Savings Ace’s earns a 3.8-star rating from 42 reviews, showing that the majority of subscribers are satisfied with savings and discount programs.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
membership offer & monthly charges
Savings Ace has been charging me $19.95 for the past two months. They say I signed up for it through Travelocity. I have never even heard of Savings Ace before I investigated the charge on this month's bank statement. I asked the woman at Savings Ace what they do and she says they offer their members 30%savings on online purchases. Well, I haven't received any savings on my last purchase. She told me I need to sign up online with my membership number. Guess what - Savings Ace hasn't sent me a membership card or number. They've never sent me a welcome letter or description of their services.
The complaint has been investigated and resolved to the customer’s satisfaction.
Refund of unauthorized charges
Since July 6, 2010, I have had unauthorized charges drawn from my checking account, for the monthly amount of $19.95, thus totaling $120.00. I did not give permission for these transactions and I expect to have a refund!
Please contact me ASAP.
Doris Tyler
[protected]
[protected]@att.net
TO WHOM IT MAY CONCERN:
SINCE JULY 6, 2010, I HAVE BEEN CHARGED $19.95 EACH MONTH, BY A WITHDRAWAL FROM MY CHECKING ACCOUNT.
THAT'S $120.00 OF UNAUTHORIZED CHARGES THAT I NEVER GAVE PERMISSION FOR.
HOW CAN I GET THIS REFUNDED?
DTYLER
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
unlawful deductions from my debit card
I had savingspace.com deduct $20 from my debit card, I've never heard of them. After complaining on their website they put the money back after about a week. 2 days later athomerewards.com deducted $15.95 from my account. I've never even heard of these companies. What they are doing is called THEFT! $15.95 my not sound like alot of money to some people, however, when you live paycheck to paycheck it's alot. What can I do about this? Do I need to go through the hassle of getting a different card?
unauthorized bank withdrawals
SavingsAce has been performing automatic withdrawals since July 2009 to December 2010 from my bank account which I have never authorized. They claim this was connected to a purchase I made online at peoplefinder.com which was for $1.95. Now I'm getting charged $29.95 per month...
They have refused to refund my money. SavingsAce should be banished from the Earth.
The complaint has been investigated and resolved to the customer’s satisfaction.
unknown charge
Ok.. I just have checked my credit card and charged $19.95 for purchasing mvq*savingsace (other). I dont know what this is... I tried to call them but never answered... And also tried to cancel my account from www.savingsace.com. The super surprise was I was member that I have never registered. I was automatically registered as member. I dont know how did...
Read full review of Savings AceUnannounced Charges
On Nov.3, 2010 I signed up for a Free Trial membership with Savings Ace because they promised a $20 rebate check for the airfare. This was the second time I've been offered and accepted this trial membership and BOTH times I never received any confirmation about the free trial and never recieved any information about the billing, cancellation, how to use the service etc. The first time I had to call to have the send me an email to activate the membership benefits.
This second time, I did not receive any correspondence from the company, and did not activate any membership and assumed that it did not go through. On Dec. 3 I received a charge of $19.95 to the credit card I paid my airfare with. Again, I had no correspondence from the company, and did not receive the $20 check I was guaranteed.
On Dec. 9, 2010 I called Savings Ace and talked to Patricia who looked up my account under my email address: [protected]@yahoo.com. I explained my frustration and requested a refund for the amount since I was never informed that the membership was activated, accepted, and never given the opportunity to use the service. She said she would cancel the account, but could not refund the amount. I spoke with her supervisor (do not have his name) and repeated my frustration and told him that I never received any correspondence.
The supervisor informed me that I was sent an email to [protected]@hotmail.com - NOT the account I signed up with - on Nov. 3, 2010. I checked my email account, and no such email exists. He explained to me that this did not matter since the email is "Just a courtesy" any way. How is this a courtesy if the first time I had to ACTIVATE the account via email?
The supervisor refused to refund the payment, but agreed to cancel the membership. I demanded the $20 check I was promised and he stated this would be in the mail in 7 to 10 days.
I should not have given them a second chance to provide better service and admit that the free $20 is what enticed me. In both cases, I had to call them to even receive this check. My biggest frustration is that there is no communication from the company to the customer regarding their benefits, cancellation policy, confirmation, etc; the story changed about the purpose of this "confirmation/courtesy email" from the first time I purchased this to the 2nd time I purchased this; and that the company refused to refund any money even when they failed to make contact with the customer.
