Save-A-Lot’s earns a 1.0-star rating from 276 reviews, showing that the majority of shoppers are dissatisfied with grocery purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Horrible customer service
Hello I am writing to you regarding my recent visit to this save a lot, I was having a hard time with getting my WIC idems, the staff told me that it was a computer program problem, it is a new system and I understand however the staff was harrible, treatment of consumers is very important,
I was disrespected, demeaned, put down and treated horrible by the staff male at this store, I will not return for any of my family needs,
The employees
The employees do not greet me in a kind way. In fact they act like Im a nuisance. But someone behind me they will act like they are in love. Or if they are across the store they yell and talk. I have been going there for a YEAR. I heard the manager talking about a customer after she left the store and the manager said she should go to the ghetto where she belongs. When I told her I heard her she said nothing. I've worked in this industry in the past and never would I treat customers like this. Its racists as far as I can tell. Im not that person.
emilee a cashier
I was just at save alot here in Pekin, Illinois me and my friend were checking out...Emilee the cashier was checking out and she was whispering something to the manager which could not see her name tag . She was a heavy set blonde hair lady Emilee the cashier looked at us and said is ur name Sheria we both said no it's not cuz supposably I stole alot of...
Read full review of Save-A-Lotmeat department
This isn't a complaint, but the Save A Lot Meat Department in Flemingsburg, Ky is one of the best I've seen ever. They're always seen working ridiculously hard and have good customer relationships. May I recommend those guys deserve more money? There's 3 that work there and always seem to organize their case to perfection. Always fresh and clean. I...
Read full review of Save-A-Lotpickwell tomatoes and cream corn
I get most of my groceries at your stores in Farmington, Maine and in Zephyrhills, FL and have the most part been very pleased with your products. However, I am very displeased with the change to Pickwell brand for canned fruits and vegetables. The sliced peaches were hard, creamed corn very watery and I found the stem area of a tomato in a can of tomatoes . I will not be buying any more of that brand . Also, the Vegetable juice and stewed tomatoes were so much better when you carried the Diane's Garden brand . I returned the peaches to the Maine store and promptly, courteously received my money back with an apology . The manager of the Florida store said " Well, it proves they are real tomatoes ." No apology, no offer to return my money . Not the service that I am used to receiving from your employees. Please reimburse me for the tomatoes ..it was a 16 oz. can . If no one tells you of poor quality of a product you sell, you have no way of knowing .
Sincerely,
Adeline J. Taylor
4632 Coral St.
Zephyrhills, FL 33542
Did my complaint get submitted ? I received no verification of this .
Adeline Taylor
addiem @fairpoint.net
overcharged!!!
I was charged $81.12 which was supposed to be less than $25!!! I didn't notice until I checked my account today. I'm extremely angry. Unfortunately I don't have a receipt, they should have cameras in the store that record. I would appreciate to the a refund or at least get fifty five dollars back into my account or mail a check. Thank you, Cheroyl McKibben
cashier
Cashier was answering messages on her phone while helping the customer in front of me, laughing about her messages instead of telling the customer goodbye or have a nice day when finishing her order. She did not greet me, she did however yell to another worker to let her drop her money and go "pee". After my transaction, I waited til she was finished...
Read full review of Save-A-Lotblack olives
I come shopping at this Save-A-Lot every two weeks when I get paid I always by between three and four cans of Olives, King shopping I bought three cans of one of my cans of olives was barely half-full and the other can only had 10 olives in it your cans of Olives cost a dollar fifty a piece I would like a refund or You can replace my olives please and thank you from Ashley Montana
Went to Save-A-Lot on Mack Ave I got three cans of olives one was half full the other one only had 10 olives in the can and they are a dollar fifty a can I want you to replace my olives
liquor sales on sunday
Someone needs to tell your stores that the Blue Laws in FLorida regarding liquor sales on Sunday have changed three years ago. Sales on liquor on Sunday is no longer restricted to after 12:00 noon. I was not allowed to purchase wine at this store on Sunday at 10:30 AMad the manager was very rude. See the following...
Read full review of Save-A-LotThe manager (joe)
I just fully just start feeling better after haveimg a C-section so I decided it's time to start working . I filled out the save a lot application on December 28th 2019 and after I called the store and spoke with joe . He said I was hired and sent me the background check which I completed the same day and I had to wait days later for the store to get the...
employee very ignorant asked to speak to manager and she acted like she was the manager
Service was very bad I asked to be pardon for my wic is for my state id and she simply refused. At the 5800 Woodland Ave location, the employee is name Keisha a very ignorant person. I asked to hold my spot as well so that I can continue to shop for the rest of the items she refused my request, I order her to be immediately termination of her job, thi...
Read full review of Save-A-Lotemployment complaint
On Saturday around 1 pm there was an altercation between me and customer about the system now allowing her transaction so she became upset and rude cursing me out and other customers was telling her it's not me it was the system. ms Jeannette was in the back doing the truck she tells us everytime she's back there she can't stop what she doing to handle...
Read full review of Save-A-Lot and 1 commentcashier
We just spent over 20 minutes trying to check out. Cashier overcharge twice and each time I said something she use foul language and then said she would have to avoid the whole transaction - waited even longer for a supervisor only to have the supervisor say she lost her tag in the produce department- reg 2 from 1:30 2:00 PM more training is needed at...
