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Olive Garden
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1.3 11 Reviews 1106 Complaints
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Olive Garden Complaints 1106

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R
1:24 pm EDT
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Our waitress provided poor service. She never refilled our drinks, never brought us more soup, and never checked up on us. We were asked once if we wanted more soup, we said yes. The soup was then cold and not fully cooked so we asked for a new one. Instead of bringing a new one she brought us our receipt, even though we were not done eating and had planned...

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5:49 pm EDT
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We ate at the Olive Garden in D'Iberville, MS today around 1 and their appetizers were not cooked on one, mozzarella sticks and the other had been microwaved to the point of being like leather and could not be chewed, ravioli fried. Then I got my entrée of ziti pasta, and it too had been heated or microwaved to the point the top of the ziti and the one...

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C
4:15 pm EST
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I ordered shrimp and scallops alfredo the bread sticks were hard and my food tasted old the sauce was dry I like olive garden but I was disappointed today plus I live almost an hour from that location.

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P
3:40 pm EDT
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We always attend the olive garden in grapevine tx and have never had any complaints on our service or food order. We were in for lunch and while our waiter jose was excellent kept us supplied with breadstick and peach tea, we had ordered fettuccine alfreado with chicken and the chef must have been asleep or on break... When we received our dish the alfredo...

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M
8:54 pm EDT

Olive Garden Food for delivery

I order three main dish last week end and found hair in one long hair discussing make my daughter very upset and vomit afterward and could not eat. Called back and talked to manager and she replaced my food but the damaged was done and could not enjoy that food and ruined our day. We used to go to that restaurant at least once a week but lately the service and the attitude of some manager and in general food has been very bad. The bad thing is that the manager request some tip for pick up order like you have to tip for delivery pick up. That is a shame if she really is the manager she should worried more about her food quality and services then see if people did not appreciate you tell them about tipping. With this location I should say I will never tip anyone with that kind of service and attitude.

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7:58 pm EDT
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Date:05/10/2020 Client/Check Number: 11177 Customer Name: Amber Padilla Phone# [protected] Location: 4195 Century Blvd. Pittsburg, CA 94565 Manager of this Location: Anita Tanwar Name of Employee who took the order by phone: Jessica K. Incident: My husband wanted to treat our family including my 80 year old mother in law to an Olive Garden dinner for...

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9:25 am EDT
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Hello, I am sorry that we are needing to do this but, our take home order last night was really bad. Which surprised me. Because We've never had this problem with olive garden in the last 25 years or so that we've been dining in with olive garden. The pasta was cold and hard and there was very little sauce. It barley covered less then half of the pasta. And...

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11:37 pm EDT
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I placed an order and the waitress taking the order got short with us . She forgot half of our order when asked if we could have the items she walked away. We saw an open table thought if could move to another table we could get better service we were so wrong. She walked back to the kitchen told one of the cooks about us and he poked his head out and gave...

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5:37 pm EST
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The Olive Garden in my area - California MD- has been going downhill when it comes to service and food. Today we had 5 people and one wanted her salad dressing in the side ( this happened before) so I asked if the rest of us would nit have to have it like this because we wanted dressing tossed Server said NO we all had to have it her way - 1 person out if...

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5:02 pm EST
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Saturday 01/29/20 approximately 7:30 - 8 pm 4 of us went to dinner, 2 orders chicken Alfredo and soup. 2 chicken and shrimp carbonara and soup. Bread was served after dinner as well as 2 of soups which 1 of those soups was not correct soup that was ordered. Never did our waiter come to check and ask if we needed anything else, such as refills on our...

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10:01 pm EST
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Today Feb. 22, 2020 My party of 8 arrived at this olive garden around 3:00 pm. We were seated and the server Angie R. proceeded to get drink orders. I asked for a raspberry tea. She asked me if I really wanted that flavor of tea and named all the teas available. I told her I wanted Raspberry. When she brought the drinks I tasted the tea and told her I wa...

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2:03 am EST
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The Olive Garden in Springfield pa sucks! I will never ever go back to that location! The waiters name was Amanda. She was the worst. First we sat down and they sat us for 2 in stead of 4. When I told the waiter about getting more utensils she said sure not a problem, took our drink order and our appetizer oder. I ordered the mozzarella sticks without...

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11:29 am EST
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We felt rushed and didn't feel like we were allowed to enjoy our dinner. We wanted our left overs to take home and while I finishing my pasta the waitress gathered up my sons leftovers with all of our bread & pasta and threw it out! I was very disappointed in her when I was laying she was no where to be found. She rushed us then wasted our food to get us out for the next patrons.

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6:13 am EST
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My review is posted on the website under, Ricardo Salas. The restaurant is the Wellington store in Palm Beach county. With the cold weather upon us, a warm bowl of soup is what I had in mind. The place was not busy and neither the waiter or waitress came to assist. The table in front of mine, the waiter went 3 times to assist a couple that had already been...

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12:52 pm EST
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on jan 11th a group of us ladies came down for lunch omg the floors were dirty out table needed wiped off noone was taking care of what they needed to do. We asked for a table they gave us a small booth we didnt take that because it was too small. We ordered alot of things drinks and all i got my food it was cold and hard the noodles anyway our service wa...

