Re/Max
Reviews and Complaints

Alex Modaressi who is a real estate agent for Remax has never once contacted me or mailed information to my home however, he has been contacting my Father, Mother, Sister, ex-wife, and daughter badgering them about my possible foreclosure of my home. He is telling them they have programs for me to stay in my home, etc. Remax is a real estate agency not a home and it is not for him to divulge my financial situation to anyone. I am working with a reliable outfit in Delaware to save my home. I have attempted to call him twice and he doesn't answer his phone. His number is [protected] yet his texts come up as [protected]. My family members live in their own homes and in different states. He could get a hold of my daughters cell phone number in Boston and harass her about my home but he can't reach out to me directly. This practice is awful, insenstive, and I am sure unlawful. My name is Steven Mitchell and my number is [protected].

I signed a contract to sell my house in the summer of 2020. When I signed the contract, I expressed to the realtor that I did not have the funds to make any major repairs. The main purpose for selling my home was to make money to pay off the mortgage and hopefully buy or rent something smaller. Easy enough until Mike Carney began bringing his people over to the house. Including a stager, paintor, roofing and Hvac companies to make repairs before the house could go live on the market. I continued to explain to Mike Carney that I did not have the money to make costly repairs to the house. He even suggested I borrow the money from family, a pension or home equity loan. There was no reasoning with him. He would not listen to what I wanted and needed to do to sell my home. Simultaneously he was also using the handy man I hired to fix his rental property a few houses down from where I lived. He pulled him from my job to get his house ready for renters moving in the beginning of August. He recommended another handy man painter named Hector that was an absolute nightmare and left the job unfinished because I complained about the mess they made and wouldn't clean up. I emailed Mike Carney about my concerns about the handy man and in turn Mike Carney forwarded my message to the painter who replied with a very rude message. Mike Carney asked me to order the painters lunch that I had to pay for. Months after signing the contract to sell the house I was still paying for repairs I didn't have the money. Before the house goes live on the realtor decides to bring a client to buy the house. The client decides to buy the house and the paperwork is drawn up only to be canceled because the buyer couldn't verify his funds to but the house. He wasn't even pre approved! At this point I asked the real estate attorney MIke Carney recommended to get me out of the contract and he said there was nothing I could do but wait until the contract expired in December. After many months of stress, financial problems and arguments with Mike Carney, the house finally went on the market in the fall. This man caused me so much stress and two years kater I am still suffering from this event. My house sold in November and Mike Carney never took me to look at houses. Every time I suggested he take me to look at a house he advised that I get my house under contract first.

I have many regrets about that transaction but the biggest is trusting Mike Carney. This realtor is unprofessional and unethical. He took advantage of my situation and ignored what I needed. He violated my trust in him and as a result, I lost money on the sale of the house and still have horrible anxiety over the entire experience. I expect that remax will penalize Mike Carney for his lack of boundaries and unethical behavior to prevent this from happening to another person,

We dealt with a rental realtor named Sophie Chi, in California. She treated us like less then her, she laughed at my sister in law about her bank statements. I had a co-signer and plenty of money for a down payment. She was sent a bank statement and laughed and analyzed their spending. My dad had a 714 credit score and we have plenty of money to put down. She was rude, degrading, could barely speak English and treated us like we were less then her. The rental she was showing was not upgraded, she never showed for open house, and the house needed a lot of work. Not only was it false advertising, she was rude, racist, disrespectful, and completely false in her results. Absolutely worst customer service.

Reason 3 Substantially interfered with my reasonable enjoyment of the rental unit or complex or with the reasonable enjoyment of a member of my household

and 4: Harassed, coerced, obstructed, threatened or interfered with me:

Agent: Kim Susands

This is the third time the landlords, Scott and Paige Dunklin have informed us that they plan to put unit 68 at 53 Taunton Road east up for sale.

The unit wasn’t listed on the market by Kim until the second time Scott and Paige decided to sell. On August 26th, 2022, Scott informed us that they were no longer planning to sell the unit. Kim contacted us on September 9, 2022 at 8:30 at night to see if we would vacate our home for a viewing the next day at 2pm. She knew the unit was no longer for sale.

We are practicing Christians. Good Friday, Kim Susands, the realtor, scheduled viewings with no account for our religious practices or beliefs. When I tried to explain that we are Christians (Spanish/catholic) and practicing, Kim used that per Landlord and Tenant laws and 24 hours notice to coerce/inform us that we have to leave our home for viewings even on religious holidays.

