 (866) 438-6272+1 (866) 438-6272Click up if you have successfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (866) 438-6272 phone number 0 0 users reported that they have successfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (866) 438-6272 phone number Click down if you have unsuccessfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (866) 438-6272 phone number 0 0 users reported that they have UNsuccessfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (866) 438-6272 phone numberCanada
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National Automotive Parts Association / NAPA Auto Parts emailscustomersupport@napaonline.com100%Confidence score: 100%Support
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National Automotive Parts Association / NAPA Auto Parts address2999 Wildwood Pkwy, Atlanta, Georgia, 30339-8580, United States
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National Automotive Parts Association / NAPA Auto Parts social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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