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I recently bought an account on playerauctions and the original owner managed so steal the account back after we had paid for it. This has happened two times. The first time he took it back just after 2 weeks of owning it. The second time he took it back about 3 months later. Paypal refuses to help as well as playerauctions.com. They claim to offer a guarantee towards this exact problem but they refuse to help. The customer service is horrible, all you get from them is a chat box with people who just tell you to email their "trust final resolution center" who takes 15 days at least to get a response back from if you're lucky enough to even get one at all. Don't use this website it is full of scams and fraud
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered from PlayerAuctions and really disappointed. Their mailing system which is apparently a critical part on the website is not functioning. No clear announcement on any social media pages, and yet they are allowing people to continue to buy/sell products/services when nothing can be processed. No real estimate given on when the website will actually be fully functional. Even with the nature of this business, I assumed they would be a little more professional about this ordeal and mediate the whole situation better. Makes me question whether their insurance and other policies hold up to what they advertise. Would approach website with caution. If the middle-man (PlayerAuctions in this case) cannot appropriately resolve problems in a timely manner, one must consider whether it's truly safe. Poor communication and resolution has led me to leave this negative review.
Player auctions ripped me off for 43 dollars when buying gold, and refused to give me a refund. DO NOT USE PLAYERAUCTIONS!
Playerauctions ripped me off for 43 dollars when buy old school runescape gold, and wouldn't give me a refund. DO NOT USE PLAYERAUCTIONS!
Scammed me for $200, account was banned after the seller installed bots, no customer support. DO NOT USE PLAYERAUCTIONS!
I'm a known seller on PlayerAcutions.
If you know enough about selling, you can use it without any concern, never scammed anyone, in results, never lost a case.
Just got ripped off on Playerauctions.com for over $400. Bought 7 different items ( currency for World of tanks ). Seller reversed the credit card charges for the currency ( send as a gift to my account ). Shortly after seller received several neg feedback for fraud. Playerauctions took the whole section ( currency ) for World of Tanks back down after about 30 days because you CANT buy currency at any other source other then World of tanks as I found out. nine days later, 5 emails, 4 live help sessions and several tickets, NOT A SINGLE RESPONSE. NOTHING. I have filed now a complaint with the California AG and the FBI and Postal Inspection for Wire Fraud. At the very least Playerauctions is liable for the fraud as they did not do their due diligence in researching or offering protection.
I can only say, STAY AWAY from Playerauctions.com, horrid English and grammar skills, and complete run around and promises of "taking care of this" and "you will hear from us in 2 days...then 1 day...then 3 days...and so on...just a run around. Stay away and if you bought and got scammed lets file a class action suit and contact me.
I am currently going through an issue with Player Auctions, I purchased a WoW account last year off the Player Auctions site, everything went smooth, no issues. Now a year later the seller reclaimed the account and changed all the information, I filed a claim with PA, since the supposedly protect buyers from this sort of thing, filled out their survey and provided the requested screen shots, showing that I could not access the account. After about ten days I receive a canned response stating that the evidence I provided was not sufficient enough. Wait, what ? I gave you exactly what you asked for. PA stated that there was no proof that the seller reclaimed the account . Well then who the hell changed all the account information ? The tooth fairy ? Stay away from player auctions, they do not honor what they say.
went to their site to sign up, couldnt get verified as a seller even though my phone # is a fixed land line as per their requirements. I tried their chat support which was a joke, it fixed nothing and was told that their support would email me later with a fix (still waitin..). I check my game account 1 week later and it was hacked, bare boned cleaned out. I only went to this site, ownedcore and epicnpc and I didnt give any account info to any of them. One of them keylogged me. I'm betting it was playerauctions.
i bought a account through player auctions for $200 and just after a year (they only offer insurance up to a year) the seller took the account back. player auctions said they emailed the seller and they didnt reply so there is nothing they can do. i spent over $1500 through player auctions (buying gold) and over 1, 300 hours on the account and all they did was try to email the seller. TOTAL SCAM
I bought an account through their website for $450 plus fees they charge to middleman the service, to help protect you from getting scammed. The seller of the account through playerauctions, claimed that his reputation on playerauctions is all the insurance I need as had a 100% positive feedback, and Playerauctions considers him a trusted seller, according to their website. I purchased the account, paid their extra fees, and it seemed fine, until a few weeks later, the account was banned from the game for being a stolen account. I contacted the seller through PlayerAuctions website, about the incident and for the last month he has dragged out the conversation saying he was trying to fix it. Then today he contacts me and says Playerauctions will not reimburse the money, and that all he can do is sell me another account for a $100 cheaper. While all of his adds say that if anything happens to the account, he will provide a 100% refund through Playerauctions. I contacted Playerauctions to lodge a complaint, and they told me to work it out with the seller. I asked what is the point of their site if not to middleman issues like this. They said they couldn't help me, and refused to let me talk to a real person, or supervisor. I have copies of all messages with the seller through their website, and copies of the transcripts of Playerauctions customer support telling me they cannot help me, and it is against company policy to allow customers to call customer service.
