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CB Banks Nedbank A threatening email I received
Nedbank

Nedbank review: A threatening email I received 4

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12:55 am EDT
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-------- Forwarded message ---------

From: Nedbank DCRS

Date: Thu, 24 Mar 2022, 17:29

Subject: Message from NDCRS

To: Hoare, Andrea

Dear Sir /Madam

Mev Andrea Hoare

URGENT MESSAGE FROM NDCRS (WRITTEN CONFIRMATION)

Your account has been handed to us for recovery of the outstanding balance in respect of your Seriously Overdue NRR Account. We have left several messages for you to contact us Urgently, via SMS, Phone Calls and Audio Voice Messages, however you have ignored all correspondence.

PAY via any of the Easy Pay Outlets, these stores are OPENED MONDAY TO SUNDAY, Clicks, Shoprite, Checkers, Woolworths, Spar, Ackerman, Pep, Game, Vodacom, Builders Hardware, to Avoid a Sheriff Visit in the week. i.r.o your NRR Account. Ref TPP8474 Call [protected].

Show your UNIQUE EASY PAY REFERENCE NUMBER TO THE TELLER AT ANY OF THE ABOVE STORES, to pay your account. Your Easy Pay Reference Number :

NDCRS

Liaison Officer

No other details were given, no ref no or anything.

I saw more of these on the internet:

Nedbank Consumer Recoveries — Unreachable contact details

Nedbank is certainly not gaining customers this way!

Desired outcome: Just check on what is being done at Nedbank!

Keywords:
account contact customers easy pay outlets outstanding balance pay recovery sheriff visit stores urgently
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Rheenan
Pretoria, ZA
1 comments
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Apr 13, 2022 7:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received the same email (different REF no) 1 day ago - it is a scam, though where do they get my email address, Title, name and surname from - that is supposed to be protected information!

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lorna krause
US
1 comments
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Jun 25, 2022 3:29 pm EDT

Firstly, if nedbnk has decided to lend money prior to covid lockdown, the clients were previously able to pay their way, however, since that egghead locked south africa down resulting in millions of job losses, how do any financial institutions think clients get money. We are normal south Africans and don't keep millions stashed in our couches or under beds... they lend money and that's on them, it's a calculated risk for which they carry insurance. Post lockdown, to receive threatening calls while one is just trying to survive is, in itself, bad taste. That means that they have sold off our debt to a collector hence they have received our money from the purchaser of our debt.

Now, let's talk POPIA act. Who gave nedbank permission to sell our information?

Also, if we pay, even a fraction of what our installment is supposed to be, it proves intent to pay.

Nedbnk... slow your @#$!# roll!

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Leane143
ZA
1 complaint
1 comments
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Nov 02, 2022 11:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have the same situation, but it's a scam.

FIRST message I received was on 19 Oct: "Final Message: from NDCRS, Call Now on [protected] to avoid us starting with Due Process, Case Nr.2672/22 NRR Account .Ref CCR40883."

Knowing I don't owe any money to anyone, I wasn't sure what to make of the message. I entered the number into truecaller to see who the number belonged to, and it came up as Nedbank Collections.

Because I have NEVER banked with nedbank or taken out loans with nedbank etc, I decided to ignore it as I know it's impossible that I owe nedbank anything.

Then,

Second message on 20 Oct 2022: "Judgment has been granted or is in the process of being granted i.r.o your NRR Account, Call Sheriff Siya [protected] who will serve the WOE , to remove your movable assets for the balance outstanding.The movable items will be removed and placed in storage and sold in auction. Ref CCR40883"

I immediately got into my car and drove to nedbank as I wanted this issue to be resolved.

Got to nedbank, showed them the messages. The lady entered my details into their system and in big bold letters on the screen it said that there was no profile for the client on their system. Confirming that I have never banked with nedbank or had any connection to Nedbank!

The lady then said that Nedbank DOES NOT use the word "sheriff in any correspondence and will also not make use of this process to collect funds from anyone!

3rd message on 24 Oct 2022 and yesterday another message from "attorneys GL COLLECT" that judgment has been granted at the RandBurg court and I should contact sheriff Siya".

Seeing your post now, absolutely just confirms that there's definitely something sinister going on and that nedbank should investigate this urgently as there are people actually sending these people money.

I would suggest you also going into nedbank and see if they are aware of the messages you've been receiving aswell before you send any more money.

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Romy Sommer
US
1 comments
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Feb 16, 2023 2:59 pm EST
Replying to comment of Leane143

I've also been receiving these emails, all from an email address on the Nedbank server, suggesting that someone within Nedbank is running this scam. Three times I've reported these emails to Nedbank and...crickets. They don't seem to be at all interested in investigating or shutting it down.

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