After receiving phone calls regarding vacation stuff, the company falsified information and withdrew far more than they were authorized to take. I reported it to my bank and was told that they would reverse the charges once I got proof from Platinum Services that they had done what I accused them of. I contacted the company and received a letter revealing the company name and address, but they refused to return my money unless I signed a document saying I would not prosecute over it. Being the only way to get my money back, I did so. The company actually tried to cash the original check I sent them (for something else that came up before finding out how they were ripping me off) a year later. Luckily the bank refused to cash it that time.
If you get a phone call that starts with the sound of a cruise ship, it would be best to hang up because they are Platinum Services, and they will rip you off the same way.
The complaint has been investigated and resolved to the customer’s satisfaction.
they took a $149.95 from my checking account without my autorization and my bank also charge me $36.00 for fee i did not enroll and i would like my money return to my account including the fee that the bank charge me thank evon toban
This Company, Platinum Services has been debiting my bank account for two years now and I do not know who they are and yo the best of my knowledge this has not been authorized by me. To date they have taken $ 14.00 monthly for the past two years.