Okay so I sold two items on player auctions, after the buyer allowed the money to disburse I waited. My original paypal didn’t not work due to me closing it so I attached another paypal too it. However the support team is so ###ed they think the one that is currently in use if denied. They have told me for 80+ hours that they will send it in 24 hours and they never do. I was my money.
hello
sir kindly contact us for solutions to your lost cash
via email :kevinarnorld@gmail.com
Thanks
Brought a wow account and paid extra for buyer protection 2 days later the account was reclaimed, i got in touch with blizzard who sent me an email saying the account had been reclaimed . I forwarded this to player auctions thinking that was pretty much me covered but no i just kept getting emails asking me to prove the account had been reclaimed .
This was blizzard
Following our live chat I checked and the account that previously had the email xxxxxx was claimed and returned to its original owner and its active, if you paid money for this account and services on it please contact your payment provider and ask for a chargeback of your money.
and this is the reply from playerauctions
Thank you for getting back to us.
Please be informed that for us to start investigating your Insurance claim we need compelling evidences that the game account was indeed reclaimed by the original owner.
so i'm still waiting for a refund and not sure what evidence would be more compelling than an email from blizzard support so don't bother with this site as anything you buy is only safe until your payment clears because after that they don't care.
Hello there, Gaz.
This transaction/dispute is resolved now. We have processed your refund and have sent replies to your SiteJabber and EpicNPC posts, but we've yet to receive any replies on those. No worries though, the refund will automatically be processed into your payment option.
We'd like to sincerely apologize again for the inconvenience you had to go through with this. If you have any further questions or concerns, please feel free to contact our support channel and we'll do our best to assist you.
Best regards,
PlayerAuctions Team
the website is completly responsible ... I bought an account, didn't receive anything ... and the blocked my account, impossible to complain, they said it's because of location problems, and want to verify my identity ... now asked for my driving licence, identity card, phone number, personnal photography ... lol, they want to sell my datas to maffia, sure !
Hello Nicopter,
Absolutely not. I can guarantee you that the information you share with us will be treated confidentially and professionally, and will never be shared with anyone outside of PlayerAuctions. We apologize for the process, but it's the most convenient way for the both of us to establish your identity with us, since transactions entail payments with credit cards or payment options that require a high level of security.
Best regards,
PlayerAuctions Team
You have my account datas, so pay me back ! I don't want further connect to your website. You don't need to know more about me, just pay me back !
Just got an email that I lost the dispute. As always the scammer won. I should've look at the review before I buy runescape account. In the dispute the scammer wrote three sentences that I resold the account without proof and he won. While I provide strong points and screenshots.I am really angry I was their customer back in 2014 while this scammer created his account on 2016. To all the new buyer, DO NOT BUY INSURANCE IT DOESN'T HELP. I bought one for $30 and I still lost the dispute. Like hell does it even do. Right now I can say playerauction is a farm fest for runescape seller if you know what I mean.
RuneScape gold Sale - RS Gold (OSRS, RuneScape 07, RS3) | MMOgo
It is quite similar to me. However, I found out my account was banned on PlayerAuctions after I asked paypal to refund me the money. Quite hilarious. First 2 pics are evidence that the seller would refund me. But PA's support service was such a [censor] when I used paypal to refund me the money.
SCAM !
Same experience, their dispute process is totally useless and easily gamed by the conman. The thing I hate more than the thief, is that PlayerAuctions helps them get away with it even after they are made aware of the scam. Protecting the fraudster is even worse. I pray karma gets both of you.
i have the same problem. this site is fraud. The seller took back the account in less than 2 days cursed in my clan and left
The site claims safe trading but the truth is different. I spent near 90$ buying two accounts from the same seller, Steam account plus a game account that was linked to Steam and you need to play the game but he sold them separately.
The seller is smart and waited more than 6 months to recover the accounts, no Paypal support or anything at this point and I didn't have option to buy insurance. I have messages from him saying I can't do anything to recover the accounts nor my money because Paypal protection expired and playerauctions won't help, he was right. Neither would help, Paypal told me to go to the police, they claimed there was nothing they could do because time has passed and it doesn't matter if I have proof.
Player auctions and their support team couldn't care less, I showed them messages from Steam support where they say the account was recovered by the original owner, messages from the seller incriminating himself but yet they only bothered to contact the seller when they know he has been ignoring my messages, days after they just marked request as solved without solving anything and after inquiring further they sent an automated message saying the seller didn't reply and I didn't have insurance...
Not to mention most of the time support replies without reading what you wrote, it took me a while to get them to read or pretend to have read my request and proof.
Anyway if you are a scammer it seems Player Auctions is your place really no consequences for your actions and about the buyer well too bad they lost what they paid for and their money, no one seems to care but the person affected.
Agreed. I recently got scammed by a seller and had to pay full price for something that I only got a portion of. PA still let the seller get all my money even with proof that I didn't get the other half of my purchase.
I purchased an account and had to acknowledge receipt before I could make sure it was as described. I found out it was not as described I contacted the seller and never received an answer. Three months later, the seller/owner took ownership of the account, and when I contacted PlayerAuctions about it they didn't do anything. The seller had other comments posted about the same thing happening to them (posted after I made my purchase). Then PlayerAuction banned my account so I could no longer reach out to the seller to resolve the issue and they have not responded to my emails.