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Ritz Crackers
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Ritz Crackers Complaints 407

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H
12:38 pm EDT
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Ritz Crackers hint of salt Ritz crackers

Every time I open a sleeve of your crackers, there are many broken crackers inside. Also, the ones that aren't broken break as soon as we use spreadable cheese on them. My husband gets upset with me and I try to explain how crackers could be broken. I am a long-time customer of Ritz crackers. I serve them to company and use at home all the time.

However, I am looking to Triscuits or any other stiffer cracker and will no longer purchase your product

Hope Del Monaco

[protected]@comcast.net

box ID: 10dec22AZ310-3 0618

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A
3:42 pm EDT

Ritz Crackers Ritz toasted chips sour cream and onion

Ordered box of 6-8.1 oz bags of toasted chips from Amazon on Aug 9,2022. All the bags of chips were too salty! I normally buy 2 bags every week from foodlion. Upc code is [protected], date 03Apr2023XEZ1S3 on box and bags. Somebody must have dumped too much salt in the mixture. I will continue to buy product. I am 80 yr old Senior citizen who is disabled. Would appreciate gift coupons to continue buying product. Thank you for your attention. ANN WARNER, 114Pinetree Dr. Washington, N.C 27889, [protected]@gmail.com ph [protected] home.

Desired outcome: Please refund with store coupons or gift certificate

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J
3:56 pm EDT

Ritz Crackers Ranch flavored Toasted Chips

I saw the word New on the front of the bag and thought this was great. I was having company that weekend and making my special spinach/artichoke dip and thought this would be a perfect chip to dip. Boy, was I wrong. As I put the chips in a fancy plate, I thought this can't be happening. They were 99% broken little pieces. How can someone even dip these. I was angry and embarrassed to put these out, so I ran out and bought a back-up to use with my dip. Not only did I initially pay for these, which by the way got thrown out, but I had to go out to the store again and spend more money.

Informational: 8.1 oz bag

Distributed by: Mondelez Global LLC, East Hanover, NJ 07936 USA

Expiration 08 Jan2023XEZ1S1 UPC code: [protected] [protected])

Desired outcome: I would appreciate a full refund because I will certainly not purchase another bag of these chips.

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9:05 pm EDT

Ritz Crackers Peanut butter 8 pack

I bought a package of 8 packs of peanut butter crackers at Target last night, 08/w0/2022. When I went to get a package I realized that it was missing two of the crackers from the package so I picked another package. I opened it and three of those crackers were missing the peanut butter and the other half of their cracker. (only top halves, no bottom halves) So upon examining the other packages four of the packages were missing bottoms and one package was missing complete crackers. Pkg #[protected]

Desired outcome: A coupon for another package.

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12:03 pm EDT
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Ritz Crackers ritz stackables

I bought a box of your ritz crackers at walmart. when i opened them there were bugs a lot of bugs crawling in the packs not even open. my husband and i got physically sick ,because we ate a few before realizing it. we buy ritz all the time this was very nasty. code on the scan bar is [protected]. what are you going to do to keep us as a customer, waiting for a response, before i post on social media

Desired outcome: some kind of explanation, and compensation for what happen

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6:35 am EDT
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Ritz Crackers human poo in box of Ritz crackers.

we finished the box of Ritz crackers and in the bottom of the box there was an object that looked like poo in the box . we only saw it because we recycle the cardboard boxes.

we feel physically sick . this is disgusting.

please can you get back to me ASAP.

If i do not hear from you i will go to the papers.

thankyou

mr and mrs lock

12 beck lane

beckenham kent

br3 4re

[protected]@yahoo.co.uk

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5:28 pm EDT

Ritz Crackers Ritz Toasted Chips Veggie

This is my second time submitting my complaint. I received no response at all from my first.

The flavor of these crackers was non-existent. Very Bland. No taste of any spice or salt.

8.1 oz

17Nov2022XEZ2S2 04:16

[protected]

Purchased at Market Basket in Portsmouth, NH about 1 month ago.

