Menu
For Business Write a review File a complaint
ShopAtHome.com Customer Service Phone, Email, Contacts

ShopAtHome.com
Reviews and Complaints

www.shopathome.com

Learn how the rating is calculated

1.7 10 Reviews 35 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ShopAtHome.com Reviews 45

ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

ShopAtHome.com Shopathome.com Review: Save Money While Shopping Online

Shopathome.com is a great website for those who love to shop online and save some money. It's similar to other cash back sites like Ebates, but it has its own unique features that make it stand out. The concept is simple - you go through their links and shop at online stores, and in return, you get a percentage of your total back. The percentage varies from store to store, but most of them offer between 3% to 8%. However, there are some stores that offer as low as 1% and as high as 60%.

The best part about Shopathome.com is that they send you a check at the end of every month, but you need to have earned a minimum of $20 to get a check. I have been using this website for a while now, and I can say that I haven't had any negative experiences with them. I have received several checks from them with little or no effort on my part. The only thing that I find challenging is remembering to go through their site links first before making a purchase.

Last month, I received a check for around $235 in the mail that I had completely forgotten about. We ordered several appliances online and picked them up at our local store. Most checks will not be that big unless you spend a huge amount of money somewhere, but they do add up pretty fast. I also shop online a fair amount, so I have been able to accumulate a decent amount of cash back.

If you don't shop online often, chances are you won't make much cash back. However, if you're like me and love to shop online, then Shopathome.com is definitely worth checking out. I love this site and have not had any problems yet. It's a great way to save some money while doing something that you love.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

ShopAtHome.com ShopAtHome.com Review: A Great Way to Save Money While Shopping Online!

I'm a regular user of shopathome.com and I must say, it's a great way to save some extra cash. ShopAtHome offers additional savings on top of the sale prices from the many merchants available on the website. What's more, most merchants are quick to report on purchases made through ShopAtHome, which makes it easy for S/A/H to credit your account quickly. Sometimes, the credit is given so fast that it happens before I even receive a shipping notice from the merchant.

Whenever I shop online, I always log in to my account and go to the merchant website from ShopAtHome. The purchase is given a trackback number and credits are easily reviewed. ShopAtHome offers an alternative to driving all over town to make a purchase, and lots of times I end up with free shipping from the merchant. Even when making an in-store purchase, I go through ShopAtHome to earn credits to my account and pick up my order at the store. It's a good deal, eh?

I highly recommend ShopAtHome to earn additional money, and because they have a great Customer Service Department that answers every inquiry made. It's always a pleasure to shop through ShopAtHome, and I've never had any issues with their service. If you're looking for a way to save some extra cash while shopping, then ShopAtHome is the way to go.

So, go ahead and have a great day shopping through ShopAtHome. You won't regret it! Jerry from Ohio.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

ShopAtHome.com Mixed Experience with ShopAtHome: Inconsistent Cash Back and Poor Customer Service

Sometimes it works, and sometimes it doesn't. I've had a mixed experience with ShopAtHome. Unfortunately, I didn't receive cash back from a large appliance purchase, and when I reached out to customer service, I was repeatedly told that another site was credited as the originating site, so it wasn't their issue. This has happened more than once, especially with larger items. Every time I contact customer service, I get the same response that it's not their issue, but the suppliers, and they can't give what they don't get. It's frustrating because I just ordered something in January, and I had to file a "wheres my cash back" because it wasn't credited. I also made another large purchase and tracked the track back to be sure it came from their site, so we'll see how it ends up. However, I'm not hopeful as this seems to be a regular thing. On the other hand, I've had much better luck with Coupon Cabin.

ShopAtHome's response to Annette seems like a blanket response that doesn't address the real issues that many customers are facing. It's clear that there's a system issue, as dozens of reviews state the same issues. Instead of referring people to the FAQ, ShopAtHome should look into addressing the real issues here. Have a nice day!

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

ShopAtHome.com ShopAtHome Review: Unreliable Cash Back Site with Poor Customer Service

I have been using cash back sites for the past 7 years and have earned around 5,200 dollars. I have used about 6 or 7 different cash back sites, so I know the rules and am always very careful. However, I have had many problems with ShopAtHome and have stopped using them as my go-to cash back site. I urge you to be careful when using ShopAtHome as your cash back platform.

Recently, I had an issue with them when they refused to credit my account for an order placed on Amazon.com. The reason they gave me made no sense and the more I tried to explain why, the more they argued with me. I have noticed that about 1/3 of my clicks are not paid or result in incident tickets. This is not something I experience with other cash back sites like Ebates.com. It is not possible that I only make mistakes when I use ShopAtHome.