We vacated for the first viewing. She told us she would block the rest of the time to allow us to celebrate the holiday but didn’t. When the second viewing came in I had to push back. We are practicing Christians. Easter is very important as a Christian and we spent our Easter weekend not celebrating the death and resurrection but roaming the streets. This isn’t the first occasion of Kim disregarding us, our quality of life, just us in order to sell the unit.

Last August right before Scott and Paige decided not to sell, she tried to bully us out of holding the Celebration of life we hand planned that weekend to show the unit. They actually refer to it in their message to us because I had followed up with them because of Kim.

Included are my emails with Scott and Paige regarding the matter with screen shots of my conversation with Kim.

Thank you

This is still a active listing in escrow.
My 1st meeting with Lori Yarbro was 7 weeks before I actually listed. I was told by Yarbro that my home would easily list for $207,000. That she would be using a professional photographer and that I could cancel my listing at anytime even though I was signing a 6 month listing contract.

When I did sign the contract Yarbro failed to mention she was only going to list it on Remax MLS site and then the other internet sites. She did not inform me that there would be NO open houses, NO caravans, NO mailers and NO other forms of advertising. We listed the house at $165,000 not $207,000 as she mentioned. She did not use a professional photographer she used he phone for photos and a video.

Over all she was only going to do a 1/3 of the work but still expected a 3% commission. She should only receive a 2% an that is more then fair.
Two weeks after listing I went in and dropped my price down to $149,900. I only had two inquiries in that two week period. Once the price was dropped I had considerable more interest and went into escrow on a offer. When I lowered the price I also had to reword the description of the property. She failed to point out the major upgrades on the property. She also posted 10 airreal photos in front of the actual house and house photos. Very poor presentation.

We ran into a issue during escrow. Chicago Tile found a lien on the property that should have been cleared from the previous owners. Something that my title company failed to find when I bought the house. Yarbro failed/refused to inform the buyer and buyers agent. Even after I've asked 4 times to have it done. She talked with the lawyer/title company that sold me the house and worked out a deal to have it removed from our present lawyer back to him. When I found out through a call from my past escrow company and was informed that I had two chooses. Both of them was to move my escrow over to him and he would have his insurance company insure the title by working around it. Or let him sue the foreclosure lawyers for not disclosure. He said he would cover the cost. I said no. Told he was legally responsible to fix this and no way was I getting involved in a unethical work around fixing. He fine that I was on my own. After the call I called Yarbro and asked what the hell she was doing talking to him and working behind my back without my sayso. she was told not to discuss this again with him. She also implied that our present escrow lawyer was involved. Which I found out was not involved. 4 days later if informed Yarbro of two possible opportunities I was going to put to my present escrow to see if there insurance company would be please. Yarbro went and spoke to the escrow company and she also spoke to my old escrow company after she was told not to. Claiming to represent me. When I found out about it she informed me that if the seller wants to switch escrow company that I don't have a say. I pointed out that that was [censored] we have a contract and any changes will need my approval. I was told her that I was reporting my old escrow company for failure to properly do their duty and for extortion. It is clear Yarbro did not and does not have my best interest. For she was defending and working once again against my wishes and best interest.

It took me 4 times to request that she notify the buyer of the lien. It took me 3 times to get her to put in writing that a extension was needed.
Yarbro keep tell me she either spoke to or txted the buyers agent. I had to remind he verbal communication is NOT LEGAL or binding. Written communication is period.

My old escrow is a company that remax in lexington does business with regulary. An they did not wish to cause issues for future contacts. This was Yarbros Brokers reply to me. Linda remax broker was informed of all these issues and refused to do anything. Even when I pointed out the lies I was told before signing a contract.

The lack of work resulting in having to over pay through commission is bad enough but to be lied to, not be properly represented, to have ones agent work behind my back. An to have to micromanage Yarbo to get her to follow real estate law and ethics is totally disgusting. And to be told by a broker that homes in the countryside don't get open houses or treated the same as other areas is because it is a waste of a agents time and money.

We have wasted 6 months in a false hope given by your reator harry. He promised to sell us 4 bays and kept us in loop. We kept requesting him to do the final paperwork but he kept on delaying it. Now we came to know that he is trying to sell the same property to others for more money.

