Select Portfolio Servicing
Reviews and Complaints

nope!

Get an attorney immediately! They are liars and do this to steal your home! The FTC tried them once before when they were named Fairbanks Capitol. The FTC did nothing more than fine them and slap them on their wrists. They went back to biz as usual and don't count on the BBB, FTC, AG or your politicians who may be getting campaign contributions from the banks to fight for you either. We are in a new governement..THE UNITED STATES OF THE BANKS...by the banks and for the banks! Class action? Well, the Fairbanks class action case didn't stop them and the lawyers made out like bandits! Only recourse is for each person harmed to get an attorney and fight it in the courts. Educate yourselves tot he fraud on sites like MSFRAUD.ORG, MIke Dillons anti-SPS site Getdshirtz, Attorney Neil Garfield's Living Lies web blog and his youtube videos and Facebook site homeowners against mortgage servicng fraud to chat. Garfield and Atty Max Gardner (NC) have atty lists! Go to Gardner's bankruptcy Bootcamp site (site to train atty's) and look up GRADS. Much work to learn this crap that Wallstreet put us in and the servicers use to help them pull it off! Fight like hell and don't get out of your homes! Driveby inspections & BPO's? Illegal fees to add to freclosure. If you get behind on a payment...DO NOT pay by phone! Pay by either Western Union or Bank check! Then, itemize on the check what every dollar is to go to or they will put the cash where they want it to go to... their escrow, corporate advances, etc all loaded with their bogus fees! Send them a cease communications letter via certified mail return receipt requested! If they violate sue them in smll claims under violations of Fair Debt Collection Practices Act! $1000 fine for phone abuses after getting do not call letter. God be with you all! This is a new war on the homeland and our politicians could careless! NEVER MIND FIGHTING A WAR ON TERROR OVERSEAS on BIN LADEN, LIBYA...HOW ABOUT THE WAR HERE CAUSED BY THE BANKS? HOMELAND SECURITY GO AFTER THE BANKS AND THEIR EXECUTIVE CRIMINALS!

i sent a cirtified letter asking select portfolio servicing to send me an original mortgage note, so far no reply, i dont think they have anything original, my mortgage assighnment was forged, why is it that sps stays in, because the rating co. rate them AAA, alot of co. take bribs, thats illlegal, why arent they in jail.

Call the FTC. Write your congressmen: State senator, legislator. Call your Attorney General, BBB, etc. More than welcom e to call me. Scot Stanley [protected]

I had SPS and after 10, 000 and sleepless night and everyday run around I went out and got help. As it turned out SPS was taking my money in an attempt to modify my loan and doing what ever with it. I went to a friend who refered me to a great company "Virtual Business Unlimited, LLC" and met with Dr. Jackson.As it turned out he put SPS on blast and they sold my loan to another company. They attempted to put the house in forecloser however two (2) of their lawyers sent the paperwork back to them noting errors in their practices. We are looking to taking this to the courts. Give Dr. Jackson a call the conversation will not cost you. In the end the company that bought my loan because of the wrong that SPS had done Im now receiving money back. They are wrong with what they do to the community. Try this and call [protected] ask for James Jackson, I promise you you will sleep at night. RJ

wow, sounds so much like my experience.

i got a loan in 2002 paying $923 a month. they didn't do an escrow analysis for 3 years (by law, they need to be done annually). in addition to billing me for old escrow, their interest rate went skyhigh. by 2010, i was paying $1550 a month (a 60% increase). since my paycheck didn't increase 60%, i could no longer afford my home.

they are the WORST of the WORST. avoid at all costs ! go to a regular bank (like charter one, or third federal, both in the cleveland area).

Worse company I have ever dealt with. I have written over and over again. All I get is form letters. They took over my mortgage from HFC. They are continuing to raise my rates. I asked since I'm on social security if they could change my payment date to coincide but after several months got a form letter I don't understand. Do not know what they are talking about. Also sent them a letter including estimates for work needed on my house asking for refinancing months ago. Got one form letter saying looking into it, never heard anything. I pleaded saying that I'm alone and house needs major work. They don't care. Very impersonal. HfC was much better.

