Ruby Tuesday
Reviews and Complaints

"racism at ruby tuesdays" I found out that the ruby tuesdays - in aiken, sc is very racist! They hire black people because they have 2 then they try to over work the back people. They cant stand seeing a black person to work in the front of the house, or become managers. And there are alot of people that u think that they your friends but they not because of the color of your skin.. I would not eat there because I would not even trust them with my food at all they might spit in it trust me I know. They do not like blacks at all. I heard that somebody turnd the tables around on them and so that person can play the same game they was playin & they did not like it at all I know im not eating there after I heard about that mess! I'm sure that I will not eat there.. I'll eat some were else like fridays or something, I recommend others to do the same.. Www.Topix.com / forum / com / ri / ​tgrdumi9utc4kvn90
Other reports:
Ruby tuesday age discrimination | ruby tuesday, inc. Plot...
Ruby tuesday age discrimination posted tue november 29, 2005, by david f. Written to ruby tuesday, inc. Write a letter to this company. My 16 year old son is having a...
Www.Planetfeedback.com / ruby+tuesday+inc / ​plot / script / ruby... - cached

Ruby tuesday sued for age discrimination | employment law...
Legal news for tennessee employment attorneys. The eeoc sued ruby tuesday for age discrimination against applicants. Equal employment opportunity commission
Www.Justicenewsflash.com / 2009/10/06 / ​ruby - tuesday - sued

Not long ago we went to Ruby Tuesdays and we had a wonderful quiet dinner and decided to go back again, Oh well, the Asian ribs I ordered were so dry I could not swallow them without water and most of the time during dinner we had to swap flies so they would not land on our food. even thought we made a comment to the waitress there was nothing but a smile as a solution to the problem. we will not go back again, we can have a picnic with flies we don't need them in a suppose to be great restaurant,

Terrible food. My husband loves Ruby Tuesday ribs & we had a coupon so we went yesterday. We went to the same location last year & swore that we would never come back, as the server took our order & never came back. We had to hunt down another employee to get our food, but we never got the check. We left $40.00 on the table and walked out. So we tried again. It took over an hour (in a very empty restaurant) to get our food. My husband ordered the ribs, they were cold and tasted microwaved, his baked potato was brown and spaghetti squash was very undercooked. I ordered a medium rare steak which came very cold, well done, and tasted old. I ordered an baked potato & got microwaved mashed potato, and broccoli that was over the top salty. We ate a very small amount and asked for our check. The server did not even notice that we did not eat the food nor ask if we were satisfied. My husband paid the bill, I don't know why, I would have refused. So now it is official NO RUBY TUESDAY EVER EVER AGAIN.

We had reserved a table for five. When we arrived they had no table reserved.This is the second time this has happen to us. As soon as you walk in the place smelled bad. "ALL" the salad plates had food stuck on them. We asked to see the manager and NO ONE came. When we got our food it was burnt. My grandaughters, chicken tasted bad like old grease. I filled a complaint on line and of course the manager called and said how sorry she was. I'm going to call our health dept.to file a complaint.I also and trying to call guest services department. My husband had a liver transplant and we have to only eat at A rating resturants. Oh when the clean plates for the salad bar where placed at the salad bar, we didn't want to try the bar. It really turned me off. The big ### chairs that they are now using is a fire trap. One can hardly get around to get to the salad bar and the restroom.as well as to leave the resturant. I will NOT eat at that RUBY TUESDAY

