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1.1 1 Review 154 Complaints
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QuikTrip Complaints 154

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S
8:37 am EST
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This location took the whipped cream machine out of the coffee area awhile ago. When I said something to the manager, I was to it was no issue for the kitchen to add the whipped cream. I do not like my coffee without this. I go into this qt 2/3 times a day. When I went in this morning I was told the new manager did not want the kitchen giving out the...

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M
5:39 pm EDT

QuikTrip your air pump system.

I visited your location in Georgia off hwy 124 and Ronald Reagan. I parked at the air pump and grabbed the hose and felt a very sharp pain in between my thumb and index finger felt like my my hand was stuck or bit by a huge wasp or big spider ( been stung and bit) but a little more sharp I automatically looked to see if it were a bug but there were small needle-like wires sticking out from the hose where I believe there used to be rubber. My hand started to bleed I know first aid so I controlled the bleeding and went inside to wash my hands and fixed a fountain drink and I let the cashier know about the wires and advised to post something so nobody else would get hurt. I attached pic the day after.

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7:32 pm EDT
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QuikTrip cashier

I came to the quick trip on preston road and alpha in dallas. 6055 alpha rd. And tried to buy juul pod refills from the overnight cashier. He refused to accept my us passport as a form of id. I believe that's probably one of the most legal forms of id u can possess correct. My husband then tried to pay for them with his id and they refused to sell it to him because they knew I wanted it. Its not like I was someone w out an id trying to make a purchase. I am 38 years old w valid id. Total inconvenience and really pissed us off

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12:12 am EDT
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I just left the QT on liberty highway in Anderson SC and the so called lady that works in the kitchen was so rude. Honestly every time I go in there shes rude but this is the first time it's ever been directed towards me. I've had strep throat and for the last few days all I could eat was ice cream, so every night since Sunday I've stopped and gotten ice...

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3:58 pm EDT
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Register # 0001 My name is Pamela O. this is the third time I have had a very negative treatment with this employee, the first time I gave him the benefit of the doubt he could be having a bad day. The second encounter about on 09/07/2019 mid-evening same attitude very short and snobbish and he is always wanting to rush you out of his line, he never greet...

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8:55 pm EDT
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QuikTrip quick trip facilities

I am a truck driver and rely on Quick trip most days for gas, snacks/lunch and your bathroom facilities. On Hey 50 and H, there are two Quick Trips right across from each other and this morning the Men's room in BOTH of them were filthy and were completely out of toilet paper. This was at around 7am. Very unusual for Quick Trip and very disappointing! I'll think twice before I stop at either one of them again.

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Pamela Oseni
US
Sep 21, 2019 4:32 pm EDT
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That is a shame that as a customer you have to avoid those two stores due to poor customer service and my mother told me not to go to the QuikTrip in Lewisville TX anymore because of the service I received from Jasper The Assistant Store Manager on [protected] at 1:02 pm CST I will not let him run me away but something needs to be done about the QuikTrip employee's customer service. It makes me think that the Corp office is not listening to their customer's complaints without customers there would be no need for QuikTrip Stores.

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5:30 am EDT
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I go to this quiktrip almost every morning at 4am. There is a lot of people sleeping outside and begging you for change so maybe that is why I was treated this way. I have never been treated so poorly by a quiktrip employee. My incident started yesterday at 4am-ish. I go in to get a small coffee and $20 in gas. It was $21.60. I only had a $100 and 2...

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C
4:54 pm EDT

QuikTrip qt kitchen

Around 3pm I place my order for a personal pan pizza, which was quickly acknowledged by the associate working the kitchen. About 15 minutes later, (keep in mind no others orders before/after me) the associate places a pizza in the oven and I ask him, "that's not mine is it" and he replys with a single "yes". Beyond irritated I ask, "why"? He adcises "there was no crust made, they didn't make any and I don't work back here". Well terrific Rafael, thanks for keeping me in the loop. Had I know I was going to wait 20 minutes for a personal pan pizza, I'd have requested to cancel the order vs. receiving an infraction from my employer for exceeding my 30 minutes. Communication and ownership go a long way!

