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4.2 9 Reviews 191 Complaints
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Re/Max Complaints 191

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5:55 am EDT
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Re/Max bad service

Transaction Fee Today I went to the above broker to retrieve a paper called a Listing Agreement that seemed to be missing from my file. When all of these papers were signed, the real estate agent took them and dropped me off copies the next day. Anyway, when I got the Listing Agreement, much to my surprise, I had supposedly signed an agreement to pay the broker a "transaction fee" of $695 plus his commission. I truly do not believe that line was filled in when i signed the agreement, but if it was, it surely was never explained to me that I would be responsible for that charge. Strange thing is; there is no transaction between the broker and myself, they have never shown my house, advertised it ... no open house ... nothing. The buyer passed by and saw the sign. Is this transaction fee legal? What can I do about it?

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11:41 am EST
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Below is a copy and pasted letter that I wrote to the Texas Real Estate Commission requesting an appeal. TREC wrote an advisory letter warning Janis Adams and RE/Max about Mrs. Adams forging my initials (which she admitted to on tape). The complaint is explained in detail below. Dear Ms. Lindquist (a supervisor from TREC), A little over two years ago...

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3:00 pm EST
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Re/Max bad service

We made an offer on a single family home in Towamencin township on May 16th contingent on a successful home inspection with a deposit of $1000. We choose "option 1" on the agreement of sale. The inspection did not go well and we elected to continue our home search. The realtor says he cannot release the $1000 deposit to us without the seller's signature and the seller refuses to sign. The home inspection was done May 24th and the seller's agency (Remax) has continued to show the property despite a breach of contract.

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Daniel LIuzza
Metairie, US
Jan 09, 2010 11:09 am EST

Remax Mandeville, La has two agents that will do anything to make a buck Trish and Dave Garrett

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D
7:37 pm EST

Re/Max bogus leads and unwilling to refund

The company used a very appealing sounding lead program that turned out to be completely bogus and after we canceled the account they kept sending leads and charging our credit card. Company was unwilling to refund the money. Stay clear.

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john mcclatchy
Nov 25, 2008 2:29 pm EST

Reply Real Estate presented a program saying that theycheck out leads. The leads they sent me were bad. Comments were "I don't want and never wanted to sell" this was from a lead who according to Reply Real Estate was ready to sell. They took days to answeer any calls. They were very clever never put anything in writing. A real Scam.

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8:25 am EDT
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The poor excuses for realtors/property managers at Remax/Team Athey in Richardson (and Rowlett) Texas define how pitiful service, negligence, and dishonesty go together to prevent returning a security deposit to a tenant. Mother and daughter Suzanne and Sarah Athey are completely non-existant when it comes to resolving problems (no matter how severe) with...

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4:22 pm EDT

Re/Max not return of rental deposit

I moved out of my rental property at 1034 Cantabria Heights, Las Vegas, NV 89123 for over 30 days. Based on the original lease the company has 30 days to return the deposit. I have sent an email in an attempt to obtain verification that the deposit was returned with no response. The original deposit was $1400.00 which there would be dedcutions for cleaning and changing of locks.

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6:03 pm EDT

Re/Max shows house without permission is imbedded with a slumlord (jullie allouch)

showed house without permission then will not even return a phone call when i questioned her about leaving the door open. she also lies about houses she sells such as new roof, fully remodeled(black mold).so on and so on. just a bad person.period!

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5:55 pm EDT

Re/Max showing house w/out notice just walks in and leaves door open upon exiting

showed house while my wife was not home and i was at work with no notice. my wife came home to cars in the driveway she thought we were being robbed but alas it was just the landlord showing the house that is in foreclouser that we told her that we would be out of on the following tuesday with no phone call or anything we have given our number to her several times still she has no morals

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12:00 am EST

Re/Max terrible service!

REMAX LTD Select [protected]; [protected]. Can a Broker not be held responsible for her agents acts? According to Darlene (broker) she does not "mother" her agents. Roy Garcia, realtor, has mislead me in promising to property manage, free rental guarantee, 100% financing of loan and signed an agreement to pay a portion of the difference between my total mortgage (1st&2nd) and the monthly lease in excess of $350.00 just so that he could lure me to close a real estate sale. Furthermore, he promised to pay $500.00 as a referral fee for allowing his company to do real estate presentation at my house and inviting a party of at least 5.

He has been on default for more than five months and refuse to call me back to resolve the matter. He did call me once, and made promise to stay current in his obligations. Up to this time, he remains on default. This has caused me severe financial hardship.

He has also failed in his responsibility as a property managment and has not responded to my demand for him to release the current tenant's security deposit inspite of being notified that property management service has been terminated.

