Rogers Communications review: Inside fraud! 1

Theres no fraud on the account they said possible suspicious but ill talk to the higher ups in the offices no problem they think everyones a fraud when there the ones who play with peoples account nd ask for too much infosjust tge way they noted my account and all makes me feel like just canceling everything and switch providers period but again ill talk to someone in the office headquarters thx again

Your agents are suspicious as they ask for personal information of my taxes the agent nishan and will...i think maybe they should need better training...i even told him to call me on my number of rogers and he already validated me once second time makes me go to store thats very strange and customers dont feel comfortable to give out taxes and bank statements like that your not a bank and dealing with finances and all just phones simple...thats how fraud happenes..if u get validated theres no need to validate another 3 times and telling mw to go to store cause of suspicious i saw my notes on my account its my account i can do as i like and how i talk if there s a problem just cloae the account simple as that...the validation job is to verify identity nothing else regards of orders and all...thats the system who doea it all...i find its too muchthe system disnt flag nething he made it go to that point and strange as a person suapicious of maybe taking my infos can be fradulemt as well i closed my fido account and keeping my rogers open.i nees to file a complaint regarding your validation team tjey need better training and how to talk to clients

Its false how can someone fraud there own account with its my own phone jist cause i wanna add lines and bad payment back then doesnt mean u have to treat someone like this and ask for personal infos way too behond for my privacy and security cause of this i feel like closing this account and if sometjing does happenn i know that your agents from the validation team are reapoinsible cauae they have my jnfos and latest spoke to them theres ways of doing things but not to this point...ur dept needs a change big time

Veey easy to accuse somone i can say the same thing i accuse them of theft cause they wanna k ow my taxes amd behond u see doeant make swnce all this and this needa to be handled to the higher ups and flag those agents and report them MR NISHAN AND MR WILL FROM.ROGERS VALIDATION...u cant just go like this way to peoples account when i already got validated...this is suspicious to me to for them to act like that