If you experience a problem with ShopAtHome, they will tell you that the merchant did not credit ShopAtHome for your order. This is usually the answer they always give. I advise you to be suspicious and not believe them.

Another problem I had with ShopAtHome was when I contacted them about cash back not being credited. The customer service representative who dealt with my case kept arguing with me and spamming my inbox with more and more emails to make their point. I have never seen such unprofessional behavior before. It was so disrespectful!

In conclusion, I do not recommend using ShopAtHome as your cash back platform. They have many problems and their customer service is highly unprofessional. It is better to use other cash back sites like Ebates.com.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

ShopAtHome.com ShopAtHome Review: Terrible Experience, Scam Cashback Site, Cancelled Account Without Notice or Explanation

ShopAtHome is a cashback site that I recently used, and I must say, it was a terrible experience. They claim that they will send you a check after three months of transactions, but that's not what happened to me. The day before they were supposed to send me a check, they cancelled my account without any notice or explanation. I had accumulated several hundreds of dollars in cashback over a few months, but they wiped everything off. It was very disappointing and frustrating.

I strongly advise against using ShopAtHome. I will file a complaint with bbb.org and encourage others who have had similar problems to do the same. It's important to let everyone know that this is a scam cashback site. Interestingly, on bbb.org, ShopAtHome is listed under a different name: Belcaro Group, Inc. This makes it difficult for people to find related complaints easily. It's very untrustworthy.

What's even more unethical is that they didn't inform me that they had cancelled my account until after I asked them why my cashback was gone. By then, I had accumulated another 50+ dollars with them, which they wiped off again! It was a complete waste of time and effort. I could have switched to other cashback sites earlier.

I don't trust their response below that they would discuss the specific problems with me because I emailed them twice and got no reply at all. Their customer service is terrible, as seen in other reviews. If I ever get a reply as to why my using their cashback site was considered "suspicious" by them, I will update my review. It's ridiculous!

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

ShopAtHome.com ShopAtHome's Recent Behavior is Disappointing: A Review

I've been using ShopAtHome for over five years now, and I have to say, I'm pretty disappointed with their recent behavior. At first, I didn't mind logging into their site before shopping - it seemed like a small inconvenience for the promise of cashback on my purchases. But lately, they've stopped paying out for large purchases, and they always seem to have some excuse for why it's not their fault.

Now, I'm not one to jump to conclusions, but when I've used the same retailer multiple times every year for regular purchases, and ALL small receipts under $200.00 get cashback EXCEPT the large purchase receipts with the SAME household products and a few additional items that met guidelines and SHOULD have qualified, I start to feel like I'm being scammed. It's frustrating to keep giving Shop At Home my personal information and buying history when they're not going to honor our large purchases that MET the guidelines anymore.

I really hope someone from ShopAtHome sees this review and realizes how many people they're losing. I certainly won't be recommending them to anyone anymore. And don't bother posting a "please contact us" comment like you have on other reviews - I've already followed all the rules, contacted customer service AND the retailer that verified my purchase, and you STILL tried to blame it on the retailer. It's pretty clear to me that you're scamming people, and I won't be falling for it again.

I know some people might say that this is "free money" and that we shouldn't complain, but the truth is, ShopAtHome gets their money from affiliate programs and advertising. They're becoming unethical when they don't honor our part of the cashback even after our purchases met the guidelines. From now on, I'll be going with other companies that actually follow through on their promises.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

ShopAtHome.com ShopAtHome Review: Deceptive Practices and Discrimination Against Non-English Speakers

I used to shop with ShopAtHome, but I won't be using their services anymore. Let me tell you why. Firstly, they have deceived me by not paying me more than 15% cash back. Whenever I contacted them about missing cash back, they would send me a message saying that they had contacted the merchant affiliate regarding my purchase, but the store records did not attribute the referral for my order to ShopAtHome.com and therefore they could not credit me for my order. I never knew what went wrong, even if I went through the ShopAtHome website to the store site and stayed there until the full payment.

Moreover, if I reported the missing money after 30 or 90 days, they would not help me. I don't understand why they have such terms, but it seems like they are not in my favor. Secondly, I feel like the company discriminates against people who don't speak English well. As someone who came from another country and doesn't speak English fluently, I feel like they took advantage of me and didn't pay me my cash back money.

I have even hired a lawyer to get my money back from ShopAtHome. I want to warn others that ShopAtHome is a company that cheats people out of their money. Please tell your friends not to use their services, or they will lose their money like I did.