The complaint has been investigated and resolved to the customer’s satisfaction.
SCAM
When I purchased the My Life program my informations was given to MVQS*SAVINGSACE and I was billed $19.95 per month for their services which I know nothing about. When I called today to investigate I was told it was something that was part of the MY LIFE sign up and if I did not call to cancel after 3 months I got billed. They cancelled my membership but refused to refund the $19.95 that was billed to my charge card 2 days ago, which was a Sunday. I do not find anything in the MY LIFE agreement that names MVQ, it only refers to 3rd party advertising but no names. I believe this is a HUGH rip off scam. Consumers Beware!
The complaint has been investigated and resolved to the customer’s satisfaction.
They start off with a one time charge annual fee 19.95 than 11 months later slip it in at 23.95 and keep chaeging it every month
I never signed up for this and they now are charging me $19.95 a month for this service.
I have been charged $14.95/mo even after calling and canceling anything related to this.
I have tried to cancel this service for about a week now. Every time i call the number [protected]), i get a message that indicate problem with the connection.
I had no clue that I was contected to this MVG until my billing cycle on my checking account showed 19.95 was being deducted each month .
Happened to me also. Had no idea I was being signed up for this erroneous free trial! Major scam!
BANK CHARGE NOT AUTHORIZED
I LIVE ON A DISABILITY CHECK AND AFTER BILLS I HAVE $30.00 LEFT TO LAST ALL MONTH, I CHECKED MY BANK TO SEE IF MY HOUSE PAYMENT AND INS. CAME OUT AND SOMEONE HAD TAKEN $24.95 FROM MY CHECKING ACCOUNT. I WENT TO MY BANK AND HAD THEM COPY THE PERSON OR PLACE THAT TOOK MY MONEY IT WAS SAVING ACE AND THEY SAID I HAD ORDRED SOME BAKEWARE.
I SAID NOPE I HAVE NOT OR WOULD NOT. AND I WANTED TO KNOW HOW THEY GOT MY VISA DEBIT NUMBER TO MAKE THIS TRANSACTION, SHE SKIRTED AROUND THE QUESTION SEVERAL TIMES, AND TOLD ME IT WAS NON REFUNDABLE, BECAUSE I DID NOT CANCEL WITHIN 30 DAYS, I SAID HOW THE H___ COULD I CANCEL SOMETHING I DID NOT ORDER OR GIVE YOU MY BANK DEBIT CARD NUMBER FOR. I WAS HIGHLY P****** TO SEE WHEN I LOOKED THIS COMPANY UP AT THE SCAMS AND COMPLAINTS FROM SO SO MANY OTHERS THAT THIS SAME THING HAPPENED TO. OMG! HOW IS THIS COMPANY GETTING PEOPLE CREDIT CARD NUMBERS AND WE NOT KNOWING IT. THIS IS VERY SCARY TO KNOW THAT THEY ARE ROBBING MANY PEOPLE.
i was looking at my account this morning --on --line and i seen where 19.95 had been taken out of my account, now this is stealing, just plain and simple stealing.i did not give them permission to touch my account, so i called my bank and caught it in time that they didn't steal my money.always call your bank as soon as you see where something has been taken out that you don't recognize, if you can't get in touch with you own bank (branch) call the eight hundred number on you bank agreement papers and report this fraud.there are all kinds of thieves out there and don't sign up for anything on the internet like my life .com because they sale your card number.bunch of crap.you can't trust no one these days.my husband works hard for our money and i 'll be damned if i let thieves rob us.if i hadn' t checked our accunt that savingsace would have stolen 19.95 dollars from our account for nothing.piss on that, my money isn't going into someone else's pocket unless i know i owe them .there should be laws against these kind of people.thank God that the people that works at my bank are very helpful and caring people. don't let no one get away with stealing your money, they could care less if you have food or other bills as long as they get paid for ripping you off. my bank is investigating savingsace.com.i hope this will be helpful to anybody whom reads it and if your bank can't help you change banks because there are people who cares. thanks for reading this. dot
fraud
Both of these companies, Mylife.com and MVQ Savingsace somehow secured my credit card information and drafted $19.95 out of my checking account for 10 months. I just wish I had noticed before. I think because it was a small amount, it went unnoticed until now, July 21, 2010. I had no idea what either of these companies were about until I investigated the charge. To be honest, I would never be interested in either service.
