Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Airlines and Air Travel Pegasus Airlines Lost luggage
Pegasus Airlines

Pegasus Airlines review: Lost luggage 1

F
Author of the review
8:10 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Subject: Urgent: Lost Luggage - Flight PC685 16 JUL PC331 16 JUL
Dear Pegasus Airlines,

I am writing to express my extreme dissatisfaction with the handling of my lost luggage on my recent journey from DAMMAN to Budapest via Istanbul and My flight details are as follows:

Flight Number:PC685 PC331
Date of Travel:16TH/JUL
Route: Damman- Istanbul - Budapest
My luggage has been missing since arriving in Istanbul. Despite numerous attempts to contact Pegasus Airlines both personally and through my travel agent, I have received no concrete information regarding the whereabouts of my belongings.

I have called the provided customer service number (+[protected]) multiple times, but I am always informed that the matter is "being handled." The lack of communication and urgency is unacceptable, especially considering my luggage contains important personal and business items.

I request your immediate attention to this matter. I expect a prompt update on the status of my luggage and a clear plan for its delivery to me in Shanghai.

If locating my luggage in a timely manner proves difficult, I am open to alternative solutions:

Delivery to Shanghai Pudong International Airport (PVG)
Delivery to King Fahd International Airport (DMM) in Dammam
Delivery to Istanbul Airport (IST), where I can arrange a personal pick-up
Please provide me with a direct contact number and the name of the person responsible for handling my case. I can be reached at 0086 [protected] or 0086 [protected]. My email [protected]@126.com

Your prompt response and a satisfactory resolution to this matter are greatly appreciated.

Sincerely,

Confidential Information Hidden: This section contains confidential information visible to verified Pegasus Airlines representatives only. If you are affiliated with Pegasus Airlines, please claim your business to access these details.

More
Send message
Copy link
Report
1 comments
Add a comment
J
J
J. Bashirian
1 comments
Send a message
Aug 15, 2024 3:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

You’ve laid out the situation clearly and assertively, making it clear that this issue needs immediate attention. Hopefully, Pegasus Airlines will take this seriously and get your luggage back to you without further delay. It’s time for them to step up and resolve this quickly.

More
Copy link
Report

More Pegasus Airlines reviews & complaints

Pegasus Airlines - pegasus airlines (flypgs.com) secretly makes multiple transactions. stay away from that fraudulent airline company. 47
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Pegasus Airlines - lost luggage and v. poor customer services 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Pegasus Airlines - damaged baggage
Pegasus Airlines - bad service and lost of lugate
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Pegasus Airlines - ticket problem 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Pegasus Airlines - Refused boarding with Pegasus airline ticket
Pegasus Airlines - Refund for my ticket went on fraudulent account 1
Pegasus Airlines - Pegasus office at SAW airport has charged me for a ticket that I did not issue
Pegasus Airlines - dirty seats on flight
Pegasus Airlines - flight ticket cancelled without email notice!
View all Pegasus Airlines reviews and complaints

