Oneida’s earns a 1.0-star rating from 3 reviews, showing that the majority of tableware and cutlery consumers are dissatisfied with their products.
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Oneida Flatware - Amsterdam pattern
Purchased Oneida Flatware Amsterdam Pattern in February 2023. Purchased at Home Goods Store in Sarasota, FL...2 months later..April 2023 ..Flatware especially knives are rusting in the grooves of the pattern. I am so very disappointed in this flatware...Poor quality ...tried to call company and they are closed...even though it is within hours of supposed calling.
Desired outcome: refund or new silverware.
Delivery takes forever
I ordered three items from them two months ago but received just one.
I called them several times to figure it out, but they were absolutely useless and not helpful.
I think that the items were lost because it's just crazy that the delivery in the US in the 21st century can take such a long time. I would understand it if I ordered something from China, then yes, it would take forever, but this story with two not delivered items just makes me feel terrible.
Paid $15 for shipping and it hasn't been shipped
Placed an order, website shows order as processing, for 6 days. After four days called customer service and was told items were being shipped that day or the next.
On day 6 told it was on the dock waiting for pickup. Paid $15 for shipping and it hasn't been shipped. Asked for refund for shipping, customer service said they will email an answer to that request, maybe today or tomorrow. I will never order there again.
I purchased 3 sets of Countess 45 Piece Everyday Flatware- 209.00. no way can anyone penetrate a piece of meat with that fork. ONEIDA refuses to accept return without original packaging. BAD TASTE in my MOUTH. Never again will i purchase another oneida product again.
Is Oneida Legit?
Oneida earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Oneida. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Oneida has registered the domain name for oneida.com for more than one year, which may indicate stability and longevity.
Oneida.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Oneida.com you are considering visiting, which is associated with Oneida, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with Oneida is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
Oneida as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Oneida website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Oneida.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Oneida. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Oneida Reviews 0
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Overview of Oneida complaint handling
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Oneida Contacts
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Oneida phone numbers+1 (888) 263-7195+1 (888) 263-7195Click up if you have successfully reached Oneida by calling +1 (888) 263-7195 phone number 0 0 users reported that they have successfully reached Oneida by calling +1 (888) 263-7195 phone number Click down if you have unsuccessfully reached Oneida by calling +1 (888) 263-7195 phone number 0 0 users reported that they have UNsuccessfully reached Oneida by calling +1 (888) 263-7195 phone numberUnited States+1 (800) 877-6667+1 (800) 877-6667Click up if you have successfully reached Oneida by calling +1 (800) 877-6667 phone number 0 0 users reported that they have successfully reached Oneida by calling +1 (800) 877-6667 phone number Click down if you have unsuccessfully reached Oneida by calling +1 (800) 877-6667 phone number 0 0 users reported that they have UNsuccessfully reached Oneida by calling +1 (800) 877-6667 phone numberUnited States+1 (800) 341-3332+1 (800) 341-3332Click up if you have successfully reached Oneida by calling +1 (800) 341-3332 phone number 0 0 users reported that they have successfully reached Oneida by calling +1 (800) 341-3332 phone number Click down if you have unsuccessfully reached Oneida by calling +1 (800) 341-3332 phone number 0 0 users reported that they have UNsuccessfully reached Oneida by calling +1 (800) 341-3332 phone numberCanada
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Oneida emailsweborders@theoneidagroup.com100%Confidence score: 100%Supportconsumer@oneida.com95%Confidence score: 95%
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Oneida addressP.O. Box 1, Oneida, New York, 13421, United States
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Oneida social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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