I was in the middle of a re-finance when I received a letter from SPS saying that HFC had sold my mortgage to them. I immediately asked for a payoff amount to give to my refinance team. I received the payoff letter in about a week and gave the amount to the new lender. I just received a "superseding quote" from SPS and the amount is almost $6, 000 higher than the original payoff quote. When I got online to see what it was, it is listed on the statement as "Deferred Principle". How can they have a deferred principle when the haven't even had my mortgage for a month? WTF? I am calling my previous lender for my last statement and then I will be calling SPS to justify the extra $6000. My statement for June also says that my payment due is $5, 799.94...really? My mortgage payment is only $580 a month. These people are such crooks and I am glad that I won't have to deal with them for long.

I JUST satisfied my lien with SPS. It was a long trying process but I picked up my SATS docs (lien satisfaction) today at my county courthouse. A few months ago I got a call/ call back from SPS and the rep explained the short pay process. It's kind of like a short sale but I'm the only bidder. I offered somewhere around 10% of the remaining balance. I wrote up an offer with all the right info in it, a hardship letter, a short list of flood damage to the property (to prove it could never be sold full price- as is, ) and an explanation of how I was going to get the money. At this point I was significantly behind (actually farther behind then the 10% I offered.) Originally my offer included 60 days to get the money and wire it to them, but the accelerated the time frame to 28 from the day they agreed- giving me slightly less time. Getting a few grand together in 20 some odd days was TOUGH but I did it. Mine was timed around a tax refund. I just went to court house this afternoon and explained it all to the Recorder of Deeds and she got a very big smile and said 'Well it's done now Baby.' When I asked about loop holes and scams and 30 years from now and what not she simply said "It's recorded. It's done."
Yeah, it's done.

My loan just went up another $500.00 per month. When I asked Ms. Moody, who was incredibly rude (typical of SPS reps), how this could be happening when interest rates are the lowest in history, all she would say is read my contract and suggested credit counseling! They inundate you with inscrutible paperwork, then when you question what they've done, you can NEVER get the same answer from a different rep. When they took my loan over last October, they claimed I owed a payment to my prior servicer that was clearly indicated on my bank statement, which I submitted to them. After fighting with them until January, they said they finally reviewed the matter and I owed $300, hardly a month's payment and an amount I knew was wrong, but was just tired of fighting with them. So my credit rating got slammed because no one there would take the time at the documents they had before them. After reading all of the complaints against this company, it is unbelievable they haven't been sued yet. It's criminal!

Mike Dillon's online site is great! He has had a long battle. 1000 employees at the SAlt Lake City, Utah location...gotta be Mormon's! If you look up many of the employes on Linkedin, FB, etc. they say they are LDS. Gotta wonder about what kind of religion condones working for a company like SPS putting families on the street! Then again, look up the history of the Mormon church and the land grab in Florida when Walt Disney was buying land! Look up the Ellington case filed in Travis Cty, TX where the investors are suing SPS for defrauding them! On page 38 it says SPS would hide force placed insurance fees from the investors by listing them as corporate advances, etc. This way, they charged the investor for the insurance and pocketed the cash from the homeowner. Other good sitess are : MSFRAUD.ORG, http://livinglies.wordpress.com/ and facebook site Homeowners Against Mortgage Servicing Fraud to chat. EDUCATE yourself and watch videos on MSfraud site! Garfield has very educational vidoes on loan securitization and why your servicer is doing this to you. STOP talking to them and send cease communications letter via certified mail return receipt requested. Then, if they violate...take them to small claims for violations of Fair Debt Collection Practices Act. Get an Attorney on either Max Gardner's Bankruptcy Bootcamp site under GRADS or Neil Garfield's Atty list on the Living Lies blog site. God be with you all!

This is Christmas Eve in comes another letter from SPS, this one tells me I have 30 days to cure the default from the date of the letter 12/21/2010. Not a word about the Modification that has been ongoing for four months or more. While I was out yesterday yet another call came in during the evening. A family member who knows the entire story picked up the phone and tore into the rep telling them how they call all the time and it's automated no one is on the other line. The family member explain I've constantly worked with them kept in contact but they act like I've done nothing, that I have received numerous letters stating the same thing from them how it's a untrue then asked the rep what was going on. Of course she kept on refusing to discuss it with him telling him they'd be closed in about an hour. They were already closed when I got home and he didn't wish to upset me more so waited until this morning to tell me. It's harassment in the worst kind they won't stop until you drop or pay up the past due in full or take your home away. They have no intention of modifying my loan. I sincerely believe our goverment needs to examine all such practices to see where the tax payer money is going. This is fraudulent activity. Again I owe very little on my home but I don't have it in the bank or I'd pay them off and be ever so happy to get this company out of my life forever. You take nine months of harassment on a near daily venue it breaks you down. I can only see two options at this point because the modification does not exist. I will get a second job, or borrow the funds to cure the default from someone. I can cure the default with a second job in about five to six months. I must add to this at my age in life that I never expected to get behind but illness hit me along with the economy. Nor did I expect to have no medical insurance, no funds any longer in savings I am now over sixty.

