PlayerUp
Reviews and Complaints

Hello, This will be my last PlayerUp message having answered "resolved" on my case. This after a comment that they did not appreciate.
In short 29 months that I would have waited for my payment.
- They sent me 300 dollars out of 1600
- 300 other dollars disappeared at the same time, even they do not know why and how
- Since Telegram, countless emails sent asking me to delete my messages on sites like Reedit. I saw that they had been banned from Trustpilot for this reason.
Do not insult me ​​or the other victims of your scams, by responding here to contact you by Telegram or Urgent Mail.
You are thieves and crooks.
I filed a complaint with the authorities with our multiple exchanges, I hope that one day they will find you.

PlayerUp (playerup.com) is an excellent website that is easy to use and navigate. Their customer service support is remarkably prompt and accommodating, making the overall shopping experience all the more enjoyable.

One of the most admirable features of the website is the vast selection of products they offer. There are a plethora of products available, making it easy for customers to find exactly what they are looking for. On top of that, the sellers on the website are fantastic. They are quick with their delivery and are very easy to communicate with.

A significant benefit of the website is the wide variety of payment options available. Customers have several payment options to choose from, which makes the buyer-seller transaction more convenient and secure.

Overall, I highly recommend PlayerUp to anyone looking for an easy, straightforward shopping experience. The website offers incredible customer service support, and the products and sellers are top-notch! It is an excellent platform for those seeking a reliable marketplace for gaming-related products.

Greetings fellow gamers! As a frequent user of playerup.com, I wanted to share my thoughts and experiences regarding this website. First and foremost, I am a bronze seller, and I have been successfully selling accounts on playerup for approximately 1,5 years.

While I have only had positive experiences with playerup in the past, I must acknowledge that there have been some recent internal issues that have caused delays in payments. I urge my fellow sellers and buyers to exercise patience and understanding during this time. Despite these temporary challenges, I must emphasize that playerup remains a trustworthy and reliable website for buying and selling accounts.

Personally, I always appreciate how quickly playerup makes payments, and their customer service is top-notch. But beyond their prompt transactions and top-notch customer support, playerup provides an extensive marketplace for gamers from all around the world. Whether you're looking to buy, sell, or trade accounts for a variety of games, you'll find a vibrant community of buyers and sellers on playerup.

In conclusion, I highly recommend playerup for anyone looking to buy or sell accounts in a safe and trustworthy platform. Despite recent challenges, I believe in their dedication to resolving these issues and continuing to provide the gaming community with a reliable marketplace. Thank you, playerup, for making my day once again!

PlayerUp (playerup.com) is an exceptional website for individuals who are looking to buy or sell gaming accounts. As a seller with over 60 sales completed on the platform, I can confidently say that PlayerUp offers the best support and services. The website is constantly evolving and becoming more user-friendly, making it easy for both buyers and sellers to have an excellent experience.

One of the most significant advantages of using the PlayerUp website is the safety that it provides to buyers. I have complete faith in the website's selection of trusted and experienced sellers, which ensures that buyers receive high-quality gaming accounts. As a seller, I feel confident in the platform's security measures that protect me and my buyers from any fraudulent activities.

I highly recommend PlayerUp to anyone looking to buy or sell gaming accounts. The process is seamless, and the support team is readily available to assist with any queries or concerns. As a seller, I enjoy using the platform to promote my accounts and create a customer base. If you're looking for a trusted and reliable website, PlayerUp is the ideal destination.

For interested individuals, my profile on PlayerUp is ***@Sardar_77. Connect with me and explore the wide range of gaming accounts that I offer on the platform.

As a music lover, I was keen on exploring new avenues to expand my Spotify playlists. That's when I heard about PlayerUp and decided to give it a try.They had a variety of services on offer, and after browsing for some time, I decided to purchase one of their Spotify services.

However, due to an unfortunate turn of events, the Amazon payment receipt went to my spam folder, and the seller was unable to trace payment. At this point, I panicked. Was this a scam? Had I lost my money? I was worried and upset.

