Procter & Gamble
Reviews and Complaints

I have sent two previous emails about this product without any response. No emails have been in my spam folder, as I have checked. To update you on those previous emails, your product is not the same as it has been for the last 15 years I've been using it. It seems like the conditioner is missing. The color is not even close to the previous product. I have included photos with every email and have sent them here also. Pert used to be not a "squeaky clean" shampoo. With the conditioner it never did this. Please respond to this complaint as no one has done before.
Mike Griffith

After using this just the one time in our one bedroom flat the pad has dried up so are they a one time use because if so the they are a complete waste of money.
I would like to know if you have any suggestions as how to stop this or if they are just to be used the one time as the purchase of this utensils have been totally pointless.

Brought a brand new 4 x pack of ultra alkaline AA batteries. Installed them into a card shuffler, loaded cards into it and pressed the shuffle button.
After about 10 seconds of shuffling there was a loud Bang from within the unit (of course the shuffle button was released immediately).
Removal of the battery cover revealed one of the batteries had "crapped itself" (a technical term...) and had a heap of vaseline type goo within the battery holder. Knowing it was probably an alkaline caustic based goo I immediately scooped out the majority and washed off the remainder.
As an electronic engineer I opened the shuffler to see what went bang and there is a motor and switch and nothing else to go bang (the motor was still ok) I measured the batteries 2 x 1.57V 1 x 1.54V and the "crapped" cell 1 x 0.85V. Over too many years to remember I always used duracell coppertops due to them never leaking - what have you done? It appears from all the complaints I see online, recently that your production/quality has nosedived a bit. Picture shows faulty battery to the left. Only batch type number I could find was 1009543.

Duracell batteries AA ruined my remote controls and my flashlights after three months Unfortunately the mag lights you can't even get them apart to clean them so they're trash and so are the remote controls because it damage the circuit boards One of them goes to the antenna and the television and the other two remotes are LG remotes for smart TVs the flashlights were mini mag lights after open the bottom cover cannot even get the Batteries to even budge beat the hell out of them we're basically trash after that my mailing address is 7130 borie lane Rembert South Carolina 29128

I purchased the Duracell Optimum batteries a few months ago and noticed acid leaking from several of them. I tossed them out and kept the remaining batteries. A few days ago I went to replace a battery and saw that the remaining 6 of the 12 originally purchased are completely covered in acid leaking from the batteries. I'm not happy about this as my understanding was that these batteries were supposed to be the best. I have included 2 pics of what I'm left with.

Hi there!

I normally do not buy olay soap bars, but I decided to give it a try. I bought 2- 6 bar packages at CVS.
I used it in the shower and after I rinsed it off, my skin felt awful, dry, my hand was unable to smoothly run across my skin, it is hard to explain, but needless to say, I am not pleased. I tried a box from the other package also, same result.
My 10 year old daughter will be using real soap now, instead of kids body wash, and I bought several bars of this in hopes she would be using it in her shower as well, but I will not let her use it either.

CVS will not let me return open packages. Is there any other types of bar soaps you have that will leave my skin smooth?

I am at work currently, but I can send a photo of the receipt or even the boxes of soap.

Thank you for your time,

Lori Lampert
lori.[protected]@gmail.com

I purchased the tablets from Asda this week after three attempts of using them in my dishwasher they did not dissolve leaving the tablet glued to the tablet dispenser and the powder part lying on the floor of the dishwasher. I usually use this without this problem I wonder if a production batch is faulty.

I bought two toothbrushes in December, one for husband a Braun Genius 900 and a different model for myself. My brush has worked perfectly from day one.
My husbands has been sent back and replaced 4 times in the last 7 months.
The one they sent back in May lasted about three weeks. I phoned customer service again 22nd June 2021. I have since phoned them very week and all they say is my case has been escalated, I keep telling them I want a refund, they completely ignore me. I know my husbands toothbrush is faulty, he has to charge it every day, my toothbrush last for at least three weeks, using it twice a day.
I am sorry I did not keep a record, more fool me, but I know they have one, they read it out to me. I have a case number, [protected]

I recently bought a pack
Of dishwasher tablets and after many years of using your brand I was very disappointed with this packet.
Nearly every single pouch was attached to another one and if you tried to separate them, they would end up splitting and become unuseable.
I have had a few of these before in a packet but not as many as this! I would say that over half the packet was stuck together and therefore unable to Be used.
Please reply to [protected]@gmail.com.
I can send you a photo of the packet if required.

Purchased Ultra Downy (197 load) at Costco. Product is very thick had to add water to product to get it to pour out of dispensing cup. We have continued to use product adding water to dispensing cup as well as container to help thin product.
Recently both my wife and I are feeling itchy spots on upper back.
we have discontinued use of this container.
Why is this particular containers product thick? What would cause this issue?
Any help is appreciated

I am complaining about the dawn ultra handle on my spray bottle. It is terribly weak plastic. It bends when you try spraying it. It is terrible. I can hardly spray it. I have had other bottles of the ultra dawn spray bottles and they weren't made of such weak plastic. So could you send me a good bottle. The bar code was [protected] Dawn Ultra Platium free power wash.
Thanks
Pat Lowe
1756 Grayrick Dr
Cincinnati Ohio
45231
[protected]

I bought Ariel original liquid from Tesco New malden London because it said 54 washes, I usually buy the Ariel powder. I noticed it smelled bad, I did 2 washing, the smell became more intense it stung my eyes.
I put the washing out to dry. When dry, it still smelled awful & continue to stung my eyes. (I dont have any allergy).
This awful smell of chemicals didnt disappear, I had to rewash the clothes & they still smell, we had to keep the windows open all day & most of the evening.
I took it back to Tesco where the lady at the desk wearing glasses also had stinging eyes.
I am very annoyed that you dare selling a harmful product. You are a shameful company & I have written to Which mag & Trading Standard.
I am sure these chemicals being harmful to humans must be harmful to the environment. I will enquire about that & contact as many people as I can to warn them.

