PlayerUp’s earns a 3.7-star rating from 106 reviews, showing that the majority of account buyers and sellers are satisfied with transactions.
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Thief and scam
Hello, This will be my last PlayerUp message having answered "resolved" on my case. This after a comment that they did not appreciate.
In short 29 months that I would have waited for my payment.
- They sent me 300 dollars out of 1600
- 300 other dollars disappeared at the same time, even they do not know why and how
- Since Telegram, countless emails sent asking me to delete my messages on sites like Reedit. I saw that they had been banned from Trustpilot for this reason.
Do not insult me or the other victims of your scams, by responding here to contact you by Telegram or Urgent Mail.
You are thieves and crooks.
I filed a complaint with the authorities with our multiple exchanges, I hope that one day they will find you.
Recommendation: Dont use this site, never
PlayerUp - Scam alert!
Don’t use playerup website, whole website is scam and have many negative reviews. Before dealing read playerup reviews in google first. Based on my experience and the feedback I have gathered, I must warn everyone that PlayerUp is a scam. I am aware that this review might result in my account being banned for a fabricated reason, but I have no other...
Read full review of PlayerUpPlayerUp - Be alert! Before dealing read this post.
I am extremely disappointed with PlayerUp. Despite being assured that my issue would be resolved within 72 hours, it has now been over a month with no response from their middleman service. After extensive research on various forums and websites, I discovered that PlayerUp has numerous negative reviews and feedback. Many users have reported that they never...
Read full review of PlayerUpPlayerUp - Scammers will not let me cashout credits
I tried using this website to purchase an account. I wanted to use their "middleman" service to be more safe. I purchased $220 "credits" on the website to purchase the account I wanted. The seller of the account backed out and I had the credits sitting on my account since. Every time I try to cash out my credits, no one responds to me. I have contacted them...
Read full review of PlayerUpScammers have not paid me in over 1 year
I sold a 7ds grand cross account over 1 year ago and till this day i havent received my money from playerup messaging them everysingle day on telegram always saying youre issue will be resolved but its been 1 year and nothing has been resolved all this for 95usd, sended them the paypal invoices they asked for nothing ofc, oh and forgot to mention they always go radio silence after you message them on telegram.
the conversations go always like this they reply after 1 month asking your for cashout URL and radio silence
Recommendation: Do not use playerup to sell anything
this are the conversations
got handled over telegeram
They’re dragging you along for over a year, making empty promises and then going silent. It’s beyond frustrating and completely unacceptable. You've done everything they asked, provided all the necessary documents, and still, they haven’t delivered your $95. This kind of behavior shows a total lack of respect for their customers. Keep pushing them, make your story heard everywhere, and don’t let them get away with this. You deserve your money, and it’s time they pay up. Stay strong and keep fighting for what’s rightfully yours.
Haven't stopped till today so I'm gonna keep messaging them every single day till they pay me up gonna report them on every site that exists
PlayerUp - Scam site
When it comes to buying or selling virtual assets, trustworthy and reliable platforms are a must. Unfortunately, PlayerUp (playerup.com) doesn't seem to be one of them. After reading through reviews from previous users, it is apparent that there are many valid concerns regarding their services. Almost every customer who claims to have had no response to...
Read full review of PlayerUpPlayerUp - Scammers, they dont pay you, be careful
So this is the 2nd time in over 2 months that i have to file a complaint again to get the supports attention for receiving my money after more than 1 year that i have cashed out i have sended paypal invoices to them but no answer only after complaint they answered, after the 1st complaint they reached out and told me they were having issues with PAYPAL and...
Read full review of PlayerUpScam Alert!!!
Late last month i bought a game account and used middleman service, but before that i got the sellers phone number. It took a while to get the transaction but when it did it went smooth, the only problem is the seller messaged me a week later saying he never got paid. I tried figuring out if i had to do something like changing orded to complete or satisfied but i remember i had done that the same day i got info on the account. So i wrote to the middleman in the 3-way conversatiom that the account was secure and that he could release the money to the seller. A month later the seller tells me he has not received anything yet. He has messaged the middleman but is being ignored.
Recommendation: Playerup is a scam website. Dont use their service at all.
He has not received anything.
He said he will pay the seller once this is removed
Scam Alert! Sellers Beware!
