Sling TV
Reviews and Complaints

Was assured I would be able to watch the Stanley cups playoffs and I had over 30 hours remaining in the allotted 50 hours for taping so I felt comfortable taking the service. The day of the first game I could not get the event to tape so I called useless customer service and was informed that taping was not supported-every other event is supported so I asked where was that written and received a response of nowhere. I informed her my schedule does not allow me to be at home so I would like a refund. She said we never issue refunds. Bottom lines lies. Have to take another service and wasted $36 on Sling. I suggest all who have had difficulties with this firm to file a complaint with the FCC. I should have known better when I saw the parent company was the Dish.

You people keep upping the rate for Sling subscribers. You do realize that your platform offers very little appeal to the consumer. The movies are outdated, I am an avid movie watcher since I am home bound and you offer nothing but movies that I grew up with and repetitive movies of the last 20-30 years. I can not see paying over $40 to watch live news. All of you conglomerates are in a greedy frenzy. Instead of being concerned about padding your bank account and dwindling ours, I might suggest you forgo your Mercedes, BMW, mansions, airplanes and try and live like the rest of us that pay for your life style. How much money is enough for you people. We all suffered through the pandemic, get that through your heads. I understand that prices have increased, but business owners need to absorb some of that cost. The little guy is supporting the gas increase, the grocery increase, the utilities increase, etc., on a far more limited income than you large businesses have as discretionary funds. The integrity of American is surely lacking. We will be another family that will be leaving at the end of our monthly commitment this month. I see by your reviews that Sling pays little to no attention to these complaints, but I had to voice my disappointment.

Ree Todd

Sling just upgraded the look and feel of the app about 6 or 7 months ago, which left a lot to be adjusted to. Within a month or so of that upgrade, they made 2 more changes to the guide. These changes have made it almost unusable - when viewing the line-up the descriptive information was cut down from the first change, then almost just omitted, so now there is a very sketchy description available, and the viewing capability is now unreadable as to what is even on the channel. scrolling through the channels, you see a cutoff name if the show is 15 minutes into the 1/2 hour show. I am sure some people can figure out from a picture on the home page that this may be a favorite show to watch, but I think most of us read the description to make a choice whether we want to view this chow this isn't even available there at all. So overall it is difficult to figure what I have watched what I haven't and what may be interesting to watch. I am very disappointed and frustrated with the changes, where I used to be able to easily scroll through the lineup and select a show from the descriptions. I now have to put the shows on to watch several advertisements, then figure out that I just watched this episode or program just a week ago. It is a huge waste of time.

Program stalls, sound quits, entire site goes blank. I just joined and if this happens again, I am cancelling.

I am having trouble connecting sling, the message unexpected error 12-47 is being shown every time I try to connect. I just paid my subscription last week.

I cancelled my membership this month, and was given until the 28th of February to use the service as I’ve already paid for the month.

However today, on the 27th of the month, my service was cut off.

Sling TV essentially stole from me. I paid for a service and was refused usage of said service in what I feel is a retaliatory action for cancellation.

February is the shortest month of the year and I paid full price for the service as if it is any other month. To be denied what I paid for in a short month is a slap in the face.

I was forced mid season to pay a new extra charge just to finish Yellowstone season 4. Now I am also watching 1883 and there's a commercial every 2 minutes and it doesn't pause the show. I've missed critical parts of the show because of the dumb commercials covering it. It will sometimes cut to commercial mid sentence. Ridiculous, what am I paying for?

Called sling about reference number 9874894 a week ago as channel has a bug and streaming cannot be watched. Called back today and rep told me same thing as last week that a developer has the issue. Told her they need to compensate me for time not working appropriately. Rep placed me on hold for an hour and did not come back to the phone. I had to cancel service.

I am very unhappy with our Sling TV performance. It keeps blacking out usually for about 30-60 second every 3-5 minutes. It started yesterday and has continued all day today actually excellerating in frequency. It has done it 5x while I typed this ! I like the service usually but I will be going elsewhere for service if this it not fixed!
M. Go
South Bend, IN 46637
Sat 12/18/2021 1:15 pm

I have never seen this. But customer service will not provide their legal address, regardless of escalation. I cannot believe this.

I signed up for Sling in order to watch Yellowstone. Sling only allowed the first two episodes and said if you want to watch other episodes I would need to sign up for additional service with charges, deceitful to say the least. Thought I cancelled it he service but see they charged me again. Two days in they won't refund my money. Don't use Sling.

