Menu
For Business Write a review File a complaint
CB Gaming Roblox Authenticator app
Roblox

Roblox review: Authenticator app

N
Author of the review
7:29 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am having so much trouble with the Authenticator App system. It should be way easier than this! I have been trying to verify my phone number for a long time now but every time I attempt at it a am asked for a code from the Authenticator App, Roblox gives very little and very vague instructions on what I should do where I had to resort to Youtube to get a basic understanding of what it is I should do. Even then I still cannot do what it is asked of me to so I can get my phone number verified because I am not provided with the Q-R code needed for the Authenticator App. The Authenticator App is so hard to deal with, I do not see why it is so important and it is giving me a huge headache for something that should be very simple and easy, I am very very unhappy with the Roblox system for being so hard to work with ESPECIALLY because it is an app meant for children and the younger use, yet it is extremely complicated, and very hard to work out. I do not know what to do right now and the Roblox team not only have they shown no support but also have not given me a quick option to talk to them about this. I am extremely unhappy and displeased with this situation. And worse of all I still don't know what to do to get that code needed for my verification. I have no assistance from the Roblox team apart from for very vague instructions on their page.

Desired outcome: a easy form of verification of phone number on Roblox, or my QR code needed for the prosses. but most of all for roblox to have better instructions on what they need done and how to do it.

Confidential Information Hidden: This section contains confidential information visible to verified Roblox representatives only. If you are affiliated with Roblox, please claim your business to access these details.

0 comments
Add a comment
  1. Roblox Contacts

  2. Roblox phone numbers
    +1 (888) 858-2569
    +1 (888) 858-2569
    Click up if you have successfully reached Roblox by calling +1 (888) 858-2569 phone number 1 1 users reported that they have successfully reached Roblox by calling +1 (888) 858-2569 phone number Click down if you have unsuccessfully reached Roblox by calling +1 (888) 858-2569 phone number 0 0 users reported that they have UNsuccessfully reached Roblox by calling +1 (888) 858-2569 phone number
    +1 (415) 235-4844
    +1 (415) 235-4844
    Click up if you have successfully reached Roblox by calling +1 (415) 235-4844 phone number 3 3 users reported that they have successfully reached Roblox by calling +1 (415) 235-4844 phone number Click down if you have unsuccessfully reached Roblox by calling +1 (415) 235-4844 phone number 1 1 users reported that they have UNsuccessfully reached Roblox by calling +1 (415) 235-4844 phone number
    50%
    Confidence score
    Management Technology
  3. Roblox emails
  4. Roblox address
    60 E 3rd Avenue, Suite 201, San Mateo, California, 94401, United States
  5. Roblox social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Roblox Category
Roblox is ranked 1 among 41 companies in the Gaming category