If you use Middleman services, they will waste your time, make your experience so miserable and you'll never get your money, ever! After selling my very old high quality Reddit account (+500k karma!) I have been waiting for over 2 months for them to process my payment. Initially I provided them with my PayPal information and ID, but after ignoring me for over a month, I provided 2 more payment options just in case they may have delays with PayPal. I kept asking for payment status about once a week (via PlayerUp pm, forums and Telegram) and didn't get a single response from Middleman or staff for weeks! The worse thing is "last seen 1min ago" every day I log in which means they are deliberately refusing to pay me, that and the fact they banned my posts on the forms without any feedback (my posts shows 0 visits and don't appear for me when logged out)... After I finally decided to kiss my money goodbye and wrote a bad review here, the Middleman messaged me immediately (like within 1min lol) on Telegram, he basically demanded that I delete the negative review in order to get my payment, and he made a bold claim that "my mixed payment options caused delays". Are you freaking kidding me? Still, I gave them the benefit of the doubt because 1) I need my large sum of money. 2) Middleman confirmed they finally have all needed information and that my payment shouldn't take more than 96 hours... Needless to say, that was a lie too and just an attempt to stall me even longer... And btw, the Middleman will reduce your payment again and again. If you sell an account at 1000$, the Middleman will offer you 700$ if you're lucky, and if he has to reissue you a new cashout link (which they did for me), they will reduce again to an amount they see fit... In conclusion, please don't make the same mistake as me and never give 2nd chances, they will only provide you with false hope and waste your time and energy for nothing... I logged in multiple times a day just to check if I got my payment and I was sad to see none... (Middleman, don't even attempt to fool me again into deleting this review, I won't! In fact I will write on 4-5 different places unless you give me my money, today! Also feel free to ban my account on the forum because guess what, I don't want to ever use it again!)
Recommendation: Don't use PlayerUp!
They offered to pay me back within 24 hours.
Scam
-Story
- March 2022 i sell an account for 1600$ on Playerup, Middleman must send me money after buyer have paid 1696$
- September 2022 they send me only 300$ and i can on see on their site
300$ have dissepear, i don't why and PlayerUp don't know too why, stay only 1092$
- March 2024 i figt yet for recover this money, Playerup say always we working on that...
Claimed loss: only recover 1092$, like i know for 300$ who have disepear are lost
Desired outcome: I want recover my money
Confidential Information Hidden: This section contains confidential information visible to verified PlayerUp representatives only. If you are affiliated with PlayerUp, please claim your business to access these details.
For all the people being scammed by PlayerUp the only thing you can do is pepper the internet with your experiences. Make them lose more than you lost. Do not delete your comments when asked, request payment before...
A month later, after writing to the email address that Playerup sent me.
Asking for information on Telegram where they don't even read the messages. I remain without an answer...
Two years and 3 months I've been waiting for my payment, the worst part is that they say they're really honest
I'ts a scam don't trust them!!!
I have sold the Tiktok account 3 months ago, so far I haven't received any money. The buyer that bought my account is actively using it. I can see on the list of transactions on Playerup that the payment was sent 3 months ago, but I still haven't received any money yet. It looks like Playerup is taking care of good reviews, but the reality is different. Guys, be aware, it's a scam!
Recommendation: Don't ever use Playerup.com!!
The complaint has been investigated and resolved to the customer's satisfaction.
Best account trading site.
This site is the best legit account trading site. I already done trade many accounts on this site. Thank you Playerup. Some people think this site is a fraud. No, It's not. If you're seller your payment is slow, check your payment detail is correct, do not open duplicated ticket, read knowledge base and be patience. If you're buyer using MM service to buy accounts you're safe from scams.
The complaint has been investigated and resolved to the customer's satisfaction.
Scam website
That page (playerup) is a scam, they never gave me my money, I wrote to them by telegram through the same website and they did not respond to me AT ALL, when I made my complaint on the opinion pages they responded to me to delete my reviews and they gave me my money and I listened to them and they did not comply, I am already tired, I no longer care about losing my money, I want everyone to know that this page is a scam, here I leave the images of the conversations, do not waste your money on that page. They threaten you with your money until you delete your review. To all those who have been scammed, file your complaint here https://reportfraud.ftc.gov/#/ so that the scamming page (playerup) can be sanctioned.
The complaint has been investigated and resolved to the customer’s satisfaction.
Scammers never use this site
Transaction ID:[protected]
They have shifted their site to middleman.net. I waited two months for my money to deposited in my wallet. After writing a negative review they did it. But then again no response once I took down the review. They keep blackmailing me to take down negative reviews and they'll then send the money. They never do. I've waited so patiently all this while but now I'm convinced I'll never get that money. They're scammers. Check the PlayerUp subreddit filled with people saying they didn't get their money. The middleman takes up all the money.