The complaint has been investigated and resolved to the customer’s satisfaction.
Well, I experienced the same. Never order, new received any service, but was charged for month, but did not look into detail, because it was a small amount. They play there game...
MVQ Savingsace somehow secured my credit card information and drafted $19.95 out of my checking account since September. I think because it was a small amount. I had no idea what this company were about until I investigated the charge. To be honest, I would never be interested in either service.
Charged for something I dont use
Hello, my name is Leslie Ricardo, and Every Month Im getting charged 19.95 (PURCHASE MVQ*SAVINGSACE) I have no clue what this is, but I refuse to continue to pay for something that Im not using.Thank You
Leslie
The complaint has been investigated and resolved to the customer’s satisfaction.
It just happen to me. I just spoke with a Dana and Maria at this ### company. If you signed up for mylife and check on a trial offer - you signed up independently for this ### company. Maria was foreign and Dana was a dousche bag. They will not refund your money after the 7 day trail. Total fraud.
I have just discovered the same problem...I receive my Discover bills online, and the total balance is paid automatically. I am now in the process of trying to determine how much has already been paid to this company, and how I got on their list to begin with. What a waste of precious time this is going to be. Sounds like grounds for a class-action suit.
Well, Travelocity stole my account information and gave it to this company...said I signed up for a 30 day free trial...no refund back to me but I am glad I found this to post a comment too! FRAUD FRAUD FRAUD...along with Travelocity!
Add me to this fraudulent craziness...just found out on my bank statement today "Savingsace" withdrew money from my account using my debit card #'s. Had to close out my card so they don't keep withdrawing money every month...and now wait for new debit account...did NOT sign up for anything.SCAMMERS!
Add me to the list of those duped by vitacost and adaptive marketing.
I have filed complaints with the state attorney general(s) Nebraska and NC and the FTC.
I discovered the same problem today. Never signed up for this. I am a cancer patient and don't have the strength to fight this. This is SUPER-FRAUD.
PURCHASE MVQ*SAVINGSACE
Also happened to me and I am furious. I made a purchase from vitacost. I am trying to cancel it and cannot even speak with someone unless I give them my memebership number and credit/debit information.
They have been charging me for 5 months and I had no idea until I lost my job and started checking my daily balance due to losing my job. They have been sending emails to a juck email that I set up and never check.
Called the number [protected] and spoke with a girl that said she would give one credit and cancel. Then asked to speak with supervisor of which after a heated discussion he agreed to give me 3 months credit and no more. He submitted a request for the additional 2 but said he was the highest person there to speak with.
This company is a SCAM!
This happened to me as well. Just so happened I checked my account today, and the "purchase" took place yesterday. My bank account was overdrawn because of this. As soon as I contacted my bank, they told me that they have been having this problem from this company all month. They immediately refunded my money, and the company promised a refund as well, although I still have no idea how they got my information, the purchase was made with a debit card I rarely ever use. Hopefully, this won't happen again. Alert your friends to beware!
oh, and the number was [protected]
Me too. The charge listed a phone number, which I called. They agreed to cancel my service and refund the last month's payment... but unfortunately I noticed this had been going on for many months... so I lost a lot more than that.
They said I had been signed up through my purchase of vitamins at Vitacost.com ... which was a legitimate purchase, but I had no idea I was signing up for membership in this company...
Misleading offer
I recieved a marketing call from Platnum Rewards with offer of savings from hundreds of big name retailers. The person was hard to understand due to the dialect. They would send the complete details in the mail on the Savings Ace Program if I would agree to $1.95 in shipping and handling. I would have 30 days to review and cancel if I didn't like the offer. As a bonus they would include a $25 walmart gift card just for reviewing the offer. They shared with me the last 4 numbers of the credit card that qualified for the offer (they had my credit card number already). I agreed at the time, as they made me believe it was a program offered by the credit card company. 2 weeks later, I recieved a call from the shipping department saying they recieved the offer back in the mail due to an error in the shipping address. This is where I became suspicious, as my credit card company has the correct address info. When I explained that this seemed odd- and I would like to cancel- they became furious and said that time was ticking and if I didn't supply my correct address (which I refused to supply) I would begin to be charged a $49.96 monthly charge if I didn't cancel within the 30 day time period. The information to cancel the reoccuring charge was in the package they were trying to send me. I held firm that I would not supply my address and hung up. They called right back from the same number [protected] and said they were trying to help me ensure that I could review the program- I shared that I did not know anything about the $49.96 monthly fee and would not pay it. I then checked my visa card statement and the $1.95 was charged by Savings Ace and I called the [protected] number that was associated with this charge. After the initial rep said the charge was non-refundable, I spoke with a supervisor named Greg who agreed to reversing the $1.95. I canceled my credit card to ensure they cannot begin the monthly charge for the "Savings" program. Luckily this is a visa debit card that we only use for internet purchases and we keep the balance low to avoid the risk of huge losses in case the number falls into the wrong hands. I hope this helps anyone else from falling for this scam!
