SalonGuys
Reviews and Complaints

My experience with SalonGuys was not good at all. I ordered a chair from them, but unfortunately, it never arrived. They did send a carton that was marked as a chair, but when I opened it, I found a pedestal instead. This was a huge disappointment, and I was really frustrated with the whole situation.

To make matters worse, my experience with their customer service was terrible. I tried to contact them to find out what had happened to my chair, but I had a lot of trouble getting through to anyone. When I finally did get in touch with someone, they were not very helpful or friendly.

Overall, I would not recommend anyone to purchase from SalonGuys. My experience was a complete disaster, and I would hate for anyone else to have to go through what I did. If you're looking for a reliable and trustworthy company to buy from, I would suggest looking elsewhere.

SalonGuys is not a good company. Their staff is not friendly and they lie a lot. They will say anything to make you happy, but it's all fake. Mariah is the worst employee there, she is very rude and unhelpful. I would not recommend this company to anyone.

SalonGuys ain't the best place to shop for salon chairs. I bought 4 chairs from them 2 years ago and they're all falling apart. The hydraulic pumps are leaking, the seats are tilting, the foot rests are rusty, and the bases are weak. These chairs are super tippy too, so be careful not to fall over. And don't even get me started on their customer service. It's bad, real bad. If I were you, I'd save my money and shop somewhere else.

So, I had a bit of a scare with SalonGuys. I was just trying to buy a bottle of shampoo for $29, and next thing I know, my credit card was charged almost a thousand dollars! I was freaking out, but luckily my credit card company called me to let me know what was going on and declined the charge. I'm so glad they caught it before I got stuck with that huge bill!

I don't know what happened with SalonGuys, but I definitely won't be giving them my credit card info again. It's just not worth the risk. I mean, who knows what else they might try to charge me for? It's just not worth it.

Overall, I'm pretty disappointed with my experience with SalonGuys. I was just trying to buy some shampoo, and instead I got a huge headache. I don't know if it was a mistake or if they were trying to scam me, but either way, I'm not happy about it. I would definitely recommend being cautious if you're thinking about buying anything from them. You never know what might happen!

I just got my Monroe chair from SalonGuys and I have to say, I'm a little disappointed. I ordered it online and the pictures showed a beautiful, shiny leather chair. But what I received was a dull, matte color chair. I was so confused and thought there must have been a mistake. So, I called the customer service line and spoke to a lady who told me that they have professionals come in to take pictures of their products, which is why it looked so shiny in the pictures. She suggested that I put some conditioner on it to make it shine.

I have to admit, I'm pretty sad about this. I was really looking forward to having a shiny new chair in my salon. But I guess I'll have to make do with what I have. The chair itself seems to be good quality and comfortable, so at least there's that. But I do wish that the pictures online had been more accurate.

Overall, I think SalonGuys has some work to do when it comes to their product photography. It's important for customers to be able to see exactly what they're getting before they make a purchase. I hope they can improve this in the future so that others don't have the same experience that I did.

This company is terrible! I can't believe how bad my experience was. I ordered a chair from them and paid $89 for shipping. When it arrived, I was shocked to find that it was way too short and incredibly uncomfortable. I've never had a chair be so uncomfortable before. When I contacted the company to see if I could return it, they told me that I would have to pay $130 to ship it back and then they charged me a $100 restocking fee! I couldn't believe it. They weren't willing to work with me at all. I would never shop here again and I would advise anyone else to stay away from this company. They are terrible!

I recently purchased a salon sink from SalonGuys and I must say, I was disappointed with my experience. The price of the sink was quite high to begin with, and when it arrived, it just didn't fit the space I had intended for it. I attempted to return it, but the return policy was so ridiculous that it would have cost me more than what I paid for the sink just to return it! Needless to say, I was quite upset.

In the end, I decided to install the sink in my basement at home. Unfortunately, it turned out to be the worst sink I have ever used. It was too shallow and small, and it leaked every time I used it. I was so frustrated with my experience that I would strongly advise others to avoid SalonGuys altogether.

Overall, my experience with SalonGuys was quite disappointing. The high price of the sink, combined with the absurd return policy and poor quality of the product, left me feeling frustrated and dissatisfied. I would not recommend this company to anyone looking for quality salon equipment.

SalonGuys is a great website to buy hair products from. I recently purchased the Fanola No Yellow Shampoo and it really does work like a charm. It got rid of all the golden tones in my hair and left it looking fresh and vibrant.

However, when I received the product, I noticed that the bottle looked like it had been used before. This was a bit disappointing, especially since I paid over $60 for it. I decided not to return it because it was still almost full, but I would suggest that SalonGuys deliver brand new, unused bottles to their customers.

Overall, I am happy with my purchase from SalonGuys. The website is easy to navigate and they have a great selection of hair products. I would definitely recommend them to anyone looking for quality hair care products.

Don't even bother with SalonGuys! I made the mistake of ordering two facial steamers from them and only received one. I was so frustrated that I called FedEx to see if they could help me locate the missing box. But they told me that only two boxes were shipped. When I finally received the boxes, I was shocked to find out that one steamer was divided into two boxes! Can you believe it? And when I tried to get a refund or exchange, they told me that they couldn't do anything because the boxes go by weight. What a joke! I strongly advise you to think twice before ordering from this company. And I think Amazon should reconsider having them on their site.

I recently had an experience with SalonGuys (salonguys.com) and I must say, it was not a pleasant one. I was referred to them by another barbershop who had a good experience with them, so I decided to give them a try. I purchased 8 chairs from them and they arrived in a timely manner. I was very happy with my purchase and everything seemed to have gone well.

However, the following week, I found out that Brennen or Brendan (I'm not sure of the spelling) from SalonGuys had given out my name, order information, price paid, and other personal details to a shady supply store. This store was trying to make a deal with SalonGuys and become their local distributor. I was shocked and disappointed to hear this. I had trusted SalonGuys with my personal information and they had betrayed that trust.

Identity theft is a serious issue and I don't want to risk it. I would advise anyone considering ordering from SalonGuys to think twice. They may not keep your personal information confidential and that could lead to serious consequences. It's better to be safe than sorry. I would recommend ordering from another company that values their customers' privacy and security.

Ordered a curling Iron from www.salonguys.com and received an incorrect one. I've purchased the most expensive one but the one I received was two times cheaper! I contacted them and they said that iron which I ordered was not in stock and offered to refund me the price difference. I refused and said that I'm sending it back for a full refund. They said that they don't accept returns. They left me no other choice! Terrible company to deal with!

I have ordered some items from www.salonguys.com and everything arrived damaged. I contacted these guys and asked for a refund and they said that they need to check something and later they will provide me a return label. Waited for about two weeks and started to get nervous, because there was no information from SalonGuys and I had only two weeks left to return.
When I tried to contact them myself they ignored me and they finally contacted me back only when 30 days already passed. They said that refund was not possible since 30 days passed and there was nothing they could do!
They did it on purpose! Disgusting, terrible company! This place needs to be shut down!

The website looks good but the company is terrible. If you live in their neighborhood it might be worth the risk to buy from them but otherwise stay away. They will happily ship you back your broken part till your warranty runs out rather than "replace" the part and be out of pocket. The customer service people seem nice but really they are well aware that all they need to do is to string you along till your warranty is up and then they win by never replacing the part and yet they pretend to try. They must literally just put what you send to them in a new box and wait a few weeks and then send the junk back to you. They prefer to pay their shipper to ship stuff 3 or 4 times around the country rather than just replace the broken part. Avoid. Not only is this frustrating for the customer but a huge waste of your time and it can cost a lot of money shipping the stuff to them.