Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Parcel Delivery Services Purolator Next day shipping took 4 days
Purolator

Purolator review: Next day shipping took 4 days

W
Author of the review
2:59 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I spent $180 for next day shipping at a Staples outlet in Alberta on a Sunday, before the cutoff time. The package arrived in Toronto 4 days later, making the extra cost completely pointless, as it might have arrived by Canada Post in the same time. I missed the 2 weeks refund window, which was not mentioned at the time of purchase. Will always choose Purolator as my last choice for shipping going forward.

More
Send message
Copy link
Report
0 comments
Add a comment

More Purolator reviews & complaints

Purolator - purolator canada - sucks, incompetent, lazy drivers, no customer service, seniors hide 54
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Purolator - bad service 43
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Purolator - ridiculous policies - or incompetent employees? 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Purolator - poor delivery service and tracking 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Purolator - lost packages - again! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Purolator - Ripped off
Replied
The company left an official comment to this complaint.
Purolator - Lost package refund
Replied
The company left an official comment to this complaint.
Purolator - Poor service all around.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Purolator - unethical behavior
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Purolator - courier service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Purolator reviews and complaints

  1. Purolator Contacts

  2. Purolator phone numbers
    +1 (800) 561-7876
    +1 (800) 561-7876
    Click up if you have successfully reached Purolator by calling +1 (800) 561-7876 phone number 0 0 users reported that they have successfully reached Purolator by calling +1 (800) 561-7876 phone number Click down if you have unsuccessfully reached Purolator by calling +1 (800) 561-7876 phone number 2 2 users reported that they have UNsuccessfully reached Purolator by calling +1 (800) 561-7876 phone number
    TTY for the Hearing Impaired
    +1 (888) 744-7123
    +1 (888) 744-7123
    Click up if you have successfully reached Purolator by calling +1 (888) 744-7123 phone number 0 0 users reported that they have successfully reached Purolator by calling +1 (888) 744-7123 phone number Click down if you have unsuccessfully reached Purolator by calling +1 (888) 744-7123 phone number 1 1 users reported that they have UNsuccessfully reached Purolator by calling +1 (888) 744-7123 phone number
    Customer Service
    +1 (800) 459-5599
    +1 (800) 459-5599
    Click up if you have successfully reached Purolator by calling +1 (800) 459-5599 phone number 0 0 users reported that they have successfully reached Purolator by calling +1 (800) 459-5599 phone number Click down if you have unsuccessfully reached Purolator by calling +1 (800) 459-5599 phone number 0 0 users reported that they have UNsuccessfully reached Purolator by calling +1 (800) 459-5599 phone number
    Technical Support
    +1 (888) 302-8819
    +1 (888) 302-8819
    Click up if you have successfully reached Purolator by calling +1 (888) 302-8819 phone number 0 0 users reported that they have successfully reached Purolator by calling +1 (888) 302-8819 phone number Click down if you have unsuccessfully reached Purolator by calling +1 (888) 302-8819 phone number 0 0 users reported that they have UNsuccessfully reached Purolator by calling +1 (888) 302-8819 phone number
    Freight Customer Service
    More phone numbers
  3. Purolator emails
  4. Purolator address
    5995 Avebury Road, Suite 100, Mississauga, Ontario, L5R3T8, Canada
  5. Purolator social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 17, 2025
  7. View all Purolator contacts
Purolator Category
Purolator is ranked 11 among 104 companies in the Parcel Delivery Services category
#09 EMS CN EMS CN #10 DPD UK DPD UK #11 Purolator Purolator #12 ParcelForce ParcelForce #13 Hermes Germany Hermes Germany

Most discussed complaints

They simply refuse to deliver my packages.
3
(opinions to this review)
 Delivery
3
(opinions to this review)
 bad service
3
(opinions to this review)
 Delivery of treadmill from amazon
2
(opinions to this review)
Purolator Alternatives
Blasian Executive Secured Transport 14 reviews Senpex Courier 10 reviews DPD UK 15 reviews Ultra Ammo Express 9 reviews Fast Courier 9 reviews