scam
Not even sure how they got into our account, they've billed us for services we haven't asked for. Cost: $33.90/mo. Billed the same date also for $33.90 from Homesavingsmall. I've called both sites, but was after business hours. What I found very curious was the voice for both services was the same woman, or very similar sounding voices. Both used exact same format.
I'll either call them tomorrow, or contact my bank and bar them from my account.
I was billed by Savings Ace for 19.95 on my MasterCard. I never authorized the charges. I Googled the name and my goodness there are tons of complaints against this company. I believe my card number was commandeered by MyLife.com which I promptly dropped. I noticed other complaints mentioned them also. I called the Savings Ace toll free Number [protected] and spoke with Michelle ID 700188 and she said my account was canceled Oct 16 which was the last time a charge posted on my credit card. Beware of MyLife and SavingsAce.
I have never heard of this company and found out they have been taking money out of my account. How did I get signed up for something I have never even heard of? I am not very happy about this, and would like to know more about it. LEAVE MY CHECKING ACCOUNT ALONE.
Savings Ace SM is a subsidiary of
Adaptive marketing LLC
680 Washington Blvd Ste 1
Stamford, CT,
[protected]
...which, in turn is a subsidiary of
Vertrue, Inc. LLC
20 Glover Avenue
Norwalk, CT 06850
Their SEC CIK Number is [protected]
I have reported the whole bunch to the Federal Trade Commission Complaints division at https://www.ftccomplaintassistant.gov/.
You may wish to do the same
Travelocity
On 1/23/2010 $24.95 was deducted from my bank account. I called the tollfree number referenced to Savings Ace. I told the representative Jarvin(#9916) that I did not know my membership number nor was I aware that I was a member of Savings Ace. I told Jarvin that I wanted to cancel this service and be refunded $24.95. Jarvin told me the membership would be cancelled and my bank account would be credited $24.95. Also, that I would receive an email within the hour stating my membership would be cancelled and $24.95 credited back to my bank account. Let's see if this happens!
The complaint has been investigated and resolved to the customer’s satisfaction.
I can not find savingsace on the net, how do we get rid of these scammers
Unapproved Charges
This company appears to be well known for unapproved charges. I thought it was related to a memebership I signed up for through MyLife.com. MyLife immediately directed me to the Saving Ace number.
MYLIFE GAVE THESE PEOPLE MY CREDIT CARD INFO!
I have a credit card set up on autopay and I don't use it often or receive paper statements so I was surprised to find that for the last 4 months they had been charging me $19.95 per month for a membership I never signed up for.
I called and was surprised at how easy it was to get them to refund the full amount - they know they don't have a leg to stand on and they are depending on others like me that don't see their statements every month.
On my initial call she jumped right to cancelling my membership and tried to rush me off the phone. I asked who I needed to talk to about a refund and she instantly ordered the refund for the previous month. I told her I wanted a refund for every month and she set it up right away going back four months.
After getting off the phone, I found that there were two more months in which they had charged me.
I called back and got another supervisor who said she could refund all but the first month b/c that was initiation.
I said "You do realize I didn't sign up for this service correct?". she said hold one minute let me see what I can do, and within a matter of seconds told me she was able to override the initiation fee.
This is a game to see how little they can give you back if you don't push for more. It's ludicrous these people are getting rich off of scamming.
Do not sign up for MyLife!
Call [protected] and tell them you didn't sign up for their services and you want a full refund for all months charged! They'll try to push you off the phone but keep going and they'll give!
The complaint has been investigated and resolved to the customer’s satisfaction.
