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1.9 8 Reviews 481 Complaints
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State Farm Complaints 481

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State Farm state farm takes your money but doesn't pay!

If you use State Farm Insurance run, don't walk, to another company fast! They take your money but give you every hassle in the book when it comes to paying.

They won't follow up on collision claims when you have your car repaired under collision insurance. They say they will go after other driver and get ur deductible back, but they do nothing but send you a letter about 6 months later saying "sorry we aren't going to pursue this any more". If you get hit by an uninsured/underinsured driver, forget state farm giving you anything. A scratch and they will total your car then offer you less than 10% of its actual worth. They low ball all costs on claims. Get ur roof torn up in a hail storm, State Farm will declare there is no damage and you will have to fight them for months to get ur roof repaired. Then they will swear that any price is too high. On liability they will hang you out to dry. I was with them 20+ years and should have quit them 15 years before, I kept thinking that it was just a one time thing, that they would be better next time. Don't fool yourself, they have been sued by more Attorney Generals in more states than I can count. They have very deceptive practices and continue to have them. If you idea of a good neighbor is someone who will harass you, make noise all night, destroy your property and steal from you, then state farm is a good neighbor.

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arkreb68
Amity, US
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Nov 04, 2023 7:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Their electronic payment didn't work, it takes multiple days to "overnight" a check because "it takes multiple days to print and put it in an envelope" I called and tried to work it out on Oct 17th, I MAY get a check by the 24th. It shouldn't take any where near that long.

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Mark M Reilly
US
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Aug 06, 2023 7:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had a car accident June 8, 2023. It is July 31, and I have yet to receive a repair estimate.

I have talked to claims numerous times. The repair shop is recommended by State Farm.

I have been without a car for two months.

Claim Number 13-50x4-60k

Mark Reilly

[protected]

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William Toliver
US
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Feb 12, 2023 7:30 pm EST

one of your insured rear ended me on 01/11/23 i have heard nothing from you im thinking about going to my local news station about your service. My name is William Toliver 1188 New Hampshire Dr Pittsburgh Pa 15212 email toliverwilliam@ymail.com phone nbr [protected] my claim nbr 3844G346S

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Ranatunga Tayasekara
Omaha, US
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Feb 07, 2023 11:01 pm EST

I am 23 years with state farm Last year my Bills jump up 720.00 I talk to my agent he said some body change my policy he don't know how it happen Now still they send me bills I have to pay Over due 190.00 this not fair i have auto pay from my checking. Usual my bills monthly is 546.00

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Van Miller
US
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Jan 15, 2023 4:28 am EST

I received a quote from State Farm over the phone for auto insurance now they refuse to honor it

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Chauncey Boutte
US
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Dec 12, 2022 5:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My name is Chauncey Boutte, I am contacting StateFarm in regards to my open claims. Start Date August 28th 2020. I last contacted the StateFarm office in a email, August 2022. I received an automatic generated email, but no one never got back to me. Please contact me at your earliest convenience. Thank you.

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Daniel Moonsilver
Diamondhead, US
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Dec 03, 2022 1:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I need a rental starting on Dec 2. Mobile App isnit working. You people won't answer the phone when I call. Claim # 2441C807K. Claims team will not answer phone or respond to emails.

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Gabriel Sanchez2145
US
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Oct 02, 2022 11:27 am EDT

Hello my claim number is 43-39n6-08m

And i want to file this complain because yall do not want to cover my house damage and we have water leaking into my house now and is damaging out roof more than it was when i first filed my claim and i had to go out my way to make temporary fixes

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RonCloe
Martinsville, US
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Sep 27, 2022 8:23 am EDT

June 18, 2021 hail storm in Martinsville Indiana. St Farm declined my claim with two different inspections. St Farm refused an independent adjuster to provide claim. I have detailed picture which provide proof that damage is from Hail and not "Blistering". Houses on both sides of me received new roofs from same hail storm.

Claim # 14-30C8-55X

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carol A Lawson
US
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Sep 05, 2022 8:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

8/9/22 plumber located "stealth" drip which revealed wood f,loor damage an

mold & mildew. 3 weeks later yesterday , auditor declared claim denied.

While I showered there every day, I had no knowledge until I stepped on the corner of the bedroom carpet. Large, gaping hole remains athough dryi ng machines were put to work for first 5 days.

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About State Farm

State Farm is a provider of insurance, banking, and financial services. Their offerings include auto, home, life, and health insurance, as well as banking products like loans and credit cards. They also offer investment and retirement planning services.
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Overview of State Farm complaint handling

State Farm reviews first appeared on Complaints Board on Dec 27, 2006. The latest review Car insurance was posted on Feb 27, 2025. The latest complaint lack of support was resolved on Mar 21, 2018. State Farm has an average consumer rating of 2 stars from 489 reviews. State Farm has resolved 110 complaints.
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  1. State Farm Contacts

  2. State Farm phone numbers
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    Customer Service
    More phone numbers
  3. State Farm emails
  4. State Farm address
    One State Farm Plaza, Bloomington, Illinois, 61710, United States
  5. State Farm social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 31, 2025
  7. View all State Farm contacts

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