Update: I want to respond to ShopAtHome's claim that they don't miss cash back payments. That's not true. I have missed cash back payments in July 2016, May 2016, January 2016, and February 2016, and ShopAtHome refused to help me. I stayed on the site and took a payment, but they still didn't pay me. They always had some secret reason why they couldn't pay me, but they never gave me a clear explanation. If you read other people's reviews, you will see that they have also experienced this open fraud and robbery.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

ShopAtHome.com ShopAtHome Review: False Promises, Non-Existent Customer Service, and BBB Concerns

I read a lot of reviews before deciding to use ShopAtHome (shopathome.com) for my online shopping needs. I saw that they had an A+ rating with the Better Business Bureau (BBB), which is the highest possible rating, so I assumed they were a good company. Boy, was I wrong!

I made a few purchases through ShopAtHome and was supposed to receive cashback for them. However, for the purchases that I really cared about earning cashback on, the cashback never appeared in my account. I tried to contact customer service, but they never replied to me.

Right before signing up for DirecTV, I submitted a form for the 110% guarantee that ShopAtHome claims to offer. I actually received a reply from them, telling me they verified the link I provided and that I would be credited a certain amount of dollars once I made a purchase. But when I made the purchase through ShopAtHome, I never received the cashback.

I sent an email to ShopAtHome with the original email I received from them, confirming they would credit my account as soon as I made a purchase. But, once again, I was ignored. This is not the first time this has happened to me with ShopAtHome. The last time I contacted them due to lack of credit, I made excuses for them, such as the message was lost, they had bad weather and lost power, their system was down, etc.

I should have listened to all the reviews I read before using ShopAtHome. Fool me once, shame on you; fool me twice, shame on me. I will be filing a complaint with BBB and my local small claims court. I also want to note that there have been reports of BBB running a "pay for play" scheme in which A plus ratings are awarded to those who pay membership fees, and F ratings used to punish those who don't. This is not acceptable.

In conclusion, I do not recommend using ShopAtHome for your online shopping needs. They do not deliver on their promises and their customer service is non-existent. Save yourself the trouble and use a reputable company instead.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

ShopAtHome.com Shopathome Review: The Best Coupon Site for Cash Back and Savings

Shopathome is a great coupon site that I stumbled upon recently. I have tried many other coupon sites, but Shopathome is the best one I have found for Cash Back. They often have the same or better coupons than other sites, with the added bonus of providing cash-back, which is something that retailmenot and others don't do.

Here are my top pros and cons of Shopathome:

Pros
One of the best things about Shopathome is their 110% Price Guarantee. This is a link available on all stores that offer cash-back. Every once in a while, I'll find another site offering better cash-back on a store I'm going to purchase from, and I have never had a problem with ShopAtHome honoring the 110% better cash-back price.

Another great feature of Shopathome is that you can earn cash-back on everyday essentials. For example, I buy everything from toilet paper to toothpaste on Shopathome and pick it up at Walmart or have it shipped from Walgreens or Drugstore.com. This has saved me a lot of money, and I also earn cash-back.

Cash-back often works with coupons as guaranteed on each of their store pages, which allows you to double dip on savings.

Shopathome is also great for travel. Most travel sites don't offer a lot of coupons, but Shopathome guarantees cash-back at 110% on everything from hotels to vacation packages. If you're already booking your hotel online, it's great to have cash-back on it as well!

Their customer service is also very responsive. Other reviewers seem to have an issue, but I usually get an email response within about 2 business days on the 2 commissions I have had.

The toolbar is another great feature of Shopathome. It allows you to see cash-back anywhere you are shopping online.

Every day, they offer a good cash-back deal on a product or store that is much better than I've seen on other sites.

When you search for a product in the search box, it will show you cash back options for that specific product as well.

Cons
One downside of Shopathome is that cash-back isn't paid until $20 is reached. Ebates is similar, but sites like Big Crumbs have a lower threshold.

Another con is that there is no PayPal option.

They push their toolbar a lot, which I personally don't like. I wish it would stop asking me.

You need to pay attention to the cash-back guidelines at each store page to make sure your purchase is not restricted. For example, gift cards, iPhones, and some categories might have lower cash-back rates.

I have found that some of the coupons other sites are offering can be higher than what Shopathome has with cash-back. However, they seem to net out in the end in most cases, but I wish Shopathome always had the best coupons.

Overall, Shopathome is a great site for saving money and earning cash-back. It has some cons, but the pros outweigh them. I highly recommend giving it a try!