  1. Pegasus Airlines Contacts

  2. Pegasus Airlines phone numbers
    +90 888 228 1212
    +90 888 228 1212
    Click up if you have successfully reached Pegasus Airlines by calling +90 888 228 1212 phone number 4 4 users reported that they have successfully reached Pegasus Airlines by calling +90 888 228 1212 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +90 888 228 1212 phone number 2 2 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +90 888 228 1212 phone number
    33%
    Confidence score
    Turkey
    +90 850 250 6777
    +90 850 250 6777
    Click up if you have successfully reached Pegasus Airlines by calling +90 850 250 6777 phone number 5 5 users reported that they have successfully reached Pegasus Airlines by calling +90 850 250 6777 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +90 850 250 6777 phone number 11 11 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +90 850 250 6777 phone number
    International
    +44 333 300 3555
    +44 333 300 3555
    Click up if you have successfully reached Pegasus Airlines by calling +44 333 300 3555 phone number 5 5 users reported that they have successfully reached Pegasus Airlines by calling +44 333 300 3555 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +44 333 300 3555 phone number 2 2 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +44 333 300 3555 phone number
    43%
    Confidence score
    United Kingdom
    +43 12 675 322
    +43 12 675 322
    Click up if you have successfully reached Pegasus Airlines by calling +43 12 675 322 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +43 12 675 322 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +43 12 675 322 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +43 12 675 322 phone number
    100%
    Confidence score
    Austria
    +973 17 212 033
    +973 17 212 033
    Click up if you have successfully reached Pegasus Airlines by calling +973 17 212 033 phone number 2 2 users reported that they have successfully reached Pegasus Airlines by calling +973 17 212 033 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +973 17 212 033 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +973 17 212 033 phone number
    100%
    Confidence score
    Bahrain
    +45 78 774 491
    +45 78 774 491
    Click up if you have successfully reached Pegasus Airlines by calling +45 78 774 491 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +45 78 774 491 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +45 78 774 491 phone number 2 2 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +45 78 774 491 phone number
    Denmark
    +20 100 603 8901
    +20 100 603 8901
    Click up if you have successfully reached Pegasus Airlines by calling +20 100 603 8901 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +20 100 603 8901 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +20 100 603 8901 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +20 100 603 8901 phone number
    100%
    Confidence score
    Egypt
    +33 170 060 140
    +33 170 060 140
    Click up if you have successfully reached Pegasus Airlines by calling +33 170 060 140 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +33 170 060 140 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +33 170 060 140 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +33 170 060 140 phone number
    100%
    Confidence score
    France
    +995 322 400 040
    +995 322 400 040
    Click up if you have successfully reached Pegasus Airlines by calling +995 322 400 040 phone number 2 2 users reported that they have successfully reached Pegasus Airlines by calling +995 322 400 040 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +995 322 400 040 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +995 322 400 040 phone number
    100%
    Confidence score
    Georgia
    +49 691 2006 3505
    +49 691 2006 3505
    Click up if you have successfully reached Pegasus Airlines by calling +49 691 2006 3505 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +49 691 2006 3505 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +49 691 2006 3505 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +49 691 2006 3505 phone number
    100%
    Confidence score
    Germany
    +30 210 324 4453
    +30 210 324 4453
    Click up if you have successfully reached Pegasus Airlines by calling +30 210 324 4453 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +30 210 324 4453 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +30 210 324 4453 phone number 1 1 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +30 210 324 4453 phone number
    Greece
    +98 212 640 7529
    +98 212 640 7529
    Click up if you have successfully reached Pegasus Airlines by calling +98 212 640 7529 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +98 212 640 7529 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +98 212 640 7529 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +98 212 640 7529 phone number
    100%
    Confidence score
    Iran
    +964 750 895 5020
    +964 750 895 5020
    Click up if you have successfully reached Pegasus Airlines by calling +964 750 895 5020 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +964 750 895 5020 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +964 750 895 5020 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +964 750 895 5020 phone number
    100%
    Confidence score
    Iraq
    +972 37 208 299
    +972 37 208 299
    Click up if you have successfully reached Pegasus Airlines by calling +972 37 208 299 phone number 2 2 users reported that they have successfully reached Pegasus Airlines by calling +972 37 208 299 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +972 37 208 299 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +972 37 208 299 phone number
    100%
    Confidence score
    Israel
    +39 645 226 934
    +39 645 226 934
