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Pep Stores review: Poor customer service

S
Author of the review
1:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I went to buy school uniform at pep store van wyk street in roodepoort. Service is very poor. No staff to help customers on the sales floor, we help ourselves and opened a lot of school shirts as we were looking for correct sizes and we're fitting on the floor.
I then took 6 wrapping paper priced r0,49 each. I noticed that it scans 6.99 and notified the cashier that it's r0, 49 she then told me it's a wrong price and she called manager by the name of tumi. He also told me that's not the correct price and he can only allow me to pay for one only. What a terrible service. What happened to the price you see is the price you pay?
Consumer rights does not exist in pep store van wyk street. I am very unhappy with their service.

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  1. Pep Stores Contacts

  2. Pep Stores phone numbers
    +27 860 737 000
    +27 860 737 000
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    2%
    Confidence score
    Customer Service
    +27 219 372 300
    +27 219 372 300
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    3%
    Confidence score
    General Information
    +27 860 777 765
    +27 860 777 765
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    Paxi
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  3. Pep Stores emails
  4. Pep Stores address
    36 Stellenberg Road, Parow Industria, 7493, South Africa
  5. Pep Stores social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Pep Stores contacts
Pep Stores Category
Pep Stores is ranked 105 among 124 companies in the Retail Stores category