ParetoLogic
Reviews and Complaints

Hello,

We are sorry to hear of the problems you have encountered and know we take your complaints seriously. We will be more than happy to assist you. as SafeCart processed the payment for this transaction you can contact us directly by calling [protected] M-F 6am to 5pm Sat-Sun 8am to 4pm PST or by email at customerservice@safecart.com

Kind regards,

Kristy
SafeCart Customer Support
www.safecart.com

Total scam. Made my computer worse. Hard upselling.

Oscar Vieda was the guy I dealt with. dont use them, Scammers.

I paid 29.95 for Speedy PC Pro, to clean the registry up on my computer. They did get control of my computer, and showed me files they said would crash my computer, and proceeded to offer me another online offer for 250.00 ! I told him i only could afford the 29.95 and that i thought they said they would fix my registry for that cost! I paid the 29.95 only, and my computer still has the same problems, I also felt they were not to be trusted and called back and asked how many months did i pay for, they said 6 mths. and i asked do u have me on a automatic renewal? ! YES, they said we do, and i told them to PLEASE REMOVE ME FROM THAT! SCAM!

So what registry cleaner is good ? I'm glad I saw this site because there are other sites that rate it a 10 out of 10, so who can I trust ?

I payed throught paypal for speedyPC Pro but paypal payed safecart £8.12 more as a safecart is an online payment processor for many different software publishers so in totel I have payed, out around £40 pounds that is GBP what a lot of not nice people this lot are.
{DO NOT BUY IT IT DOSS NOT DO WHAT IT SAID IT WILL DO}
I have tryed to get my money back but all I get is the website is under maintenance.

This company stated clearly that it can fix the West Yorks Police UKASH virus which wrecked my computer. I tried it and it doesn't. Spyhunter fixed my computer when all others failed so I advise you to buy this instead.

I thank God I read it before I bought it! Thank you!

corrections
1 log into your PayPal account
2 click my profile
3 click my approved payments
4 find the merchant whose agreement you want to cancel
5 select merchants name or e mail address
6 click cancel or cancel automatic billing

If you wish to cancel the automatic billing with PayPal account, here's how:
1. log into your PayPal account
2 Click "profile"
3. Click "My preapproved payments" under financial information
4. Select the merchants name or e mail address
5. Click "cancel" or "cancel automatic billing"

MY PLIGHT WAS ALMOST THE SAME SCAM ! BOY, YOU LET YOUR GUARD DOWN FOR ONE MINUTE & THESE THEVES JUMP ON YOU LIKE MOSQUITOS ! I HAVEN'T CALLED YET BUT WILL ON MONDAY, NEXT ! THANKS FOR YOUR POST & GOOD LUCK, PS, DID THEY REFUND YOUR MONEY ? jerry0101@comcast.net

Hello Cathleen,

We are sorry to hear about the difficulties you have experienced regarding your purchase.
With the details your provided I was able to locate your account and refund the 29.97 charge for your Speedy PC Purchase. If there are any fruther questions we can answer for you please feel free to contact us at [protected] M-F 6am to 5pm PST or by email at customerservice@safecart.com

Regards,
SafeCart Customer Service
www.SafeCart.com

Run from this service for your life! I was shopping one night online for software that would keep my registry strait and my computer running good. I stumbled upon this Speedy PC Pro. I saw a rating that it was good and got the job done so I took the bait. I paid the $39.99 or whatever it was thinking that this would be all I would have too pay and I'd have the software I needed, WRONG! Once I paid, I was immediately hooked up with a high pressure salesman who net-op'ed into my computer showed me all these errors and told me that if I did not have these fixed at once my computer was going to crash for good. Keep in mind this is a brand new computer and my computer seemed to be running normal, with the exception of a few errors here and there typical of any Microsoft product. So against my better judgment I paid $180.00 for a tech to net-op into my computer where he spent the better part of FOUR HOURS poking around on my computer to allegedly "fix" all these problems. Well, 4 hrs later when he was done, I ran the software again and had MORE errors in my registry and my computer in general than I had before I paid the $180.00 to get these fixed by one of there IT specialists. I don't know what kind of scam these trolls are running but I immediately called them and demanded my money back. After being on hold repeatedly with them for over 30 minutes while they were "checking with their supervisors" they sent me an email with an official approval for a refund. TAKE MY ADVISE. SHOP AROUND THERE ARE GOOD PRODUCTS OUT THERE THAT WILL DO THE JOB THAT I NEEDED THIS SOFTWARE TO DO I JUST GOT IN TOO BIG OF A HURRY AND PAID THE PRICE FOR MY IMPATIENCE AND FLAGRANT STUPIDITY. RUN FROM THIS COMPANY FOR YOUR LIFE AND DO NOT LET THEM SELL YOU ANYTHING. ALL THIS IS A HIGH TECH WAY TO GET YOU THE UNWARY CONSUMER INTO A HIGH PRESSURE SALES TRAP. DON'T FALL FOR IT!

