CB Online Shopping Shopee product status delivered but I didn't receive the parcel. black arrow express

Shopee review: product status delivered but I didn't receive the parcel. black arrow express 6

Marifer Victorino of US

Mar 20, 2018 8:25 am EDT

Featured review

Black arrow tracking number located at the attached pictures.

Hello po good evening, i'm having problems with my delivery with black arrow as a courier, it has been almost a week since they received my parcel and until now it hasn't been delivered to me. I tried emailing and contacting them but unfortunately no one answered me. The logistics stated that they have tried to delivered it 3 times and that the consignee is not available, but the thing is, someone is always at home to receive the parcel so they're probably lying. Today, it said that it has been successfully delivered but I never received anything! And i'm afraid that the payment will be transferred soon without me receiving it. Please help me contact the courier please :( I will send you the logistics of my order

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6 comments

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Popcorn Eater

2 comments

Popcorn Eater of US

Dec 04, 2018 6:48 pm EST

OMG! The same thing is happening with me right now, apparently, I am looking hard where can I find this warehouse of them here in Antipolo. Because their customer service is bunch of useless people. Anyway, have you able to receive your parcel?

aho baka

1 comments

aho baka of US

Dec 04, 2018 10:52 pm EST

Replying to comment of Popcorn Eater

same here, Antipolo branch, it's been a week na nasa branch na nila ang parcel. inaanticipate ko pa naman na darating na sya kahapon dahil yun yung deadline. you can check googlemap to find blackarrow Antipolo branch.

Eds Ellemar

1 comments

Eds Ellemar of US

Dec 18, 2018 3:35 am EST

Hi I'm having problems now about that kasi nagtext ang black arrow saying they are going to deliver my 2 packages today then sa notif ko on shopee that it was already delivered pero wala nmn daw nadeliver. I tried calling the courier but he keeps cancelling my calls. Anu po ginawa nyo? Nakakuha ba kau ng refund or nadeliver na po ba sa inyo ung package niyo?

Gwendolyn Tubil

1 comments

Gwendolyn Tubil of US

Dec 16, 2019 9:38 am EST

Hi. I'm experiencing the same problem right now. May I ask kung ano po ginawa n'yo? Thanks in advance!

Mavie08

1 comments

Mavie08 of PH

Dec 20, 2019 5:57 pm EST

Ganyan din po experience ko, nakuha ko pa naman yung item as sale 12.12.19, delivered na yung status pero wala ako natanggap, so chineck ko yung price ng 2 items ko back to original price na.. inisip ko baka binayaran nalang ng delivery man tapos sa kanya na. wtf

Jill24

1 comments

Jill24 of US

Jan 17, 2020 2:42 am EST

waaah ganyan din sakin nag notif na delivered na daw pero ni isa wala akong natanggap

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Shopee Contacts

Shopee phone numbers

+65 62 066 610
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6%
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13%
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6%
Confidence score

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9%
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13%
Confidence score

Philippines

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Shopee emails

help@support.shopee.ph

100%
Confidence score: 100%

Support

Shopee address

5 Science Park Drive, Shopee Building, 118265, Singapore

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