We wasted alot of $$ in this waiting process. We had to make a new company to get the paperwork which we did. Also we had burrowed the downpayment fr bank for which we paid interest. I dnt understand why do the realtors have to do keep people swinging. Why cant u be honest and tell the truth. Why dont RECA teach them lesson of professionalism? So disappointed

Dear Remax management,

I have been looking for a house in Ankara for over a month, and Remax agencies are authorized for the majority of houses for sale in Ankara. In that regard, I concluded based on multiple bad experiences that Remax agencies and staff definitely need exhaustive training sessions on code of conduct, communication and customer relations.

Following are two worst examples among all, as well as my specific grievances to report:

An agent from Remax Plus (Ankara) : On 18.03.2023, we had an appointment to 11.20 am for advertising of a house. I followed the navigation through the pointed location in the relevant website and arrived on time. After waiting a reasonable time, I called her and her response was «You were supposed to request the accurate location of the house, the one in website was automatically and randomly appears when writing the name of neighborhood» This information is false because I personally am able to make precise positioning of the locations in that website (www.sahibinden.com). Unnamed small Real Estate agencies are able to do as well. This indicates that your agent is «too busy» for efficient use of technology and care about customers’ comfort and accesibility, as well as not even being aware that major value differences are possible even between different streets in same neighborhood. When she eventually conveyed the accurate location via WhatsApp, I found out that I was at a 20 mins distance by walk. I kindly requested her to pick me up but she said she had another costumer for the same house (for the same exact appointment time). I started to walk, she called me after 10 mins and when I responded as I had 10 more mins, she responded me back that she would arrange the next appointment and I would have to wait when I arrive. Eventually, I asked her how many customers she arranged for the same appointment date and time; which leaded us into argueing. She told me that she had never been mean to me but I was pushing her! I hang off before letting her to start being «meaner».

An agent from Remax Bien (Ankara) : started conversation by saying that «It is better I elaborate the conditions first, so that you won’t waste my time». We ended up argueing after I criticized his unacceptable intro.

I will provide names upon request hopefully in the next steps towards the resolution.

Consequently, I believe and highly recommend Remax HQ to update their trainings on code of conduct as well as paying extensive attention on communication skills during their recruitment process. As a customer, we would like to regard Remax again one of the most reliable and preferable real estate agencies in Turkiye.

Regards

The worst realtors Ive dealt with in my investing realestate career, and thats a lot of past sales. I could write a book on this negative very frustrating experience but I will just say very very unprofessional, unethical, does not have your best interest, talks down to you, wants to price your property below market value and just wants to make a sale. I never thought I would run into such an unprofessional realtor but I did. I even reached out to the main Remax broker, nothing done so I pulled all my other remax listings with other Remax realtors. I will never ever make that mistake again or deal with Remax

Jeff Bella is the broker in question. He runs the Remax office on Ambergrys Caye in Belize. Hired him to sell our property there and got no help or guidance from him at all. An agent, let alone a broker, is supposed to provide help and guidance of a very difficult transaction. He did nothing. It has taken over a year to finalize the closing which he did not even attend. We had to hire our own attorney to provide the assistance Bella did not. A great expense we incurred for the lack of Bella doing anything to assist with the closing. The closing did not happen on the closing date to due to Bella not providing any information to the buyers, or us the sellers, him being the agent for both sides. We have withheld his commission due to that fact of having to pay an attorney for his lack of assistance. Now he is threatening us with fraud. I am seeking legal advise again on my own and possible punitive damages from him and Remax.

It is astounding that someone like Remax will franchise a person like this. Remax should really revoke his franchise license and look into possible legal action. This agent has threatened us previously in emails when we pointed out to him that the attorney fees we were having to incur would come out of his commission. The last 6 months before closing he made no attempt to contact us at all to find the status. Strangely he is the one that set up the closing and the financing for the buyers with Atlantic Bank and his buddies at the bank. This situation all sounds very sketchy and possibly illegal.

Bella threatening us with fraud is the last straw with him. I know things don't operate the same in the Caribbean, this man is out of control. He has not ethics whatsoever. An agent or broker in the USA would never be allowed to operate like this. His lack of concern about a deal he arranged and refused to assist us is his problem not ours. Remax needs to get a handle on this man.

İ had already argued on october 2022..

My advert iş Clear even from title (realtors never CONTACT!) and deeply in explanation, however your Turkey head never cares your stupid stuff..