My experience is similar to Katy from Texas, with the exception that now it is May 2013, and I am being billed for something that I tried and decided to opt out of the expensive service, after agreeing to pay for a onetime use of the software for $39.99. My problem is: right now I am being billed 2 months in roll for the same amount, and I am not even among their registered members, so who do I complain to in order to stop the billing, besides stopping the payment? When I applied for the free download, I was led to a service company in Tampa, FLA. There, a young man tried to sell me the expensive clean up package, that would save my computer from complete failure, which I was able to decline after, after a long very persuasive end of the world talk, I got a one time cleanup. I wrote to them disputing the charges, but got no reply.

I am francisco bonilla from mexico, I bought in 2014, and my problems on laptop were worse
I uninstalled reg cure and no more used pareto productos.
But this year they charged my Credit card without my authorizatcióI am francisco bonilla from mexico, I bought in 2014, and my problemas on laptop where work e.
I un instale registrado cure and no more used parto productos.
But this y era the y cha red my Credit cara wi tho utilizar my autorizatión.
Explaining this situatión them, is the same not to do.
Althoug they Know i have not used their system, they said " you have 30 das for your claim"
Claim something i didnt asked? Something that the y didnt earn?
Explaining this situación them, is the sabe not to do.
Flexitankfcobonilla@yahoo.com

I, too, had this happen, although I asked for a refund last year. So this year, I get charged, without an email saying, hey, I could possibly bounce your account from a charge from a year ago. That is very tacky. A reminder email is a must for a good company!

These scammers of Paretologic also took my money in 2012 with an automatic renewal of PC Health Advisor which I never bought nor authorized. I had only done a onetime purchase of their worthless Regcure quite some time ago. They apparently kept my card details to abuse them. They are also required by law to send you an invoice preceding any renewal, if they think it is due, so you have the option of cancelling before a due date. Just do a chargeback with your card company mentioning 'unauthorized use' and refusal to fix this, file a complaint wi6th the authorities in Canada

Their billing number is: [protected]. My son ordered Speedy PC PRO without my knowledge. He was unable to activate on line, so he asked me to call the activation line. You can believe I was on the phone within minutes calling the activation number. After ten minutes of trying to understand what this person, I demand to speak with someone who speaks English. After much ado and waiting on hold I finally got the billing number. I spoke with a man named Stephan and he assured me the wheels were in motion to cancel. A few minutes later I received an email confirming my cancelation. Hopefully I will see a refund to my Pal-Pal account soon. GOOD LUCK

I was having problems with very slow response to my commands. It took minutes for my browser to load and whenever I tried to get photos on the browser to load I would have to wait several minutes between photos to come up. In the meantime popups and other websites would cover over my website that I was on. That's when I started looking for a fix. I found a ConsumerGuides website which scored SpeedyPCPro the highest and stated that it would speed up and clean any registry problems on the computer. When I ran SpeedyPCPro it would find many issues in several of their problem categories.Whenever I ran McAfee Total Protection scan it told me there were no issues with the computer. Now I have more ads and websites interfering with my browser and I sometimes can't bring up my browser without restarting the computer. ConsumerGuides needs to be taken to the woodshed, or worse, for their erroneous and misleading advice.