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J
9:31 am EDT

QuikTrip grounds / pumps area

so im pumping gas and you have your employees emptying the window cleaner dirty water by just throwing out all over the pavement? no specific area for this or even drainage area?
problem is that it cost money to clean your vehicle. ( its not free either ) and now you have a dirty mess running all over the place to drive through. plus it just looks so unprofessional as opposed to other great aspects of your establishments. just slinging it out every where like its a back road garage or something. come on QT!

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L
10:18 am EDT
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Our family has used they QT for that past 20 years, whether for pop/coffee on out way to school, always for gas, weekend bevrages and more. We understand this store is closing the end of the year and today I see why if this type of customer service continues. I purchase hot drink on a regular basis (4-5 x/week) and I have always used a double cup due to one...

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J
8:32 pm EDT

QuikTrip service

I am completely disgusted to know a QT worker on social media who is contagious with strep right now and is still being made to work in QT kitchens. You allow your contagious employees to work in the kitchens? She has been diagnosed with strep and is in the 2-3 week period of contagiousness. This is absolutely not okay. Not because she is telling and posting on her social media but because you guys force CONTAGIOUS employees to work and handle my food. I don't even want to step foot in a QT again i am disgusted. Please email me at [protected]@gmail.com

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5:55 pm EDT
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QuikTrip homeless people taking over outside

I go to this QT at least twice if not more a day. Lately I have had to start going to another local store due to the amount of homeless around the doors. It is now almost impossible to go at any time and not have to wade through them, always asking for smokes, money, etc. The area around the doors is always nasty, with cigarette butts, empty containers and sometimes even partial bottles of booze. I don't have anything against homeless but some are so aggressive that I know longer let my teenage granddaughter go in alone. There must be some way to keep them away from the doors and clean it up a bit. They also go into the restroom and use it as a place to wash their entire body, which can be a bit uncomfortable for others. It doesn't seem to be just this QT I've noticed it at others also.

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Update by pennie turner
Aug 29, 2019 5:56 pm EDT

I go to this QT at least twice if not more a day. Lately I have had to start going to another local store due to the amount of homeless around the doors. It is now almost impossible to go at any time and not have to wade through them, always asking for smokes, money, etc. The area around the doors is always nasty, with cigarette butts, empty containers and sometimes even partial bottles of booze. I don't have anything against homeless but some are so aggressive that I know longer let my teenage granddaughter go in alone. There must be some way to keep them away from the doors and clean it up a bit. They also go into the restroom and use it as a place to wash their entire body, which can be a bit uncomfortable for others. It doesn't seem to be just this QT I've noticed it at others also.

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L
10:14 pm EDT
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I came into the store between 8:15 to 8:25. The store wasn't busy at all. There was another man infront me. When it was my turn. I waited. A guy that works there saw me I thought heI smiled at me and walked up to the counter to help a lady behind me. It was my turn to be helped next. I felt so embarrass. I think the clerk did that to me because of my race...

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R
3:12 am EDT
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I don't know if this guy was in a bad mood or if that is just the way he is but he could not have been more rude, condescending and just flat out an [censored] without any provocation in any way. I walk in with 2 scratcher lottery tickets and lay them on the counter for him to check. Well it seems that I forgot to scratch the barcode off on one of the ticket...

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P
10:10 pm EDT

QuikTrip a man being allowed into the ladies restroom while I was in the ladies with my pants down

I went into this quick trip on Thursday, August 1 at approximately 5 PM. I went into the restroom and was in the far stall with my pants down sitting on the toilet. someone else came in the restroom and was in the stall next to mine and I realized that they were standing there like a man would be to use the bathroom. I hurried and pulled my pants up and was running out of the restroom and a guy was walking out in front of me was a younger black boy maybe early 20s. I asked him what are you doing in the ladies restroom and he said that it was an emergency and he had to go and that I couldn't tell him where he could use the bathroom and where he couldn't and did I want him to just use it right there in the floor . So I went to the register and told the guy that was standing there as a cashier his name is flipped and I told him can you please call the police this man just walked in the restroom on me. This guy ignored me he glanced at me one time and turned around and started right back talking to his customer I said excuse me could you please call the police this guy just came in the restroom while I was in there using it. He handed me the phone and said here you can call them. I said so you don't care that this man just walked in on me in the bathroom. He said he was not getting involved and asked me if I had been violated and I told him yes I had and he acted like it was not a big deal. I live within walking distance from this Quiktrip and I have been a customer there since it opened for mini mini years. He had no right treating me like this and I am still very very angry about My privacy being violated! What can you do about this to make me not so angry anymore?
I really hope to hear from somebody from corporate tomorrow August 2