Thankfully, the website staff at PlayerUp were incredibly supportive and helpful in sorting out the issue. They promptly dealt with my concerns and were transparent about the steps they were taking to resolve the matter. I felt reassured and confident that my interests were a top priority for them.

As the issue got resolved at their end, I awaited the account details that I was supposed to receive. And true to their word, the confirmation came in within the given time frame.

Overall, I found PlayerUp to be reliable and trustworthy. Their customer service is top-notch, and they were quick in resolving my issue. I'm happy with my purchase, and I would recommend their services to others who are looking for options to enhance their music-streaming experience.

Greetings dear readers!

As an avid user of playerup.com, I feel inclined to share my experiences with you. I have been using their platform for quite some time now and I can confidently say that it has been a very positive experience so far.

One of the standout features of playerup.com is their top-notch middleman service. If you are unfamiliar with the term, a middleman service is essentially a service that acts as a trusted third-party between the buyer and seller, ensuring that both parties get their end of the bargain. This is incredibly important when it comes to online transactions that involve digital assets, such as video game accounts, since scams and frauds are all too common in this industry. With the middleman service provided by playerup.com, you can rest assured that your transactions are secure and that you won't get ripped off.

Another great thing about playerup.com is that they are constantly improving their platform. As mentioned in the original review, playerup.com is currently undergoing some updates, which is always exciting news. While I cannot comment on what specific features they are adding, I can say that I have always appreciated their effort to listen to their users' feedback and implement changes accordingly.

Overall, I am extremely satisfied with my experience on playerup.com. The middleman service has saved me from potential headaches and the platform as a whole is reliable and easy to use. If you are looking for a safe and reliable marketplace for buying and selling video game accounts, look no further than playerup.com.

Best regards!

If you are an avid gamer, it's common knowledge that selling or buying gaming accounts can be a risky business. There are plenty of fraudulent online transactions out there, which is why it's crucial to use a secure platform that offers middleman services like PlayerUp.

I've been a user of the PlayerUp website for over 5 years now, and I can attest to its reliability and trustworthiness. I've sold numerous accounts and also offered my own services on the site without any major issues. The middleman service has always been a great help in minimizing the risks, and it's definitely worth the small fee for the peace of mind that comes with it.

Like any platform, there may be delays involved, but that's to be expected with any website that provides similar services. However, it’s not to the extent where it caused me any trouble or worry. The improvements in their support team's response time is impressive to witness as well. While there might have been some hiccups before, they're definitely on the right track.

Overall, I highly recommend PlayerUp for anyone who’s looking to buy or sell gaming accounts and services. It's worth mentioning again that their middleman service is a game-changer in terms of security, so make sure to take advantage of it. Happy gaming!

Hello PlayerUp! I wanted to take the time to share my experience of using your platform. Overall, I must say that you have a very good system and offer great support to your customers. I found that your sellers are also of a very high standard and the platform is very user-friendly.

However, there is one area that I feel needs attention and that is the in-game items section. This section needs some serious modding done to it because sadly, it appears that some of the sellers in these specific sections are shady and even scammers. I came across some unscrupulous sellers when I was attempting to purchase game items for two particular games, namely the Marvel top-up services and the PC game EFT items. I felt that these sellers were not trustworthy and that they could cause potential harm to other users of your platform.

I would strongly advise that you consider investigating these sellers to remove them from your site completely. Your reputation as a respected online marketplace is at risk and you need to take action to protect your customer base.

Aside from the aforementioned issues, I enjoyed using your platform and while I am not a long-term customer, there may be an opportunity for me to use your services in the future. I hope you take my constructive feedback in the spirit it was intended and work towards addressing these issues. Thank you for providing a great service.