In the past two days I have received one certified letter from them a genric letter but certified. I received another letter stating that I must read every document that comes to me in order to save me from further proceedings and that there was no guarantee that I would be accepted into the Obama Plan Modification. The certified letter that I received today told me that they have tried reaching me several times but haven't been able to do so, they wanted an immediate call from me.. I am completely shocked by these lies. Let me see, I picked up the telephone about an hour later (caller ID) told me it was them calling from their 6000 number which meant an automated call again. As usual no one was on the other end when I began saying; Hello about six times. They do this all the time to bring up the number of times I'm sure they insist they have called. Here it is almost Christmas Eve and I'm sitting here thinking why do these people lie so much. I have been in contact with them sometimes twice weekly and for months now. It's been about 12 days since I last spoke to them then I was told all my paperwork had been submitted and they were just waiting for confirmation. I have submitted and resubmitted all my documents to them.

What I get now is there is going to be a rash of foreclosures after the first of January. I have been paying my loan to them but not the back due funds. In one of my more recent conversations when I told the rep that I would simply borrow the back due funds from my mother in-law they said; Oh there is no need to do that we'll just modify it I'm sure your eligible. I'm wondering why they were so eager? Was it to make more money off of my application? Then to just shut the door upon me saying we'll be forclosing in thirty days? I'm expecting it next.

I do hope that someone wakes up President Obama and those that are corrupting this plan because that's what it is. I will continue to post my days ahead in hopes that someone in a capacity to do something can go after these companies.

OMG, I'm going through the same as the rest of you here. I've been on a Mod for 2 years now with these people and after paying on time, they denied my Mod. Said they have sent a tentative foreclosure date of early next year if they don't receive all the late payments. (Sorry not posting exact info, don't know who's on this site that might work for them). All the time I was dealing with the Loss Mitigation Department who said we weren't in foreclosure, the Asset Department was moving along with the foreclosure process. Be very careful, they lie in order to mislead and buy time to screw you in the end. I wish I knew of a class action suit for their faulty practices, this is just too ridiculous. Viper

I forgot to mention. They denied me because they say I can't pay my taxes, insurances and monthly payments even though I am making all the above monthly now. I needed to add in my insurances.

So Mr. Obama, I do make my tax payments to them. I do pay my insurances on my home to my insurance company and I do make my monthly house payments to SPS. So why doesn't your plan work for me? I do pay over nine percent interest every month to SPS. I am affording to do all that but cannot afford to pay it through the Obama Plan Modification which is purported to lower your payments so you don't lose your home.. I guess I'm one of those women who just fall through the cracks?

I've had nothing but problems in dealing with this company and it's name change didn't change a thing. I noted recently large charges based on what they told me was the manner in which they service my my loan. I am late now three payments plus hundreds in charges accumulated due to their practices. They send someone to my home every two months to drive by it seeing if I've moved, or if in bad repair for a charge of $14.00 dollars each time. My residence is in perfect repair.. painted, lawns all maintained and I'm actually painting the inside now after having put two hundred into maintenance in the front yard recently broken sprinklers, upkeep.. the paint was already on hand no out of pocket money being spent. The inside is in excellent repair anyone can see it's prime property. The property is in near immacualte condition, I'm not going anywhere as I also work from my home.. My loan balance is not at all a large balance small in comparsison to most out there I owe very little but I'm behind in my payments. I have a small amount owing but got behind after health issues and other such issues. My payments of course are needing to be caught up but things in California are not good so my income dropped by eight hundred.. which is the reason why I can't catch up quicker. Then I noted hundreds they've charged me due to my tax situation. They pay it out of my escrow account and charge me for doing it over three hundred dollars in the past seven months. Then if a payment for "no" reason other then it must have been lost takes ten days to arrive at a distination that takes only three days..it's another near $30.00 dollar charge making it yet again late with another near thirty dollar charge..bounced checks let's look at that one. My account was closed and open at the same bank due to fraudulent activity found..someone stole my information. SPS went right ahead and deposit the check in the old account instead of paying attention to the fact they were given a new account number..the day before they deposit it. That cost another fifty dollars each time it happens. Payments always seem to arrive late even when sent ten days prior. Let's see I now have nearly six hundred in added charges, they're still sending out people to inspect the property for no reason.. as I am in touch with them weekly at times twice a week. I now send all my payments with a delivery confirmation to avoid this situation.