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4:55 pm EST
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Went to Olive Garden with my daughters in South Attleboro Mass. The server Briana wasn't attentive at all. My youngest daughter ordered Chicken and shrimp alfredo with spaghetti. The server delivered Chicken with shells! My daughter had to wait for her food while we ate. She didnt even make an adjustment to the bill for her screw up. The lasagna frita...

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4:28 pm EST
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To Whom it May Concern: My son-in-law my daughter and myself went for lunch. We ordered our drinks and when she brought them she put 2 on the table and when she went to give me mine which was a Bloody Mary the tray started tippping which then the drink fell on my son-in-law spilling over his jeans, shirt and white jacket. I understand it was an accident but...

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2:05 pm EST
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I went to olive garden with my best friend to have some girl time and we had a great server so I wanted to tell the manger how wonderful the server was. After I got up to use the bathroom and I over heard the manager telling our server how I was wasted and smoking at the table! All I had to drink at lunch was water! That was the most disrespectful thing a...

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3:36 pm EST
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2 weeks ago I took my family and 2 grand kid to dinner at Olive Garden. We love it there and go often. We were seated at waited 20 min for soup and salad and drinks came in to us but 1/2 of the order. We asked for breadsticks and plates. Then asked again for the rest of our drinks. Finally they came out about 1/2 hour. Our server never came back to check on...

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8:43 pm EST
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I called to place an order I ordered in two chicken parks, a PINT of Alfredo and 1/2 dozen breadsticks. Service was bad for the guest infront of us tons of mess ups so we waited awhile then when my turn another girl brought out a bag and handed it to a random customer assuming it was hers. All that was in the bag was breadsticks and not a pint only a small...

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About Olive Garden

Screenshot Olive Garden
Olive Garden is a popular American casual dining restaurant chain that specializes in Italian-American cuisine. The restaurant was founded in 1982 in Orlando, Florida, and has since expanded to over 850 locations worldwide. Olive Garden is known for its warm and welcoming atmosphere, friendly service, and delicious food.

The menu at Olive Garden features a wide variety of dishes, including classic Italian favorites like spaghetti and meatballs, fettuccine alfredo, and lasagna. The restaurant also offers a range of soups, salads, and appetizers, as well as seafood, chicken, and steak dishes. Olive Garden is also famous for its unlimited breadsticks and salad, which are served with every meal.

In addition to its delicious food, Olive Garden is also known for its commitment to quality and freshness. The restaurant uses only the freshest ingredients in its dishes, and all of its sauces and dressings are made from scratch. Olive Garden also offers a range of gluten-free and vegetarian options, making it a great choice for diners with dietary restrictions.

One of the things that sets Olive Garden apart from other casual dining restaurants is its warm and welcoming atmosphere. The restaurant is designed to feel like a cozy Italian villa, with warm lighting, comfortable seating, and rustic decor. The staff at Olive Garden are also known for their friendly and attentive service, making every visit to the restaurant a memorable experience.

Overall, Olive Garden is a great choice for anyone looking for delicious Italian-American cuisine in a warm and welcoming atmosphere. With its commitment to quality and freshness, friendly service, and extensive menu, it's no wonder that Olive Garden has become one of the most popular restaurant chains in the United States.
How to file a complaint about Olive Garden?

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2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, positioned at the top right corner.
3. Writing the title: Summarize the main issue with Olive Garden in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Olive Garden, including key areas to mention, any relevant transactions, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents: Attach any additional supporting documents but avoid including sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
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8. Submission process: Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Olive Garden on ComplaintsBoard.com.

Overview of Olive Garden complaint handling

Olive Garden reviews first appeared on Complaints Board on Feb 22, 2009. The latest review Our family visit to Olive Garden, San Marcus, Texas of 11/10/2024 was posted on Nov 11, 2024. The latest complaint Food quality was resolved on Apr 15, 2023. Olive Garden has an average consumer rating of 1 stars from 1117 reviews. Olive Garden has resolved 79 complaints.
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  1. Olive Garden Contacts

  2. Olive Garden phone numbers
    +1 (877) 500-9706
    +1 (877) 500-9706
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    +1 (800) 248-4935
    +1 (800) 248-4935
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    Gift Cards - USA
    +1 (888) 888-3341
    +1 (888) 888-3341
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    Gift Cards - Canada
    +1 (844) 645-6925
    +1 (844) 645-6925
    Click up if you have successfully reached Olive Garden by calling +1 (844) 645-6925 phone number 0 0 users reported that they have successfully reached Olive Garden by calling +1 (844) 645-6925 phone number Click down if you have unsuccessfully reached Olive Garden by calling +1 (844) 645-6925 phone number 0 0 users reported that they have UNsuccessfully reached Olive Garden by calling +1 (844) 645-6925 phone number
    Customer Service
    +1 (800) 331-2729
    +1 (800) 331-2729
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    Guest Relations
    +1 (626) 821-0636
    +1 (626) 821-0636
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    General Manager
    +1 (407) 245-4336
    +1 (407) 245-4336
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    Guest Relations
    +1 (847) 428-1981
    +1 (847) 428-1981
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    More phone numbers
  3. Olive Garden emails
  4. Olive Garden address
    1000 Darden Center Drive, Orlando, South Carolina, 32837, United States
  5. Olive Garden social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 12, 2024

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