As you will see from the photograph most of the tablets are stuck together. Trying to separate them means they break open. The one left in the package are leaking.

If this is the standard your company now accepts I'm afraid it may be time to move to one of your competitors.

I see that the more words used in a complaint makes it more likely to be resolved or even considered for review. This obviously is directed at those large complaints were the customer may take alternative action as being given priority, leaving us the miniscule people as being irrelevant.

This selection methods makes me feel even more insignificant.

Perhaps one of our newspapers would find your selection process more interesting and publish it, this way you take notice of your loyal but insignificant customers.

Yours in disbelief.

E. Woods.

i have been purchasing these for years ...recently i ordered a large amount of frozen fish which needed to be dried before cooking...the fish had no smell but the minute i dried it with the bounty paper towels it stank terribly...i ended up trowing it out (over $100!).
this morning i washed a peach and dried it with a bounty paper towel and had the same horrendous smell...it is now on my hands!
i am going to throw out the all the rolls left in my house...please refund cost of the 24 rolls i purchased as well as the $100 of perfectly good fish i threw out thinking it was bad when it was the wet bounty towels.
and PLEASE correct this problem and give us back the paper towels we loved!

catherine allin
[protected] atwater avenue
montreal, qc
canada
514.4971178
[protected]@gmail.com

What happened to the regular Puffs 180 count? I used to purchase the 3 pack.
I can't find this anywhere. Apparently you did away with this and now you've replaced it with only 124 tissues per box, calling it ULTRA SOFT! The only other option is with LOTION. I am really NOT happy at all. I didn't buy the Puffs with lotion because you can't clean your glasses with it. And I'm certain that the ULTRA SOFT isn't any softer than the 180 count tissues.

Another thing that's aggravating is that you are also trying to cut corners on the Charmin toilet paper. I've noticed that in each roll there are little spots where the 2-ply isn't 1-ply all the way through because you are having 1-ply in spots where it originally was 2-ply. Honestly, I find both issues totally ridiculous.

Aren't you people making enough money on all of the products that you manufacture? Especially with this pandemic where everyone was buying out the store with toilet paper.

Maybe some people don't notice or pay attention to anything. They just go to the store and grab whatever is on the shelf.

I am really NOT HAPPY with this whole scenario!

Charlotte Novak

My 16 year old son used Old Spice Deodorant and developed a severe reaction and chemical burn bilaterally in his axilla. This started on the morning of Jun 6th after using your product. I brought him to the Dermatologist yesterday and she prescribed a cortisone cream for him to apply. This is quite difficult to use because it is in a tape form and he has hair in his armpits. He is in a lot of pain and can not participate in rowing (crew) or drums, which is non-refundable and quite expensive. He is working from home and has to sit at his desk with pillows under his elbows to prevent the skin from touching. I have since read online that this seems to be an issue with your deodorant and multiple people have also received chemical burns for your product. I would like for someone to discuss this with me further. I will include some pictures.
Thank you,
Toni
[protected]@optonline.net

Hello, I hope your happy with you cheap batteries. I bought up a few batteries so I would have plenty but as you can see they are worthless. The price of your batteries are so expensive but they are the brand I always buy. I will no longer buy these batteries and will switch to a company that cares about there customers and the quality of there products. Thank you for wasting my money.

Hi - this is not really a complaint about Dawn Powerwash
because I love the product. My problem is with the bottle design. I have arthritis in both hands and on most days I'm unable to pull that handle. I have other spray bottles that are much easier to use such as the Ace Hardware spray bottle and a Shout spray bottle to name two.

We just purchased our second bottle of Powerwash. I could not twist the little white knob to use it. I had to wait for my husband to help me.

Please consider a redesign so it's easier on us older folks with arthritis. You might even test it with Arthritis sufferers.

Thanks so much,
Nancy Hogue
Gordon, Georgia
[protected]

The last 2 packages of rolls I purchased from Sam's, the 1st 3 full sheets of the tri sheets are stuck together in each roll. Also when you normally would tear a smaller sheet, the corners are not perforated well and tears into the next sheet. I know it is not a major concern and ( am just making you ware. I have been using the same product as long as it has been available and this is the 1st time I have had concerns about quality. As a former business owner, I am aware " If a wheel is broken and you don't know it, you can't fix it"

I am not looking for anything, Just a FYI

Sincerely,
Charles Cunningham

Criticizing the United States Constitution? The Constitution. Really? And you are paying those two MILLIONS to represent you? What are you thinking?

You will be paying what I call "The Sussex Mess" without a single penny of my money. There are all sorts of alternate products out there that are just as pleasing as yours. I'll be buying those other products instead. I already have the list which makes the transition ever so easy.

Your choice ... well ... good luck with that.