O'Meara Ford
Reviews and Complaints

I had O'meara Ford Finance a vehicle for me on December 30, and have been making payments to *** Financial since January and they have still not secured the loan with a title with ***.

I purchased a 2019 Ford Escape (cash purchase) and did not receive copies of the documents that i signed, the combination to unlock the door from the outside and only received one key fob. i have sent several emails from April 22 forward to Michael John and have not received any responses from anyone in the company.

I was lied to by the Sale Staff there times on 5/30. First I was told that I could cosign for six (6) months. After six (6) months, my name would be removed from the contract. I provided them with a copy of my free credit report but told them they did not have permission to due a hard inquiry on my credit. The free Credit report shows that my credit score is over 800. Since I was only going to be on there for six months, that should be adequate. After I received an alert, the salesman said it was not a hard inquiry, but a soft inquiry. Later they said that I could not really cosign for six (6) months, but I could possibly refinance it after six months. Next, they lied and said they never said I could cosign for six months even though five people heard him say it. I believe that the intent was make the claim and sign me up knowing that I was going to obligated for 5 years. There was no intent finance her, but to get me to be obligated for the payment. It was one lie after the other. the lie never changed until I demanded a statement in writing that I would off of the contract in six months. Then they admitted they could not do that and lied and said they never said I would be off the contact.

When I purchased the car on 7/15, I signed a debit card authorization for $500 to be taken out on 7/23. On 7/18 I was told to come sign new papers for the bank that actually accepted my loan, and when I did they informed me that the bank wanted an addition $689 as down payment. I agreed, but told the finance team it would need to wait until 7/31. I signed no debit card authorization on 7/18, the only authorization I signed for my debit card to be charged was on 7/15 for the $500 to be deducted on 7/23. However, they deducted the extra $689 on 7/27 against my wishes, and resulting in $350 in overdraft fees from my bank. When I complained to them about this, they offered to reimburse the overdraft fees if it was their fault. However, after investigating, they presented me the authorization I signed on 7/15 (with only a $500 deduction on 7/23) but they had added another deduction (the $689 on 7/25). This addition was in clearly different handwriting, and it was also not confirmed by me whatsoever, no new signature, no initials, nothing that indicates I agreed to this extra debit card charge, but they are using this document that they altered without my signature to deny me the resolution they initially offered.

On June 2, my daughter took me to O'Meara Ford to buy my first brand new car. At 77, I needed a car to easily transport my walker and for reliable transportation. We considered various models but had budget constraints. The salesman presented a car for $29,300, which we negotiated down to $24,550 after showing a competitor's ad. Despite a good credit score, financing issues arose, and I reconsidered the purchase due to difficulty with my walker. After discussions with the dealership, we looked at used minivans and settled on a 2018 Dodge Caravan for $18,400. However, the trade-in offer for the new car was unsatisfactory, leading to a dispute and the decision to report the dealership's practices. I am now left with a nearly $30,872.70 debt for an unsuitable car and a resolve to never recommend O'Meara Ford.