Perodua’s earns a 1.2-star rating from 163 reviews, showing that the majority of car buyers are dissatisfied with their vehicles.
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The uncertain delivery of new Myvi and was not entitle for the RM 5000 scrapping voucher
I am sorry that I have to make a complaint because I am in a very desperate situation. I by the name of Leong Wai Cheng I/C no. [protected] had made a booking of a Myvi at Kiam Fatt Motors in Jalan Kampar, Ipoh (Tel. [protected])on 24/10/09. At the same time, I also applied for the scrapping voucher of RM5000.00 for my old car whereby I had paid RM100 plus for the Puspakom and JPJ inorder to apply for the voucher. According to the car dealer, the scrapping voucher will only valid until 31/12/09 and by the time I received the voucher my new car will be registered before the expired date. I was informed by the car dealer that my scrapping voucher had arrived on 28/12/09 and the issue date of the voucher was on 22/12/09 but to my disappointment the new car is unavailable due to Perodua could not supply any new cars to them. According to the car dealer many customers with scrapping vouchers also facing the same problem but they can't do anything to help because Perodua keep on telling them they do not have any cars to supply them. According to my friend's husband who is working near the Perodua factory, he can see a lot of cars lying around the factory and I don't understand why Perodua is keeping all those cars for? I have called up Perodua toll free no. to find out what happen and the staffs told me that they will fulfil our requirements but when I asked whether the registration will be extended or not, they said they "Don't know". If Proton can extend the registration date for those customers having scrapping voucher before 31/12/09 until the new car arrived
The complaint has been investigated and resolved to the customer’s satisfaction.
Salesman gave false information
Dear Sir, I am complaining about the treatment received from a certain Perodua Salesman, and also the false information he has given. On the 27th/12/2008, I have met Eric Ng @ Gary, the salesman, and inquired about his advertisement of Year End Sales 2008 Perodua Cars, advertised in The Star Online. He guaranteed that there's extra gifts if I purchase a...
Read full review of Perodua and 18 commentsPerodua Reviews 0
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Overview of Perodua complaint handling
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Perodua Contacts
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Perodua phone numbers1800 886 6001800 886 600Click up if you have successfully reached Perodua by calling 1800 886 600 phone number 46 46 users reported that they have successfully reached Perodua by calling 1800 886 600 phone number Click down if you have unsuccessfully reached Perodua by calling 1800 886 600 phone number 47 47 users reported that they have UNsuccessfully reached Perodua by calling 1800 886 600 phone number
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Perodua emailswebmaster@perodua.com.my100%Confidence score: 100%Supporthr@perodua.com.my90%Confidence score: 90%hr
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Perodua addressSungai Choh, Locked Bag 226, Rawang, 48009, Malaysia
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Perodua social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 12, 2024
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dweqw
Good afternoon..
My name is Kala Murthy ([protected]) and base on ulu tiram, Johor. I would like to make complaint against perodua. I bought myvi 1.5 AT SE on 19 Jan 2013. From a day I had car until now i service my car in perodua service centre but currently my car had a lots of problems. First, my right side car door( driver side), i had repair 3 times but still same. Second. my car brake got problem and i had check on it. On 25 August 2014, they repair and change master pump n booster pump. Now my brake sound noisy and gt some foam noisy from engine. Once i talk with perodua service staff, he said must change water pump and order spring for brake. I was wondering how it be possible whereas i just did my service on 9 Oct 2014 and change new brake pad. My question is how come I am having so many problems whereby i just bought the car not even 2 yrs. Is that perodua producing such as low quality of car? I still can be bearable because still having warranty...how bout if no? I am not satisfied with this service. I hope perodua will take action and get solutio soon...
Hi Sir/ Madam,
I bought over my new my vi SE. Plate No.PKH272 in November 2011 from Nibong tebal sales office and continue my service till now at NT perodua service centre.My contact no:[protected].As of now I have 1 complaint regarding engine noise to Perodua and the problem been solve after 2 months later.Now I would like to share few problems that I really think Perodua could help me on this.
1. I can feel uncomfortable when turn on my accond because its too piercing and the RPM get too high when the accond get cut off. I suspected the problem from Accond compressors
2.My front break noise is soo irritate and I had complain this and the did a minor service but the problem still remain.
3.My third service I done in NT Perodua service center.According to 3rd, they (service man) should change the engine plug but I encounter they never change the plug and the service report is my evidence.Why?
In this case, how we want to trust Perodua service center to ensure our car is service in proper way?How does the management make sure the customer get a full satisfaction with perodua.
As my advise the quality of perodua process need to be tighten. Sorry to share this.
I hope we need a technical guy from HQ to share the problems with customer by visit each service centre and the management should get the right report on this.
I hope the management will get the solution ASAP and solve my car problem as well.
Regards,
Paramasivam.S
Dear sir, madam & all,
Good day,
Kindly please refer to the attachment report polis,
Please help me to follow up for this problem ASAP...
NOTE:-
Pada tahun 2009 saya telah menmbuat pendaftaran untuk memasang tali pinggang belakang
Bagi kenderan jenis perodua kancil no pendaftaran NBC 7928 yang dimiliki oleh isteri
Saya nama THAM SEE FUI di syarikat perodua di alamat lot 500& 1123, Batu 2 1/2 jalan rasah seremban, N.S
Saya telah berjumpa dengan pegawai dari perodua mengenai bila boleh memasang tali pinggang tersebut tetapi
pegawai tersebut menyatakan bahawa pendaftaran saya tidak ada dalam simpanan pihak mereka hal ini
Saya ke balai polis untuk membuat laporan, sekian report saya.
This report l send already to the pic name mohd muzafar jaafar (service centre manager) SEREMBAN.
Thank you.
Regards,
Lai Chor Yuen
Engineering Tooling Executive
Plastictecnic (M) Sdn. Bhd.
Bangi Plastics Sdn. Bhd.
Tel: +[protected] | Fax: +[protected] | Mobile: +[protected]
Email: eng13@tecnic.com.my |Website: www.tecnic.com
Dear sir, madam & all,
Good day,
Kindly please refer to the attachment report polisk,
Please help me to follow up for this problem ASAP...
Thank you.
Regards,
Lai Chor Yuen
Engineering Tooling Executive
Plastictecnic (M) Sdn. Bhd.
Bangi Plastics Sdn. Bhd.
Tel: +[protected] | Fax: +[protected] | Mobile: +[protected]
Email: eng13@tecnic.com.my |Website: www.tecnic.com
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I pek Mei Ngor wish to complain the service in your perouda sales & service in lot no 9257c, jln balakong 43300 Balokong selangor.On 20.06.2011 I took my new myvi car for service the malay girl as a customer service is damn rude...I told her my car start s shaking when i drive 90km on highway.you don't expect her answer you by saying "you should drive your car before you sign and collect your car" "And i said how would you drive on the road in 90km in town"she said you should drive on the highway lah!before you sign now what you expect..is this the way perouda treats customer?can't they act politely.This is the first time i buying perouda car and the experience
of the service.The reps in Penang is very good ( Gary Kee ) at farlim
very polite and helpful .But the service in Balakong ruh...Hope the person in charge would look in this matter.My invoice no 1173670