Recommendation: NEVER EVER USE IT
The complaint has been investigated and resolved to the customer's satisfaction.
Patient and Really Great at their Job!
I was the seller, with the buyer wanting to go through a Middleman I whole heartedly accepted this idea since with all my dealings with them they have yet to disappoint me!
Not only we're they really patient with me and the buyer, but they also laid out more options when a previous option was blocked... completely making the sale a whole lot safer and quicker!
I would 100% recommend people to use a middleman on this website since they are absolute saints!
The complaint has been investigated and resolved to the customer's satisfaction.
Extremely slow service
I had written a review earlier about how they didn't send the money even after two months. They made me wait through each step of the process. From creating a thread to sending money in wallet and now in sending it to my bank account. They asked me to take down the review earlier and that they'd help me out. The middleman did send the money to my wallet but now they're again taking long with sending out the money in my bank account. They also sent me only 174 usd when the buyer had paid 206 usd. Though they mention they don't take any money for their services.
At this point I'm not sure I'll ever get it.
The middleman never responds no matter how many messages I leave on the thread.
Recommendation: Try to avoid as much as possible
Transaction ID: [protected]
Username: Kugelblitz2
Middleman replied
Bad experience with selling an account
I sold a reddit account for 200 usd on 17 May 2023. The buyer confirmed the delivery and has since been using it. However I receive no reply from the support when I open tickets to ask about my payment. It's been two months and there's no sign of even an update. At first I thought it's just taking time. But going through other people's experience I'm convinced I've been scammed. Highly disappointed.
Recommendation: Avoid the site at all costs
Complaint has been resolved-middleman replied.
Scammers! Never pays anyone! Thieves
This site should be shut down IMMEDIATELY! I'm reporting them to ALL international cyber crime divisions. I sold three accounts ONE MONTH AGO totaling $200 and all I hear are excuses. They said money would reach my account within 1-96hrs but that's obviously a scam!
DO NOT DO ANY BUSINESS WITH THESE SCAMMERS. THEY NEVER PAY ANYONE.
THEY NEED TO BE SHUTDOWN IMMEDIATELY
My complaint has been resolved
My issue has been resolved. I have been paid
Complaint resolved
They are scamming people out of their money
DO NOT, I REPEAT DO NOT USE THIS WEBSITE!
I used their "Middleman" service to sell an account. Followed their instructions step by step, the buyer paid 412$ for the account, I delivered the account to the buyer as instructed on their middleman three way ticket, and from that moment my payment has been in pending and I get no replies by any of them.
Read the reviews on multiple sites and most of them are complaining about missing payment, this guys are doing this as if it was their job to scam people.
Recommendation: Do not use it. They just dont care about their customers, and from all the reviews I read, they have defrauded people for hundreds/thousands of dollars.
This review might have been a little early. I got contacted by MM team just a couple of days out of the deadline and they are now handling the process.
PlayerUp Review: Easy Navigation, Great Selection of Products & Excellent Customer Service Support
PlayerUp (playerup.com) is an excellent website that is easy to use and navigate. Their customer service support is remarkably prompt and accommodating, making the overall shopping experience all the more enjoyable.
One of the most admirable features of the website is the vast selection of products they offer. There are a plethora of products available, making it easy for customers to find exactly what they are looking for. On top of that, the sellers on the website are fantastic. They are quick with their delivery and are very easy to communicate with.
A significant benefit of the website is the wide variety of payment options available. Customers have several payment options to choose from, which makes the buyer-seller transaction more convenient and secure.
Overall, I highly recommend PlayerUp to anyone looking for an easy, straightforward shopping experience. The website offers incredible customer service support, and the products and sellers are top-notch! It is an excellent platform for those seeking a reliable marketplace for gaming-related products.
The complaint has been investigated and resolved to the customer's satisfaction.
Une preuve vivante, que c'est complètement faux, si player up poste sur de faux profils et en plus répond à lui-même qu'il a résolu quelque chose qui n'était en aucun cas montionner dans le commentaire lol x)
Easy to navigate? Clearly you have no idea what you're talking about
is this a paid review or a joke ?
Customer service is horible . From slow to never happening.