Lastly i was threatened bu killing by another Remax agency and i didnt send it your Turkey head department again Via email. Because several times i was destroyed with Remax and i had sent all and that head Office staff (Sultan), didnt even respond me.

Ok maybe you like deatroying people.. Maybe also it is a general habit to threaten people by killing.. i have no idea...

Firstly the [censored]ing stupid sending message from Remax account and i blocked while saying dont you read... Then he sents message from another account and he threatens me bu killing me!

PLEASE [censored] offf!

We used Remax in St Robert MO to manage our property. They kept our full 1350 deposit and said the funds went to work within the property. We inquired for receipts as we questioned the legitimacy of the work completed. They never provided documentation of work from vendors nor would they provide the vendors contact information for us to contact them.

Remax

I have been fighting for years and spent thousands of dollars already in legal and my house is full of mold and extreme damages from Jessica Mraz-Howards fraudelent real estate transaction. I even won my Placer County Realtor case (as you know). I just had to retain an attorney to get my house safe from the hidden leaks, tree roots that damaged sewer and floors, the list goes on.

PLEASE, please reconsider not fighting this case, because the receipts keep stacking up. Natalie Grand

This e-mail is in regard of my complain against to Mr. Ilkay Çetiner who is Real Estate Consultant, at Re/Max Fresh in Urla, Izmir, Turkey which I've authorize Re/Max Fresh as Real Estate Consultant for renting-out my property at Urla, Izmir in Turkey. Mr. Ilkay Çetiner has been assigned by Re-max Fresh, hence most of the time he was the focal person during renting period the property.

Obviously, Mr. Ilkay Çetiner was maintained quite cooperative relation before renting period, which he advised me to buy & install heating pump which he stretched that, heating system would ease renting period (I was in hurry for financial reasons) and to increase value of the property, which I still believe him it was for a good reason. Following to this, I purchased a heating pump through him and paid him 50.000,00 TL via Bank Transfer, proof of transactions can be provided upon the request.

Unfortunately, the heating pump was not performed well from after installation of the pump and initial usage by our tenant. I've approached couple of times Mr. Ilkay in this regard to sort-out the problem which he has called the maintenance team to fix the problem. However, those actions have worked in very short duration (likewise 6-10hr) neither the problem is fixed nor insufficient heating complains from the tenant. Later, I asked him to remove the heating pump from my property and refund me the full payment that I've paid to him. However, He was addressing me to contact and deal with the service where he got the pump. Although, I've never contacted with those gentleman, as I mentioned earlier all business and payment was done to Mr. Ilkay Çetiner who is the first party to me.

In follow to this, I've raised my complain to the Office manager of Re-max Fresh to resolve our dispute with Mr. Ilkay Çetiner. The office manager initially was in interested to resolve the dispute and he had couple phone calls with me to stretch the pump will be returned and full payment refunded.

Unfortunately, He is no longer seriously trying to resolve the dispute and referring me to deal with Mr. Ilkay. As of today, I have not performing heating system in middle of winter and numerous complains from the tenant, on the contrary Mr. Ilkay and the Office Manager are still stating that they are taking care the problem, unfortunately the remedy is the same.

I am deeply disappointed and regret to working with these gentleman who are taking lightly the matter, since I am no longer financial income for them. I do believe that, this subject condition is only limited with the subject individuals which do not reflect companies profile as a leader real estate firm globally. I am duly requesting for your attention and valuable time which I can explain you necessary details to sorting out my problem.

Your Sincerely,

Ahmet Sefa Ozer

Realtor approached my senior parents.
Made an offer. My parents felt it was fair, they did not haggle or negotiate.
Told, purchase payment would be deposited in nov 2022, they could live in the house for 6 months. For each month of residency, they would be charged $1 per month.

The realtor kept insisting, take your time, no rush.
Problem, this verbal agreement was not made in writing.
Purchaser purchased the house with the intent of destroying the house to build a trucking parking lot.

Dec… realtor asked. Would you consider leaving sooner… my parents were considering … April (as they are renovating another property)
Jan 5 realtor called, purchaser wants $3000 per month. When my mother called back, he now said $4000 per month, she told him she is willing to pay $3000 per month. I firmly disagree what happened to the original verbal agreement, she told him… draft a proper agreement specifying the terms (dates, time, amounts)… as of Jan 19th we have not received any feedback.