They started charging me after I made a purchase from Potpourri, one of the sites that has their deceitful pop-up on it, so you fill out the information there, thinking it is for your purchase from Potpourri. Unfortunately because they debit my credit card, they have been charging me $19.99 to $29.95 per month, totaling approximately $500.00. If anyone has any information regarding the class action or other remedy, I would appreciate hearing from you.
They started charging me after I made a purchase from Serengeti.com (I called them and they mentioned this and Potpourri). Apparently Potpourri group has a bunch of websites they sell from, so do a search on Potpourri Group and look at the list of companies whose catalogs/websites they promote and probably you will find your culprit! I still have a copy of my receipt, and there is no agreement for any MVQ SavingsAce service!
For several months I have been debited 23.95 per month by this company, with which I have never done business or signed a contract.
Please advise on how to proceed to put a stop to these fraudulent deductions.
Debra Benard
this company charged to my bank account without authorization 19.95 causing my account to overdraft.i am currently trying to dispute it.
I have been charged an unauthorized charge from October through January and I want to know what these are plus I expect a FULL refund to my account
Going through this same thing now. I'm on the phone with my credit card company now. i just got some satisfaction (after months of dealing with this) and they are supposed to be giving me 7 months of credit back. I tried calling the MVQ directly first this morning and the call was answered by a man named Joseph who muttered something about a membership ID. When I told him I did no have one, he mumbled something about terminating the call and gave out a confirmation # so fast NO ONE could have kept up and then he hung up on me! I immediately contacted the fraud department of my credit card company. The rep was VERY kind and considerate and got through to the company herself. I talked to a courteous young woman there who was able to give me a current month's credit and told me I had been signed up through PeopleSearch.com (I didn't authorize THAT) and then transferred me to a supervisor who was able to give me 6 more months of credit back. IF this is done, things will be ok but if not, I will have to go through changing my credit card number to prevent further charges. These scammers count on those of us who use auto-pay and electronic statements. I will never again let a month go by without thoroughly reviewing the charges on my account. As soon as I can get my credit paid off, I think I'll go back to the old way and use CASH! (as long as the dollar is still worth something!)
They have been charging me $20/month over a year. They have stolen $300 of my money and only offered me $23 back?! I had no idea who this company was or that I signed up for it. This is not right. Under further investigation they have been sued as well as being fined 30 million dollars from the BBB. They are now being investigated by the FBI as well as being sued by another class action suit, which I will be joining. Their billing office is in Connecticut and they have other offices in Omaha. They are really under one large company (name starts with a V, forgot but easy to find on Internet). They are also linked with intellius. How this company is still able to function...I don't know, but not giving up :)
My charges go back 4 months and were attached to an airline ticket purchased off Travelocity. Mvq canceled my membership and refunded the last charge. They said it would take a special concession for the first 3 months to be refunded, but would ley me know my email in 5-6 days. In the mean time I notified my credit card company.
I got hit with $19.95 today 6/21/2011. This is outrageous, I called and demanded a refund. This is wrong!
I got hit for $29.95 per month for several via "People Search" was told I did not cancel within the 3 days alotted - I didn't even know what I was signed up for - was told that it was for getting money back for shopping on-line. I complained today - told them I was reporting them - they agreed to refund 1 month in charges. I am reporting to BBB . I told them that they didn't have my permission to use my credit card - initially I used the credit card for 1 One look at 1 person on "People Search" for 99 cents, So they are fraudenly getting and using credit card numbers from other sources, you don't know about it, the 3 days are up and guess what, monthly charges. Outrageous.
Scam and theft
I was charged on my bank account for $19.95 that I did not authorize someone had stolen my bank card and made this charges. I called SavingsAce and spoke to the supervisor and explained my problem and how it overdraft my bank account, I had called three days before the charge had went through and spoke to them and they cancelled my account and asured me they would not be withdrawling this charge fro my account. Well three days later the money was withdrawn and an overdraft fee was charged but the next day they credit my account the orignal $19.95 after the damage had been done, I called agian and spoke to the supervisor and she apologized for any problems they may caused and asked me to fax them the copies of the transaction which my bank did so and I paid them for there services. Well a few days go by and I did not see the overdraft fee go into my account so I called the supervisor she told me sense it was done on the internet they refused to refund my $35.00 dollars keep in mind they promised to do so. They claimed because it was done on the internet they can not refund the money well they are internet based only bussiness how else would you sign up with them what a scam this company is, I warn everyone stay away from this company they lie and will take your money and thier attitude is one of I dont give a dam and they are so much better than the consumer this is not a good way to treat the consumer, I have been in the retail bussinessfor 26 years and we would never treat our customers this way. WARNING STAY AWAY FROM THIS COMPANY IT IS A JOKE DONT TAKE ANY CHANCES THEY WILL DO YOU WRONG. I dont think thirty five dollars will bankrupt them!