PlayerUp Complaints 77
Payment not received
It's been a few months after I sold my SoundCloud with over 5 million views and even though they claim they had sent the payment to my "wallet" they never did. I entered my correct information to to receive the payment and even used a middleman. The seller ended up getting my account but I never received my payment. I've contacted customer service multiple...
Read full review of PlayerUp and 1 commentSelling account
11/10/24 I sold an account on playerup.com. ID [protected]
The buyer got the information of the account very fast. He payed 515$ for the account.
Im still waiting for my money. They're stalling with different issues all the time. To send money is very simple, but for them its really hard.
Untill my issue has been resolved, I cant recommend this site. If you google the site, you can see alot of bad reviews everywhere for the same scamming reason. People arent getting the money..
Please report this site to the authorities and all the different anti-fraud agencies.
I've done it all, and are talking to several agencies. We need more to complain about the bad company.
Claimed loss: 500
Desired outcome: 435
Confidential Information Hidden: This section contains confidential information visible to verified PlayerUp representatives only. If you are affiliated with PlayerUp, please claim your business to access these details.
Selling on PlayerUp since 2018 still owed $1,048 usd since 2021-2022.
I'm still waiting for payments, been selling accounts on PlayerUp for almost 6 years, since late 2018, and I've been waiting and sending messages for you to resolve my pending cashouts for years without any sort of help. I'm still owed $1,048 usd from 2 pending cashouts and one transaction I didn't receive the credits to start a cashout. Check the VIP Discord, I sent you my Paypal so we can finally resolve this.
Read full review of PlayerUpIs PlayerUp Legit?
PlayerUp earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
By resolving 81% of 77 negative reviews, PlayerUp is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
PlayerUp has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of PlayerUp's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Playerup.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Playerup.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up PlayerUp and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- PlayerUp protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- PlayerUp offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
PlayerUp scammed me by 800$
Sold my account about 2 months ago for 800$,only $650 was written for crediting. After about 1 month of initiating this transaction I received message that my payout is scheduled to be sent within 1-96 hours. It's been a month but nothing changed and no money arrived even after multiple messages, tickets. These are many areas where you can view report...
Read full review of PlayerUp and 1 commentMy cashout
I sold 2 Fortnite accounts 4 months ago, and so far I haven't received any money. The buyers who bought my accounts are actively using it and they still using it online the second buyer didn't remove the friend list so I checked that they are using it. I can see on the list of transactions on Playerup that the payment was sent 4 months ago, but I still...
Read full review of PlayerUp7DS Grand Cross Account
So this is the 2nd time in over 2 months that i have to file a complaint again to get the supports attention for receiving my money after more than 1 year that i have cashed out i have sended paypal invoices to them but no answer only after complaint they answered, after the 1st complaint they reached out and told me they were having issues with PAYPAL and it would have been resolved, its been 2 months since then and i still havent got payed, i even told them i was fine even with bank transfer or crypto payment but no answer as usual so here i am again filing another complaint to get my 100usd.
Claimed loss: 100usd
Desired outcome: I would like to receive my money that they owe me.
Confidential Information Hidden: This section contains confidential information visible to verified PlayerUp representatives only. If you are affiliated with PlayerUp, please claim your business to access these details.
got handled over telegeram
Playerup didnt pay my money
I sold my account its been a month. When i asked them to deposit to my bank they added to cashout mm. From mm balance when i cashout thr middleman service is not replying at all its been over 9 days since i cashout i didnt recieve my money and i lost my account. Scammers
Sold the game on 14th of april 2024
Cashout my balance on 21st of april. 2024
Lost my money and account
Claimed loss: $156
Desired outcome: No reply from middleman
Confidential Information Hidden: This section contains confidential information visible to verified PlayerUp representatives only. If you are affiliated with PlayerUp, please claim your business to access these details.
I sold my account its almost been a month. And i chashout my money 9 days ago. I tried contacting pkayerup support on telegram and urgent. They dont reply at all
Resolved
B5C8E2 [protected]
Got scammed by a buyer, still waiting on a refund.
Seemed like a great way of dealing with such transactions, but it's just a terrible experience overall. Eventually you're going to have problems either with service or the product. Let's get into it. I found an account for a mobile fighting game that offered a lot of value for the price. I made a purchase via the Credit Card option and the balance wa...
Read full review of PlayerUpSold a 7ds grand cross account and never got paid from playerup
I sold a 7ds grand cross account over 1 year ago and till this day i havent received my money from playerup messaging them everysingle day on telegram always saying youre issue will be resolved but its been 1 year and nothing has been resolved all this for 95usd, sended them paypal invoices nothing ofc, oh and forgot to mention theyre site is never working when you ask them for your money the site just goes down.
