Spark Driver review: Spark driver account deactivated for failed identity 1

I haven’t been driving for spark for as long as some but I have a few months under me. I worked nonstop all through thanksgiving and Black Friday with no issues. I’ve never had a complaint. Never been late. Nothin. After the holiday weekend I went to log in and it wouldn’t let me. I chat and they said to change my password for some reason. So I did. Then I had to do face verification. I did that. It was accepted. The app then logged me out, I got back in and it wanted facial verification again. It would not accept my pictures. It logged me out and then deactivated my account. There is ZERO HELP with these situations. No customer service. Every email is ignored. The chat has no information and will not help in any way. This seems to be very common lately. It is completely unacceptable as a company to treat employees this way. They go against their own contract by not answering emails requesting arbitration or pre-arbitration. I would like my account back to help my family. I would like some explanation or Walmart to atleast follow their own process with the situation. This will be a lawsuit for them eventually for unfair practices.