We normally have a great experience every time we dine at Ruby Tuesdays in Pocomoke, Md. but tonight that all changed. We regularly eat @ this location so we know about the waitress having to tell us about the shrimp fondue by the time she delivers the drinks. Normally they do...except for tonight. She asked if we wanted an appetizer. So, she brought the drinks & didn't mention the shrimp fondue. So when it came time to order we brought this to her attention. She said, "I didn't"? We said no mam you didn't. So she put the order in. While we were eating our meal she came back & proceeded to tell us that she did mention it & when we told her what was said she continued to tell us we were wrong but " that was ok". That small "argument" upset us because for 1 she was wrong & for 2 she came back 15 minutes after the order was put in to argue about it. But what really ticked us off was the receipt was altered in such a way that when we got home to add it up we actually paid $7.99 extra which was the cost of the shrimp fondue. I do not like dishonest people & we were treated wrongly. I did not get the waitress' name but there is a name & possibly an employee ID number. The number is 740 & the name beside that is Lakeny C. The restaurant phone number is [protected]. I don't think such a dishonest person should be working for you. How many more people has she done this to? Thank you...

Me and my family visited your restaurant this evening (29th feb 12) for dinner.
Even though you have a smoking zone these two boys were given a hookah to smoke. Me and my 8 year son are allergic to smoke. On calling the manager on duty he simply moved them to another spot in the smoking area three tables away from us and not in the smoking zone
Ruby's tuesday
Saket
Pvr complex
New delhi 110017
India

February 28, 2012

Copy of Letter sent to Corporate Office

I am a frequent customer of your restaurant in Concord NC. I eat there at least 5-6 times a month. Whenever I have gone to that restaurant the staff and the managers have been gracious, friendly, and professional, the food is wonderful, the service excellent, even when they have a line stretching out the door, I have never felt rushed or ignored, but what I witnessed in the last week is just offensive. There was a woman manager there on Saturday 2/25, an employee of yours!, I believe her name was Ann, I have seen her in there a few times before, I later was told that she is upper management in your company? I watched her belittle the employees, she was so mean and degrading that I was embarrassed for them, her attitude with the customers was just as bad, when another customer motioned for her to come to their table, she dismissed them as if they didn’t exist, and then she sent someone else to deal with them and whatever issue they had! But, again the way she talked to the staff with no regard for who could see or hear them is disgusting.
I have always loved going there, I have taken clients, and I have gone with friends, this was my "go to" restaurant, but after witnessing her and realizing that this is the type of people that you employee, I am going to have to rethink my choice.
I know that I am only one person and in the great scheme of things my opinion will hardly matter, but this woman, Ann, truly gives your restaurant, and your company a bad name.

Thank you for your time
R. Jacobs

On Friday Feb 17, 2012 my husband and myself went to this restuarant to haave lunch around 1:00 pm we went in and stood at the hostess station for 5 minutes was never acknowledged so we sat at the bar area. While waiting on server noticed several tables not bused. Finally the server came to us and asked for drink ordered water and tea. The employees were loud and couldn't hear ourself talk. When we ordered I ordered the salad bar with mini's and my husband ordered ribs and salad. We went to get our salads the bar was picked over and some things looked dried out so I was able to get something I thought the broccoli salad tasted funny and the ranch dressing wasn't fresh. Then the server brought out the garlic cheddar biscuit it was almost black on the bottom and hard and could break a window if you threw it. The food came out after noticed sitting in the window for over 5 minuites. My sliders where charbroiled on the bottom to where you couldn't eat it. My husbands ribs were burnt (charred) dried out and no flavor the rice tasted like it was made early morning. When we let the server know she acted like now big deal and then I guess it was the manager came up and took it from us and unpolietely said it was on them. So we got up and left and will not stop there again on our future travels and will not go to another Ruby Tuesday again as far as I'm concerned. I may have reconsidered going to another but I was sick all night after we got home and it was long 2 hour trip back home. I hope someone will do quality assurance check on the restuarant.