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

ShopAtHome.com ShopAtHome.com: My Go-To for Online Shopping Deals and Rebates!

I gotta say, I'm pretty surprised by all the negative comments I've been seeing about ShopAtHome.com. I mean, I've been a member for like two years now and I've had nothing but good experiences with them! I always tell my friends and family that they shouldn't even think about shopping online without going through ShopAtHome.com first.

Their website is super easy to use and you can find the best deals out there with just a few clicks. Before I found ShopAtHome, I used to waste so much time going back and forth between different sites trying to find coupons and rebates. But with ShopAtHome, I always know I'm getting the best deal possible. And during the holidays? Forget about it! They offer even bigger rebates than usual, sometimes even double or triple what they normally offer.

I don't shop online every day, but I shop enough to have received at least four or five checks from ShopAtHome for $25 or more. And let me tell you, they always come through with exactly what they promised. I've never had any issues with them being a "scam" or anything like that.

I think maybe some people just didn't read the fine print or something. ShopAtHome always tells you exactly what you need to do to get your rebate or coupon, and if you follow their instructions, you'll get what you're owed. And if you find a better deal somewhere else, you can even earn rewards by sharing that info with other shoppers!

I know some people have complained about the "Community Coupons" not always being honored by the stores, but that's not ShopAtHome's fault. They clearly state that those coupons might not work, so it's up to you to read the fine print and make sure you're getting a deal that will actually work.

Anyway, I just wanted to share my positive experience with ShopAtHome.com. I think they're a great site and I'll definitely keep using them for all my online shopping needs!

Read full review of ShopAtHome.com
Hide full review

ShopAtHome.com Complaints 35

ComplaintsBoard
C
4:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ShopAtHome.com ShopAtHome Review: Shady Business and Ripoff Tactics - Stay Away!

I started using ShopAtHome and I gotta say, it's pretty cool. I shop a lot, so I figured why not get some cashback on my purchases? And let me tell you, it adds up fast. In just two months, I racked up around $200 in cashback. I was stoked. But then, out of nowhere, I got an email saying they were closing my account. What the heck? I couldn't believe it. And to make matters worse, they said they weren't going to send me a check for the money I had accumulated in my account. What a ripoff!

I think ShopAtHome saw how much money I had earned and got jealous or something. They came up with some lame excuse to close my account and keep my hard-earned cash. If I had known they were going to pull this kind of shady business, I would have used other cashback sites like Mr. Rebate or Ebates. At least those sites don't screw you over like ShopAtHome did.

So, needless to say, I'm never using ShopAtHome again. And I highly recommend that you stay away from it too. Don't waste your time and money on a site that's just going to rip you off in the end. Stick with the tried and true cashback sites and you'll be much better off.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
G
3:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ShopAtHome.com Mixed Experience with ShopAtHome: Cash Back for Some Purchases, None for Others

I recently tried out ShopAtHome and was pleased to receive cash back for my first two small purchases, which added up to about $7. However, I was disappointed when I made several more purchases through the site and received no cash back, even though one of the purchases should have earned me $25. All of these purchases were made about two months ago, so I decided to file an inquiry request to see what was going on.

Unfortunately, I ran into some issues when trying to file the inquiry. It turns out that I needed track back numbers for my transactions in order to submit the form, but I couldn't find these numbers anywhere. I searched the site for other ways to contact them, but came up empty-handed. I was frustrated and confused by the whole experience, and I'm not sure what the problem is with this site. It seems like it's poorly run, at the very least, and there may be more serious issues at play.

Overall, I don't think I'll be using ShopAtHome again. I've had much better experiences with other cash back sites like Fatwallet and Ebates, which are 100% reliable and always give you the cash back percentage they advertise. If you're looking for a reliable way to earn cash back on your purchases, I'd recommend checking out one of these other sites instead.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
M
1:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ShopAtHome.com ShopAtHome Failed to Pay Promised Rebates - A Cautionary Tale for Cash Back Shoppers

ShopAtHome really let me down when it came to paying me the rebates that I had rightfully earned through their website. I was so disappointed after making purchases from Puritans Pride through SAH, only to find out that I wasn't getting paid the rebate that was promised to me. I decided to use their trackback feature on their site to prove that I had used their site to make my purchases, but to my surprise, they claimed that I had gone directly through Puritans Pride. This was really frustrating because I had the proof that I had used SAH to make my purchases, yet they still refused to pay me the rebates that I had earned.