    Click up if you have successfully reached Pegasus Airlines by calling +39 645 226 934 phone number 3 3 users reported that they have successfully reached Pegasus Airlines by calling +39 645 226 934 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +39 645 226 934 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +39 645 226 934 phone number
    100%
    Confidence score
    Italy
    +7 727 273 1717
    +7 727 273 1717
    Click up if you have successfully reached Pegasus Airlines by calling +7 727 273 1717 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +7 727 273 1717 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +7 727 273 1717 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +7 727 273 1717 phone number
    100%
    Confidence score
    Kazakhstan
    +965 22 447 709
    +965 22 447 709
    Click up if you have successfully reached Pegasus Airlines by calling +965 22 447 709 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +965 22 447 709 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +965 22 447 709 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +965 22 447 709 phone number
    100%
    Confidence score
    Kuwait
    +961 136 9869
    +961 136 9869
    Click up if you have successfully reached Pegasus Airlines by calling +961 136 9869 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +961 136 9869 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +961 136 9869 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +961 136 9869 phone number
    100%
    Confidence score
    Lebanon
    +31 202 626 924
    +31 202 626 924
    Click up if you have successfully reached Pegasus Airlines by calling +31 202 626 924 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +31 202 626 924 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +31 202 626 924 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +31 202 626 924 phone number
    100%
    Confidence score
    Netherlands
    +47 21 959 265
    +47 21 959 265
    Click up if you have successfully reached Pegasus Airlines by calling +47 21 959 265 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +47 21 959 265 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +47 21 959 265 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +47 21 959 265 phone number
    100%
    Confidence score
    Norway
    +974 44 421 807
    +974 44 421 807
    Click up if you have successfully reached Pegasus Airlines by calling +974 44 421 807 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +974 44 421 807 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +974 44 421 807 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +974 44 421 807 phone number
    100%
    Confidence score
    Qatar
    +40 213 079 175
    +40 213 079 175
    Click up if you have successfully reached Pegasus Airlines by calling +40 213 079 175 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +40 213 079 175 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +40 213 079 175 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +40 213 079 175 phone number
    100%
    Confidence score
    Romania
    +7 499 609 2878
    +7 499 609 2878
    Click up if you have successfully reached Pegasus Airlines by calling +7 499 609 2878 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +7 499 609 2878 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +7 499 609 2878 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +7 499 609 2878 phone number
    100%
    Confidence score
    Russia
    +46 840 308 782
    +46 840 308 782
    Click up if you have successfully reached Pegasus Airlines by calling +46 840 308 782 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +46 840 308 782 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +46 840 308 782 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +46 840 308 782 phone number
    100%
    Confidence score
    Sweden
    +41 445 510 018
    +41 445 510 018
    Click up if you have successfully reached Pegasus Airlines by calling +41 445 510 018 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +41 445 510 018 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +41 445 510 018 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +41 445 510 018 phone number
    100%
    Confidence score
    Switzerland
    +380 800 505 510
    +380 800 505 510
    Click up if you have successfully reached Pegasus Airlines by calling +380 800 505 510 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +380 800 505 510 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +380 800 505 510 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +380 800 505 510 phone number
    100%
    Confidence score
    Ukraine
    +971 43 578 128
    +971 43 578 128
    Click up if you have successfully reached Pegasus Airlines by calling +971 43 578 128 phone number 1 1 users reported that they have successfully reached Pegasus Airlines by calling +971 43 578 128 phone number Click down if you have unsuccessfully reached Pegasus Airlines by calling +971 43 578 128 phone number 0 0 users reported that they have UNsuccessfully reached Pegasus Airlines by calling +971 43 578 128 phone number
    100%
    Confidence score
    UAE
    More phone numbers
  3. Pegasus Airlines emails
  4. Pegasus Airlines address
    Aeropark Yenişehir Mahб Osmanlı Bulvarı № 11/A 34912 - Kurtköy, Istanbul, Turkey
  5. Pegasus Airlines social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
  7. View all Pegasus Airlines contacts
Pegasus Airlines Category
Pegasus Airlines is ranked 40 among 221 companies in the Airlines and Air Travel category
#38 Finnair Finnair #39 LATAM Airlines / LAN Airlines LATAM Airlines / LAN Airlines #40 Pegasus Airlines Pegasus Airlines #41 Aer Lingus Group Aer Lingus Group #42 Aegean Airlines Aegean Airlines

Most discussed Pegasus Airlines complaints

Lost luggage
1
(opinions to this review)
Pegasus Airlines Alternatives
Finnair 9 reviews EmailFlights 4 reviews LuggagePros 5 reviews Trivandrum Airport 32 reviews Flights Kart 10 reviews