I never authorized Speedy PC Software to make automatic renewal claims on my credit card, and they are mis-stating the price. The terms I signed up are 1 year for $19.95. I would never grant an automatic renewal on a service I had never tried and they are now doubling the price.
I should have suspected this company had illegitimate business practices. Their sales person gave me the most pushy and desperate hard sell for a different service which costs hundreds of dollars. When I told the guy I would think it over and talk to my wife he urged me to go get her while he was on the phone. I declined since I was getting angry by that point. Then he asked me why I wasn't capable of making decisions myself. These people are jerks and I will tell the world about it if I have to for a refund. I'm not going to pay them twice for what was suppose to be a 1 year offer.

Bob Hoffman

I have not paid for it but can not uninstall program and it pops up ALL the time Can anyone tell me how to uninstall? It is not on my programs list but "Driver Restore" is and it will not let me uninstall it either. HELP I have no computer skills All I wanted to do was check out itunes. and I get this mess. Spent an hour on the phone My first question to the Indian fellow is Can you help me uninstall and he said yes after the hour I stopped him and said are you helping me uninstall and at that time I could tell I was no longer being recorded and he said I only sell hardware. Thats when I let him have it and he said I'm hanging up now Have a nice day which was the only sentence I under stood. Anyone that can help me please please.

HI Folks,
If you have a program which will not UNINSTALL - try REVO UNINSTALLER - it's free for home use, and is very powerful.
Some sneaky '%^$£*'s' add hidden files to their downloads so you can't get rid of them - this program will do it - never failed me
yet.!
Good luck - David

TOTAL SCAM !
DOES NOT 'FIX' ANYTHING
YOU CAN RUN IT OVER AND OVER AGAIN AND THE SAME THINGS IT SAID WERE 'FIXED' WERE NOT.
IT DOES NOTHING MORE THAN CLEAR YOUR BROWSING HISTORY
YOU CAN EASILY DO THAT YOURSELF

I am a computer technician from Canada and I see this malicious program on my customer's computers almost every day. There are a large number of similar programs that do the same thing- scam you for your credit card number. Trust me people, if you think something is wrong with your PC then either take it to a tech shop, or verify that the online computer repair service is actually from North America. For example, my website address can be verified as being in Red Deer Alberta (reddeercomputers.ca - duh!), and my phone number can be verified as also being in Red Deer Alberta. If anyone phones me, they will notice that I do not have a European (East Indian) accent (a dead give-away that they are scammers most of the time.) I fix computers online all the time and my price is less than half what those scammers are asking for, and when I type in the credit card number I scan the receipt and email or fax it to the customer. I never attempt to up-sell my customers with any products, and in fact I leave the best free products on their PC so they can keep their own PC clean by themselves.

How do u get their notice off the computer, uninstalled it now every day I get a popup telling to order it?

today I used speedyPCPro, what a scam!
they advertise use their cleaning system and everything will be fine.
once you pay for service and call number to actvate, you
are advised you will need a deep scan for 159.00.
don, t use them!

email for speedysupport@speedypc.com

Exactly what has just happened to me. I purchased a Pareto logic program to recover data. It didn't succeed in recovering the data and I bought another program to do the job. Then a year later, Paypal hit me with two charges for 2 Pareto Logic programs. I did not set up a recurring charge, as I had no need to. The software was needed for a one-off job.
There are two things here: Paypal should confirm by e-mail that you intend to set up a recurring charge, and Pareto should advise that the software will be automatically renewed, prior to charging my account.
It has a rather nasty flavour to it, and if it's not intentional (and therefore warrants the title of scam) then it's a short-term way of doing business. I now have less trust in Pareto and less trust in PayPal.

I have just had a similar experience with this company - I'm a UK user. If there was agreement with the original purchase, I failed to see it, so must have been very well hidden. Sneaky!
I paid the original subscription (and the recent one, which I feel is unauthorised) via Paypal, and have left this matter in their hands for the time being.
Buyer beware!

On Monday 12-29-08 I tried the RegCure PC Optimizer free version, I downloaded and gave it a try. To get it to run it must be registered.
To register it I was told that I had to pay $29.95 to make it work. I clicked on the register button and not only did the take the $29.90 they took an additional $9.95 more for the paretoLogic privacy controls that I didn't agree to. So I started checked the complaints on both companies and got the phone number of a customer that had been stung just like me. I immediately realized the money was taken out of my Paypal account by Safecart.com of $39.90 with out my authorization. The money came out and I want it back, I am trying to the companies to end this horror.