Desired outcome: i would like to get my payment for the account i sold the buyer was very satisfied with the account and everything while im still here trying to get my money from playeryup
Confidential Information Hidden: This section contains confidential information visible to verified PlayerUp representatives only. If you are affiliated with PlayerUp, please claim your business to access these details.
not resolved they started messaging on telegram but 1 month has gone by and still no sign of my money, they said they were having issues with paypal and i told them i can get payed via bank transfer or crypto but no answer to this day
it has not been resolved yet, support team stopped messaging me and i still havent got my money
It has not been resolved they still haven't payed me told me over 1 month ago they were having issues with PayPal and never heard back from them told them I was open to get payed with different options aswell but no news
This complaint has been resolved automatically due to user's inactivity.
Middle man
A while ago, I posted my rollercoin for sale on this site using the PlayerUp middleman service. A few months later, I recieved an offer via email, as shown in image 1. So I accepted this offer and received the next two emails as a follow-up (image 2 and image 3). At this point, I wasn't sure what to do next, so the buyer and I began chatting amongst...
Read full review of PlayerUppayment not received
Sold an account for $200. The buyer was nice. Now came the time to withdraw the money. I had to chase down the playerup support becuase they took too long to credit my account with the money.
Once I tried to withdraw my money, they decided to stall the process for MONTHS.
Their first excuse was that they didn't see my invoice (even though paypal showed that they did), so I sent it again. They then made more excuses for a slow service and told me to send an invoice again. They then continued to ignore me until I started sending 1 star reviews.
It's been almost 6 months and I still haven't been paid
Claimed loss: $200
Desired outcome: pay me my money
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support responded
Playerup payments
My order id is [protected] if you want to check it out :)
11/22/23 My produce(account) gets sold
11/22/23 Buyer and seller confirmed payment to the middleman (site owner/admin)
11/2/23 Middleman finally confirms it has completed and payment has been "processed " and i am told to wait 1-96 hours
12/3/23 I asked why I am only getting $83 same day reply it tells me all the fees
12/8/23 I ask if its normal to have payments delayed no response
12/10/23 asked what stops them from replying no response
every since December no reply
Claimed loss: $83 dollars & my product
Desired outcome: $83
Confidential Information Hidden: This section contains confidential information visible to verified PlayerUp representatives only. If you are affiliated with PlayerUp, please claim your business to access these details.
Website does not pay sellers
Buyers and sellers beware. Unfortunately, website owner (middleman) does not pay the sellers' money, and when you message him "why you do not pay the money?" he bans the sellers' accounts. that's why the sellers on that website don't want to deliver the purchased accounts. this website owe me about 100$, when first time after 6 month I asked him to pay my money he deduct about 15$ from cashout pending money, second time after 1 year when I asked him again "Why don't you pay me?" he deduct about 15$ again for no reason. and now he say "we owe u only small 50$" and nothing again, nothing! he does not even pay that small 50$ and has banned my account
Claimed loss: 100$
Desired outcome: pay my money
Never received my payment!!!
Hello, today i am here to talk about how i was & am still owed money from playerup, i am moving very soon & was expected to recieve my money nearly 3 weeks ago, i had submitted multiple tickets, messaged moderators, went to the reddit & even texted the telegram & not a single thing back until finally i was told to submit a paypal invoice, & nothing has come back, no ETA for my money! Nothing! I am owed that money & all i wanted was to use it to help me pay for my moving company. If youre wanting to use playerup in the future id suggest not ever using it unless you feel like never recieving your money
Playerup username: Zuccery
Claimed loss: 100.05$
Desired outcome: I want my money
Playerup has gone ahead & contacted me on the situation & are working to resume my transaction
Credits buyed not available (the thread made about it isn't answered)
Credits buyed about 1 month ago are not available.
In the thread created there are screenshots with details of the order: https://www.playerup.com/conversations/credits-buyed-through-credit-card-doesnt-appear.2819337/
If there is any interest about resolve this issue take a look at the link. I don't think it will be solved and I'm fine with that anyway. I'm just making this post because the site should be at least be shut down, considering the lack of information that it makes disponible for new ones and lack of moderation assistance.
It does seem easy nowadays earn money with positive reviews and advertisements about security.
Claimed loss: $120
Desired outcome: Refund.
This complaint has been resolved automatically due to user's inactivity.
