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CB Satellite and Cable TV Netflix two week free trial costing me $48.20
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Netflix review: two week free trial costing me $48.20 297

J
Author of the review
12:00 am EDT
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

I joined netflix on a 2 week "free" trial period. Before the two weeks were up I returned all dvd's and cancelled my membership online (Only because there was no phone number on the site to talk to a person to confirm that I would not be charged) I received confirmation that my membership was cancelled. I felt ok thinking there would be no charge to my credit card. After cancelling I had an emergancy for which I almost maxed my credit card out but I was still under my limit, I tell you this only to lead into the fact that on the very day that I cancelled the membership (3 days before it expired) netflix charged me $19.20 that I was not aware of or expecting. Since I did not know I was chareged for my "free" trial and used my credit card it sent me over the limit and I was charged another $29.00 for being over the limit. Netflix should not have charged me before my membership was up nor should they have charged me after cancelling my membership. Unable to find a phone number I emailed their customer service and am still waiting on a reply on how and when they are going to refund my money. I dont think its fair for them to make me wait on a response to a refund when they couldn't wait until the trial was up before they charged me. I would like people to know that a "two week free trial" ended up costing me $48.20. Beware if there is no way of contacting customer service.

297 comments
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lilgc
Birmingham, GB
Aug 22, 2022 10:40 am EDT

young Sheldon is a 15 because of injury but there is no injury in it, maybe some but still there are more sexual things then injury.

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Týr
US
Sep 03, 2022 6:32 pm EDT

Please add a disclaimer if the series or movie contains woke content, so I can stop avoiding anything made after 2018.

I'd like to skip perversions, forced inclusivity and historically incorrect shows just to cater to the less than 1% on this planet who actually want this.

If you fail to do this within a few months, I will end my subscription.

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Snoogles
GB
Nov 05, 2022 7:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

omg they put aload of crap on this site ,why do we want tv programs on here its all on the freeview channel and when you put a request in for films they aint there , i hate dubbed films or subtitle films , its all repeats as well , not really worth paying for it,a membership ,its absolutely crap .

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Tiffany12345
Salt lake, US
Dec 12, 2022 9:28 am EST

How dare netflix cancel the only good shows but keep the dumb ones like Riverdale. I was looking forward to season five only to find out netflix has canceled yet another one of the only good shows on there this is a disgrace and I will be filing 50 more complaints!

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Crystal VC
US
Dec 25, 2022 7:13 pm EST

Please stop putting gay characters and relationships in EVERY show and movie!

This is not everyone's reality!

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Karla Calderón Natividad
US
Feb 08, 2023 12:53 am EST

It is absolutely disgusting what this new show teaches our teenagers. I’m appalled at the content, it should be rated R.

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Irum 13
Lahore, PK
Apr 02, 2023 7:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

When I login it says update. But update button is not enable. I re installed it but same issue. It's active on my phone. But TV login is not accepting same login id and password

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Philip norcliffe
US
Apr 02, 2023 8:23 pm EDT

why are chargeing customers. With your high rate telephone number beging with 09 ... Unacceptable, pleas can you provide. Me with a alternative. Number , do exspect me to ring your number if i want to upgrade...NO

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Vic.3465
Lindsay, CA
Apr 03, 2023 3:19 am EDT

The account regulation that doesn’t allow more than one household to use an account has screwed me over because I’m a student who travels and works away from home using my parents netflix that I help pay for, and now I’m locked out and do not have a way to continuously reset my account to prove I’m allowed to be on it!

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Johnny Utah 269
US
Apr 30, 2023 3:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm not going to continue to keep ur service, I've had it for years, but if u air that offensive, culture stealing, liar Jada Smith, documentary about Cleopatra I'm done, my parents are done, my brothers done, etc. The disrespect to Egyptians and Greeks will be the end of u, look at Disney. I left them and I don't miss them, ur next.

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LPerin
Stuart, US
May 09, 2023 3:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tonight really bad speech / mouth synch. This is very disturbing. Speech seems inappropriate.etc etc etc etc etc etc etcetc etc etc etc etc etc etcetc etc etc etc etc etc etcetc etc etc etc etc etc etc Is that enough text to go through?

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Peter Kk
US
Jul 01, 2023 7:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am a loyal, long-term customer and always pay on time. I pay for four screens, and I can’t even have two screens going at the same time due to different Wi-Fi systems. I have at my residence. They are the Nazis now!

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Jules6301975
Peoria, US
Jul 06, 2023 12:04 am EDT

Im tired of having to unplug my tv (which requires me to move furniture) to refresh it before watching a movie because it keeps kicking me out. I had to call today (6-29) and leave tv unplugged for 3 minutes and still isn’t working. I shouldn’t have to keep calling the help desk.

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Annette Regina
Pretoria, ZA
Aug 30, 2023 3:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my billing date is 26 of each month and every month I will get a notification on the 25 that my Netflix could not be paid because there are no fees available. Please stop doing this as I get a negative effect from my bank. My debit order went off and I received the sms on 25 August 2023 at 06h43.

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Ben De Jong
US
Oct 11, 2023 3:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Paying already for Netflix nternational BVAms

Same amount for the last 3 months deducted by Los Gatos

Stop this immediately ad return my money

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B. P.
US
Nov 13, 2023 5:22 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello,

1/11/23

Could you please explain why Narcos has a rating of MA 15+ when there is drugs, sex and extreme violence? Shouldn't it be R 18+?

If the rating classification is wrong, then the Parent Controls are useless.

Many thanks for your time and consideration.

Beatrice

beajohn2@bigpond.com

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Nanibabbey
US
Dec 04, 2023 5:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I’m trying to raise straight kids I don’t need them seeing his gay [censored] every time they pop on the [censored]ing TV show

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