Well. I'm getting the message that my complaint is too short and will not get attention. So here I go with more verbiage. I love your plain round Ritz crackers and use them to make an awesome crabmeat stuffing for baked stuff shrimp on the holidays.

Desired outcome: I no longer have the receipt with cost, so a coupon for another product would be nice

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11:55 pm EDT

Ritz Crackers The Ritz Peanut butter Crackers 8 pack

I opened up my crackers hoping to have a nice evening snack but I was surprised to find that one was missing over half of one of the crackers and peanut butter. I was a little bit surprised but I was really dismayed when I found that another one was also cracked everywhere and also had a third cracker. I was then very disappointed that after paying for 6 crackers I only had 4 ok ones.

Desired outcome: I would at least like an apology and a replacement or reimbursement. Two crackers out of 48 is worth about 26 cents if it cost $ 5.96 because it was on sale.

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12:05 pm EDT

Ritz Crackers The original ritz crackers plain except mine where not all plain

Well you see I was opening my back of ritz from the 4 pack original when all of a sudden I had realized there was PENUTBUTTER! On 5 of my crackers this is a serious issue because who knows how many packs of these original ritz cracker where produced in a factory when they are supposed to be plain but yet some how there’s penutbutter on 5 of my crackers now idk how this happens but a family member of mine is severely allergic to peanuts and penutbutter in fact they are so allergic it could make there throat swell and they wouldn’t be able to breath and if I hadn’t notice the peanutbutter on these crackers they could have been rushed to The emergency room this is a serious problem I have proof that there’s peanut butter on these I even tasted it my self my desired outcome from this is I might sew because what if my sister would have ate one of these I’m so scared for everyone else who is allergic to peanutbuter and worried about how many different packs there might be like this one I found today I would like a cash advance of 500 dollars or free ritz crackers of all types for a year and I will stay quite and not sew I re looked bc the packet wasn’t open all the way and there more crackers with penutbutter

Desired outcome: 500 dollar cash advance for 3 months or ritz crackers of all types for a year

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Guy Ferguson
US
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Aug 09, 2022 9:36 pm EDT

I too opened a sealed pack and found peanut butter on them.

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W
11:36 pm EDT

Ritz Crackers Ritz, crispy&thin ( cream cheese & onion

I think I got a bad bag, because they taste burnt and look burnt. I also have pictures

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12:47 pm EDT

Ritz Crackers Ritz toasted chips veggie

Purchased bag at Market Basket Portsmouth NH. Do not have receipt. Just opened bag. Diana Flaherty. 38 Meadow Ln. Eliot ME 03903. [protected]. 17Nov2022XEZ2S2. 04:16. I have loved Ritz crackers since I was a little girl. But this cracker disappointed me. Flavor is very bland and unexciting.

Desired outcome: A coupon for another Ritz product would be appreciated

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4:46 pm EDT

Ritz Crackers Ritz Toasted Chips sour cream & onion flavor

We first bought a bag of these about 6 mo ago and they were amazing! About a month after that, bought another bag…not a single chip had any flavor at all. My fiancé & I went grocery shopping on Monday and we thought maybe it was just a one time mess up, so we bought another bag to try because we had really liked them before! Again, they are just plainnnn ole ritz chips with no seasoning or any flavoring of sour cream and onion, salt, nothing!

Desired outcome: Some actually flavored chips

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3:31 pm EDT
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Ritz Crackers 7 tubes of ritz

Hi,

I just got my grocery delivery. Included I ordered a large box of ritz crackers which should have 8 tubes of ritz in there. I have never, in the years seen a box only come with eight tubes. I took pictures and have the recipes for today. The box was fully sealed.

In the images there are pictures of the recruit which Has where and how I ordered it.

