Sling TV
Reviews and Complaints

Hi, i cancelled my trial in June of 2019, i was charged monthly until 01/2021. I was unaware considering that i had canceled. I called the Location in Miami and the representatives were very rude. i got online and came across this option. I see some have been resolved. i was billed a total of 741.00 . Given the current state of the nation ( Full time now part time), and the fact i cancelled and feel i was charged i unfairly ( I never used the service other than the trial), this is a great hardship and a huge amount of money i would appreciate any help you can give me. A refund would be a great help and foster a positive review. i no longer have my roku, My name is Valerie Beverly, My address was at the time 11620 meadow drive, Port richey florida, 34668, it was to my visa card 9398 last four numbers, my email is [protected]@yahoo.com.
thank you, can you please submit a reply.

I signed up because of a promotion in 04/2019. I cancelled in June of 2019, but continued to be charged until 01/2021. I called immediately and was routed to the Miami customer service. The rep was rude, dismissive and no help. I was charged a total of 741.00. I am also filing with both the FCC and the BBB. This practice is predatory and deceptive. I would like my card refunded please, Valerie Beverly, 11620 Meadow drive, Port richey florida, 34668, last four numbers on my card is 9398. [protected]@yahoo.com, [protected].

Sling Commercials are so tacky! They definently grabs the viewers attention, but in a horrible way!. This was a terrible marketing idea. Many people have morals and do not think swinging is funny or cute. I will never use Sling because of this. I know many others who feel the same. Nothing but negative comments whenever the commercials come on! Inappropriate and creepy.

Hi, I would like to know how you can take money for services I didn't have & then don't give a refund back.Said my email was one thing & never had that email.So I would like to get some satisfaction to know companies don't act like this...not good JANICE REZENDES [protected] [protected]@gmail.com I am writing this complaint to get my money that was from me & my husband account.Thank you for your cooperation

On Jan 12 I signed up for the Sling Blue Package for $28.21 in order to watch hockey games. On Jan 25 I went to watch my first game. A pop up appeared saying that I had to pay another $7.06 for the NHL package. They ask you what your zip code is before you pay. As soon as you pay they tell you that the game is blacked out in your area. They should have known that when I gave them my zip code. They refused to refund my money. Basically I got ripped off for $25.27. These guys are a bunch of crooks. If you are smart you will look elsewhere.

I signed up for the 3-day trial, cancelled it at beginning of 3rd day but charged when the cancellation didn't go through. I noticed the error on day 5, contacted Sling but denied a refund. Very stingy. Rep said the "good news" was that I could "maximize the service" for the month I'm on the hook. Do you really need to rub in a customer's displeasure?!? It doesn't offer live local and national news as described in promotional materials. Poor, poor business model!

I have moved three times in 18 months. I cancelled my sling on the automated service. I have been getting charges from 05/16/2019. I have never used sling at all. I would like my card refunded... Very unethical practice. Valerie j beverly, visa card. I cancelled my service and would really appreciate a refund as you can see it was never used.

I was under the impression I was being charged $47.70 for a 2 month period only to discover I was being charged $47.70 for a 1-month period. Upon receiving my credit card statement recently, I noticed the error and called to have my subscription cancelled and my account credited. Since the charge was made only 4 days ago, I couldn't see why they wouldn't refund it to me.

They refused and are forcing me to pay for another entire month of service.

Sling tv just altered channel changing format and we really don't like it. Now we can't hit recall channel button. We have to scroll through the guide again to find previous channel and when we change channels you can't just flip to next channel without waiting 5 seconds for rewind bar to fade away. Very annoying!

ESPN continues to buffer over and over for certain sports events. Looses signal/system performance.

I hate commercials, and I like to channel surf in order to avoid them. Lately, i've noticed that (for example) when I switch from newsy channel to id channel (to avoid the commercials on newsy), I am forced to revisit the same commercial, when I return newsy 3, 4 or even 5 minutes later. Clearly this is a practice designed to discourage channel surfing.

What is this new policy where you cant change channels during commercials on live tv. The option to go back to last channel is not available during commercials. If I want to go to another channel during commercials I have to go to channel listings and scroll to the last channel I was watching. I don't understand why this is even happening for live tv. I always thought it was annoying on on demand, but at least it was expected. Doing this on live tv is unacceptable and makes watching tv unbearable and annoying. I hope sling ends this practise on live tv as this will make people cancel their plans.

No matter what you have read in industry publications about SLING TV working with Samsung Smart TVs, note that it does not work. It has to be reactivated on my Samsung TV multiple times and then does not work as advertised at all. Do not get SLING TV if you have a Samsung Smart TV!