C-Net said they were the best.
RegCure offered $10 discount "now only $29.95
RegCure billed my credit card $39.95
this is a simple fraud.
If they will lie about one thing what else will they lie about.

Hey Kai, the site you listed for tech support does not load up today march 12 and I have been to your website there is no phone number listed to contact you, as a matter of fact thats the only part of the site not working. Of course you must put all you attention to the part of the site selling the product because it works just fine. I must agree the pc health advisor takes for ever to load up, but I am trying to contact you to get a liscense key i paid for. I need assistance and have questions. my email is lifesaball4883@aol.com. Now ill be sure to update this page on if you actually try to help me out, or if that reply to Buddhabaker was just a ploy to future potential customers, that you actually do perform customer service at your company. Thank you hope to hear from you soon, but not counting on it.

My son sent me a video file that I could not open so I looked for a way to open it and came upon the Paretologic File Cure. They act like it is just a free download but when I did not buy it and tried to delete from my programs my e-mail, which I gave them...duh, became unusable. None of my emails will open. What a crock. They act like they will help but only ruin your computer. DO NOT USE THEIR PRODUCTS! The blankety blanks have ruined my email that all of my friends and colleagues have. They should be put on every message board to put them out of business!

I am experiencing the exact same thing. If you find out how to get rid of it, let me know!

I have unsubscribed to all of Paretologic products. on several occansions and they keep trying to renu a sbscription. Thes and all charges from Paretologic are unauthorized. I expect a complete refund and taken off their customer list. I have deleted all off their programs, especially since theu do not work.

I ordered a renewal of my license for RegCure PC Optimizer on October 30, 2017 for a charge on my VISA credit card for the sum of $49.92. The program downloaded and I also downloaded program updates. The program does work and, instead, gives an error message. I filed a similar complaint last week but I have not yet received a reply from you. Please provide another download for this program to my above listed e-mail address. My SafeCArt Receipt ID for this order is PTLC-U301009-92EVM.

Thank you, '
Horace C. Roberts

i ordered the product to clean up my computer but never could not get it to work because I never got the license reg.

Ma carte VISA de ma banque ING est débitée d'un montant de 48, 33 euros en date du alors que je n'ai jamis fait appel aux services de paretologic de manière payante. Je l'ai téléchargé car ce programme m'était offert gratuitement.

Merci de demander à cet organisme de me rembourser de cette somme et de ne plus jamais me débiter de ces montants exhorbitants.

my MBNA Visa card account shows the following item
29 jul 1o 30 jul 10 CLKBANK.COM_YNREJJLX [protected] £26.78
This was a software registration fee for Paretologic, but the software was never registered by them. I claimed a refund, but they said they could not trace the transaction. Can you please chech the transaction details for me.

Don't even get me started about those worm making money grubbers ... forgot to stop my autopay to them and saw my money flying away a week ago ... I trashed that 'Health Advisor months ago ... Decided that since they had my money I'd try it one more time ... It does nothing in my opinion ... even Cnet has few entries of it and no comments that I can find . But deleting it is worse ... It never showed up even in the Revo listings ... and deleting it from the regular windows program suddenly made on every boot up an " APP HAS FAILED TO UPDATE" message ... the explanation on the screen was 'appcrash' so I went into search and finally found yet another Pareto listing ... I deleted that and still the crash pop up keeps appearing ... the letter 'P' logo they use is in the upper left of the pop up and now I'm starting it's really their own message, not the valid and similar windows pop up. ... I can get nothing in search at all ... how do you get rid of that failure to update app message ?

same thing happeded to me, they cant find that I paid for this product, that was supposed to cost $39.00. then they wanted an activation fee $9.95. my credit card was charged $148.48. after several attemps to contact them got me nowhere I phoned the credit card company and complained. they are looking into it for me. The company that charged my card was Softwarebell. wth is up with that?

They took me just last week for $500! The technician told me I had all these viruses and malware - showed them to me on my own computer, and I fell for it. I can't see that my computer is running any different than before; if anything, it's slower. Unfortunately, I paid for these *services* with a credit card and feel I have no recourse. If anyone has any ideas, I'd appreciate them.