I have been a customer at this particular Ruby Tuesdays a few times and witnessed abusive behavior by the manager there. She berates the employees in front of customers. One of the three times I visited with my family, we could hear yelling in the kitchen. When I asked our server what was going on, she admitted that the GM (I assume General Manager) was yelling at someone. I asked her if this was normal and condoned by Ruby Tuesday's corporate policy, she replied that it must be since it happened all the time and no one did anything about it despite complaints. This managers was using derogatory words to whomever she was speaking. It was awful. Since that incident, we have been two more times and she is very disrespectful and downright mean to her employees. This is what Ruby Tuesday's stands for, and our family (and as many of our friends as possible) will not be returning until she is either counselled and trained properly or is replaced. This is suppose to be a family restaurant. We were embarrassed for the employees who have always been kind.

My wife and I decided to dine at Ruby 10/21 evening. RT9 South Old Bridge NJ. The host advised us there will be a 5-10 min wait. OK. While waiting one of the couples that came after us had voiced their opinion of "why is there several empty tables yet there is a wait?" The male host has spoken to the other couple (inaudible most parts) and advised the lady it shouldn't be that long after the couple in front of you (us) is seated first.

The manager heard the conversation between the host and the couple and instructed the male host to take the concerned couple and seat them first. Soon as the couple was lead away by the host we approached the manager immediately and expressed to him our dissatisfaction with the poor choice of his to deal with the situation.He did acknowledge our concern and stated " we do have a table for you."

Well it was a bit too late. We made him aware that do to his poor choice we will never frequent the place ever again. It was the final drop in the bucket, The place was no longer appealing since the quality of both service and food was degrading little by little over time. Their salad bar that used to be great had fewer and fewer choices and no longer the freshest produce was made available.

I submitted the following to the Ruby Tuesday website:
Dear Ruby Tuesday Management,

Today, July 30, is my birthday.
I would like to complain about my visit today to your Corvallis, OR location.

I went to your website and printed out the coupon for a free birthday burger. My family and I went to lunch about 1:00PM. I gave the server the coupon when we ordered. Two of us proceeded to the salad bar. Shortly after we returned to the table, the server returned and said that they would not honor the coupon!

I am extremely disappointed with my experience at your restaurant today.

P.S. It took 10 minutes for our drinks to arrive.

The general manager at this location is very disrespectful to his employees and rude to his guests. He is not fit to have his name on the front of the door as well as the title he has within the restaurant. He hires employees and do not properly train or train them at all. Business has declined from poor management. The service was great but the general manager is ridiculous. They're constantly out of supplies ranging from in the kitchen or the bathrooms. I would not eat at this location just based on his behavior that i witnessed on more than one occasion. I think something needs to be done about the general manager at this location as soon as possible. That is the only way i will ever step foot in that place again!

Me and some of my friends witness some of the most diguisting service from one of Bartenders. He personally took a customers drink back to the kitchen then came back smiling and stirring the glass. Once he reached the bar one of the kitchen workers peaked around the corner as if not to get caught. What is the purpose of making a drink behind a kitchen door then serving it to a customer.

The manager asked me to leave because I was a Tarheel fan and he was a Duke fan.I thought he was kidding.When he told me he wasn't, I asked him for the district manager number and he went to the back.I thought he was getting the number but instead he called the law.Alot of bad things happened after that.

General manager is drinking on the job!.. Bartenders serving him alcohol afraid that they will lose there job if they dont. The general manager at the latham ruby tuesdays is constantly getting drunk on the job. Basically being a friend of someone who works there you find out about the behind the scenes bs that goes on there. The place use to be great. Me and my family use to go there all the time. Even between the managers and the general managers that have been in and out of that place it still remained great. Do not go there now!.. General manager aaron is a drunk. Drinks on the job. And letting the place go. The kinda things I know he's been doing and the way the place is getting can get them in big trouble. They obviously dont care. You can't complain to anyone higher then general management without it getting back about who told. How can they let this guy be a general manager here.

I went to ruby tuesday on 1-18-11 for a pickup order at 9601 vista way gardfield avenue. i purchased the steak and lobster mac & cheese. the food was not good it taste like old fish. the service was not that great and the portion was very small. i am a small person so it does not take a lot to fill me up. this was one of the worst experience i have had.