Safelite AutoGlass review: Windshield replacement

2014 Ford Focus. On October 9th the tech came and replaced my windshield, Noting I was already missing my driver side molding. Upon completion and then driving it, the windshield molding passenger side came loose, and I had a massive air leak. I contacted them to fix the issues. A tech came on the 16th of October and told me that the issue was a missing molding. (Keep in mind, the leak was on the drivers side of which I had already been missing the molding). Regardless, the tech taped over each molding side and said they would order moldings and replace them in a few days. It was a week without hearing anything so I called them. I was now told “I was responsible for replacing the moldings”. When I told them to check the records that the original tech took… the acknowledged I was correct and ordered moldings. The moldings finally were replaced November 10th. (One month from install). Upon driving, there is still a massive air leak. They get me into the shop today (10/16). I’m thankful for this, and it appears there is no more air leak. I have tape residue on my car that they refuse to remove and say it’s my responsibility, even after their technician said to leave it until the moldings came in. On top of this, I have a video of the finished product that I would love to share with someone that’s a regional manager or higher. The level of service provided has been beyond atrocious. I now have some sort of sealant used on the moldings that is leaking out and on the paint of the car.