It's really disappointing when a company promises to offer a certain percentage of cash back, but then fails to follow through with their promise. As a consumer, it's important to be aware of these kinds of situations and to do your research before using any cash back site. It's not worth the hassle and frustration of dealing with a company that doesn't value their customers and their promises.

In conclusion, I would caution anyone who is considering using ShopAtHome's "Cash Back" site to be very careful and to do their research before making any purchases. While they may promise to offer a certain percentage of cash back, there is no guarantee that they will actually follow through with their promise. It's always better to be safe than sorry, and to choose a company that values their customers and their promises.

Read full review of ShopAtHome.com
Hide full review

Is ShopAtHome.com Legit?

ShopAtHome.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ShopAtHome.com to be a trustworthy company. Although there's a 8% resolution rate for customer complaints, which deserves attention, ShopAtHome.com is known for their high standards and safety. If you're thinking about dealing with ShopAtHome.com, it's wise to check how they handle complaints.

ShopAtHome.com has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for shopathome.com can be seen as a positive aspect for ShopAtHome.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of ShopAtHome.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Shopathome.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Shopathome.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

ShopAtHome.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for ShopAtHome.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up ShopAtHome.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • While ShopAtHome.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 8% of 35 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • ShopAtHome.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

ShopAtHome.com ShopAtHome Review: Bombarded with Spam and Questionable Credibility

I gotta say, I wasn't too impressed with ShopAtHome. It felt like I was getting bombarded with spam left and right. I didn't even bother trying to get any money back because I just didn't trust the site. And if you take a look at the reviews, you'll see a lot of posts on the same dates by people with no picture and only one review. They all seem to be raving about the site, but if you go back to the earlier reviews, you'll see some pretty terrible things being said about it.

It's pretty clear to me that most of the positive reviews were posted by people associated with ShopAtHome. That's why the star rating is higher than it should be. Honestly, it just makes me question their credibility. If they're willing to stoop that low to get ahead, how can I trust anything they say?

Now, don't get me wrong, I think the concept behind ShopAtHome is great. Who wouldn't want to get some money back on their purchases? But they really need to clean up their act if they want people to trust them. And if you've had a similar experience, I encourage you to post an honest review. Don't let others get scammed like we did.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
Y
Verified customer This complaint was posted by a verified customer. Learn more

ShopAtHome.com Shopathome.com's Cashback Promise Falls Short: My Experience

I recently made a purchase on eBay through shopathome.com on December 15th. I was excited to find out that I could receive 100% cash back through another site that offers more cashback. The very next day, on December 16th, I received an email from shopathome.com indicating that my cash back had been approved and verified. I was thrilled to hear this and was told that I would receive my cash back within 48 hours. However, it has been several days and I still have not received my cash back.

Yesterday, I decided to email shopathome.com to inquire about the status of my cash back. To my surprise, I received a response stating that "Missing orders below $1500 cannot be researched". I was confused by this response because I had received an email from shopathome.com indicating that my purchase had been verified. If my purchase had been verified, how could it be missing? I am extremely disappointed and upset by this situation.

I have been a loyal customer of shopathome.com for years and I cannot believe that I have been missing out on cash back for my purchases. I recently started looking into my account and have noticed that there are a lot of missing cash backs. I want my money back for all of the purchases that I have made through shopathome.com.

Overall, I am very disappointed with my experience with shopathome.com. I hope that they can resolve this issue and provide me with the cash back that I am owed.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

ShopAtHome.com ShopAtHome Review: A Total Scam with Terrible Customer Service

I gotta tell ya, I had a pretty bad experience with ShopAtHome. I mean, this site looks like a total scam to me. They don't give you the cashback points that they promise, and they come up with all sorts of excuses to avoid paying you. It happened to me, and I had to contact the merchant directly to find out what was going on. And you know what? The merchant told me that they had already paid ShopAtHome, but these guys were still keeping my money! Can you believe that?

And don't even get me started on their customer service. It's the worst I've ever seen. They don't care about their customers at all. They'll even put a certain amount of cashback in your account, send you an email about it, and then delete it from your account a few days later when they realize that they're getting close to having to issue a cashback check. That's just plain wrong.

Honestly, if ShopAtHome doesn't improve their customer service soon, they're going to go out of business. And you know what? They deserve it. Don't waste your time or your money on this site. There are plenty of other places to shop online that actually care about their customers and will give you the cashback that you deserve.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

ShopAtHome.com Shopathome Review: Unreliable Cashback Service Raises Trust Issues

because it seems like they are not trustworthy.

