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Nedbank

Nedbank review: Illegal summons and debt collection

M
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8:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been served with a summons on 29 October 2020 on a false allegation of defaulting to adhere to the periodical payment of a vehicle finance debt. No prior notice was given advising of outstanding debt. As a result my account was submitted to debt collectors before eliciting payment arrangements with me.
According to my knowledge of facts I requested to furnished with sufficient details of my default payments indicating the dates and affected periods. I never defaulted in my payments even during the lock down period as I electronically transferred my payments. I however payed the alleged amount of R14 956.64 including a R1000.00 extra.
I received a call informing that the vehicle was never in arrears but because it is suspected of being used in committing stock theft and thus in breach of the instalment sale agreement. The vehicle is then sold to another buyer and that I must pay an extra R6000 to have it returned to me.

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    Nedbank Sandton, 135 Rivonia Road, Sandown, 2196, South Africa
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    Nov 13, 2024