As an avid Yugioh Duel Links player, I was excited to try out PlayerUp (playerup.com) to buy a new account. I paid for my new account using my credit card and eagerly awaited the approval and contact from the website.
However, after five days had passed, I still had not received an official response from PlayerUp. Upon checking my bank account, I saw that they had eventually refunded the money. While I appreciate the refund, I couldn't help but feel a little disillusioned that I had not received any contact or explanation from the website.
Furthermore, I felt that the fact that I do not live in the US was held against me. PlayerUp labeled my account as "high risk", and it seems that I did not pass their validation system. This has left me feeling a little disappointed and even discriminated against.
Despite these issues, I will say that I am hesitant to give the website a one-star rating because I did receive a refund. I believe that this website may work for some people, but unfortunately, it didn't work for me.
UPDATE 09/05/2021: Since posting my initial review, PlayerUp did eventually reach out to me to verify my account. While I cannot delete my original review, I do feel that it is fair to update my rating to an average score, considering their explanation.

Unfortunately, my experience with PlayerUp (playerup.com) was unsatisfactory. I sold an account and gave the credentials to the buyer, who confirmed delivery. However, when I opened a ticket to get paid, I was given an ETA of 24-144 hours. I followed up with their support team on multiple occasions, but received no response. After taking my account back temporarily, I left a negative review, which resulted in being contacted by PlayerUp and asked to delete my review. I gave the account back to the buyer, but was then added to another waiting list and had to wait over 4 days to receive payment.

According to their Seller's Guide, payments are sent within 1-144 hours after the buyer confirms the account. However, when I sold my account for $180, I was charged a fee of 5.4% on top of that, causing me to receive just $156.6. Additionally, I had to pay the buyer's and my own payment processor's fee (10% buyer + 3% mine). When I finally received payment, PayPal took an additional $8.76 from me, leaving me with only $147.84. After chatting with their support team, they did send me $10 to offset the fee when I deleted my negative review. According to their Sellers Guide, they pay all fees your payment processor would charge you, but this was not my experience.

Furthermore, PlayerUp's customer support seems to be a 1-man job. Their site's chats and ticket system did not net any response, so I had to resort to messaging them on Telegram and FB messenger where they only answered once a day and for a maximum of 5 minutes of chat time.

Overall, I lost around $23 from the $180 I sold my account for. This experience cost me a lot of stress over two weeks of wait time. I would recommend being cautious before selling any accounts through PlayerUp.

As someone who sells premium accounts and online services, it can be incredibly difficult to find a trustworthy marketplace that provides Seller-Protection. Many of the marketplaces out there with escrow payments only seem to be biased towards buyers, which is frustrating for sellers who are trying to make a living. Unfortunately, it's a common misconception that only buyers get scammed during online trades, when in reality, sellers can be just as much of a target. Chargeback fraud in particular is a huge problem for those in the industry, with sellers often receiving payment for services only to have the transaction reversed and refunded immediately after.

This is where PlayerUp comes in. This platform is an amazing resource for both buyers and sellers, with a live platform that offers a safe and secure environment for trades to take place. Their Middleman system ensures that every trade is monitored and mediated, so both buyers and sellers have an equal opportunity to speak their side of the dispute. The process is completely transparent, and decisions are never made behind the backs of those involved.

One of the best things about PlayerUp is that it is incredibly secure for sellers. They take Seller-Protection very seriously, so you can feel confident and safe selling on their platform. They also offer a wide variety of categories for sellers to list their products in, making it easy to find the right audience no matter what you're selling. Even if there isn't a category already in place for your particular product, you can simply ask the support team to add a new one, and they'll be happy to help you out.

The posting guidelines are fair and impartial, so even new sellers with no trading history can still reach a large audience with their advertisements. Everyone has an equal opportunity to succeed and sell their products, regardless of their experience level. As you grow your business, you'll earn badges and other membership benefits to make selling even easier, but even if you're just starting out, you'll still have a fair chance to succeed.

There are tons of transaction methods to choose from on PlayerUp, which makes it easy for buyers to complete purchases and increases your conversion rate. All profiles are verified for maximum trust, and the cashing out process is straightforward and usually completed within the promised timeframe. In the event that you have any concerns, the support team is always readily available to help out.

Overall, PlayerUp is an amazing resource for anyone looking to securely sell their online products and services. I've personally been able to grow my business thanks to their supportive services and would highly recommend their platform to anyone looking for a trustworthy and secure marketplace. The opportunities are endless on PlayerUp, and as long as you offer quality services, you're sure to find success and growth there.