Yo, so I tried out shopathome for the first time last year during black friday and I gotta say, I'm not impressed. I was supposed to get some cash back and it said it was gonna be sent on 1/31, but then on 02/02 my account balance was at zero. I checked my paypal account and there was no money from shopathome. I hit up their customer service three times and all I got was some basic response saying they sent the money and I should talk to paypal. But like, they didn't give me any transaction ID or anything, which they should have if they actually sent the money. I talked to paypal and they didn't see anything from shopathome either. So like, what gives? Feels like a scam to me. I've used other cashback sites like ebates and they've been legit. So like, I'd say skip shopathome and go somewhere else if you want to get some cash back.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

ShopAtHome.com Disappointing Experience with Shop at Home's Cash Back Program: Missing Cash Back and Lower Rates

I've been shopping with Shop at Home since 2012, and I have to say, they used to be a great cash back site. However, in the last couple of months, I've been having some issues with missing cash back from Straight Talk. I've tried emailing customer service multiple times, but I still haven't been able to get my cash back. It's really frustrating, especially since Shop at Home used to have a 110% guarantee, which they've now stopped offering.

On top of that, their cash back rates are way lower than what you can get from other sites like Top Cash Back and Befrugal. I mean, if they're going to advertise cash back, they should make sure we actually get it, right? I've been shopping at Straight Talk through Shop at Home for four years now, and it's really disappointing to see them not standing behind their promises.

Honestly, I'm pretty sad about the whole situation. These cash back sites always seem to lure you in with promises of great deals, but once you become a loyal customer, everything changes. In the past, I would have highly recommended Shop at Home, but now I wouldn't recommend them at all. If you're looking for a cash back site, I'd suggest going with Top Cash Back or Befrugal instead. They offer way better cash back rates, and they actually stand behind their advertising.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

ShopAtHome.com Mixed Experience with Shopathome's Customer Service: Missing Cash Back and Check

I recently wrote a review on Sitejabber about Shopathome and I was pleasantly surprised when their customer service reached out to me right away! I had two inquiries, one about missing cash back and the other about a missing check. They responded to both of my inquiries and assured me that they were looking into the missing cash back and that I needed to wait until April 20th for the missing check that was sent on March 30th.

Today is April 20th and I reached out to them again, but unfortunately, I have not received a response yet. I have been a loyal user of Shopathome for almost three years now and I have never had any issues with receiving my checks. Whenever I email their customer service, they always respond back within a day. This is the first time I have had so many problems with them and I am not sure what is going on with their customer representatives.

I even tried calling the phone number that was posted on Sitejabber, but unfortunately, no one picked up the phone. I tried calling at least 10 times, but still no answer. I am a bit disappointed with the lack of response from their customer service, but I am hopeful that they will get back to me soon and resolve the issue.

Overall, I have had a positive experience with Shopathome in the past and I hope that this is just a minor hiccup. I will continue to use their services and I recommend them to others who are looking for cash back opportunities.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

ShopAtHome.com ShopAtHome Review: Beware of Coupon Scams and Hidden Owners

I gotta say, I'm not a fan of ShopAtHome. I mean, who even runs this site? They don't even have the decency to tell us who's behind it all. But from what I've heard, it's probably that Tammy Prochaska lady from Wisconsin. You know, the Coupon Lady. Her husband Marv tried to sue Menards for millions, but he lost. And let me tell you, these two think they're better than everyone else. They're just mean and hateful. I wouldn't do business with them if you paid me.

Sure, Tammy might seem friendly at first, but don't let your guard down. And don't even get me started on Marv. Menards Home Improvements could tell you a thing or two about him. But really, why bother with all these internet coupon scams? You're just making people like Tammy and Marv richer. Why not support your local merchants instead? And don't even get me started on the GMOs, chemicals, and preservatives in most coupon foods. They're killing us, man. Just look at Tammy's backside if you don't believe me.

Overall, I'd say skip ShopAtHome and go local. Don't fall for these coupon scams and don't support big corporations. It's just not worth it.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
K
7:00 pm EDT

ShopAtHome.com Checks bounced

I cashed a couple checks for shopathome.com and the checks bounced and i got $24 in overdraft fees! I lost $72.16 in shopathome.com checks! I want my $ back. I don't understand why my checks bounced except i looked up shopathome.com customer service to contact someone about my checks and it is now tada.com. Maybe this whole issue is because they changed their name. Anyhoew, i want my money BACK! My email address registered under shopathome.com is: [protected]@aol.com and phone number is [protected]

Desired outcome: I want my money back!