Recently had two cases over the past 3 weeks open on lack of remote control response for cloud dvr for recordings that are in the process of being recorded (as opposed to pre-recorded with sling dvr) on a samsung smart tv. The support desk, up to the supervisor level, could not give any updates on progress after 3 weeks of waiting. They have no idea what is in progress or priority in fixing the problem. The problem is dropped into a black hole at the support desk. Who really knows if anything is being done to resolve the problem. Total lack of communication with customers after a case is submitted. You are on your own. I recommend that no one with a samsung smart tv sign up for sling tv due to control issues with samsung remote commands. The support desk is made up of note-takers. They really don't know how to solve any problems as far as I can see.

Recently ordered Sling tv over the phone with the help of an agent. Prepaid for 3 months. Low and behold our tv is doing a lot of buffering and black screens. Sling's advice was to go to lower resolution, our picture may be very bad but we wouldn't have filtering. What company should be good with telling you to enjoy watching tv with a terrible picture. I was asked to run a speed test on my internet which was way below the requirements for good reception. I called back. Nothing could be done for me. I think they should have asked me to run a speed test before I prepaid for 3 months! I just want out so I can go back to Dish or equivalent so I can watch tv. Any help would be appreciated. Stay Safe.

Late June at or around the 29th, 2020, I signed up for the orange/blue tier.

The going price is quoted as $50.00 per month.

The channels that I chose, contains CNBC, MSNBC, CNN, etc.. The rest, I rarely (if ever) watch.

For the past 2 weeks, I've noticed that MSNBC drops quite frequently, as I'm enjoying the shows that air.
The show drops and takes me back to the "select screen".

I just dropped DirectTV for their 'Game Playing' tactics with their "Loyalty Discounts" and hoping you forget the anniversary date. They also have a lot of 'BS' discounts to sucker you into staying, with different anniversary dates. The bill is rarely consistent, in fact it rises and you're receiving the same service?
When you're inconvenienced to have to call to get those bogus discounts, usually, there's something a little less, but it's more than it's worth.

Now, we have to commit to THIS?! I mean, it's inconvenient at best, but they're plugging it on the channels that I watch.
Basic plan is $30.00 as advertised.

They DON'T however include the 'Bugs' with channel drops. I read where a few others had the same problem.

I'm going to look for another stream...!
To guarantee a 'Stop Payment' with this 'Shifty' Company, I had filed a "Contest Charge" complaint.

Do I advise it? No. I would explain as above.

First day of sling tv subscription and will be canceling it immediately! Inappropriate commercials for pornography and super raunchy personal escort and phone sex services. Ridiculous and disgusting. The commercials came on in the evening on the Paramount network as I was watching the movie "The Guardian." I have children who can't even sit through commercials!

There is a commercial for late night show during which one person asks another. "Was I ever mistaken for a prostitute?" I now had to explain to my underage child what a prostitute was. And we where watching family friendly shows like The Voice or some home improvement shows! I'm sure there are more tasteful ways to advertise that show without educating children in appropriate topics.
Thank you in advance for taking care of this.

My wife and I have enjoyed Sling TV for many months. About nine months ago we lost our Sling Signal and followed the briefs on the TV and had to re-apply according to what we read. We used our credit card and signed up again. What transpired is that we were then double charged. I contacted Sling TV's contact number for charges and was connected to overseas operator. In November of 2019 we were able to receive a refund for the extra amount we paid per our charge card and instructed them that we were being double charged. In December 2019 we received our bank statement and once again we were charged twice. I called the overseas operator that handles the Amazon charging ( the charge goes through Amazon). This time the operator was rude and not helpful at all. They wouldn't refund our money nor would they take care of the double charging that was occurring. I finally asked for a USA operator but they wouldn't transfer my call. I had no other choice but to cancel my subscription to Sling TV. I am waiting to see if we are once again charged twice or if possibly one of the charges drops off or if both charges drops off. I wanted to contact you because we are happy with the channels we were receiving, although the hallmark channels dropped off all of a sudden? Didn't know why as we were paying $30 for the extra channels. Please advise us.
Sincerely, Skip and Mary Beyer 389 Hillside Avenue Roanoke Indiana 46783.
[protected]@icloud.com

The agent that helped m, charged my account without my authorization after I asked him if there was a price change between the services that I had a month ago to today. After speaking with a manager who continued to speak over me and say that I haven't been a member for more than a month (I have been a member for over a year) told me there's nothing he can do. I'm not asking for anything, I just want to let someone know this was a terrible experience.