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Consensus
US
Aug 07, 2012 11:04 pm EDT

First of all, why would you buy a house you can NOT afford! You don't need a financial advisor to tell you how to manage your finances let alone buy a house! You are not the only victim in this financial rut. Millions of people are in the same position you are in hoping to live a false American dream. My advice to you is to start watching the news and get with the current economic conditions. Realtors are salespeople trying to get the best deal thats their job just like any profession or career. Stop buying things you cannot afford, save your money, and live within your means even if it means living in lesser conditions. Start shipping at the 99 cents store and be smart! Good luck!

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J6 and 33rd st.
US
Apr 19, 2011 5:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Those two con artist ruined my credit. I know a few more that suffered and still suffering from what they have done. Roy and Mary Jane showed me properties all over Lancaster. They could finish each other sentences. I just hope I don't see these two again coz I will probably be ending up in jail.

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You know us
US
Aug 06, 2010 11:25 pm EDT

We have been a victim of this scam too. Maryjane Higa was the one who introduced us to Roy Garcia. She was all playing nice and flirty in convincing us to buy properties in Lancaster. They said we can buy more than one house and if it is not rented they will rent it out for us. Maryjane Higa as much as Roy Garcia deceived us too, a big time liar and deserved to be out of licensed too if she is. When we started having problems with our properties, Maryjane Higa started ignoring our calls. Once we got hold of her, she blamed everything on how stupid property mangement is led by Lilibeth Leviste who happened to be Roy Garcia's wife. Isn't that too lame? Do they think they are too smart for us not to know their lies? Their propoganda left us and I know alot of people in this financial mess. They promised you a better future and yeah right, they are only good when they see $sign in you but after their commissions, they are gone. Roy Garcia and Maryjane Higa can not be trusted, they will fool with all their sweet flirty smiles and a future in the bed of roses that is too good to be true. They are not after their client's welfare. BE CAREFUL...I HEARD ROY GARCIA & MARYJANE HIGA ARE STILL OUT THERE DOING BUSINESS AS USUAL! --------- Torrance Victims

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Ben Bray
Nov 07, 2007 9:35 pm EST

Roy Garcia did the same thing to me... Roy had agreed to manage my property and pay the mortgage on my property (not the standard going rate for rent in that area but YES! the mortgage) until his management company could find me renters, including doing repairs up too code for section 8 or private party! well nothing was done except for one rent check for 1,550.00 YES! not the mortgage which was originally agreed by Roy himself (not the 1,900.00 mortgage) but the going rate for rent in the area which was like pulling teeth to get it! and the only way I did get it ... is because my brother frank worked in the same office and constantly hunted him down for my payment... S O, 19 months later...no more agreed payments to pay the mortgage, no potential renters and minimal repairs done that of course I was charged for... and a loss of over 40,000.00 later! because of him my financial situation is in turmoil! and all this was agreed upon ''IF'' I would let his loan officer Carlos refinance my girlfriends home loan!

He needs to be held accountable immediately! He was a Remax employee! Ben Bray.

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J
12:00 am EDT

Re/Max what ever happened to ethical business practices?

On Friday March 2, 2007 I viewed a property that was shown to me by "Corrine" who represented herself as a Remax real estate agent. On March 3, I submitted all of my application paperwork on the property. I followed up with "Corrine" on Monday March 5 and then again on Thursday March 8 to see what the progress of my application was. On Thursday March 8 "Corrine" explained to me that she would have an answer for me by COB that day. By seven that night I had gotten no answer. The next morning I went to the Remax office to try and speak with Corrine. Instead, I ended up waiting an hour until the "Manager" came in. He explained to me that there were "6 or 8 bids on the property I had been looking at and that Corrine would submit my bid but there was no promise that I would get the property". Having been already jerked around I withdrew my bid on the property.

Today, March 21, I found out that mine was the only bid on the property. And that Corrine was a secretary and not a real estate agent. It then became apparent to me that the "office manager" who I had spoken with also lied to me. Great way to a run a business guys! Hope you can explain this one to the Maryland board of realtors!

Is this really the kind of service that Remax realty wants to extend to its customer's in one of the wealthiest and busiest real estate markets in the country? What ever happened to "ethical business practices"?

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12:00 am EST

Re/Max plays dirty!

I am writing to inform your readers of a business deal I was in with Melinda Titus, with Remax One, at 27 East Main Street, of Webster, MA. While in the process of purchasing a home that they were advertising, I had tons of problems with either no returned phone call or long delay’s in their responses back to my real estate agent as well as my Fiancé.

I am a first time home buyer and do NOT think that buying a home should be as stressful as Ms. Titus with Remax One had made it for my fiancé and I. Due to all of these problems and delays in their responses back to us, we backed out of the purchase.

The sellers of 6 Barry Ave., Dudley, MA then decided that they had the right to keep half of our deposit, which is completely unfair considering we did everything possible to get this deal rolling and us into a new home with no cooperation from the seller’s side. Their agent with Remax One took their home off the market preventing other potentials views from looking at it. The sellers as well as Melinda Titus seemed to do everything in their power to prevent this deal from going through.

