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So hope that if you use shaw direct you never have problems. I contacted their customer service representive, talk to a person named Rich. I could not belive how rude they were. Whatever they could say to protect themselves. My advice is use someone else. If you do use them make sure you document every contact you have with them.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Shaw Direct is the most stupid company you can ever do business with.
they are stupid, Lair, and rude.
i have their stupid flyer it says free HD receiver no contract whatsoever. I did not like their service they have 4 PPV CH 2 off Air for ever one is Hucky i don't like and one plays Star Trek forever how stupid is that?
they are looser
You are right we should never pay for a worng compnay like shawdirect they very stupid.
they do not tell people the truth about what they have,
they are lair and they are trying to rip me off but i will not let them do that. I have enought documentation to send them direct to hell.
they will never get what they are asking for.
do not trust shawdirect
Received flayer from them. I mean junk company shawdirect.
I did not like their service they told me that I have to stay one year or retrun the HD receiver or pay 200 fine.
but guess what? they say no contract no condition free HD receiver 50% off for 6 months.
they do not have any contract with not even signature they is no way they can aprove that so i am thinking to report to BBB here is the address for you
www.calgary.bbb.org
lets' fight with this junk people we will win they will go to hell soon I hope
Completeeeee scammers
what big lair they say customer service matters to us.
Shawdirect is a looser and I will take them to court very soon.
I will make them to pay more than their rip off bill they are trying to get from me.
People let's get togother to shutdown this junk comapny ASAP we must tell others the truth.
Agreeeeee-nobody use these scammers
I think they don't care about customers at all otherwise why they would play game with people like this. do they realize how much damages they will get.
I have been reading about this company for a long time and they have crashed their reputation.
Shaw Direct has no customer service skills at all. They are very rude and a big lair
I also had some communication with the idiot and a big looser. They think they will get out of this entire rip off but someone will stop them. And they will pay high price for their mistake.
Why not tell people the truth and never get heart.
Why would I ever LIE to customer?
Loosing one customer wouldn’t be only one may be 1000s
MV
Sooooo true-on top of billing me longggg after I cancelled - they have the nerve to be rude
Looser always loooooose that would be SHAWDIRECT
they are LIAR take a look at their flayer NO CONTRACTS they say but when you cancel they wil ltry to charge you $237.00 but the question is who will pay for this IDIOTS
Unfortunately, the only other alternative to Shaw Direct is Express Vu, and they are even worse. So what kind of decision do we, the consumer, have? We can either pick one lying service provider or another lying service provider.
This is not just affecting the satellite television field either. Look at all the large companies you get any type of service from. They are all doing the same thing. Screw over the consumer as the consumer has no other choice as they know if we go to another service provider, the service will be just as bad or worse.
I, for one, am getting sick and tired of how we are being treated by these large companies. However, what can we do?
sad world-they happily RIP people off and no consumer protection
I am absolutely livid with this rip off of a company. I called in on May 29th to close my account - the rep put a note on my file that said I wanted to discuss with my husband - 100% BS. Today I find out that they are billing me until the 11th of July. So they are going to saok me for an extra 2 weeks of service that I will not be using.
Same thing-they soaked me for $158...tell all of your friends and relative NOTTTTTT to use them-full on scammers
TERRIBLE company-lots of bad ones but this one takes the cake...I asked them to stop my services, and they relentlessly sent me bills-NEVERRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR use this company-they are horrendous scammmmmers
My family and I have only had Shaw Direct for 6 months. We have only a 50% signal. Most stations we want to watch won't come in. This is definitely not worth $90.30 per month. If we only get 50%, then we should only be paying half of what they charge. Wish we had Direct TV like the Americans do.
Shaw seem to be very good at giving themselves raises every year, every time I get a small raise on my pension, Shaw takes the whole thing. Another thing is they bill for the up coming month right on the same day as the previous month is due. Unfortunately they are the only TV/ Internet provider available in my area. They are a terrible greedy company !
We got Shaw Direct when we moved up to St. Joseph Island, ON. Overall it's pretty good but I'm not happy at all with the fact that our package included a PVR with it and we didn't get it. The guy that set things up didn't give us one because we can't have another line put in. Then I found out people all around us have a PVR. They can't record and watch another channel at the same time but they can still set it up to record when they're away. I called Shaw Direct and told them this and they were more then happy to sell me a PVR. Why the heck should I pay for something that I was suppose to get in the first place? When I told them this they then offered to sell it to me for half price. No way am I paying for something I'm suppose to have! It's not like I'm trying to keep the box that I got stuck with and the PVR. I'm more than happy to return that to them. But there's no way to get this through to them. They just can't get it into their heads that the PVR is included with my package. I've finally given up trying to talk to them. It just gets me mad and accomplishes NOTHING!
Service à la clientèle horrible... cette compagnie voudrait faire pire qu’elle n’en serait pas capable.
Shaw really sucks big time. Had issues with their new receivers that I paid top dollar for that had hard drive problems. On my second set of receivers, (630 & 830). The PVR skips at times. Tech came over to install the new ones, that Shaw mailed to me in brown boxes. Don't except PVR's from Shaw in brown boxes. They have been used in the USA first for three years then send to us in Canada, rebuilt here, and then sold as new ones. Meanwhile, the tech had brand new ones in his truck, that come in blue boxes. New is only blue.He said the new ones are for initial installations only Then they cancelled me, without proper warning, because the PVR's, that I sent back were sitting in their warehouse, but they were not notified that they had them, and not me. When I complained about no notice of cancellation, they said it was automatic. Now isn't that wonderful customer service? We are so done with Shaw and all the drama that they create with their excuses and they have no compassion for what their customers go through just dealing with their hopeless crap. Bell here we come. They can't be any worse than Shaw. No stars for them
Shaw totally sucks. They don't know how to support their products properly. I upgraded my receiver from a 530 to a 630 and then found out that the 630 has only one output, instead of two. So, I have no where to plug my another two tv's that where connected to my 530. phoned in and one tech said by a splitter, the other said but a RF modulator and the last tech said that Shaw doesn't support connecting multi tv's to one receiver. Do you know how much time I spend dealing with local stores, and Amazon buying all the connectors and splitters and nothing works and now only to be told that Shaw never supports splitting it's signal. Do I have to buy four receivers from them to power four tv's? Shame on them. Bell here I come.
If you invest in Shaw stock, then you must be looking for a tax write off..what idiot would give their CEO a half milliondollar bonus at christmas in these times, the shares have tanked and I bet they are wondering why, the old man would have fired the numbchuck in a milli second
If you are an invester in shaw stock then you must be looking for a tax writeoff, what idiot company would give their CEO one half million bonus at christmas in these times the stock I predict will hit $10.00 and rightly so . this is proof clowns do runs companies