Read full review of Save-A-Lotmeat
When i go the thaw my meat out. Its stinks really bad. I brought 2 pick 5's and all the meat was this way. At first i thought i was tripping.. BUT NAW YALL SELLING OLD MEAT. This is terrible when people have no choice but to buy thia food because its the only thing they can afford. Something needs to be done. Louisville, Ky Portland Ave. store. I will not go back.
At the store in Grabill In. there is really no complaints about the store. BUT, since they have home delivery there, the delivery people keep parking in front of doors or in spots not marked for parking. This makes navigating parking lot very difficult at times due to size and high use of store.
employees
There are 2 extremely rude employees here. 350 characters are not enough!! There is a man named Steve that works at this location. He is SO RUDE! And a new woman that I have only checked out with 1 time...RUDE AS HELL! She said..I dont understand you people...you dont get your own cart and you can't take mine and then you hold up my line. SERIOUSLY
Read full review of Save-A-Lot and 1 commentstaff
I was in the Store on Mansfield Highway in Fort Worth, Texas on December 26. I witnessed some of the worst behavior I have ever seen. It started with a female employee telling a male he could leave he was done. But it wasnt said nicely and he called her a [censored]. From tgere they began shouting & screaming the female employee stated "they dont pay me enough...
Read full review of Save-A-Lotservice
12/27/19 I was in the area so I decided to run in to the store at opening to pick up a couple of items. The posted hours on the door stated 8:00 a.m. as the opening time, so I sat in my car for a few minutes. At 8:00 a.m. I got out of my car and approached the store. I pulled on the handle and the door was locked. I checked the time on my phone to make sure...
Read full review of Save-A-Lotthe store in general
I always shop at this save a lot store, Im at lease in that stor two maby six times a week. When i notice all the prices went up, not to menion they started charging for the bags, and there cheep bags at that. i notice that the eggs were 1.79 for a dozen of eggs and butter 3.00 a pound and srup is all most and pancake mix all most 2.00 a box and not to...
Read full review of Save-A-Lotcomplaint
My mother has been a loyal customer for years. She has lived in this neighborhood long before there was a Save-A-Lot . It is especially upsetting when she goes into the store the staff is completely rude to her and there's never anything in stock. I believe that your staff is in need of sensitivity training, when you go into the Family Dollar they are...
Read full review of Save-A-Lotcustomer service/cashier service
I was checked out at 5:36 p.m. by cashier, Duane. First, there were only two registers open with two long lines going back into the aisles, which is sadly normal for this store. I finally get to the front with only one woman in front of me. She had a large cart of items and I had 7 items. First, Duane stalled ringing up the woman in front of me for over 15 minutes. There was no sign at all to what was possibly going on. He would scan her eggs and put them back in the cart and then put them in another cart and then took them back off and then waited. During all of this a woman walked up through the line and asked the woman in front of her if she could ring up her item with her groceries and she let her (this is the type of thing that happens regularly at this store). It looked like some sort of Food Stamp scam between the cashier and the customer. Also while this exchange was going on, a man was standing behind the cashier asking him a question and the cashier, Duane asked him to hold on, he had a customer. After 30 minutes of watching Duane and the woman in front of me stare at the register, it was finally my turn. Instead of ringing me up, however, Duane picks up an Arizona Iced Tea from underneath his register, scans in and tells the man he was talking to previously on the side to get in front of me and pay for the iced tea with the man's food stamp card. He made the man wait for the other woman, but somehow, it was okay to let this man go in front of me while I had to wait the entire time for his unusual exchange to be over with this woman. A trip that should have taken 15 minutes at the most took an HOUR because of poor customer service. Please do not allow your cashiers to run food stamp scams in front of customers patiently waiting to go home and make dinner for their family!
Save-A-Lot Reviews 0
If you represent Save-A-Lot, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Save-A-Lot complaint handling
-
Save-A-Lot Contacts
-
Save-A-Lot phone numbers+1 (888) 725-4537+1 (888) 725-4537Click up if you have successfully reached Save-A-Lot by calling +1 (888) 725-4537 phone number 1 1 users reported that they have successfully reached Save-A-Lot by calling +1 (888) 725-4537 phone number Click down if you have unsuccessfully reached Save-A-Lot by calling +1 (888) 725-4537 phone number 0 0 users reported that they have UNsuccessfully reached Save-A-Lot by calling +1 (888) 725-4537 phone number
-
Save-A-Lot emailssavealothelpers@savealot.com100%Confidence score: 100%Supportchon.c.tomlin@save-a-lot.com74%Confidence score: 74%
-
Save-A-Lot address100 Corporate Office Drive, Earth City, Georgia, 63045, United States
-
Save-A-Lot social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024 - View all Save-A-Lot contacts
Most discussed Save-A-Lot complaints
bad coffeeRecent comments about Save-A-Lot company
return policy
Othaim Markets
8 reviews
Trader Joe's
77 reviews
ShopRite
11 reviews
Fred's Farm Fresh
2 reviews
Hy-Vee
12 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.