I've been begging for my $900 payout on PlayerUp.com since April 20th. I write to them on Discord every day. They just ignore me or promise to pay me today / tomorrow and ignore me again. He also constantly asks to delete the review and supposedly then he will be able to continue working on the payment. My patience has run out. You will also be filed a complaint with the FTC. You will pay a fine, and you are also waiting for a showdown with the police if you do not want to resolve the issue in a good way.

I warned Middleman that he would get a bad review if he didn't pay my money. After that, the intermediary immediately canceled my application for payment.

I sold a game account over 5 weeks ago. I gave the full access to the buyer who confirmed that everything was ok, I waited for 3 weeks, I messaged Middleman multiple times and no reply from him. So I started writing some reviews and Middleman replied to me straight away, asking me to remove the reviews so he could make the payment. I did that and I received a message that I would get the payment within 1-96 hours. On the 4th day of waiting, I received a message saying that there will be some slight delays with Paypal. Since that day I messaged Middleman for multiple times asking him what does it mean and if I should still wait for the payment, but it's been other almost 2 weeks of waiting and still no reply. So I think Playerup.com / Middleman is a SCAM website. Avoid!

When it comes to buying or selling virtual assets, trustworthy and reliable platforms are a must. Unfortunately, PlayerUp (playerup.com) doesn't seem to be one of them. After reading through reviews from previous users, it is apparent that there are many valid concerns regarding their services.

For instance, several users have complained about the site's insurance policy. They claim that they were charged upfront for insurance that was never provided. This type of service is not only unacceptable but also fraudulent. Customers who put their trust in the PlayerUp platform only ended up losing more money in the process.

The middleman service offered on the platform is another issue. According to reviews, the middleman essentially does nothing after taking your money. Essentially, you pay them for nothing but a chat room. It doesn't seem like a valuable service in any way, shape, or form. Plus, the middleman support team seems to be less than helpful if any issues arise after a transaction.

There have also been concerns raised about the presence of scammers on the site. PlayerUp may claim to be a legitimate provider of virtual assets, but it appears that there is a risk of being scammed by other users. This type of environment is not conducive to building trust between buyers and sellers.

Bottom line? It's tough to put faith in a website that's riddled with issues. With all the negative feedback about PlayerUp, it's crucial to urge users to avoid the platform entirely. We cannot in good conscience recommend their services and suggest that you find another platform that's safer, transparent, and trustworthy.

The middleman transactions were completely fake and scam. They keep the buyers money and wont send it to sellers. I tried to contact every support system possible (in website support ticket, live chat, middleman, telegram, Instagram) but not a single response. Furthermore, They hold my cash out for a bad review offsite. They even deleted the negative reviews given to middleman in site. They automatically marked the ticket as resolved and close without responding. I would recommend not to use this scam website for trading or selling accounts. I don't know how someone can live happily by eating stolen money.

- buyer sent deposit Friday April 6, 2023
- middleman then created 3 way ticket
- both buyer and seller confirm transaction Friday April 7
- website claims funds will be released after both parties confirm, and could take up to 1-44hrs
- failure to release funds as of April 23, 2023
- middleman has been non existent since they received deposit April 1 several attempts contacting

Still yet to receive $1800 from them. As a seller on this website don't use them. I have have been waiting for a payment for 2 weeks which is made worse by the extreme lack of customer support.

I have had zero communication with my middle man, or anyone from player up. The customer tickets are nothing more than an automated response.

Reading from other reviewers it seems that i'm not the only one. Promoting the middle man service as a premium service, charging a large fee and then providing no support on their end is awful.

Update:

Received a response after my review went public (3rd picture) stating I slandered them and that only once "issues had been fixed" would I then be able to cash out despite not providing any means of "resolving it" presumably asking me indirectly to remove my review. And they're after cancelling any future payouts. This has been over a month of not being paid. And only responses like this back. I could not recommend this company less!

Sold my account 2/6/21, no payment, no response from Support team, no response from the live chat. Nothing. FOR TWO WHOLE YEARS. 50$ is nothing big, don't get me wrong. This is just a little something to keep you safe from this scam. Order number is *******, PlayerUp Team, you can prove me wrong anytime.I will be waiting.