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
S
7:31 pm EDT

ShopAtHome.com Unannounced deactivation and zero out cashback balances

I recently became curious about the balance in all of my cashback accounts including the one with ShopAtHome.com. ShopAtHome.com has not been the highest cashback provider for the online retailers I frequent, so I haven't made a qualified purchase through it for a long while. When I logged in yesterday, I shockingly realized that my account has been zero out and had no idea when the action took place.

I use multiple cashback portals. None of them zero out my dormant account without an advance notice in e-mail. I always got notified before they made further actions. I was always able to cash out in time or resume activities, but ShopAtHome.com did not have the decency to give such notice resulting my lost versus its profit. When I contacted ShopAtHome.com, it responded promptly, which I appreciated. However, the response I got basically states that ShopAtHome.com deactivates dormant accounts in order to keep ShopAtHome.com cost down as a reasonable practice. The representative made no effort in understanding my frustration and told me straight that anything earlier than 6-month ago is archived for him to do anything for me.

I'd hope that ShopAtHome admits its inappropriate practice (specifically, deactivation without notice to its customer) and restores my balances based on the archived records as a courtesy.

Read full review of ShopAtHome.com
View 0 more photos
Hide full review
ComplaintsBoard
C
1:24 am EST

ShopAtHome.com never received any money back from shopathome

I never received any money back from Shopathome though I have bought many things through it. So I would never use it again! I don't know why there are so many people love Shopathome. To be honest, A new site : Dealsgo is better than Shopathome! It really send me the gift card after I review the exercise bands (5 set) I bought! And it also shares amount of free promo codes for amazon.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
E
1:47 am EST

ShopAtHome.com scammers

I have never met anyone who would get their money back from ShopAtHome.
I thought maybe I would be lucky and tried to do what was needed. But I was so wrong thinking I would be an exclusion.
Bought several coupons, used them but got no money. Well, I expected that knowing how many people complained about it. So this company can be called a scammer for taking the money and not keeping their word.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
P
5:37 am EST

ShopAtHome.com spam

Please, help me to unsubscribe from their service. I don't know how to do it.
They bombarded my inbox with their emails and I can't get rid of them.
I tried to click the link that has to unsubscribe me from their s^*^, but it doesn't work at all. I also called them several times and they told me they removed my email, but it wasn't true. What else can be done to finally get rid of their endless spam?

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
T
12:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ShopAtHome.com Cashback not credited

I have earned over $ 5, 000 in cash back for the last 7 years, using 6 or 7 different cash back sites, so I know the rules and am always very careful.

Please, be careful too when using ShopAtHome as your cash back platform. I have experienced so many problems with them that I stopped using them as my go-to cash back site. Recently, they refused to credit my account for an order placed on Amazon.com. The reason they gave me makes no sense. The more I tried to explain why, the more they argued with me. I never experience any issue with Ebates.com for instance. I cannot possibly make mistakes only when I use ShopAtHome.

Another problem. I contacted ShopAtHome about cash back not being credited, and the customer service representative who dealt with my case/ticket kept arguing with me, spamming my inbox with more and more emails to make his/her point. I have never seen that before. This is highly unprofessional. So disrespectful!

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
R
2:26 pm EST

ShopAtHome.com ShopAtHome.com are lying scammers

ShopAtHome.com will payout on small purchases and then when you place a big order they will lie and fabricate any excuse to deny legitimate cashback. This happened 2 times. It was not my error, I am not new to cashback sites and I know how they work. They are just lying scammers who pocket your cashback for themselves and refuse to payout. These crooks should be in jail. There are more reliable cashback sites out there.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
M
5:20 am EDT

ShopAtHome.com Fraud

I used ShopAtHome website a few times and bought something from them, and I received nothing but empty promises. These guys never paid me anything. Do not believe them, they do not provide any cash back even if they say the opposite. ShopAtHome customer service is a real nightmare, spoke to these guys and they were very rude and customer unfriendly. They said that I have to be more patient, but how can I? It is over two months now and still no money! Recently when I called them they just dropped the phone! What a scam!

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
R
4:18 am EDT

ShopAtHome.com Cash back

I do not recommend ShopAtHome to anyone, there are much better sites out there. When I contacted ShopAtHome and asked for a refund they said they don't have a PayPal cash back system so they'll send me a paper check.
Paper check in 21st century... Amazing.
Anyways waited for my check and never received it. First these guys tried to assure me I'll get it any time soon, but then they just stopped replying. Horrible service.

