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Spark Driver

Spark Driver review: Deactivated

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12:25 pm EST
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I woke up on Friday Nov 10, 2023 my account deactivated. Walmart 301 was so far behind Thursday November the 9th in the afternoon and I kept accepting orders and cancelling these orders, while I was at Walmart because the orders weren't even close to being ready, because they were in the picking stages. I guess I accepted the orders too many times and collecting the 2.00 show up fee. I didn’t realize what i had done. I was just in my normal routine accepting and canceling orders because they weren’t even close to being ready. Walmart 301, earlier in the day was also canceling my orders on my behalf or changing them from a 3 order trip to a 1 order trip because they were behind. I wasn’t trying to manipulate the system in my favor. I truly was trying to accept orders that came through but all the orders were behind . I kept accepting these orders because I figured they were close to being ready and I was wanting to get the order. I would be fine with you guys taking back all the 2.00 show up fees and reinstate me. I don't know what i was suppose to do in this situation.

Also, when I tried to send the appeal form with my reinstatement reason, the submit button wouldn’t finish processing (the hourglass never ended it just kept spinning). It never showed that I had submitted my reason. So I never knew if I had successfully sent the appeals form.

I’m a very hard worker and my metrics are in good shape…WM 301 is very challenging to work for when they are often behind. Please reinstate me as this is my lively hood. I do feel like if WM had the orders ready we wouldn’t

have been in this predicament. However, I do realize there are busy times

and I will try and work with them on being behind. I want u guys to know that I wasn’t trying to trick the system and just get the 2.00 show up fee.

The 2.00 fees are not what I’m after. I’m after legitimate orders. The

2.00 fees are just enough to get me in trouble …I would be fine with just deleting that part for the future. Again take all the 2.00 show up fees off. Please reinstatement me as soon as possible …I really really enjoy driving for spark and would hate to be finished.

Desired outcome: To be reinstated is the desired outcome. I did NOTHING egregious. The other outcome would be for someone to just communicate with me from the appeals team. It would be nice to know that we have received your appeal and are working on it.

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