I just wanted your readers to know how disappointed I am with their service and would like to give anyone considering using Remax One in Webster, MA a heads up on how unprofessional they are and in my words “Play Dirty!”

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Markskyrdr6@gmail.com
US
Feb 18, 2024 1:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I recently tried to purchase a home and after being bullied by the agent, I lost hand money of $2500.00!

There were derogatory remarks and also other purges for more money to put down to insure the seller gets what they want.

I have tried to contact the office but to no avail!

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Siddiqasoofie
US
Oct 11, 2023 11:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My property is listed as for sale New and it's been 3 year now that I told that agent to remove it from all the website. As I'm looking at the Google searches i see my home readvertised in remax property and what a fraudulent action when it is Nor For Sale.they cant seem to help me even after showing them the link correspondence

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JamesPOP
Milton, CA
Jul 11, 2023 1:46 pm EDT

I tried to speak to this agent but he was very rude and made anti-LGBTQ+ comments and refused to give me his pro nouns.

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Mwelase89
Pretoria, ZA
Mar 04, 2023 5:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I'm currently crossed and disappointed after I've been loyal to you for almost 2 years I received an email from Remax on the 21st of of February asking to vacate the premises 28th February and that's such an unfair short notice, the reason was they wanna Renovate the premises.

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complaint.S
CA
Oct 22, 2018 9:17 am EDT

I had very bad experience of my life. Nadeem Khalid is a lier and one of the fraud agent in Mississauga. I would recommend people to stay away from him. Never ever trust on Nadeem Khalid and his team. My first memorable moment become worst mistake of my life.

DO NOT TRUST ON Nadeem Khalid.

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complaint.S
CA
Jun 27, 2017 8:07 pm EDT

I had very bad experience of my life. Nadeem Khalid is a lier and one of the fraud agent in Mississauga. I would recommend people to stay away from him. Never ever trust on Nadeem Khalid and his team. My first memorable moment become worst mistake of my life.

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complaint.S
CA
Jun 27, 2017 8:07 pm EDT

DO not trust Nadeem Khalid.

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marish
Webster, US
Jul 23, 2009 3:52 pm EDT

Melinda works for me as my buyers agent, the condo i am buying is a bank foreclosure and i have not had a problem with her or the bank. Maybe, i don't have a problem because she works for me as my agent. My condo is getting ready to close and it has only been 3 weeks. The condo does not have any cabinets or countertops, melinda gave us $1000 to buy new cabinets and counter tops. Melinda is a real good agent! :) I would recommend her regardless of the above negative posts.

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UR THE LIAR
Quincy, US
Jun 21, 2009 3:07 pm EDT

so sad that Melida would jeoperdize the dreams of home buyers because she is not organized and is very unprofessional. C learly from the complaints about her there is something wrong with the way she does business.

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UR THE LIAR
Quincy, US
Jun 21, 2009 2:59 pm EDT

this melinda lady looks like a REAL bad apple!

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About Re/Max

Screenshot Re/Max
Re/Max, short for Real Estate Maximums, is a global real estate franchise company. Founded in 1973 by Dave and Gail Liniger in Denver, Colorado, the company has grown to have a presence in over 110 countries and territories with more than 8,000 franchisee-owned and operated offices. Re/Max offers a range of real estate services, primarily focusing on residential property sales and purchases. Their network includes both residential and commercial agents, known as Re/Max agents, who assist clients in buying, selling, and renting properties.

The company provides a platform for agents to share listings and resources, ensuring a wide array of options for potential buyers and sellers. Re/Max agents are independent contractors who have the flexibility to operate their own businesses under the Re/Max brand, benefiting from the company's extensive training, marketing tools, and global brand recognition.

In addition to traditional buying and selling services, Re/Max also offers ancillary services through their affiliates, such as mortgage assistance, title insurance, and home warranties, aiming to provide a comprehensive real estate experience. The company's website, remax.com, serves as a portal for property searches, agent searches, and resources for buyers and sellers, including guides and advice on the real estate process.

Re/Max is known for its red, white, and blue hot air balloon logo, symbolizing the company's "Above the Crowd" philosophy, which aims to signify a commitment to reaching higher levels of service and results.
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Overview of Re/Max complaint handling

Re/Max reviews first appeared on Complaints Board on Dec 19, 2006. The latest review Mixed Experiences with Remax Success was posted on Mar 6, 2024. The latest complaint REMAX agent frauded me and Remax lawyers up. So sad. was resolved on Feb 21, 2023. Re/Max has an average consumer rating of 2 stars from 772 reviews. Re/Max has resolved 40 complaints.
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  1. Re/Max Contacts

  2. Re/Max phone numbers
    +1 (303) 770-5531
    +1 (303) 770-5531
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  4. Re/Max address
    5075 S. Syracuse Street, Denver, Colorado, 80237, United States
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    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 11, 2024

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