Red Wing Shoes
Reviews and Complaints

11/5/2023 at the Ogden Ave store in Downers Grove IL

I liked a pair of shoes 11-W the store did not have them in stock, I asked if they can have them shipped to the store, so i can try them on. I was told you have to pay for them first. Don't you think the store would order that size for other customers.Was told he can't order them at this time, what the heck does that mean ?I have been a loyal customer for 20 Years. Why would I buy a pair of shoes with out trying them on?

Long term customer pleased with quality and sturdiness of shoes and purchase a pair ever year to have shoes on continual rotation, until they discontinued the USA Manufactured shoe and replaced it with a model now made in China. They assured me it was of the same quality. Wore them a few times but the comfort was not there and they spent a year in the closet whilst I continued with my older model shoe rotation. Went to purchase another shoe from the same Redwing store they would not take the Chinese shoes back but were quit prepared to sell me another pair of the same shoes. I left discontinued my long relationship with them and purchased shoes of another brand. Time went on and to make use of the shoes and get some value out of them I decided I would wear them as comfort really would not be an issue as I was taking a cross continent trip over a period of six weeks. In about almost six weeks I was surprised to find one shoe leaking when I was gassing up on a very rainy day.

Turns out with inspection that the sole were cracking in half and the facade of a heel had worn through an was delaminating. Upset at finding out I have been so cheated by REDWING I approached them to make good on their product. They had me photo the defective shoes and offered me $25-$75 coupon for a new pair but I would have to ship them the shoes at my cost with proof of purchase. I had long since mislaid the receipt and all I had was the remains of their REDWING brand crap shoes. As a senior with a limited income now I am angered at having spent my working life spending my hard earned money to be treated like a scam artist taking it on the chin for trusting their products. I went to REDWING out of trust and spent $279 plus tax on these shoes whereas I could have had the same crap shoes from Walmart at $39.95 pluse tax and possible had better wear and comfort and no felt swindled in the end

I have been buying your boots for over 18 years I was very satisfied with the boots I purchased now I go to the store and they say they can't get them I believe if you are going to eliminate the product you should at least let conserves know I'm so unhappy with your service ! I guess I should look in to another boot store you are not a store that can be trusted to serve our needs ! SHAME ON RED WINGS 👎

I ordered a pair of shoes from your Austin Texas store(5400 Brodie ln.) on Saturday, May 7, 2022. They are being sent from a store in San Antonio Texas. It is now Thursday, May 12, 2022 and they are still not here. What is the problem?

Okay so basically today is April 19th I originally purchased a pair of Red wings boots from the store in Saginaw Michigan a year and a half ago. And from my understanding from the radio from the ads from the paper from anywhere at Red wings is advertised it states that the boot is reconditioned for the life of whatever they say. So you guys are supposed to do something to the boots right. Well I'm not happy I took my boots into the store to get sent out on March 10th today is the 19th I went and picked them up today. No if you are a working man like me you need your boots I have been without these boots for way too long and will really gets me is there's nothing done but some new shoelaces that's it so you guys this whole advertising thing you guys get people to buy these boots and then you don't do what you say you're going to do at all because these boots came back exactly the way they looked when I sent them out nothing was changed but some shoelaces. They was even nice enough to send me back the same insoles that I had in the boots.

j'ai passer une commande pour une paire de botte et je l'ai jamais recue

I purchased this pair of shoes on vacation, I got home and the first time I put them on, a rivet came off, see picture below. I don't think this is acceptable for a $200 pair of shoes. I do not have a store near me to return these shoes.

Dawn Eskau
W5541 Elk Rd
Montello, WI 53949

[protected]

The last 3 pairs of Red wing black work boots that I've purchased they all had the same issues which is the rubber sole is seperating from the boot. These are not cheap and to get not even 6 months out of them is totally unexceptionable. In my husband's shop we have it mandatory the our employees wear Red wing boots cause we believed in them for so long. We've never had a issue until recently with the last 3 pair. And replacement less than 6 months is getting costly.
Michele Cascio
[protected]
Po box 107
Nocatee, FL 34268
[protected]@gmail.com

The boot is very uncomfortable tried to wear couple different times since purchased last week and cannot even wear boots cost me 179.00. Reach me at [protected]@gmail.com or [protected]. I've worn numerous different brands and none have hurt my feet as bad as these red wings do I know you have break them in but the pain these cause my feet are unbearable and they are the right size.

I bo7ght this product n 2018 and developed problems on my feet I never had before.
First some bumps developed in the middle of my feet. Thinking it was just a natural occurrence I continued to wear the boots.
I actually thought they were great because it is the first waterproof boot that really IS.
Today I developed a sore left ankle making it darn near impossible to walk. My daughter said she had a similar problem from wearing low arch shoes.
I am on my way to a DOT doctor now to see what the cause is but I repeat: I've never had such concerns about work boots in my whole LIFE!
ps. When I bout the boots I told the seller I didn't feel much arch and he sold me some arch support pads. Are these boots made archless?

I am a construction worker in the midwest this is my favorite and most comfortable boot. It's also the most popular boot amongst all trades, men & women on the jobsite. Can u Please make this model with an insulated 400 gram. It is definitely neccessary in the fall and early winters.
400 Gram Insulation, slip/oil resistant bottom, SAFETY TOE, 8inch & 6inch options.
It's already a costly boot, but we the people are willing to pay the price for more options with this particular style of boot.
Thanks in advance
Best Regards, Mr. Beckham

I have been a big fan of redwing boots. The boa system has been a big favourite. I have been using redwing for around 8 years.

But unfortunately the last few pairs I have purchased have not kept to the standard Im used too.

I am subsea engineer working on a semi sub drilling rig. I am on my feet 12hrs a day for three weeks. The last pair I purchased lasted just three trips (9 weeks) offshore before the fell apart. This was the second pair that have fallen apart in as many months.

The style of boot is the 3282.

I have just purchased for the first time 3240 which seem a much better quality.

I am a loyal customer just wanted to see why the quality has become poor.

Images attached.

Regards,
Neil Harford

i would like to let you know that my husband has had nothing but problems out of your work boots for the price we paid twice now for your boots im very disappointed and not to mention we couldnt return them that was 400.00 down the drain very disappointed in your boots and company.My email address is [protected]@gmail.com thanks jennifer my husband works hard for his money from daylight til dark and to have to throw the boots away cause they wouldnt exchange for another pair rediculious. I guess its easy for yall to spend 200.00 on a pair of boots twice.

Special construction technique and materials ensure that midsoles "explode" and complete their destruction in landfills, where they end up prematurely. Durability? Wear? Not a Red Wing/Vasque value any more. YOUR boots? Don't get too attached or invested in breaking -them in. I am Parker Meadowcroft [protected]@gmail.com Contact Vasque and enjoy the fables they will tell you to make you go away in false green shame, baffled by the bull crap. "Think of the environment! It's a GOOD thing your boots have exploded on you!" I own three more pairs of Vasque Boots; it is NOT a good thing. I'm...wait for it...a...pissedconsumer.

Bought these boots 3504 summer 2018 same boot except I got 6" instead of 8" and same size I always get, but these boots are too narrow at the steel toe. Since wearing these I've developed two bone spurs and a corn I have medical paper work to prove. Is there anything you could do to fix this or replace them. I've been wearing Red wings for 19 years please help. You can reach me at [protected] my name is Brock or email me at Kaskaskia_river @hotmail.com thank you