The Obama Plan doesn't seem to cover me as they tell me I don't make enough money to pay my taxes and payments.. make sense? I'm paying them each month now so how come I'm being denied due to income? Oh by the way I don't find many at SPS that are nasty and rude as they use to be or threatening as they use to be.. it's their job to keep one under the thumb I guess..pressure seems to be the tactic, threats that are quite suttle but there all the time.. you feel drain each time to speak to them. Each time you repeat the same thing over and over again.. hearing a different story evrytime you speak to them. It's their job is all I can say to intimidate you thus creating stress and anxiety in your life so you breakdown emotionally or have a heart attack because you live on a fine line with them.. when will I lose my home? When will they proceed? No wonder people die in circustances like this they lose hope, they have heart attachs and more.. come on Obama it's not working but I bet these servicing companies are making a fortune from this plan? I don't know but I hardly believe they do it for nothing.

Help I need Donald Trump!

We took out a mortgage and unfortunately was sold to these ruthless snakes(sps).Our house had a severe mold problem, it has almost killed my wife literely, my daughter has developed asthma and no one could even breath .Our insurance company(PHENIX MUTUAL FIRE) refused to help us even though we had mold and mildew coverage up to $60000.Not knowing where to turn I called SPS and told them of the situation.They suggested a 90 day hardship program and set up monthly payment arrangements so we could afford a rent until we got the mold fixed.They forgot to mention that they were going to report me as delinquent for those months even though I made the payments as agreed and on time.Not one month went by that I did not make a payment and they still reported me late, now we need a house and my credit has been destroyed because of these jokers.My credit score went from 700s to 500 just because of this.Anyone have any ideas please help bhooper72@yahoo.com thanks

To whom it may concern...ie Tondala Davis, SPS has the most uncooperative loan agents I have ever experienced in my 20 yrs in residential property ownership. This company is poor in servicing a loan & unfortunately my loan was sold to these scoundrals a few yr ago & since I've been mislead & the info passed on to me was all wrong. When I threatened to file suit & a class action one I might add they reinbursed me 1, 800 $$$ toward my escrow & lowered my insurance payments, conveniently when I was ready to renew with ciitizens who took my annual premium from 1, 200 to 4, 200 after hurricane Francis & Gene... I decided to not renew & find another ins.carrier. SPS said I had up to 90 days to find another carrier & then they woud on the 90th day put me with their company they conveniently work with. well that was a lie after 12 days they assigned me to their ins comp. & never did they appraise my home to get the new market value. So they just kept ripping me off for a home that was once valued @ 170, 000 1 yr ago. Mean while I did not no I was insured with them until my statement came. allready They debited my escrow account which showed a huge - after their ins fees for the upcoming Yr. As we all no another scam they take our money a yr in advance & then chrge us interest on that to. Nevertheless The market went south & my home is worth 50, 000 now. So my ? to them was this. SPS are you in the mortgage business or Ins. business? Knowing they can't admit to covertly comingling with these ### they stuck me with! They did admit they were in the home mortgage business, but once again were not aqdmitting to their faults until the threat of CLASS ACTION SUIT. with all the other homeowners in the US that property value has gone down 50% or more & never were we informed of the fact that we are paying premiums for overisured property valeus.We are intitled to change our coverage based on new market value. I was insured for a HOME VALUED @ 170, 00 NOT THE TRUE MARKET VALUE. Once I sent ... my county appraisal & Tax info to them... they had to adjust the account & credit me. Their reps are uneducated & lack knowledge of the important information needed to service a loan. Perhaps they are not trained... that would cost this institution SPS money & we all no the people we talk to on the phones are not payed enpough money to give a rats ### about our loans...they don't even get payed enough to pay attention .They constantly interupt while I try to ask them questions. the answers to my ?s' are always... uuummm i'm not sure Ms Knox thats not my dept. They act like we are raping & pillaging their kin & I use the slang kin for a reason. The reps in the south are still throwback...the outsourced reps in India are a day at the beach compared to these hoky pokys! I don't even want to tell the new dilema about this bull S---t loan modification they solicitided me on that was declined...because it was not the correct loan mod for a Fannie Mae loan. Once again I was mislead due to ignorant employees. The word ignorant does not mean stupid... stupid can never learn... ignorant means lacking knowlege. SPS needs to spend the homeowners interest money they collect from us handsomely & educate the ignorant employees & send them to CHARM school. Lets get a class action against SPS My mother has networked with a huge attorney in Boca & sent him business to the tune of 9 million in law suits{ not related to motgage issues. } However from his lips to my ears & I Quote " I owe your mother HUGE... loyalty to your mother is what I stand behind." "What I can do for you...her daughter will be an honor." Lets get busy & bring these ### down.. They are just another institution run by our not so free country .They are Vipers & need to be outted. email me @ ioutalent@gmail.com