The complaint has been investigated and resolved to the customer’s satisfaction.
I was just checking my debit /checking account to see if my bills went through and all of a sudden I see a charge of $19.95 for savingsace.com and I have never even been on there site. With this info I went back further into my history and found another charde this same month, but at that time I must have overlooked it. So warning to anyone who sees these FALSE CHARGES OF $19.95 call your bank and dispute these charges and don't let this company scam you out of your hard earned money. My other suggestion is to cut up your Debit card and get a new one so no further charges can be placed to it.
Unfair Signup and Charge
I was searching for my relatives and going on several sites, then i happened upon a free 7-day trial offered by SavingsAce where after the 7 days it appeared you got mylive.com (a people finder site) for only $19.95 a year. I searched people.com and didn't like the site and called back within two hours to cancell. People.com stated there would be a $19.95 charge on my credit card for stopping the service. I told them about the about the free 7 day trial, and the person stated that they don't ever give a free trial. Then it was a miracle -- I got a email from SavingsAce (the first time I even heard of this company) right after the phone call to People.com advising me of their company and how to cancell before the 7 days. I had signed up for a free 7 day's with SavingsAce (without even knowing), and then charged a fee for people.com. I had to stop the service for SavingsAce or I would have been charged another $19.95 in seven day's. This is a scam, and because I got the email right after I chewed out the people.com operator I believe they are one in the same company. So if you see a site giving you a 7 day free trial offer don't do it, it will surely cost you and SavingsAce will have your personal information, name, credit card, date of birth, and she even asked for my address when I called in to quit (which I didn't give).
The complaint has been investigated and resolved to the customer’s satisfaction.
Bogus Charges
I never signed up with SavingsAce but had a $19.95 charge for a membership fee on my boss' recent credit card, with the following information: my name, a fictitious address [the street does not exist], and a fictitious phone number [all 9's]. We asked the credit card company to investigate the charges. I went to the CONTACT US site on SavingsAce's website and sent an email requesting that someone contact me. Instead, two business days later the result was an email saying they would cancel my membership. They have not made a refund to the credit card or even mentioned any refund. I know I have been ripped off, just like others whose complaints I have read.
I, too, had signed up for MyLife about a month ago and then found out that each individual search requires a resultant fee before you can obtain the information. MyLife says they will not cancel my membership, but I can opt out to not automatically renew my membership in 2017. After less than 1 month, I feel like I have been ripped off, too, like others whose complaints I have read.
I never signed up for SavingsAce, so how did they get my name? The other information is as false as it can be, so how can they claim to be an honest business? I don't use internet sites for online shopping because I am afraid of things like this happening to me personally. I went to MyLife because I sometimes need to find addresses and telephone numbers for members of our fraternal organization who have moved and not left changes of addresses.
Does anyone know who I can forward my complaints to? Is it true you can go to your state attorney's office? If I still lived in California, I would know which agency to contact.
The complaint has been investigated and resolved to the customer’s satisfaction.
Through my membership with Classmates.com, they were able to obtain my Banking info and charge me two seperate charges for 19.99 each for nothing. The SAVINGSACE & HOMESAVINGSMALL are one in the same. This company claimed that through Classmates.com they could charge me for any of the memberships that came through on the little popup windows, EVEN THOUGH I DID NOT OPEN ANY OF THEM...WHAT A SCAM. One more reason not to have any online memberships.
