Safelite AutoGlass review: Did not honor warranty

They did not honor warranty. First experience with them, their repair to first windshield chip did not hold and had to pay to replace a new windshield. Second windshield cracked in the heat right down the center, waited two and a half months to get glass in, and then they find an imperfection along the crack two and a half months after it started cracking, and call it an impact, so no warranty. Very dishonest, in my opinion. Curious if others have had similar experiences? Wondering if it is a more widespread problem. Feel free to reply if you had similar experiences.