I'm supposed to actually keep PAYING you for unwatchable reception for the past week? How many years before you get your act together? I'm FORCED TO USE YOU BY MY APT. COMPLEX...how much did you bribe my landlord to pick you?

I cancelled Hulu due to terrible service and poor tv performance. I was careful to be sure some channels important to me were in Sling. I watch the news all the time, as I am a 77 year old shut in. Now I can't get Fox News most of the time unless I settle for old news as Live is not available? Your system of getting channels is also poor and I am lost for the time being until I get used to it I guess. It would help to have a website to give directions or solve questions on maneuvering withing Sling.

The latest interface for Sling TV has not worked out well (not sure when it launched, but I believe in Oct 2021 at some point). For me, this interface has been 1) incredibly slow, it takes FOREVER to go from one channel to the next 2) it blacks out too often 3) After commercials it takes FOREVER again for programming to return and is blacked out, many times I thought the television had turned off completely 3) The option to hit the return key to return to the previous channel no longer works. NOW, instead of returning me to the previous channel, it returns me to the guide, or the homepage! 4) It cuts off the last few moments of every show. Before, it always blocked out for a few seconds, but at least it returned and I was able to see the last few moments of any show I was watching. Now, it cuts out the ending completely 5) finally, watching a recorded show is a nightmare. It kept starting over again, and after the 5th time, of having to forward it to catch up to where it last cut off, I gave up from frustration. TOO MANY kinks for this new interface and it should not have been launched. And when I called, there is no resolve. My request to return to the former interface is not an option and it should be, Make that problem #6! I'll give it a month more, then I'll have to drop Sling because I should not be this frustrated watching television.

Service is very unreliable. It has nothing to do with bandwidth, we have other streaming services with no problems. It is ONLY Sling that constantly buffers, freezes and like watching live TV through an aquarium. We even have free streaming services that outdo Sling on every level. Just horrible.

When watching a program, all of a sudden, the screen will go dark or the "commercial break" notice will come come. Constantly have to hit "back", then "resume" in order to continue watching. When I went from satellite TV to streaming, I increased my internet speed. This is very exasperating and I don't feel I'm getting the service I'm paying for.

I have been a member of Sling for years. No issues. I recently switched from Sling Orange membership to Sling Orange and Sling Blue. Shortly after this I decided to just go back to Sling Blue. I made the change in my account, and verified the change was made.

The following month, after making the change to my account, I was charged for both of the packages, even though I had changed my plan. I logged back in only to see that my package still showed both Sling Blue and Orange, even though I had already previously changed this.

I changed it again back to just Sling Blue. Logged back into the site the following day, and see the change had not taken effect, and still showing both packages.

I called up and complained and asked for:
1. Change my account to Sling Blue.
2. Investigate the issue with the website.
3. A refund for the portion of the second month which should not have been charged.

They honored my request #1. They denied requests #2 and #3. I asked for escalation, and spoke to a manager Julian (Code: RFI). Julian explained that they would not refund unless I have an email confirming the account change. When the representative changed my account in request #1, no email was issued, so clearly the system does not send emails when changes are made. Manager Julian was most unhelpful and denied any investigation or remediation to the reported issues. I asked for a channel to make a complaint, and was told that there is no Complaint process at sling.

I feel that I have been stolen from, and that this is probably happening to others. Sling needs to take accountability for this and investigate this issue.

These people are the most corrupt and dishonest people you will deal with. Their service is like something a 3rd World Country would offer, and less reliable. As a result, the refuse to give credit or prorated refunds. They do not honor any of these for their failure to live up to their contract obligations. The interface for Fire TV is one of the worst out there and never been updated, thus it limps along, locks up frequently and even requires removing and adding the App to get it working again. There are $24 streaming services that work about as well as Sling, but even they provide refunds and credit for problems or early cancelation. Don't let corrupt, evil people like these idiots dictate unfavorable terms and hold you hostage. Kick these ppl to the curb where they belong! Tell them you're mad as he'll and not going to take it any more! Make them come to you! Consumers are King!

I am using Sling TV service even before they were moved from Dish Network. Over years their management has become greedy and wants to exploit every opportunity to rake in money without considering their customer requirements. Customer Service acts dumb, like they are hearing this first time. Please save your frustrations and move away from Sling TV as soon as you can

Keep getting this error code 2-5, I restarted router, internet is working on other devices, cleared cache and all data. Still keep getting error codes, if I cant use the service im gonna have to cancel. Its a pain in the *ss trying to get a hold of customer support. Kinda starting to feel like sling tv is all a scam and that I should switch to youtube Tv like everyone else.