5 years still no payment
Playerup is literally a SCAM. I have two pending cashouts, one was started FIVE YEARS ago and the second was started an year ago. So far I haven't received a penny. They've also shadowbanned me on their site and I can't post any threads. Last I heard from their support was on telegram on 6 April 2022. Since then they have completely ignored my messages.
Claimed loss: 228
Scam Scam
Fake positive reviews. Scam site. Scam middleman. I have so many proofs!
Asking people to delete bad review and give positive review for refund and then not giving the refund.
I paid with insurance pack the seller cancel the purchase and I'm trying to get my money back they gave it back in credits, now I'm trying to cash out my credits it has been around 6 months now and still no response. In telegram they are Asking me to delete bad review and give positive review to get my money back, then they give me nothing. Don't use this website they are a big scammers and layers they are always online on Telegram and of course they are not responding! Don't lose your money for nothing in this scam website !
They contact me on telegram and they resolved the problem.
Payment not received since August
One month ago I finalized a transaction of a game account. At the beginning everything was good, the middleman seemed to be... well... responsive enough, but once the payment from the buyer towards PlayerUp was made it was impossible to reach the Middleman. So as you can imagine the buyer payed to PlayerUp the money, I have given the account to the buyer...
Read full review of PlayerUpDoes not refund my credits
Subject: Urgent Request: Convert Credits to Bank Refund Dear PlayerUp Support Team, I hope this message finds you well. I am writing to address the current situation regarding the credits I have received on the platform. While I appreciate your effort in addressing my concerns, I kindly request that you expedite the process of converting these credit...
Read full review of PlayerUpThey didn't release my money for more than one month.
More than two months ago, I sold a Naruto online game account on the website. The sale was successful and the customer was happy and me as well
After about two weeks, PlayerUp released the money in my mom balance on the website, but when I came to withdraw it, the balance returned to zero. I contacted technical support and they did not respond to me before I filed a complaint against them from here. A d After they responded to me, they said send us an invoice and we will send the money to you, but they never sent me mt money,
Total $34.80.
Claimed loss: $34.80
Desired outcome: I want to get ly money now through the invoice that I've sent with the exact amount
About PlayerUp

The website provides a user-friendly interface that allows gamers to browse and search for the virtual assets they need. Sellers can list their items for sale, set their prices, and negotiate with potential buyers. Buyers, on the other hand, can purchase items using a secure payment system and receive their digital assets instantly.
PlayerUp offers a wide range of virtual assets from various popular games, including World of Warcraft, Final Fantasy XIV, League of Legends, and many others. Whether players are looking for high-level accounts, rare items, or game currencies, they will find what they need on the website.
In addition to its marketplace, PlayerUp provides an extensive knowledge base, forums, and guides to help gamers make informed decisions when buying, selling, or trading virtual assets. The website also provides support via email and live chat to address any questions or concerns.
Overall, PlayerUp is a reputable and reliable online platform that connects gamers and allows them to trade their virtual assets with confidence. Whether you are a seasoned gamer or a new player, PlayerUp provides a safe and secure platform to buy, sell or trade in-game items and accounts.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PlayerUp. Make it specific and clear, such as "Unauthorized Charge by PlayerUp" or "PlayerUp Account Suspension Without Cause".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with PlayerUp. Include key areas such as:
- The nature of your interaction with PlayerUp (buying, selling, account services, etc.).
- Specific details about any transactions, including dates, amounts, and item or service descriptions.
- A clear explanation of the issue, including any errors or unexpected behavior encountered.
- Steps you have taken to resolve the issue with PlayerUp, including any communication with their customer service.
- The company's response or lack thereof to your attempts at resolution.
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5. Attaching supporting documents: Attach any relevant documents or evidence that support your complaint. This could include screenshots, receipts, emails, or chat logs. Be cautious not to include sensitive personal information that could compromise your privacy or security.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with PlayerUp. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, account restoration, or other specific actions from the company.
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PlayerUp addressSeattle, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreFeb 19, 2025
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It’s understandable why you’ve reached your limit with PlayerUp after waiting 29 months for a payment and still not receiving the full amount. Sending only part of the money and losing track of another $300 is outrageous, and it’s clear they’ve been trying to silence complaints rather than resolve them. Being banned from platforms like Trustpilot speaks volumes about their business practices. Filing a complaint with the authorities is the right move—hopefully, it leads to action. It’s frustrating to deal with scammers like this, and you’re right to stand your ground.