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9:03 am EDT
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Slush Machine for the sugar free flavor has been broken for over a month. It just spins syrup. I've told manager- "Steph" about this for weeks but she's uncaring and flippid. She doesn't realize people with diabetes want and need that sugar free option. Her answer was get a diet soda instead. Steph doesn't care about the store or the customers that come...

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8:48 pm EDT
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I've never seen such a nasty Quick Trip. I go to this particular station bc of the care of the building and lot, as well as the freshness. At the Chippewa and Gravois location, the place has nasty visible fingerprints on almost everything, tissue stuck to floors, which look black bc of no mop for days. Juice is spilled, sticky everywhere, beggars and...

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J
8:24 pm EDT

QuikTrip two workers in the food station

Nathan E. And Alli T. Who work at the belton quiktrip gas station were just standing around and chit chatting while orders were lining up . i was the first order on the screen and it took them 15 minutes to get out a pretzle and Oreo ice cream ? They were also talking loudly about what goes on in the back. First time ive seen them both and i do not believe this is the quality of service quiktrip lives up to . I was almost late to work because of their dilly dallying.

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K
8:42 pm EDT

QuikTrip customer service

Store located at Avondale Blvd and coldwater in Avondale Arizona. 4:45 today I'm in line waiting for checkout. Male clerk looks up, sees me, calls a female to come ring me up. Whispers in her ear, both look at me and giggle then I'm rung up by her. No big deal other than I'm a trans woman. If he didnt want to wait on me fine, it was still rude and disrespectful and unnecessary. I dont expect people to go out of their way for me..i also dont appreciate blatant discrimination. Apparently I'm expected to appreciate being served at all. My money wont matter to your store but honestly after being an avid user of the QT brand for years and this NOT being the first instance in this store I wont be using it anymore

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M
6:16 am EDT
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QuikTrip drinks and employee

I go to qt on 67ave and bethany everyday. I am a professional roofer so at times im dirty well I had went in and the usual greeting hi welcome to qt (like a robot) no eye contact like us customers are just their meal ticket so anyhow I had went to the fountain area to grab a drink and of course it was out so I go on to my 2nd choice out too so I let the employee knkw that 2 of their drinks were out and how long will it be before they change it. The employee said ill get to it when I get to it im busy right now (as he was standing there talking to this other female employee about what tgey were going to do tonight so I said to them this is more important than helping a customer the man turned and said what do u think n winked at me. im very displeased with qt I dont knkw if ill be going back

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About QuikTrip

Screenshot QuikTrip
QuikTrip operates a chain of convenience stores and gas stations across the United States, offering a variety of products and services. Customers can purchase snacks, beverages, groceries, and fresh food, including made-to-order items. QuikTrip also provides fuel services and a selection of automotive products.
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Overview of QuikTrip complaint handling

QuikTrip reviews first appeared on Complaints Board on Nov 2, 2010. The latest review Security discrimination was posted on Sep 16, 2024. The latest complaint racism/lack of promotion was resolved on Feb 17, 2014. QuikTrip has an average consumer rating of 1 stars from 155 reviews. QuikTrip has resolved 5 complaints.
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  1. QuikTrip Contacts

  2. QuikTrip phone numbers
    +1 (918) 615-7900
    +1 (918) 615-7900
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    +1 (918) 615-7700
    +1 (918) 615-7700
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    +1 (918) 622-2862
    +1 (918) 622-2862
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    (303) 324-2536
    (303) 324-2536
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  3. QuikTrip emails
  4. QuikTrip address
    4705 S 129th E Ave., Tulsa, Oklahoma, 74134, United States
  5. QuikTrip social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 18, 2024

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