I was charged on my bank account for $19.95 that I did not authorize someone had stolen my bank card and made this charges. I called SavingsAce and spoke to the supervisor and explained my problem and how it overdraft my bank account, I had called three days before the charge had went through and spoke to them and they cancelled my account and asured me they would not be withdrawling this charge fro my account. Well three days later the money was withdrawn and an overdraft fee was charged but the next day they credit my account the orignal $19.95 after the damage had been done, I called agian and spoke to the supervisor and she apologized for any problems they may caused and asked me to fax them the copies of the transaction which my bank did so and I paid them for there services. Well a few days go by and I did not see the overdraft fee go into my account so I called the supervisor she told me sense it was done on the internet they refused to refund my $35.00 dollars keep in mind they promised to do so. They claimed because it was done on the internet they can not refund the money well they are internet based only bussiness how else would you sign up with them what a scam this company is, I warn everyone stay away from this company they lie and will take your money and thier attitude is one of I dont give a dam and they are so much better than the consumer this is not a good way to treat the consumer, I have been in the retail bussinessfor 26 years and we would never treat our customers this way. WARNING STAY AWAY FROM THIS COMPANY IT IS A JOKE DONT TAKE ANY CHANCES THEY WILL DO YOU WRONG. I dont think thirty five dollars will bankrupt them!
When I checked my internet banking statement I noticed a charge of 14.95 to Saveace. I had no idea what that was. When I called the number listed I was given an account # and when I entered that was given several options the first of which was to cancel the account. I stayed on the line talked to a rep who told me I had signed up for the service today. She assured me that the service would be cancelled and that my account would be credited for the amount. Am concerned with the ease with which this was done. Think this company needs to be investigated.
Same happend to me! And I am a German citizen! I tried mylife.com to research an old contact of mine in the U.S. They asked for a sign up fee which I had them charged to my CC. They must have passed the info to savingsace who are billing me since then i.e. for 6 mth now before I found out. rgds, Kristian
Soon after I joined Classmates.com, I got charges for Savings Ace. I am now disputing it.
marylthompson35@aol.com
I called SAVINGACE to find out how they got my account info and i was told it wAS given to them by mylife.com. my life .com sells peoples private info to all these fraudulent websites.
My life.com is connected to SAVEACE. I've being recieving numerous payment on my debit card. I believe they distribute your account number to all this fraudulent company which then start making unauthorised billing.
i recieved two times billing of 4.95. i called my life and was told it was a non-refundable fee for accessing mylife.com members contacts. This was after i paid a $60 dollar one year subscription fee for that same purpose.
I was then billed 19.95 today from saveace. Which i have no clue who they are. I then found out that Saveace is connected to mylife.com. which draws a conclusion that they pose as different companies inother to suck you dry. I regretted ever clicking on that mylife.com website.
Fraudulent Membership and Charges
Appeared in my email out of nowhere. Offered 7 day trial before charging my credit card, which was never authorized. Looks to be part of Adaptive Marketing LLC, "a leader in discount programs.:" Adaptive Marketing is a part of Vertrue, Inc., 20 Glover Avenue, Norwalk, CT, phone [protected], also located in Samford CT. Have had identity theft previously...
Read full review of Savings Ace and 7 commentsunauthorized credit card charges
I received $19.95 charges on my Visa credit card statements for April and for May as being made by "AP9*SavingsAce.com". I did not authorize these charges and I have no idea even what product or service this outfit sells. The telephone number of [protected] was stated on the charge. Calling this number got me an automated menu that featured a response to cancel a "membership". I did so and will now be working toward getting these unauthorized charges reversed by the credit card company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Ap9*savingsace charge
Today I checked my bank statement and found an unauthorized charge for $19.95 from savingsace. I called [protected] and just stayed on the line until I was able to talk with a representative, since I have no membership number to give them...I didn't know I was even a member! I told him what the problem was...of course, he said I signed up for them when I signed up for classmates.com. I told him I didn't want whatever he was selling and he agreed to cancel my membership and refund the $19.95...we shall see if they do!
The complaint has been investigated and resolved to the customer’s satisfaction.
My credit card is getting charged for charges i did not by from them
I have been a victim of fraud from this company as well. When I finially figured out this company stole money from my account for 4 1/2 years worth because I didn't question it until an overdraft fee was charged. After reading all the reviews and getting advise from all of them and a lawyer I began my research and I am back to report the information I got to help another if this happens to you. I emailed the Better business bureau (BBB) as well as Nebraska Attorney General. This company comes in many forms of names, Saving Ace and Adaptive marketing but the BBB provided the real name. Vertrue Inc. The person that responded to them with an email back was Megan Boham. This company is very much a scam and they are taking money from people in many different ways. They say from using mylife.com, or hotel purchase online, & even Amazon. With me they said it was Mylife.com. I am very happy to say that I did recieve fully my money back but it wasn't until after I contacted the BBB and the Nebraska Attorney General. These are available online to file a claim. The address to this company is:
Vertrue Inc
9500 West Dodge Rd. Suite 100
Omaha Nebraska [protected]
Phone # [protected]
This company has been charging my capitol one card for over 2 years I have no idea how they got my card number. If there is a way to get refund please help.
