Pick n Pay’s earns a 1.2-star rating from 786 reviews, showing that the majority of customers are dissatisfied with shopping experience.
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Budget speech and cigarette prices
I would just like to make a comment. The day after the budget speach, when the minister of finance announced the increase in sin taxes, retailers decided that it is a good idea to immediately raise the prices of their ciggarettes. The increase is only effected from 1 March 2010. In other words, retailers like P&P and Spar are acctually stealing from their...
Read full review of Pick n Pay and 74 commentsPick n Pay Reviews 0
About Pick n Pay
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Pick n Pay. Make it specific and clear, such as "Overcharged for Groceries at Pick n Pay [Location]" or "Expired Products Sold at Pick n Pay [Location]".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or any other specific issues. Mention the date and location of the incident, and describe the problem you faced. If you had any transactions, include relevant information such as receipts, product names, and prices. Clearly explain the nature of the issue, the steps you took to resolve it, including any communication with Pick n Pay representatives, and the company's response or lack thereof. Detail how this issue has personally affected you, whether it was a waste of time, financial loss, or any other impact.
5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or other correspondence. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from Pick n Pay, whether it's a refund, an exchange, or any other form of rectification.
7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information provided is correct.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even from Pick n Pay representatives addressing your concerns.
Overview of Pick n Pay complaint handling
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Pick n Pay Contacts
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Pick n Pay phone numbers+27 800 112 288+27 800 112 288Click up if you have successfully reached Pick n Pay by calling +27 800 112 288 phone number 37 37 users reported that they have successfully reached Pick n Pay by calling +27 800 112 288 phone number Click down if you have unsuccessfully reached Pick n Pay by calling +27 800 112 288 phone number 35 35 users reported that they have UNsuccessfully reached Pick n Pay by calling +27 800 112 288 phone number3%Confidence scoreCustomer Care+27 860 303 030+27 860 303 030Click up if you have successfully reached Pick n Pay by calling +27 860 303 030 phone number 8 8 users reported that they have successfully reached Pick n Pay by calling +27 860 303 030 phone number Click down if you have unsuccessfully reached Pick n Pay by calling +27 860 303 030 phone number 20 20 users reported that they have UNsuccessfully reached Pick n Pay by calling +27 860 303 030 phone numberOnline Shopping Help
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Pick n Pay emailscustomercare@pnp.co.za100%Confidence score: 100%Support
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Pick n Pay address101 Rosmead Avenue, Kenilworth, Cape Town, 7708, South Africa
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Pick n Pay social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024 - View all Pick n Pay contacts
Most discussed complaints
Budget speech and cigarette pricesRecent comments about Pick n Pay company
Expired goods sold at pick n pay.
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