Menu
For Business Write a review File a complaint
Pacific Coast Heating Services Customer Service Phone, Email, Contacts

Pacific Coast Heating Services
Reviews and Complaints

www.pacificcoastheating.com

Learn how the rating is calculated

3.0 3 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Pacific Coast Heating Services Reviews 4

ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Pacific Coast Heating Services I called these guys up cuz my heat and hot water was busted

I called these guys up cuz my heat and hot water was busted. Lucky for me, they had a tech nearby who came over quick. In no time, my heat and hot water was back on. These guys were super helpful and gave me great service.

Read full review of Pacific Coast Heating Services
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Pacific Coast Heating Services I was so happy with the service from Pacific Coast Heating Services Ltd

I was so happy with the service from Pacific Coast Heating Services Ltd. They booked me on a good day and sent the tech who had been to the house before. They gave me a good price which was very fair. The tech was great and on time. He taught and told us everything about the issues. He has my highest recommendation.

Read full review of Pacific Coast Heating Services
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Pacific Coast Heating Services Got a flyer from Pacific Coast Heating Services Ltd

Got a flyer from Pacific Coast Heating Services Ltd. and called them to fix our furnace. The guys who came said the motor was busted and it would cost us almost $1000 to fix it. They also said we could save on GST if we paid cash. Since we're gonna demolish the house next year, we thought we'd just use space heaters for the winter. I told them we'd think about it. Later, another guy checked the furnace and saw that the Pacific Coast guys left it open. He cleaned the ignitor and it's been working fine since. I asked Pacific Coast for a written quote, but they didn't give me one. Also, after they left, our hot water stopped working. I don't know if they did it on purpose so we'd need the repairs more. Just a heads up for others - I don't trust this company.

Read full review of Pacific Coast Heating Services
Hide full review

Pacific Coast Heating Services Complaints 1

ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Pacific Coast Heating Services My furnace broke down right before Christmas in Dec 2021

My furnace broke down right before Christmas in Dec 2021. I called the number on the unit for repair and "Anthony" came out within 24 hours on Saturday. He said it needed to be replaced and not repaired. It was very cold outside, and he said he would bring me a space heater, but he didn't. He came on Monday to do the installation, but I couldn't be there. My neighbor let him in, and I said I would be back early to meet him before he left. When I got home at 4:30, he was gone, and he didn't go over things with me, which is mandatory. I had no instruction manual or warranty papers, which is also mandatory. I called him several times, but he gave me attitude and said some rude things. I didn't know where the filter goes into the unit, how to access it, what size to buy, and how often to change it to not void the warranty. I sent him 2-3 emails over the next couple of months asking him to provide the owner's manual, warranty, and to return 2 5-6' lengths of MY copper pipe he removed from the hot water tank, which he also replaced. He insisted the manual & warranty were stuck to the furnace, but I couldn't find it. It's been almost 6 months, and he has given me no documents except his invoice. I sent more emails, but he's rude and wants nothing to do with me. I still have no manual or warranty, and I want my two lengths of 1/2" copper pipe returned as requested 5 months ago, 3 months ago, and one month ago. I will contact someone else to service my new unit because I do NOT want him back in my house.

Read full review of Pacific Coast Heating Services
Hide full review

Is Pacific Coast Heating Services Legit?

Pacific Coast Heating Services earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Pacific Coast Heating Services to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Pacific Coast Heating Services is known for their high standards and safety. If you're thinking about dealing with Pacific Coast Heating Services, it's wise to check how they handle complaints.

Pacific Coast Heating Services has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Pacificcoastheating.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Pacificcoastheating.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Pacific Coast Heating Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Pacific Coast Heating Services has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About Pacific Coast Heating Services

Screenshot Pacific Coast Heating Services
Pacific Coast Heating Services is a reputable and reliable heating and air conditioning company that has been serving the Southern California area for over 25 years. They are committed to providing their customers with the highest quality service and products, and have built a strong reputation for their expertise, professionalism, and exceptional customer service.

The team at Pacific Coast Heating Services is comprised of highly trained and experienced technicians who are dedicated to ensuring that their customers' heating and cooling systems are running efficiently and effectively. They offer a wide range of services, including installation, repair, and maintenance of heating and air conditioning systems, as well as duct cleaning and indoor air quality solutions.

One of the things that sets Pacific Coast Heating Services apart from other HVAC companies is their commitment to using the latest technology and equipment to provide their customers with the best possible service. They are constantly updating their tools and techniques to ensure that they are able to diagnose and repair any issues quickly and accurately.

In addition to their technical expertise, Pacific Coast Heating Services is also known for their exceptional customer service. They understand that heating and cooling issues can be stressful and disruptive, and they work hard to make the process as smooth and hassle-free as possible for their customers. They are always available to answer questions, provide advice, and offer solutions that meet their customers' needs and budget.

Overall, if you are looking for a reliable and trustworthy heating and air conditioning company in Southern California, Pacific Coast Heating Services is an excellent choice. With their years of experience, commitment to quality, and exceptional customer service, you can trust them to take care of all your HVAC needs.

Overview of Pacific Coast Heating Services complaint handling

Pacific Coast Heating Services reviews first appeared on Complaints Board on Jun 12, 2023. The latest review I called these guys up cuz my heat and hot water was busted was posted on Jun 12, 2023. Pacific Coast Heating Services has an average consumer rating of 1 stars from 4 reviews. Pacific Coast Heating Services has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Pacific Coast Heating Services Contacts

  2. Pacific Coast Heating Services phone numbers
    +1 (604) 990-9799
    +1 (604) 990-9799
    Click up if you have successfully reached Pacific Coast Heating Services by calling +1 (604) 990-9799 phone number 0 0 users reported that they have successfully reached Pacific Coast Heating Services by calling +1 (604) 990-9799 phone number Click down if you have unsuccessfully reached Pacific Coast Heating Services by calling +1 (604) 990-9799 phone number 0 0 users reported that they have UNsuccessfully reached Pacific Coast Heating Services by calling +1 (604) 990-9799 phone number
  3. Pacific Coast Heating Services address
    201 3701 Hastings St, Burnaby, British Columbia, V5C 2H6, Canada
  4. Pacific Coast Heating Services social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.