Opera Telecom
Reviews and Complaints

I have received an SMS stating I have been subscribed to "clownincty" at R7.00 per day, by Opera Telecom, which I have not subscribed to,I did not know of this company or "Clownincty" until I Googled it today (15 September 2023).

This is unacceptable, fraudulent and absolute nonsense. Please epnsure this error is corrected ASAP, as I did not subscribe to this and don't even know what this is for.

I received sms that I am subscribe at 21:45 on 30 Jule 2023. I then press cancel and it welcomed me. I have not subscribe to this service and I don't even know who they are. This is fraud and Vodacom as the service provider should block these. The number on my mobile is +[protected]. If I try to lodge complain with this number I am blocked/kicked out

I received sms that I am subscribe at 23:36 on 17 June 2023. I then press cancel and it welcomed me. I have not subscribe to this service and I don't even know who they are. This is fraud and Vodacom as the service provider should block these. The number of my mobile is [protected]. If I try to lodge complain with this number I am blocked/kicked out

I received an SMS at 22:46 saying that I’ve been subscribed to a stupid sportcart from Opera Telecom. First of all, I was sleeping at that time. Secondly, I have no [censored]en idea what this [censored] is. Don’t try to unnecessarily extort me of money for things I don’t even know.

Sort this out ASAP because this is unacceptable. While you are at it, get rid of my numbers!

I received an SMS to state I'd been subscribed to "sportcart" at R7.00 per day, by Opera Telecom, which I have not subscribed to, nor did I know of this company or "Sportcart" until I Googled it today (11 June 2023).

This is unacceptable, fraudulent and absolute nonsense. Please ensure this error is corrected ASAP, as I did not subscribe to this and don't even know what this is for.

I received an SMS to state I'd been subscribed to "sportcart" at R7.00 per day, by Opera Telecom, which I have not subscribed to, nor did I know of this company or "Sportcart" until I Googled it today (5 June 2023).

This is unacceptable, and fraudulent. Please ensure this error is corrected ASAP, as I did not subscribe to this and don't even know what this is for.

I have been charged for things I didn't want. I was getting messages saying that I was a member of offer scanner, charging me at 1.50 per message. I couldn't block it and had to send a premium message to cancel if after being charged almost 21 pounds. I am now receiving messages from another one called stripey I had to send another premium message to cancel it. I was wondering what my best course of action was. When I looked at my o2 bill it was coming from opera telecom ltd. Please can u help.

It appear that on my mobile phone bill for December that I have a £2.50 charge against my account, for an incoming unsolicited texted from 79050, can pleased ensure that I'm removed from this and no further charges are made, and that I'm refund the charge that has been made.
Regards Shayne Ford

Dear Sirs,
I have seen this same complaint here - I have been charge 2 months running June and July 2020 for list of pics and have no idea what this service is for. I am extremely careful what I click on when on websites and do not enter my details into anything unless it is an official online purchase I am making. I have not asked for any services and have not authorised any deductions from my Vodacom account which I am watching carefully as due to COVID 19 Lockdown in our country we are having to watch our finances carefully as our industry has been seriously affected. I have managed to cancel the service and block it via Vodacom today but I need a refund as the total now stands at R427.21 which is a lot of money when your industry has been in lock down for 6 months now!
Please can someone get back to me - I have been told by Vodacom that it is not their responsibility but I am also pursuing the matter with their complaints department.

Many thanks
Mrs S Peters

I do not have any recollection of my approval to subscribe to anything from Opera or Soby or other. They have been deducting ZAR 6.09 every day since 25/05/2020.

I have no idea what service they provide. Also, this is a business account, which I need to submit an itemised bill for every month - just to find a daily subscription to Opera Telecom Soby?

I have asked Vodacom SA to remove this subscription - awaiting their confirmation.

I need to find out how they did this without my knowledge.