SPS has been a nightmare. My husband died in 2007, and in December 2008 the previous loan company (First Franklin) sold this account to SPS. The loan was in his name and they refused to accept the insurance I carried on the property or the tax record--all prepaid. They started billing me for those lender placed insurance and tax payments which were all at a very high rate. It made my payment jump about $400 dollars a month. Keep in mind, the insurance and taxes had been paid the previous year prior to SPS buying this account.

I found another lender willing to refinance this mortgage, but once again SPS slapped on additional charges, a prepayment penalty, and the most discourteous customer service you can imagine. I told them that they were the worst thing that has happened to me since my husband's passing.

It's almost like they get a strangle-hold on you and don't want to let you go. They enjoy the tortue and misery they put people through.

I pray I can get out from under this company. I've already had a heart attack from stress realted issues, and I'm afraid they will be the death of me.

Tondala Davis
Panama City, FL

This company is not competent to handle loan processing. I have automatic draft and they drafted my account several months and then ceased drafting it without telling me, and then charged a late fee. They also misapplied $6, 995 and then created and escrow shortage which I had to protest only to see them cause more problems. Calling them does no good nor does talking to a supervisor. People need to let HUD know and file complaints.

I sold my home in April 2009 - not a short sale, not a foreclosure. We paid the loan off in full and netted money to boot. We are now ready to but another house and when we approached a lender and he ran our credit - all three bureaus had foreclosure, amount settled (ie:short sale) and 90 days late - $532, 000 still owed. I faxed all paperwork proving up my case including the HUD which staed what we netted and I still had some agent come back and say "but you did short sale right"! I asked the idiot how does one short or foreclose and still get money fropm the escrow company? He said "I don't know?' This is full mis -anagement of my account and it is stopping us from buying. An attorney is the next step -

REPORT THEM TO FTC. IT DOESN'T MATTER IF THEY ARE ON PROBATION. THEY ARE VIOLATING THE TERMS OF THEIR PROBATION.

Come chat with us on face book homeowners against mortgage servicing fraud. Last post was excellent! educate yourselves at Garfield's site or MSFRAUD.ORG site! Atty lists on Max Gardner's Bankruptcy Bootcamp site under GRADS! Lawyers who get the fraud! Garfield has list too.

I feel your pain, there are several options for you to explore. There are two great sights that can help you solve your problems. http://www.thepatriotswar.com/ http://livinglies.wordpress.com/ These sites are filled with articles and solutions to foreclosure related problems. I am not an attorney I gained my knowledge of these matters by surfing the net to help my family with their mortgage related problems. For instance SPS is a mortgage servicing company and you will learn they are limited in what actions they can take since they are not the note holder of your loan.

Good Luck

aug payment [protected]/sept [protected]/oct [protected] I was told the Aug money order was not recieved

My monthly payment and my escrow payment shortage got switched I was hounded for payment even after I discovered the problem now I got a bill that is still wrong after 3monhs

I need a hardship Loan this too hard on me by myself

WOW! Have never worked with such a bad lender. from the reps to their management team. They lie and who knows who answers they have no clue what they are doing! so frustrated how do they stay in business? They promised to overnight the check three weeks later nothing and now coverage will expire!

They can't be stoped and if you find anyone that can let me now so I can sue their behinds off they are nothing but a bunch of crooks 305-28o-2143 thanks.

I am to the point of just quitting making payments to this company. After 13 years im just about feed up. They call from once a day to 4 times a day even when im not late at all. The add charges, fee's, change interest rates, terms of mortgage all the time. When is the goverment going to help us out. When are these peaple going to stop this harrassing behavior.