They charged 19.95 to our credit card without authorization! They are getting card numbers from Vitacost.com somehow.
I never authorized this company for any charges.
This company masquerading as MVQ Savings ACE has been stealing money from my checking account since October 2011. I am not sure even how they got my information. I think I bought airline tickets on Travelocity and they lifted my credit card information. I ma fighting it now and tryng to get my money back. They are a huge scam. Check your bank accounts now. Somehow if you do a lot of transacting, it is easy to miss $19.95 a month. But this was being lifted from my account for more than a year. They are deceptive, lying, cheaters. Just don't do it.
I just noticed that I have been robbed of $19.95 per month by SAVINGACE. I never authorized this company to charge my account and I still don't even know what services they provide. I have emphatically requested to refund what they illegally charged me before I forward it to the agency that deals with these kinds of crooks. I have been told that I will get the refund in 2-3 work days...
I was also a member of classmates but cancelled my account last winter. This past May rec'd a call that I was eligible for a Wal-Mart gift card, gas cards, several offers, of which I said no, no, no, and no. Noticed my account was being charged with $24.95, and other amounts, called the phone numbers to get them to credit back to my account. Again in June it started the same thing using my card #. The bank cut up my card and issued me a new one. Only one has agreed to refund my amount and the $32. fee. The other won't cooperate so the bank said we could file an affidavit to get the other money, $24.90 charge and $32. fee. This is a real pain to deal with. Why has nothing been done to address this issue. I am going to complain to The Attorney Generals Office in Ky., also Consumer protection, and the Better Business Bureau.
Rec'd renewal notice today. Had to be near expert to enter ID number and TPN in the allowed time. Requested letter confirming cancellation. This they could not do. Computer won't do it. Same company, different department and they don't talk to each other. Here in Kansas, this is the meadow muffin defense. Be afraid of these people, very afraid; it's not cowardly it's a defense against corporate room temperature IQs.
SavingsAce is nothing but a scam. I unfortunately did not read the fine print when I signed up for a $20 rebate after purchasing tickets thru Travelocity. I had no idea that I had enrolled in SavingsAce scam. If this was a reputable company, I should have received notification of my member number and an explaination of the benefits which came with my membership. Instead they are completely silent, hoping that their monthly charges would go unnoticed on the credit card statement, which unfortunately it did for several months. I had to call SavingsAce once I noticed a charge that I could not explain AND ASK THEM WHAT I WAS BUYING! By the way, I never got $20 dollars, and Travelocity would be smart to distance themselves from this scam organization. I will never use Travelocity again for airline tickets.
Of course SavingsAce will not refund the last several months. If anyone is aware of a class action lawsuit against this company... sign me up. They should be run out of business.
They charged me $16.95 on my checking account. I called and got an automated assistant (shocking). I think its [censor] that companies like to launch their assaults on online shoppers during the busy holidays when most of our guards are down, but this is just plain stealing. I've never been a Classmates customer and i clicked "NO THANKS" as-well. If it was not for this complaint blog i would never had known it was Classmates with the cover of Savings ace. Thanks... I still want to punch someone in the face! Merry F*&*%$ING Christmas!
Savings Ace Reviews 0
If you represent Savings Ace, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Savings Ace complaint handling
-
Savings Ace Contacts
-
Savings Ace phone numbers+1 (888) 593-5216+1 (888) 593-5216Click up if you have successfully reached Savings Ace by calling +1 (888) 593-5216 phone number 0 0 users reported that they have successfully reached Savings Ace by calling +1 (888) 593-5216 phone number Click down if you have unsuccessfully reached Savings Ace by calling +1 (888) 593-5216 phone number 0 0 users reported that they have UNsuccessfully reached Savings Ace by calling +1 (888) 593-5216 phone number
-
Savings Ace address8770 W. Bryn Mawr, Suite 1000, Chicago, Illinois, 60631, United States
-
Savings Ace social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about Savings Ace company
Unsubstantiated charges
Capital Savings Club
12 reviews
Customercarepage.com
18 reviews
Citymail.org
4 reviews
eFax
79 reviews
Empowr
82 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.