Desired outcome: You guys can choose the outcome. I merely giving a heads up in case Thai was a batch that only had 7 for some reason

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11:43 am EDT

Ritz Crackers Ritz toasted chips

I purchased a bag of sour cream and onion Ritz chips today on 7-12-22 at work at 1621 Heil Quaker Blvd at Quanta Manufacturer in Nashville, TN at 10:15am. I live in Shelbyville, TN. I opened the bag to enjoy them and there is absolutely no sour cream and onion seasoning on my chips at all. I am very disappointed in this incident. This is highly unacceptable for

Desired outcome: I would like a bag mailed to me or something please. I have purchased and enjoyed Ritz Chips cheddar and the sour cream and onion since the product came out.

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12:12 pm EDT

Ritz Crackers everything ritzcracker

i love the ritz crackers, but when i try the everything what a surprise the cracker was just coming apart in very small particles

Will never buy them or recommend them to anyone

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6:45 pm EDT

Ritz Crackers Ritz crisp and thin cream cheese and onion

Some chips were burn and some were uncooked. Not sure how did this past through the quality control team.

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12:09 pm EDT

Ritz Crackers ritz crackers 13.7 0z package

I bought the ritz 13.7 oz at my local market. When I opened the package every cracker was broken . This purschase was made on June the 21st of this year. I have always been happy with any of the nabisco products and have used them for many years .Thanks for any help you can give.Product bar code is [protected].

Desired outcome: Please refund the price I paid or maybe issue coupons for free products. Thank You

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5:43 pm EDT

Ritz Crackers No flavor-seasoning. Quality control

We bought 2 bags of the ritz toasted chips sour cream and onion

24Jan2023XEZ2S6. 17:50

And they have NO seasoning on them.

They are gross and have no flavor.

We thought maybe it was just the first bag so we opened the 2nd and it has the same thing.

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6:03 pm EDT

Ritz Crackers 8 fresh stacks

I found some unusual substance on some crackers after opening. Also there is some of the crackers that are sealed and look like they have the same substance inside. It looks like something has been wiped on it And has dried. The pictures might explain what it is.

The crackers have been placed in a bag and is it my refrigerator in case someone wants to see them.

The substance may contain salmonella.

Desired outcome: What could it be, please explain to me.Ron6915 Cedar Basin Ave. Las Vegas Nv. 89142

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11:21 pm EDT

Ritz Crackers Ritz crips & thins

Got a 2nd bag of the crisp & thins jalapeno cheddar and they are burnt..very disappointed..taste is horrible

Desired outcome: Replace bag

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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint submission form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Ritz Crackers. Make it specific and clear, such as "Package Sealed but Ritz Crackers Inside Were Stale."

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Include key areas such as:

  • The specific product or service from Ritz Crackers that led to the complaint.
  • Any relevant dates and locations related to your experience.
  • The nature of the issue, whether it's about product quality, packaging, customer service, or any other concern.
  • Describe any transactions, including purchase details and receipts if available.
  • Detail the steps you have taken to resolve the issue, including any communication with Ritz Crackers customer service.
  • Explain how this issue has personally affected you, whether it's through inconvenience, financial loss, or disappointment.

5. Attaching supporting documents: Attach any relevant documents such as receipts, photos, or correspondence that can support your complaint. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Ritz Crackers. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, an exchange, or another form of compensation.

7. Review before submission: Review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Ritz Crackers.

Overview of Ritz Crackers complaint handling

Ritz Crackers reviews first appeared on Complaints Board on Mar 21, 2012. The latest review Ritz holiday crackers was posted on Dec 16, 2024. Ritz Crackers has an average consumer rating of 1 stars from 410 reviews. Ritz Crackers has resolved 0 complaints.
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  1. Ritz Crackers Contacts

  2. Ritz Crackers phone numbers
    +1 (855) 535-5648
    +1 (855) 535-5648
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  3. Ritz Crackers address
    100 Deforest Ave, East Hanover, New Jersey, 07936, United States
  4. Ritz Crackers social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 16, 2024
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Ritz Crackers Category
Ritz Crackers is ranked 18 among 22 companies in the Snack Foods category

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