Update 01/25/23: got a reply, they are VERY stingy with the reviews about them. Now they won't proceed with my payment until everything is deleted. I'll update this later, we'll see how it goes.

Update 01/27/23: Yeah, don't. If you leave any negative review, they will just cancel your transaction. Just like that. The answer that I got for my review here and not deleting it:

"Since we can't come to an agreement then we will go forward with the termination of this order. Please recall the account you sent to the buyer and this cashout now is cancelled."

So, in other words, go find the guy that bought it from you two years ago and take it from him. We don't care.

I made a sale through Playerup, but I can't get paid. It has been about a month since the sale was completed. The site never responds to my messages. They are a scammer. Please do not use this site. Transaction ID: [protected]

Playerup üzerinden satış yaptım ancak ödeme alamıyorum. Satışın tamamlanması üzerinden yaklaşık 1 ay geçti. Site asla mesajlarıma cevap vermiyor. Onlar bir dolandırıcı. Lütfen bu siteyi kullanmayınız.

Using the Playerup.com middleman service

on 29.11.2022

I sold my 3 year old AOZ account for $150.

Buyer confirms receipt of the product. I'm requesting payment but they still haven't sent the money. They don't reply to my messages.

I am very unhappy with this situation.

My order number: [protected]

Username: karamurat2020

I want my payment to be deposited in my account as soon as possible.

I have been registered for a year.

After transferring 100€ on my player up account, I try a purchase. I am waiting for the middleman... 2 days, 7 days, two weeks... How slow!

The account sellers have understood this: they all suggest to use telegram and/or Discord.

Disappointed with the service, I decide to withdraw my 100€ from the platform. The term is "cash out".

I make my request.

No answer. I make two more requests, three more... same thing. Radio silence.

I contact the customer service by all possible means: Telegram, Facebook, email to support.

Two months later, they answer me on telegram: Phew, they're finally going to take care of it!

Three more months pass. Still nothing. I contact the support again: "Yes, we'll take care of it soon".

Two months pass. Again. Each time I call back, I get the same answer: "soon, soon".

It's been a year now and the customer service doesn't even answer me anymore. I still haven't got my 100€ back.

This site is purely and simply a scam.

Beware, this is an absolute scam. The positive reviews you see here were people forced to change their reviews with the promise they would get their money. I was one of those people but not any longer. I have screenshots of them forcing me to change my initial review in order to get my money immediately, which didn't happen and it's been weeks since that lately promise.

I'll be taking legal action, starting a social media campaign to spread the word and working with the FCC to put an end to the fraud. I encourage you to reach out to an attorney if you're not paid in a reasonable time.

They will continue to make you jump through hoops with the hope that you'll eventually give up. Generally, they won't even respond to people until you leave an online review exposing them. And the ridiculous responses they give here about using their chat system is again a joke. I've sat for hours just to get first in the queue and they won't chat with me.

All of my communication with them has been well-documented and I have hundreds of screenshots of their actions. You'll be seeing all of that posted online soon. Spread the word people, this has to stop!

I bought an account from playerup.com with my id "sohaib9xt" and Transaction ID: [protected].
I purchased their middleman services, but I have to wait 3 weeks just to get first reply from them, even though I paid everything upfront.

Then the seller I was buying from was a scam (which should not have been there in the first place ), after 3 weeks of my constant complaining that seller got banned and I was supposed to get a refund. Then even for that to have been initiated I had to leave reviews on sites likes trustpilot.com, only then he replied me back, blackmailed me to first delete my reviews then he will move forward with the payment. I did every even now its been 6 months. I haven't got a penny back and I don't get any reply back for my tickets.

I requested a refund of my $1900 "MM credits" in February of 2020, it is now december of 2020 and they still have not processed it. I attempted to get in contact with them through their support and social media, and they kept ignoring me. This sight is SUS as and should be avoided at all costs. Someone attempted to scam me, it took them two days to reverse the transactions and credit my account, it's been 10 months to refund it. Still has not happened.