Thanks,
Rob

I noticed that my wife's "pay & go" phone account which is registered in my name with O2, was increasing virtually on a weekly basis.
I said nothing to her about it initially, but when I did we both realised that she was being scammed by Opera Telecom who were sending her "88101" unsolicited texts" at a cost of £1.25 per text at least twice weekly.
I am annoyed as to why a company would do this to two pensioners who share a phone and have virtually no disposable income. We got a mobile between us because we thought that it would be cheaper than having a home phone that would incur, rental and call charges.
The monthly texts are unlimited which is why we use it and we can contact everyone that we need to using this method, at a regular cost of £15.78.
For example this last bill 26May to 26 June had eight texts at a cost of £10.00. In total this year you have stolen from us £66.78 and that equates to around 51 of your unsolicited texts, they even go into last year 2019 as well.
I would like you to pay me back the money of £123.00 and this covers all of 2019 and from January 2020 up to and including June 2020.
I hope that you will see i am correct and that I need the money far, far more than you do.
Therefore, please do the right thing.
Kind Regards,
Mr. Ian Crawford

I have been charged 9 times this month from Opera Telecom at £1.25 a time this is crazy I want my money back these companys are robbing all as much as they can it should be stopped we work hard for our money and do not like having it taken like this. should be a law to stop scammers like this. these people give all a bad name shame on you. I can not afford to have this taken from me - I am cheking more dates as I suspect that more has been taken they are just Robbing inocent people you are unaware of there scams. I want my money back.

I have been receiving paid text messages from the number 87070 for two months. I have not ordered anything and I have not signed any contract. Nowhere have I received information that SMS is payable, it was probably a false link. I believe this is a scam and it is not fair!.
I demand a refund of unlawful costs of 30 GPB, otherwise I will hear the case in all media available to me.
mobile: 44 [protected]

I entered an ITV competition knowing the cost of the text charge. However since then I have received 8 texts from 88101 at £1.25 each which I have not authorised and have no relevance to me whatsoever. I only noticed 6 charges on my latest phone bill and when checking my latest bill there are another 2 charges. If you do not refund these charges to the cost £10 I will take this matter further.

I have been charged £1.25 thirteen times throughout December for a premium text subscription that I have NEVER signed up to! 87070 it's coming from. Absolutely disgusted that companies can still get away with doing this! That's extra money I'm having to pay out over the Christmas period that I could really do without! All mobile phone network providers should be stopping this from happening to protect their users!

For the past few months I have been getting charged for texts sent via opera telecom that I have never signed up to. It is costing £12 per month! and I can't find anyway to stop it.

I have contacted O2 but they can't help. I have blocked the number and i'm still getting charged.

I just want them to stop sending the messages so I don't get charged anymore.

This seems to be a common issue with this company.

I have also been billed £1.25 disguised as "VoiceMail" under the category of "Premium & information services" a number of times on my O2 bill. I contacted O2 and was informed that I needed to contact Opera Telecom or text stop to a premium number. I never subscribed for any service. Ironically O2 texted me details to contact Opera Telecom. When I called on that number, after pressing few more buttons and listening to few recordings, I was asked to record a message. I hung up, called again and tried to speak to a representative but no avail. Call just got disconnected.
This is quite alarming as the charges are shown as Voice Mail so you would either tend to ignore or come to address it really late (like myself).

I have been billed £1.25 for receipt of an unasked for premium text message a number of times on my O2 bill. I have searched the number 88101 ans it comes up as Opera Telecom but I cannot find any details to contact this company and ask for a refund. There is also a lot of complaints online of others who have has this same problem.

Can you advise how I can get my money back? And escalte this fraudulent activity by this company.

I am disgusted to find that I have had multiple charges to my phone bill for texts that I did not agree to receive. Different messages about offers and even messages starting with "FreeMsg". I feel this is abusive to my privacy and causing me unnecessary stress to have to try and resolve this issue and worry about how my details are being used. This is not the first time I have had to contact my provider about this and when I send a stop text which I am also charged for I am getting texts from a different number.

I saw an advertisement on instagram which stated that it was from the zara clothing brand, upon clicking on this link I soon realised that this was not zara but a scam! I received a text from the number 88833 with an option to reply with stop in order for these messages to stop being sent as they are charged at £1.25 per message. I immediately sent a message back stating stop to this number but the message failed to be sent. I have now done this a total of 8 times always with the same reply. I have contacted o2 who have advised that they will look into this matter for me as there is nothing on my account to stop the messages being sent. I have blocked the number on my mobile account as soon as I realised that this was a scam but yet the messages are still being sent to my mobile and charges are still being applied. I need you to stop sending these messages as I have replied stop on 8 occasions. These charges need to be refunded to my mobile account with immediate effect. I have also contact ted o2 and they have advised that they will contact this company also on my behalf.