For this reason, my family is scrambling to move out asap … we are taking time off from our full time jobs, to renovate the new house and move out the furniture as quickly as possible.
No contract is extremely unethical, and negligent misrepresentation. I’m furious with the undo stress imposed on these seniors, and our entire family. I firmly believe if the buyer wants money, the realtor should be on the hook for not doing hos job and protecting both parties.

Additionally, in the house my parents purchased, “i” found the property and asked the realtor to show them. He got paid commission … your welcome… happy I did your job for you… so we got screwed twice. Good job remax

I am Sandeep Dubal, Agent with Remax India , I have paid Annual membership fees in July 2022 , till date neither agreement is done by the company nor i have received any leads from the Company . I am fed-up following up with their officials there is no response from them , request you to get refund of my Annual Membership fees asap.

# +[protected] / [protected]

sandeep.[protected]@gmail.com

I was doing the remax scholarship, and the director Eliza hung up on me. Then lied and kicked me out of the program. I asked questions about compensation and working in the mean time, before boot camp. She lied to the broker Maria and told her I said I wanted out. I needed to know times and information, so that I can be prepared for the outlook of things. She completely lied and didn’t seem to understand why I was asking questions about working. She said maybe I wasn’t devoted enough. Over reasonable questions. Terrible experience, and another company should have access to the scholarship funds.

We bought a special care home/residential home from our realtor, Stephanie Wilkins. We bought the property sight unseen, and we relied on Stephanie's morals and ethics to help us out. In the end she misrepresented this property, and she showed us only what she wanted us to see. Her numbers for the business spreadsheet were fraudulent. She did not disclose major details like flooding, mold, and a plumbing issues. She was negligent and did not represent us at all.

We have extensive proof of everything including photos, emails, texts, videos, and the staff that work here to confirm that this information is completely accurate. I am absolutely disgusted with this deal. This is a special care home for mentally challenged residents and Remax sold us a lemon and failed to protect these innocent people. I definitely want something done about this!

I’m filing this complaint in regard to a Realtor named Charmayne Keith who works for REMAX in Kingman, Arizona.

Ms. Keith was representing us with the sale of our home in Kingman, Arizona. My wife and I sat down with Ms. Keith, agreed upon an asking price for our home, and signed a contract with REMAX. We then trusted Ms. Keith to place our home on the market and carry out the appropriate advertising functions, such as a lock box and a for sale sign in front of our home.

Bur instead, Ms. Keith placed a for sale without an address at the end of our road, one-eighth of a mile from our home. And when we left our home on December 15th, there was still no sign on our property or a lock box on our front door – even though we explicitly asked for these things before we went house-hunting in California.

We then found a home to purchase in Fallbrook, CA. The Realtor representing the seller contacted Ms. Keith via telephone and Ms. Keith told her that our house is not worth our asking price – even though there are smaller homes in the same tract that are asking higher prices.

So I called the REMAX office and asked to speak to a manager about this issue. But no one ever returned my call. The only response from REMAX was an electronic document requesting signatures to cancel our contract with REMAX.

Naturally, I’m not knowledgeable about all the ins and outs of real estate. But the behavior of Ms. Keith – which amounted to lying about what was discussed between the sellers and their Realtor – seems incredibly unprofessional – and it has probably cost us the purchase of our desired home. While the management of the office didn't even take the time to call us and hear our complaint.

I signed a lease for an apartment in Newport Vermont. After paying all the fees and signing the lease I did some investigating online and found out the information about the lessor is fraudulent. The "business" listed on the lease, Adam Kipp Property Mgt., doesn't even exist in the state of Vermont as a registered business. I hope someone can help me. I am a disabled veteran with a debilitating back condition and I haven't even started moving in yet because I don't know what to do. I have to be out of my current residence.

Ronald Conroy

[protected]@gmail.com

[protected]

Pathetic service Remax Properties. Signed an OTP in which the owner was happy with. Knew from point of OTP that the agent was unhappy as I personally managed to bring the owner down by 60k (obviously less commission for him).

Agent mentioned he'd provide me feedback in the next week, 2 weeks later no response. I contacted him and he says unfortunately someone else put in an offer 30k more. I price matched as I really like the house, he assured me my offer would then have first preference.

Weeks of chasing him up for feedback. Today he posts on his whatsapp status that the house is sold. I commented on it with a question mark. His response is 'bad news that bond got approved, the first offer'.

Disgrace!