Read full review of ShopAtHome.com
Hide full review
ComplaintsBoard
C
4:37 pm EDT

ShopAtHome.com Unethical company, scam cash back site

ShopAtHome is the worst cashback site I've used. Supposedly, they will send a check after 3 months of your transactions. The fact is the day before they were supposed to send me a check, they cancelled my account. I accumulated several hundreds of dollars in cashback over a few months, but they wiped everything off without even giving me a notice or explanation. Don't use them! I will file a complaint with bbb.org and strongly suggest that anyone who had the same problem do the same, so everyone knows this is a scam cashback site.

Read full review of ShopAtHome.com and 1 comment
Hide full review
1 comment
Add a comment
ShopAtHome
ShopAtHome
Greenwood Village, US
Send a message
Jul 13, 2016 12:28 pm EDT

Hello Congzhou, Per our response to ticket 315008 on 7/6/16, your ShopAtHome.com account has been suspended, as a merchant has reported potential problems with multiple purchases in your account. Therefore, in accordance with our terms and conditions, your account has been suspended. For confidentiality purposes, we will not discuss the details of this issue on a review site, but will be happy to respond to ticket 315008 with additional details, once we have more information from the merchant. In the meantime, your account will remain suspended. Belcaro Group is the Parent Company of ShopAtHome.com. Therefore, the BBB has us listed as Belcaro Group, but searchable by ShopAtHome.com.

Thanks,

Jarrod

About ShopAtHome.com

Screenshot ShopAtHome.com
ShopAtHome is a popular online shopping platform that offers a wide range of products and services to customers. The website is designed to provide a convenient and hassle-free shopping experience to users, allowing them to browse through a vast selection of products from the comfort of their homes.

One of the key features of ShopAtHome is its user-friendly interface, which makes it easy for customers to find what they are looking for. The website is well-organized, with products categorized into different sections, making it simple for users to navigate and find the items they need. Additionally, the platform offers a powerful search function that enables users to quickly locate specific products or brands.

ShopAtHome also provides customers with access to exclusive deals and discounts, helping them save money on their purchases. The website regularly updates its deals and promotions, ensuring that users always have access to the latest offers. Furthermore, the platform offers cashback rewards to customers who make purchases through the site, allowing them to earn money back on their purchases.

Another advantage of using ShopAtHome is its commitment to customer satisfaction. The platform has a dedicated customer support team that is available to assist users with any questions or concerns they may have. Additionally, the website offers a secure and reliable payment system, ensuring that customers can shop with confidence.

Overall, ShopAtHome is a reliable and convenient online shopping platform that offers a wide range of products and services to customers. With its user-friendly interface, exclusive deals and discounts, and commitment to customer satisfaction, it is an excellent choice for anyone looking to shop online.

Overview of ShopAtHome.com complaint handling

ShopAtHome.com reviews first appeared on Complaints Board on Mar 9, 2011. The latest review Shopathome.com Review: Save Money While Shopping Online was posted on Jun 15, 2023. The latest complaint 110% guarantee not received was resolved on Jan 30, 2015. ShopAtHome.com has an average consumer rating of 1 stars from 45 reviews. ShopAtHome.com has resolved 3 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.9
1302 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ShopAtHome.com Contacts

  2. ShopAtHome.com phone numbers
    +1 (800) 315-1995
    +1 (800) 315-1995
    Click up if you have successfully reached ShopAtHome.com by calling +1 (800) 315-1995 phone number 0 0 users reported that they have successfully reached ShopAtHome.com by calling +1 (800) 315-1995 phone number Click down if you have unsuccessfully reached ShopAtHome.com by calling +1 (800) 315-1995 phone number 0 0 users reported that they have UNsuccessfully reached ShopAtHome.com by calling +1 (800) 315-1995 phone number
    +1 (303) 843-0302
    +1 (303) 843-0302
    Click up if you have successfully reached ShopAtHome.com by calling +1 (303) 843-0302 phone number 0 0 users reported that they have successfully reached ShopAtHome.com by calling +1 (303) 843-0302 phone number Click down if you have unsuccessfully reached ShopAtHome.com by calling +1 (303) 843-0302 phone number 0 0 users reported that they have UNsuccessfully reached ShopAtHome.com by calling +1 (303) 843-0302 phone number
  3. ShopAtHome.com address
    7100 East Belleview Avenue, Suite 208, Greenwood Village, Colorado, 80111, United States
  4. ShopAtHome.com social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  6. View all ShopAtHome.com contacts
ShopAtHome.com Category
ShopAtHome.com is ranked 486 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.