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CB Online Shopping NewChic I will never use this company again!
NewChic

NewChic review: I will never use this company again! 18

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Author of the review
4:33 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Do not buy anything from NewChic! I have ordered several items from this company about three months ago and when I received the package I found out that one item was missing. And that's not all! Everything I received looked terrible and quality was the poorest I've ever seen in my life! Emailed customer service and they said that shipping back would cost me a fortune and told me to keep everything. Never again!

18 comments
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alfredo hassey
US
Jan 23, 2019 1:50 am EST

transaction 4BR41132MG3076948 . The jacket you sent marked XL size is to small, it does not fit a person medium size in USA ( Chest 39 inches ) . How do I return it and have my money refund.

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Helen Darley
US
Jan 23, 2019 3:14 am EST

I sent it bk 4 refund which cost me $15.00 which i cant afford then u had audacity u sent it bk to me in Australia frm china

R u lot crazy...its too small i hate legs in it my dog cant stand legs bit
I want refund now never buy nothing else frm u crazy people.

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Victoria Johnston
CA
Feb 11, 2019 9:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Leak like a sieve. Want to cancel black outsourcer number [protected]

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Charlie Kilo
US
Feb 11, 2019 10:20 pm EST

I would give zero stars - terrible company - take your order - take your money - and never ship and refuse to give you a refund.
This amounts to fraud, but as they are based in hong kong and china - there is no point claiming - i lost $374

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Norma Sola
PR
Mar 26, 2019 5:36 pm EDT

I ordered shoes from this company, order #[protected] and payment was made for them through my PayPal account. I have not received these and it has been over a month.

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slava kono
US
Apr 27, 2019 6:37 pm EDT

Hi ! My name is Slava Kono I waiting for refund, of $ 192.39 Order # [protected] and you ask me to close complain. Where I should do this and if I will close complain you will not say that problem resolved ? In your message on 02/25/19 said that you refunded. Please let me know what you want me to do ? Thank you

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Robin Huff
US
May 12, 2019 1:26 am EDT

Never received and no response to email! Pay Pal already paid you this
and I no longer see in my orders
What is going on with this company?
Sandollar55@comcast.net
!

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Lois Janet Fredrick
US
Sep 28, 2019 6:57 pm EDT

Tracking no. LSO59989077CN
Linda McCarthy paid for them 4181 Nicolette Drive GreenBay Wisconsin. 54311
Shipping address N2270 Walworth, Wisconsin 53184

It has been months, still have not received them.
Also had an orange pair sent. They were cheap and too large, did not return them cuz it was too much of a hassle.

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GHOSTyyo
US
Oct 01, 2019 8:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please cancel my order, it takes to long and you are shipping the same style 4 pieces
I will refuse the order and/or return to sender. It is so hard to contact you!

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robert k baker
US
Nov 17, 2019 8:15 pm EST

I ordered bubble tea supplies last September. I still have not received them. you took payment out of my checking account for the amount of $64.12. My name is Robert Baker. When can I expect my order? please contact me at robertkennethbaker@gmail.com. I do not understand how you can charge my account without me receiving my order.

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paulde
US
Dec 25, 2019 2:53 pm EST

canced order did not get refund back to account person i was texting to gave me wrong imforation i will have this newchic wed site delet with

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peggylynn
US
Dec 30, 2019 9:38 am EST

never use this company again want refund

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peggylynn
US
Jan 06, 2020 12:11 am EST

Its too big. The seams are not sewn in places and coming apart at end of seams. Very disappointed in product! Wasnt how it looked on ad. Be afraid to even wash it! Falling apart when arrived. Couldnt even give it for gift!

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Vadim Zharovsky
US
Jan 07, 2020 3:15 am EST

update on tracking number, product was ordered on December 20-th with no email confirmation. If I will not get an answer by end of this week, I will submit a claim to paypal, see attached transaction

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trena jenkins
US
Feb 01, 2020 2:02 pm EST

I am unable to get help I order 133.00 dollars for my items. this may be a scam. i lose out with new chick clothing.

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armah armakye
NL
Feb 01, 2020 2:30 pm EST

I bought these two items and the size does not fit
small for medium size in europe size.So I want to return the two orders,

What i want is either replace or give my money back thanks

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Steve333333
US
Mar 15, 2020 2:45 pm EDT

Lakk at what these people want to charge for face mask and the SUPPOSED discount.. LIE LIE LIE

I will spread this all over the internet ripping people off, , typical Chinese, , Scum

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mawuena AHONDO
US
Nov 04, 2023 8:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

DATE OF COMMAND :2023-10-09

NEVER SEE MY COMMAND

  1. NewChic Contacts

  2. NewChic phone numbers
    +852 8193 1379
    +852 8193 1379
    Click up if you have successfully reached NewChic by calling +852 8193 1379 phone number 102 102 users reported that they have successfully reached NewChic by calling +852 8193 1379 phone number Click down if you have unsuccessfully reached NewChic by calling +852 8193 1379 phone number 75 75 users reported that they have UNsuccessfully reached NewChic by calling +852 8193 1379 phone number
    15%
    Confidence score
    Hong Kong
  3. NewChic emails
  4. NewChic address
    Room 405, 4/F Energy Plaza, # 92 Granville Road, Tsim Sha Tsui East, Kowloon, Hong Kong
  5. NewChic social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all NewChic contacts
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