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Pep Stores review: Customer service

musa mabika of US

Aug 11, 2020 7:53 am EDT

Staff at kzn PEP store Eshowe 3815 very arrogant
I visited the store to buy flash airtime, the lady who assisted just pointed another cashier and sent me to her and said nothing.

The next cashier closed the till and referred me to the other cashier, the third cashier just pointed me before got too close to her till diverting me to the other cashier, on the forth cashier i got fed up, the cashier shouted at me telling me how many times they must tell me, I have to use cash when buying flash.

I asked her to not shout me instead she must give me airtime and cash back so that i can buy flash. the cashiers was very rude, they refuse to help me, calling another customers, while waiting to be served.

I reported the cashiers misconduct to the manager, I wrote down their names.

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Pep Stores Contacts

Pep Stores phone numbers

+27 860 737 000
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Customer Service

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+27 219 372 300

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3%
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General Information

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PepMoney

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Paxi

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Pep Stores emails

info@pepkor.co.za

100%
Confidence score: 100%

Support

Pep Stores address

36 Stellenberg Road, Parow Industria, 7493, South Africa

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Dec 18, 2024
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